Hi there,
Im getting this error message after software upgrade, event tough all of the clients including on prem Exchange 2019 DAG members are upgraded to v. 11.36.35
Error code: [19:2025]
Description: Backup job cannot run. Please verify that all DAG members are upgraded.
Best answer by Sujay kumar
hi
please check both nodes exchange package + host name of members nodes set to FQDN
reference: https://kb.commvault.com/article/54027
issue we have seen due to multiple reasons like duplicate client entry as well where merge is required
https://kb.commvault.com/article/63652
please review if still a issue persists, please raise a support case we can identify and if needed resetdag scripts can be ran.
Hi
Hi, during discovery it shows the two exchange servers, but one of them is greyed out and im unable to select it. I selected only the second one, and backup completed successfully.
Any idea why the other is not available? Theres no issue with DAG, i installed/reinstalled the agent on that server again but its issue still persists.
hi
please check both nodes exchange package + host name of members nodes set to FQDN
reference: https://kb.commvault.com/article/54027
issue we have seen due to multiple reasons like duplicate client entry as well where merge is required
https://kb.commvault.com/article/63652
please review if still a issue persists, please raise a support case we can identify and if needed resetdag scripts can be ran.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
