Up Debug Level on Media Agents for Cloud libraries

Hi @DaveK ,

Good day.

Please refer to the below document to set the debug level for the commvault logs.

https://documentation.commvault.com/2023e/expert/114289_configuring_log_file_settings_in_commcell_console.html

https://documentation.commvault.com/2023e/expert/5554_setting_logging_parameters_in_process_manager.html

For Curl error, I would like you to refer to the below link,

https://curl.haxx.se/libcurl/c/libcurl-errors.html

Regards,

Wasim

So are you advising that the method i mentioned is no longer supported? this gave a greater level of detail the enhancing debug levels.

The method i mention involved creating an empty file in the root of c drive on windows media agents that give you alot more detail when looking at cloud errors

Hello,

To troubleshoot the cloud library issue, CloudActiviity, and ClodFileAccess log will help. 

Regards,

Wasim

Hello @DaveK 

You are referring to the CloudLogHookDebug (if I remember the name correctly) file. This is no longer needed and Cloud Logs can be debugged from either Process Manager locally on the MediaAgent or in the Logging Tab of the Properties of the MediaAgent.

Thank you,
Collin