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Question

DDB Verification job failing

  • 27 August 2024
  • 1 reply
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I rebooted two media agents in my environment and after that, I have DDB verification jobs failing. The error points to mount paths not accessible but all mount paths are online and ready. There are no network blocks. The connectivity between CV and the storage pool is up. The media agents can communicate with CommVault. Backup jobs are running with no issues. Only the DDB verification jobs are failing. The media agents involved are the ones I rebooted

1 reply

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Hello @BladesOfGlory 

These kinds of issues are much better troubleshooted under a support ticket. 

if you are looking for advise on what log to look at the MediaManager.log or CVMA on the MA might have details around the path or the DDBVerf log on the MA to look where it is failing. 

 

Kind regards

Albert Williams


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