We need help.
We are currently using Commvault version 11.20 and backing up VM images. However, we are experiencing some issues where the VM backup frequently fails even though some backups are successful. We are unsure whether the issue is with Commvault or VMware, so we are leaving a question here.
If you are aware of any issues regarding this problem or can suggest additional log data to check, we would appreciate it.
Attached are the logs.
There’s not really enough information in that log extract to identify the issue.
You can take a look at vskbkp.log and VixDiskLib.log on the VSA Proxy, and see if there is anything more descriptive in there, but realistically, you’re probably better off just contacting Support.
Hello
Note: Make sure to use the correct sequence as mentioned in the doc.
Best,
Rajiv Singal
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