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Question

“Client Direct to Device” problem with PowerProtectDD integration


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After configuring Data Domain Boost Access library,there is still ethernet traffic through MA when backup.

So what can I do to achieve this feature (The Commvault Data Domain Boost Access library type also offers “client direct to device” accelerated backups and restores. Clients can backup and restore directly to and from the Dell EMC® Data Domain® without having to send the data through a remote MediaAgent eliminating additional network transmission).

CV:11.32

DDVE:7.9

2 replies

Rajiv
Vaulter
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  • Vaulter
  • 319 replies
  • August 22, 2023

Hello @lizf 

Its a 2 step process, please confirm if you have followed both the steps: 

https://documentation.commvault.com/2023e/expert/158333_configuration_for_data_domain_boost_storage.html

Moreover the MA has to communicate with commserve server for other tasks as well like index updating, deduplication, ageing etc. Moreover if its an access node then snapshots will be using it too.  

If you are still facing performance issues, you can raise a case with us so that we can analyze the configuration and the environment accordingly.  

Best,

Rajiv Singal


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  • Vaulter
  • 4 replies
  • March 5, 2025

Hello 

after following the instructions given by Rajiv you have to check if MA is already installed on the client side. Starting the backup you can check on DD side (if you have access) the client connection via DDboost with the following command

ddboost show connection

to check if the client have a connection to DD (you can check the name and DDboost module version)

ddboost client show active all 

to check in real time the client open channel for backup.

Gianluca


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