Verify Connection status not updating for M365 Exchange app despite successful mailbox browsing

Hi everyone,
 

We are facing a confusing issue with the M365 Exchange Online agent in Commvault version 11.32.

According to the documentation, under the Exchange connection settings:

https://documentation.commvault.com/2023e/software/complete_microsoft_365_service_catalog_for_exchange_online_using_custom_configuration_option.html?_gl=1*hjd47t*_gcl_au*NjQ0NDk4ODY5LjE3Njk1OTU0OTI.

I should click "Verify Connection" to validate the Azure app registration and update the app status. However, when I click this button, the status doesn't update to "Successful," and it remains blank or shows no confirmation of a successful binding.

The strange part is that even though the verification seems to fail or does not show any status, I am able to browse through mailbox items and users within the Commvault Command Center in Office 365 app.

Have you experienced this behavior before? Is it a known bug, or what is your take on this issue? Any input would be greatly appreciated!