Skip to main content
Question

DAG Backup job cannot run. Please verify that all DAG members are upgraded

  • December 24, 2024
  • 3 replies
  • 78 views

Forum|alt.badge.img+1

Hi there,

Im getting this error message after software upgrade, event tough all of the clients including on prem Exchange 2019 DAG members are upgraded to v. 11.36.35

Error code: [19:2025]

Description: Backup job cannot run. Please verify that all DAG members are upgraded.

 

 

3 replies

Forum|alt.badge.img+7
  • Vaulter
  • 70 replies
  • December 24, 2024

Hi ​@Jeton Aziri please try check readiness on DAG client to confirm if there are any issue members servers it is trying to connect


Forum|alt.badge.img+1
  • Author
  • Bit
  • 1 reply
  • December 24, 2024

Hi, during discovery it shows the two exchange servers, but one of them is greyed out and im unable to select it. I selected only the second one, and backup completed successfully.

Any idea why the other is not available? Theres no issue with DAG, i installed/reinstalled the agent on that server again but its issue still persists.


Forum|alt.badge.img+7
  • Vaulter
  • 70 replies
  • December 24, 2024

hi ​@Jeton Aziri 
please check both nodes exchange package + host name of members nodes set to FQDN 
reference: https://kb.commvault.com/article/54027
issue we have seen due to multiple reasons like duplicate client entry as well where merge is required
https://kb.commvault.com/article/63652

please review if still a issue persists, please raise a support case we can identify and if needed resetdag scripts can be ran.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings