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Error installing Service package on windows svr 2019 despite upgrade


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7/9/2022 11:34:44    Culture name is identified as: en-US
07/9/2022 11:34:44    Application Culture is set to en-US
07/9/2022 11:34:44    Loading the ResourceFile InstallCommon.Resources.InstallLocale.resources
07/9/2022 11:34:44    The setup is launched by INTERSWITCH\uchenna.kanu with Administrator privilege
3720  4     07/09 11:34:44 ### ### ### - Instance log path: C:\Program Files\Commvault\ContentStore\Log Files
3720  4     07/09 11:34:44 ### ### ### - The setup is running in bootstrap mode
3720  4     07/09 11:34:44 ### ### ### - ##########################################################################
3720  4     07/09 11:34:44 ### ### ### - ##                         Installation STARTED                         ##
3720  4     07/09 11:34:44 ### ### ### - ##########################################################################
3720  4     07/09 11:34:44 ### ### ### - Media Version:[11.80.240.0], Feature Release:[24], TransactionId:[3589820]
3720  4     07/09 11:34:44 ### ### ### - CommandLine: "C:\Program Files\Commvault\installer\Setup.exe"  -burn.unelevated BurnPipe.{413ECC68-D1B8-4EFB-ACD8-1ED999917316} {86B22DB1-DE8F-4181-8A89-817AA7EAED24} 8904
3720  4     07/09 11:34:45 ### ### ### - The setup is launched by INTERSWITCH\uchenna.kanu with Administrator privilege
3720  4     07/09 11:34:45 ### ### ### - Unfinished install detected ...
3720  4     07/09 11:34:45 ### ### ### - The version being installed: 11.80.240.0 is same as the previously used version: 11.80.240.0.
3720  4     07/09 11:34:45 ### ### ### - Detected unfinished upgrade.
3720  4     07/09 11:34:45 ### ### ### - Showing dialog : ResumeInstallViewModel .......
3720  4     07/09 11:35:42 ### ### ### - User clicked Cancel button
3720  4     07/09 11:35:42 ### ### ### - Set application exit code=[Cancel]
3720  4     07/09 11:35:42 ### ### ### - Setup is shutting down with exit code Cancel ... 
3720  4     07/09 11:35:42 ### ### ### - Set application exit code=[Cancel]
3720  4     07/09 11:35:43 ### ### ### - Skip cleaning up failed installation for upgrade/interactive install as this is not a fresh push install.
3720  4     07/09 11:35:43 ### ### ### - ##########################################################################
3720  4     07/09 11:35:43 ### ### ### - ##                       Installation EXITING (2)                       ##
3720  4     07/09 11:35:43 ### ### ### - ##########################################################################
07/9/2022 11:41:20    List of locales supported by the application: 
07/9/2022 11:41:20    English (United States)   English (United States)
07/9/2022 11:41:20    de-DE     Deutsch (Deutschland)
07/9/2022 11:41:20    es-MX     español (México)
07/9/2022 11:41:20    es-ES     español (España, alfabetización internacional)
07/9/2022 11:41:20    fr-FR     français (France)
07/9/2022 11:41:20    pt-BR     português (Brasil)
07/9/2022 11:41:20    ru-RU     русский (Россия)
07/9/2022 11:41:20    ko-KR     한국어(대한민국)
07/9/2022 11:41:20    ja-JP     日本語 (日本)
07/9/2022 11:41:20    it-IT     italiano (Italia)
07/9/2022 11:41:20    fr-CA     français (Canada)
07/9/2022 11:41:20    zh-Hant     中文(繁體)
07/9/2022 11:41:20    zh-Hans     中文(简体)
07/9/2022 11:41:20    Culture name is identified as: en-US
07/9/2022 11:41:20    Application Culture is set to en-US
07/9/2022 11:41:20    Loading the ResourceFile InstallCommon.Resources.InstallLocale.resources
07/9/2022 11:41:20    The setup is launched by INTERSWITCH\uchenna.kanu with Administrator privilege
7216  4     07/09 11:41:20 ### ### ### - Instance log path: C:\Program Files\Commvault\ContentStore\Log Files
7216  4     07/09 11:41:20 ### ### ### - The setup is running in bootstrap mode
7216  4     07/09 11:41:20 ### ### ### - ##########################################################################
7216  4     07/09 11:41:20 ### ### ### - ##                         Installation STARTED                         ##
7216  4     07/09 11:41:20 ### ### ### - ##########################################################################
7216  4     07/09 11:41:20 ### ### ### - Media Version:[11.80.240.0], Feature Release:[24], TransactionId:[3589820]
7216  4     07/09 11:41:20 ### ### ### - CommandLine: "C:\Users\uchenna.kanu\Desktop\installer\Setup.exe"  -burn.unelevated BurnPipe.{B9E5F206-4CBA-4E92-A7AE-124B6CA59DD5} {73CBB89F-C1F0-42B7-96C8-FDBA7419A3AB} 4820
7216  4     07/09 11:41:20 ### ### ### - The setup is launched by INTERSWITCH\uchenna.kanu with Administrator privilege
7216  4     07/09 11:41:21 ### ### ### - Unfinished install detected ...
7216  4     07/09 11:41:21 ### ### ### - The version being installed: 11.80.240.0 is same as the previously used version: 11.80.240.0.
7216  4     07/09 11:41:21 ### ### ### - Detected unfinished upgrade.
7216  4     07/09 11:41:21 ### ### ### - Showing dialog : ResumeInstallViewModel .......
7216  4     07/09 11:41:33 ### ### ### - Starting resume install steps...
7216  4     07/09 11:41:33 ### ### ### - Selected instance: [Instance001].
7216  4     07/09 11:41:33 ### ### ### - Dialog:[Welcome to Commvault setup], UserAnswer:[Resume install].
7216  4     07/09 11:41:33 ### ### ### - Showing dialog : CheckLaunchRequirementViewModel .......
7216  11    07/09 11:41:34 ### ### ### - Machine is running windows OS version 6.3.9600
7216  4     07/09 11:41:55 ### ### ### - Warning: Cannot get actual time from https://time.akamai.com/. Exception: Unable to connect to the remote server
7216  4     07/09 11:42:16 ### ### ### - Invalid URL [https://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP24_3589820_R952/Windows/version.txt?__cv__=1657365115_18cb885a1f9c4582f67bf89020716581]. Error: Unable to connect to the remote server, status code []
7216  4     07/09 11:42:16 ### ### ### - Invalid URL [https://eng-updates.gp.cv.commvault.com/CVMedia/11.0.0/BUILD80/SP24_3589820_R952/Windows/version.txt]. Error: The remote name could not be resolved: 'eng-updates.gp.cv.commvault.com', status code []
7216  4     07/09 11:42:16 ### ### ### - Showing dialog : CUPackageInitializeViewModel .......
7216  11    07/09 11:42:37 ### ### ### - Invalid URL [https://cloud.commvault.com/CVUpdates/11.0.0/BUILD80/SP24/CUConfiguration.xml]. Error: Unable to connect to the remote server, status code []
7216  11    07/09 11:42:58 ### ### ### - Invalid URL [https://downloadcenter.commvault.com/CVUpdates/11.0.0/BUILD80/SP24/CUConfiguration.xml?__cv__=1657365157_599ef18f7ff6bacf220aedf6a67bfb19]. Error: Unable to connect to the remote server, status code []
7216  11    07/09 11:42:58 ### ### ### - Invalid URL [https://eng-updates.gp.cv.commvault.com/CVUpdates/11.0.0/BUILD80/SP24/CUConfiguration.xml]. Error: The remote name could not be resolved: 'eng-updates.gp.cv.commvault.com', status code []
7216  4     07/09 11:43:57 ### ### ### - User clicked Cancel button
7216  4     07/09 11:43:57 ### ### ### - Set application exit code=[Cancel]
7216  4     07/09 11:43:57 ### ### ### - Setup is shutting down with exit code Cancel ... 
7216  4     07/09 11:43:57 ### ### ### - Set application exit code=[Cancel]
7216  4     07/09 11:43:58 ### ### ### - Skip cleaning up failed installation for upgrade/interactive install as this is not a fresh push install.
7216  4     07/09 11:43:58 ### ### ### - ##########################################################################
7216  4     07/09 11:43:58 ### ### ### - ##                       Installation EXITING (2)                       ##
7216  4     07/09 11:43:58 ### ### ### - ##########################################################################
07/11/2022 13:03:03    The setup is launched by INTERSWITCH\uchenna.kanu with Administrator privilege
3904  4     07/11 13:03:03 ### ### ### - Instance log path: C:\Program Files\Commvault\ContentStore\Log Files
3904  4     07/11 13:03:03 ### ### ### - ##########################################################################
3904  4     07/11 13:03:03 ### ### ### - ##                        Uninstallation STARTED                        ##
3904  4     07/11 13:03:03 ### ### ### - ##########################################################################
3904  4     07/11 13:03:03 ### ### ### - Clearing Uninstaller installer registry
7696  1     07/11 13:03:04 ###  ManagedLogger::SetCLRThreadPoolMaxThreads - CLR ThreadPool's max threads is already set by another thread in the process. maxWorkerThreads = [1000], maxIOThreads = [1000], PID = [7696], ProcessName = [CVUninstaller].
7696  1     07/11 13:03:04 ### ### ### - ##########################################################################
7696  1     07/11 13:03:04 ### ### ### - ##                        Uninstallation STARTED                        ##
7696  1     07/11 13:03:04 ### ### ### - ##########################################################################
7696  1     07/11 13:03:04 ### ### ### - BinaryInfo file is not present at [C:\Users\uchenna.kanu\AppData\Local\Temp\{70ba27d5-abab-4e38-b690-8eb54952e4f1}\.ba1\BinaryInfo.xml] 
7696  1     07/11 13:03:04 ### ### ### - Application Culture is set to en-US
7696  1     07/11 13:03:04 ### ### ### - CommandLine: "C:\Users\uchenna.kanu\AppData\Local\Temp\{70ba27d5-abab-4e38-b690-8eb54952e4f1}\.ba1\CVUninstaller.exe"
7696  1     07/11 13:03:04 ### ### ### - The setup is launched by INTERSWITCH\uchenna.kanu with Administrator privilege
7696  1     07/11 13:03:05 ### ### ### - Copied OEM files.
7696  1     07/11 13:03:05 ### ### ### - Showing dialog : UninstallOptionViewModel .......
7696  1     07/11 13:03:40 ### ### ### - Dialog:[Select Uninstallation Option], UserAnswer:[Uninstall only selected packages].
7696  1     07/11 13:03:40 ### ### ### - Showing dialog : UninstallFeatureSelectionViewModel .......
7696  1     07/11 13:04:08 ### ### ### - Warning: Could not delete file: C:\Users\uchenna.kanu\AppData\Local\Temp\{70ba27d5-abab-4e38-b690-8eb54952e4f1}\.ba1\OEM\OEMLogoImage.png, Error: The process cannot access the file 'C:\Users\uchenna.kanu\AppData\Local\Temp\{70ba27d5-abab-4e38-b690-8eb54952e4f1}\.ba1\OEM\OEMLogoImage.png' because it is being used by another process.
7696  1     07/11 13:04:08 ### ### ### - Deleted OEM files.
7696  1     07/11 13:04:08 ### ### ### - Removing temporary installer registry.
7696  1     07/11 13:04:08 ### ### ### - Skip removing Galaxy key.
7696  1     07/11 13:04:08 ### ### ### - ##########################################################################
7696  1     07/11 13:04:08 ### ### ### - ##                      Uninstallation EXITING (0)                      ##
7696  1     07/11 13:04:08 ### ### ### - ##########################################################################
07/11/2022 13:07:24    List of locales supported by the application: 
07/11/2022 13:07:24    English (United States)   English (United States)
07/11/2022 13:07:24    de-DE     Deutsch (Deutschland)
07/11/2022 13:07:24    es-MX     español (México)
07/11/2022 13:07:24    es-ES     español (España, alfabetización internacional)
07/11/2022 13:07:24    fr-FR     français (France)
07/11/2022 13:07:25    pt-BR     português (Brasil)
07/11/2022 13:07:25    ru-RU     русский (Россия)
07/11/2022 13:07:25    ko-KR     한국어(대한민국)
07/11/2022 13:07:25    ja-JP     日本語 (日本)
07/11/2022 13:07:25    it-IT     italiano (Italia)
07/11/2022 13:07:25    fr-CA     français (Canada)
07/11/2022 13:07:25    zh-Hant     中文(繁體)
07/11/2022 13:07:25    zh-Hans     中文(简体)
07/11/2022 13:07:25    Culture name is identified as: en-US
07/11/2022 13:07:25    Application Culture is set to en-US
07/11/2022 13:07:25    Loading the ResourceFile InstallCommon.Resources.InstallLocale.resources
07/11/2022 13:07:25    The setup is launched by INTERSWITCH\uchenna.kanu with Administrator privilege
8960  4     07/11 13:07:25 ### ### ### - Instance log path: C:\Program Files\Commvault\ContentStore\Log Files
8960  4     07/11 13:07:25 ### ### ### - The setup is running in bootstrap mode
8960  4     07/11 13:07:25 ### ### ### - ##########################################################################
8960  4     07/11 13:07:25 ### ### ### - ##                         Installation STARTED                         ##
8960  4     07/11 13:07:25 ### ### ### - ##########################################################################
8960  4     07/11 13:07:25 ### ### ### - Media Version:[11.80.240.0], Feature Release:[24], TransactionId:[3589820]
8960  4     07/11 13:07:25 ### ### ### - CommandLine: "C:\Program Files\Commvault\installer\Setup.exe"  -burn.unelevated BurnPipe.{3BA727E2-E381-4412-BB85-1FFE060A4F86} {F36FF8C0-8274-4CE0-8FD9-3F4725F49D8E} 8916
8960  4     07/11 13:07:25 ### ### ### - The setup is launched by INTERSWITCH\uchenna.kanu with Administrator privilege
8960  4     07/11 13:07:25 ### ### ### - Unfinished install detected ...
8960  4     07/11 13:07:25 ### ### ### - The version being installed: 11.80.240.0 is same as the previously used version: 11.80.240.0.
8960  4     07/11 13:07:25 ### ### ### - Detected unfinished upgrade.
8960  4     07/11 13:07:25 ### ### ### - Showing dialog : ResumeInstallViewModel .......
8960  4     07/11 13:07:28 ### ### ### - Starting resume install steps...
8960  4     07/11 13:07:28 ### ### ### - Selected instance: [Instance001].
8960  4     07/11 13:07:28 ### ### ### - Dialog:[Welcome to Commvault setup], UserAnswer:[Resume install].
8960  4     07/11 13:07:28 ### ### ### - Showing dialog : CheckLaunchRequirementViewModel .......
8960  7     07/11 13:07:28 ### ### ### - Machine is running windows OS version 6.3.9600
8960  4     07/11 13:07:50 ### ### ### - Warning: Cannot get actual time from https://time.akamai.com/. Exception: Unable to connect to the remote server
8960  4     07/11 13:08:11 ### ### ### - Invalid URL [https://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP24_3589820_R952/Windows/version.txt?__cv__=1657543070_0fef711b4bd6016cf1ba719c8282a50c]. Error: Unable to connect to the remote server, status code []
8960  4     07/11 13:08:11 ### ### ### - Invalid URL [https://eng-updates.gp.cv.commvault.com/CVMedia/11.0.0/BUILD80/SP24_3589820_R952/Windows/version.txt]. Error: The remote name could not be resolved: 'eng-updates.gp.cv.commvault.com', status code []
8960  4     07/11 13:08:11 ### ### ### - Showing dialog : CUPackageInitializeViewModel .......
8960  15    07/11 13:08:32 ### ### ### - Invalid URL [https://cloud.commvault.com/CVUpdates/11.0.0/BUILD80/SP24/CUConfiguration.xml]. Error: Unable to connect to the remote server, status code []
8960  15    07/11 13:08:53 ### ### ### - Invalid URL [https://downloadcenter.commvault.com/CVUpdates/11.0.0/BUILD80/SP24/CUConfiguration.xml?__cv__=1657543112_7675106d448c133a2b8df26066493b81]. Error: Unable to connect to the remote server, status code []
8960  15    07/11 13:08:53 ### ### ### - Invalid URL [https://eng-updates.gp.cv.commvault.com/CVUpdates/11.0.0/BUILD80/SP24/CUConfiguration.xml]. Error: The remote name could not be resolved: 'eng-updates.gp.cv.commvault.com', status code []
07/13/2022 18:51:31    List of locales supported by the application: 
07/13/2022 18:51:31    English (United States)   English (United States)
07/13/2022 18:51:31    de-DE     Deutsch (Deutschland)
07/13/2022 18:51:31    es-MX     español (México)
07/13/2022 18:51:31    es-ES     español (España, alfabetización internacional)
07/13/2022 18:51:31    fr-FR     français (France)
07/13/2022 18:51:31    pt-BR     português (Brasil)
07/13/2022 18:51:31    ru-RU     русский (Россия)
07/13/2022 18:51:31    ko-KR     한국어(대한민국)
07/13/2022 18:51:31    ja-JP     日本語 (日本)
07/13/2022 18:51:31    it-IT     italiano (Italia)
07/13/2022 18:51:31    fr-CA     français (Canada)
07/13/2022 18:51:31    zh-Hant     中文(繁體)
07/13/2022 18:51:31    zh-Hans     中文(简体)
07/13/2022 18:51:31    Culture name is identified as: en-US
07/13/2022 18:51:31    Application Culture is set to en-US
07/13/2022 18:51:31    Loading the ResourceFile InstallCommon.Resources.InstallLocale.resources
07/13/2022 18:51:31    The setup is launched by INTERSWITCH\uchenna.kanu with Administrator privilege
11212 4     07/13 18:51:31 ### ### ### - Instance log path: C:\Program Files\Commvault\ContentStore\Log Files
11212 4     07/13 18:51:31 ### ### ### - The setup is running in bootstrap mode
11212 4     07/13 18:51:31 ### ### ### - ##########################################################################
11212 4     07/13 18:51:31 ### ### ### - ##                         Installation STARTED                         ##
11212 4     07/13 18:51:31 ### ### ### - ##########################################################################
11212 4     07/13 18:51:31 ### ### ### - Media Version:[11.80.240.0], Feature Release:[24], TransactionId:[3589820]
11212 4     07/13 18:51:32 ### ### ### - CommandLine: "C:\Program Files\Commvault\installer\Setup.exe"  -burn.unelevated BurnPipe.{A2D5973B-8B57-440D-9F5D-BCF80D630BE7} {55930E2B-3154-4B7B-87ED-799202C61496} 11940
11212 4     07/13 18:51:32 ### ### ### - The setup is launched by INTERSWITCH\uchenna.kanu with Administrator privilege
11212 4     07/13 18:51:33 ### ### ### - Unfinished install detected ...
11212 4     07/13 18:51:33 ### ### ### - The version being installed: 11.80.240.0 is same as the previously used version: 11.80.240.0.
11212 4     07/13 18:51:33 ### ### ### - Detected unfinished upgrade.
11212 4     07/13 18:51:33 ### ### ### - Showing dialog : ResumeInstallViewModel .......
11212 4     07/13 18:51:46 ### ### ### - Starting resume install steps...
11212 4     07/13 18:51:46 ### ### ### - Selected instance: [Instance001].
11212 4     07/13 18:51:46 ### ### ### - Dialog:[Welcome to Commvault setup], UserAnswer:[Resume install].
11212 4     07/13 18:51:46 ### ### ### - Showing dialog : CheckLaunchRequirementViewModel .......
11212 7     07/13 18:51:46 ### ### ### - Machine is running windows OS version 10.0.17763
11212 4     07/13 18:52:08 ### ### ### - Warning: Cannot get actual time from https://time.akamai.com/. Exception: Unable to connect to the remote server
11212 4     07/13 18:52:29 ### ### ### - Invalid URL [https://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP24_3589820_R952/Windows/version.txt?__cv__=1657736528_23d9f089b11bf233ec6d098d93a84fd8]. Error: Unable to connect to the remote server, status code []
11212 4     07/13 18:52:29 ### ### ### - Invalid URL [https://eng-updates.gp.cv.commvault.com/CVMedia/11.0.0/BUILD80/SP24_3589820_R952/Windows/version.txt]. Error: The remote name could not be resolved: 'eng-updates.gp.cv.commvault.com', status code []
11212 4     07/13 18:52:29 ### ### ### - Showing dialog : CUPackageInitializeViewModel .......
11212 7     07/13 18:52:50 ### ### ### - Invalid URL [https://cloud.commvault.com/CVUpdates/11.0.0/BUILD80/SP24/CUConfiguration.xml]. Error: Unable to connect to the remote server, status code []
11212 7     07/13 18:53:11 ### ### ### - Invalid URL [https://downloadcenter.commvault.com/CVUpdates/11.0.0/BUILD80/SP24/CUConfiguration.xml?__cv__=1657736570_b2e337e0abd1dc1a7c5fc97df4993a03]. Error: Unable to connect to the remote server, status code []
11212 7     07/13 18:53:11 ### ### ### - Invalid URL [https://eng-updates.gp.cv.commvault.com/CVUpdates/11.0.0/BUILD80/SP24/CUConfiguration.xml]. Error: The remote name could not be resolved: 'eng-updates.gp.cv.commvault.com', status code []
11212 4     07/13 19:49:12 ### ### ### - User clicked Cancel button
11212 4     07/13 19:49:12 ### ### ### - Set application exit code=[Cancel]
11212 4     07/13 19:49:12 ### ### ### - Setup is shutting down with exit code Cancel ... 
11212 4     07/13 19:49:12 ### ### ### - Set application exit code=[Cancel]
11212 4     07/13 19:49:19 ### ### ### - Skip cleaning up failed installation for upgrade/interactive install as this is not a fresh push install.
11212 4     07/13 19:49:19 ### ### ### - ##########################################################################
11212 4     07/13 19:49:19 ### ### ### - ##                       Installation EXITING (2)                       ##
11212 4     07/13 19:49:19 ### ### ### - ##########################################################################
07/13/2022 20:36:55    List of locales supported by the application: 

Best answer by uchenna kanu

this has been resolved.

I had to check the ethernet cable backup leg that has a configuration ip with the commserve and discovered it was pulled off.

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13 replies

Mike Struening
Vaulter
Forum|alt.badge.img+23

Hello @uchenna kanu , thanks for the post!

It looks like you are trying to download the software package and it is failing to connect to the download center.

Is this server connected to the internet?  Any firewalls in place?

Thanks!

11212 4     07/13 18:52:08 ### ### ### - Warning: Cannot get actual time from https://time.akamai.com/. Exception: Unable to connect to the remote server
11212 4     07/13 18:52:29 ### ### ### - Invalid URL [https://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP24_3589820_R952/Windows/version.txt?__cv__=1657736528_23d9f089b11bf233ec6d098d93a84fd8]. Error: Unable to connect to the remote server, status code []
11212 4     07/13 18:52:29 ### ### ### - Invalid URL [https://eng-updates.gp.cv.commvault.com/CVMedia/11.0.0/BUILD80/SP24_3589820_R952/Windows/version.txt]. Error: The remote name could not be resolved: 'eng-updates.gp.cv.commvault.com', status code []
11212 4     07/13 18:52:29 ### ### ### - Showing dialog : CUPackageInitializeViewModel .......
11212 7     07/13 18:52:50 ### ### ### - Invalid URL [https://cloud.commvault.com/CVUpdates/11.0.0/BUILD80/SP24/CUConfiguration.xml]. Error: Unable to connect to the remote server, status code []
11212 7     07/13 18:53:11 ### ### ### - Invalid URL [https://downloadcenter.commvault.com/CVUpdates/11.0.0/BUILD80/SP24/CUConfiguration.xml?__cv__=1657736570_b2e337e0abd1dc1a7c5fc97df4993a03]. Error: Unable to connect to the remote server, status code []
11212 7     07/13 18:53:11 ### ### ### - Invalid URL [https://eng-updates.gp.cv.commvault.com/CVUpdates/11.0.0/BUILD80/SP24/CUConfiguration.xml]. Error: The remote name could not be resolved: 'eng-updates.gp.cv.commvault.com', status code []


Forum|alt.badge.img+4

Thank you @Mike Struening  but this is the error fetched after connecting to the internet.

How do I resolve this Please?

0:31:07 ### ### ### - --------------------- Install Configuration STARTED ----------------------
9020  1     07/14 00:31:07 ### ### ### - Application Culture is set to en-US
9020  1     07/14 00:31:07 ### ### ### - Removed [Configuration Wizard] shortcut.
9020  1     07/14 00:31:07 ### ### ### - Creating task with name:[AutoResumeConfigurationWizard], exe:[C:\Program Files\Commvault\ContentStore\Base\ConfigureClientTool.exe], args:[-cvshortcut], remote machine:[], user:[], domain:[]
9020  1     07/14 00:31:08 ### ### ### - CommandLine: "C:\Program Files\Commvault\ContentStore\Base\ConfigureClientTool.exe"
9020  1     07/14 00:31:08 ### ### ### - The setup is launched by INTERSWITCH\uchenna.kanu with Administrator privilege
9020  1     07/14 00:31:08 ### ### ### - Showing dialog : RunFirewallDaemonViewModel .......
9020  7     07/14 00:31:08 ### ### ### - Check firewall configuration: CommServe client name = 'isw-ng-bckup', CommServe host name = 'isw-ng-bckup.interswitch.com', FwHosts = 'C:\Program Files\Commvault\ContentStore\Base\FwHosts.txt', FwConfigInstall = 'C:\Program Files\Commvault\ContentStore\Base\FwConfigInstall.txt', FwConfig = 'C:\Program Files\Commvault\ContentStore\Base\FwConfig.txt', FwConfigLocal = 'C:\Program Files\Commvault\ContentStore\Base\FwConfigLocal.txt'.
9020  7     07/14 00:31:08 ### ### ### - Initializing firewall daemon: szSourcePath=C:\Program Files\Commvault\ContentStore\Base, szLogPath=C:\Program Files\Commvault\ContentStore\Log Files, szConfigFileName=C:\Program Files\Commvault\ContentStore\Base, szCertificatePath=C:\Program Files\Commvault\ContentStore\Base.
9020  7     07/14 00:31:08 ### ### ### - Firewall daemon initialized. Client Ports recieved: nClientPort4=47554, nClientPort6=47555.
9020  7     07/14 00:31:08 ### ### ### - Firewall daemon started.
9020  7     07/14 00:31:08 ### ### ### - Initializing firewall standalone mode: bDaemonMode=True, nPort4=47554, nPort6=47555, szInstallConfigFileName=C:\Program Files\Commvault\ContentStore\Base\FwConfigInstall.txt, szConfigFileName=C:\Program Files\Commvault\ContentStore\Base\FwConfig.txt, szConfigLocalFileName=C:\Program Files\Commvault\ContentStore\Base\FwConfigLocal.txt
9020  7     07/14 00:31:08 ### ### ### - Firewall standalone mode is set
9020  7     07/14 00:31:09 ### ### ### - Check firewall connection: bFirewallStarted=True, bCSTunnelUp=False
9020  7     07/14 00:31:09 ### ### ### - Check firewall connection now. CommServe client name = 'isw-ng-bckup', CommServe host name = 'isw-ng-bckup.interswitch.com'.
9020  7     07/14 00:31:09 ### ### ### - Warning: Check CommServe connectivity returned: EOF in socket: Closed by the other side.
9020  7     07/14 00:31:09 ### ### ### - Warning: Check CommServe connectivity(IPv4) returned: Connect to 10.111.0.2:8400 failed: No route to host
9020  7     07/14 00:31:09 ### ### ### - Warning: Check CommServe connectivity(IPv6) returned: Unable to resolve remote host 10.111.0.2 to IPv6 family: 0x80072AF9:{CQiIPAddr::GetAllByName(217)/W32.11001.(No such host is known. (11001))}
9020  7     07/14 00:31:49 ### ### ### - Warning: Check CommServe connectivity returned: EOF in socket: Closed by the other side.
9020  7     07/14 00:31:49 ### ### ### - Warning: Check CommServe connectivity(IPv4) returned: Connect to 10.111.0.2:8400 failed: No route to host
9020  7     07/14 00:31:49 ### ### ### - Warning: Check CommServe connectivity(IPv6) returned: Unable to resolve remote host 10.111.0.2 to IPv6 family: 0x80072AF9:{CQiIPAddr::GetAllByName(217)/W32.11001.(No such host is known. (11001))}
9020  7     07/14 00:32:40 ### ### ### - Warning: Check CommServe connectivity returned: Failed to find tunnel to isw-ng-bckup
9020  7     07/14 00:32:40 ### ### ### - Warning: Check CommServe connectivity(IPv4) returned: Connect to 10.111.0.2:8400 failed: No route to host
9020  7     07/14 00:32:40 ### ### ### - Warning: Check CommServe connectivity(IPv6) returned: Unable to resolve remote host 10.111.0.2 to IPv6 family: 0x80072AF9:{CQiIPAddr::GetAllByName(217)/W32.11001.(No such host is known. (11001))}
9020  1     07/14 00:33:20 ### ### ### - Showing dialog : SIMGetInfoFromCommServeViewModel .......
9020  4     07/14 00:33:21 ### ### ### - Getting client information from CommServe...
9020  4     07/14 00:33:22 ### ### ### - Warning: SIM response contains an Error/Warning.
9020  4     07/14 00:33:22 ### ### ### - Error: Failed to get client information from CommServe.
9020  1     07/14 00:33:22 ### ### ### - Server Error: Backup infrastructure is currently unavailable. Please try later. If problem persists, contact your administrator. [67109051].
9020  1     07/14 00:33:22 ### ### ### - Set application exit code=[CSHostNotResolvable]

 


Forum|alt.badge.img+4
  • Author
  • Byte
  • 8 replies
  • Answer
  • July 14, 2022

this has been resolved.

I had to check the ethernet cable backup leg that has a configuration ip with the commserve and discovered it was pulled off.


Mike Struening
Vaulter
Forum|alt.badge.img+23

That’ll do it, thanks for sharing!!


Forum|alt.badge.img+4

@Mike Struening  

I would appreciate your help to decode this for solution.

 

What could be the wrong here?

 

*******************************************************************
  Machine            : ASPFEP-DB
  Module             : Install.log
  Commserver         : 
  Product Version    : 11.80.240.0
  OS Version         : Microsoft Windows NT 6.3.9600.0
  Date               : 7/20/2022
*******************************************************************
2108  4     07/20 14:10:50 ###  ManagedLogger::SetCLRThreadPoolMaxThreads - CLR ThreadPool's max threads is already set by another thread in the process. maxWorkerThreads = [1000], maxIOThreads = [1000], PID = [2108], ProcessName = [Setup].
2108  4     07/20 14:10:50 ### ### ### - The setup is running in non-bootstrap mode
2108  4     07/20 14:10:50 ### ### ### - ##########################################################################
2108  4     07/20 14:10:50 ### ### ### - ##                         Installation STARTED                         ##
2108  4     07/20 14:10:50 ### ### ### - ##########################################################################
2108  4     07/20 14:10:50 ### ### ### - Media Version:[11.80.240.0], Feature Release:[24], TransactionId:[3589820]
2108  4     07/20 14:10:50 ### ### ### - CommandLine: "\\172.25.30.31\e\commvault 11.24.55\WinX64\Setup.exe"  -burn.unelevated BurnPipe.{1E53A194-B3AA-4128-9916-D86CF8C51A45} {9D84C4E6-F999-43C3-9CDF-156B578E8987} 8664
2108  4     07/20 14:10:50 ### ### ### - The setup is launched by ASPFEP-DB\ISWPROD with Administrator privilege
2108  4     07/20 14:10:51 ### ### ### - Showing dialog : CheckLaunchRequirementViewModel .......
2108  10    07/20 14:10:52 ### ### ### - Machine is running windows OS version 10.0.17763
2108  4     07/20 14:10:52 ### ### ### - Showing dialog : LanguageSelectionViewModel .......
2108  4     07/20 14:11:37 ### ### ### - Application Culture is set to en-US
2108  4     07/20 14:11:37 ### ### ### - Dialog:[Language Selection], UserAnswer:[English (United States)].
2108  4     07/20 14:11:37 ### ### ### - Showing dialog : LicenseAgreementViewModel .......
2108  4     07/20 14:16:43 ### ### ### - Dialog:[License Agreement], UserAnswer:[Agreed].
2108  4     07/20 14:16:43 ### ### ### - Showing dialog : InstallTypeViewModel .......
2108  4     07/20 14:16:45 ### ### ### - Dialog:[Choose the Installation type], UserAnswer:[Install on Local Machine].
2108  4     07/20 14:16:45 ### ### ### - Selected instance: [Instance001].
2108  4     07/20 14:16:45 ### ### ### - Showing dialog : PackageOptionViewModel .......
2108  4     07/20 14:16:49 ### ### ### - Skip Roles selection screen for Advanced option/ Download all packages option.
2108  4     07/20 14:16:49 ### ### ### - Showing dialog : FeatureSelectionViewModel .......
2108  4     07/20 14:17:00 ### ### ### - Packages selected by user/input request: [File System Core, SQL Server, File System].
2108  4     07/20 14:17:00 ### ### ### - no database packages are selected. Skip cluster option screen
2108  4     07/20 14:17:00 ### ### ### - Showing dialog : CheckPrerequisitesViewModel .......
2108  4     07/20 14:17:00 ### ### ### - Removing VCRedist_2017_win32 as it is not applicable for this OS.
2108  1     07/20 14:17:00 ### ### ### - Checking if required third-party packages are installed...
2108  4     07/20 14:17:01 ### ### ### - Showing dialog : GalaxyHomePathViewModel .......
2108  4     07/20 14:17:21 ### ### ### - Dialog:[Installation Path], UserAnswer:[C:\Program Files\Commvault\ContentStore].
2108  4     07/20 14:17:21 ### ### ### - Showing dialog : ConfigureRolesViewModel .......
2108  4     07/20 14:17:27 ### ### ### - Port number for CVD is set to [8400].
2108  4     07/20 14:17:27 ### ### ### - Showing dialog : InstallSummaryViewModel .......
2108  4     07/20 14:17:28 ### ### ### - Log move to C:\Program Files\Commvault\ContentStore\Log Files\Install.log
2108  4     07/20 14:17:28 ###  ManagedLogger::SetCLRThreadPoolMaxThreads - CLR ThreadPool's max threads is already set by another thread in the process. maxWorkerThreads = [1000], maxIOThreads = [1000], PID = [2108], ProcessName = [Setup].
2108  4     07/20 14:17:28 ### ### ### - ------------------------ Creating New Instance ----------------------------
2108  4     07/20 14:17:28 ### ### ### - Showing dialog : PreInstallValidatonViewModel .......
2108  11    07/20 14:17:28 ### ### ### - Drive [C:\] Space needed [801.62 MB] Available Space[54.42 GB]
2108  4     07/20 14:17:28 ### ### ### - Showing dialog : ShutdownViewModel .......
2108  10    07/20 14:17:28 ### ### ### - Error: Failed to ServiceQuery with error :
2108  10    07/20 14:17:28 ### ### ### - Sending stop request to Commvault services...
2108  10    07/20 14:17:28 ### ### ### - Sending stop request to Commvault Base services...
2108  10    07/20 14:17:28 ### ### ### - Stopped all Commvault services.
2108  10    07/20 14:17:28 ### ### ### - Killing all running processes from install directory ...
2108  4     07/20 14:17:34 ### ### ### - Showing dialog : InstallProgressForPrerequisitesViewModel .......
2108  4     07/20 14:17:34 ### ### ### - Removing VCRedist_2017_win32 as it is not applicable for this OS.
2108  1     07/20 14:17:34 ### ### ### - Checking if required third-party packages are installed...
2108  1     07/20 14:17:37 ### ### ### - Installing required third-party packages...
2108  1     07/20 14:17:37 ### ### ### - Apply prerequisites completed ...  Status = 0
2108  1     07/20 14:17:37 ### ### ### - Third-party package installation completed.
2108  4     07/20 14:17:37 ### ### ### - Showing dialog : InstallProgressForPackagesViewModel .......
2108  1     07/20 14:17:37 ### ### ### - Installing packages...
2108  1     07/20 14:19:05 ### ### ### - Checking and removing stale MSI with product [File System Core]
2108  1     07/20 14:19:40 ### ### ### - Started install/update of package: WindowsFileSystemiDataAgentCore...
2108  1     07/20 14:20:02 ### ### ### - Checking and removing stale MSI with product [SQL Server]
2108  1     07/20 14:20:17 ### ### ### - Started install/update of package: SQLServeriDataAgent...
2108  1     07/20 14:21:51 ### ### ### - Checking and removing stale MSI with product [File System]
2108  1     07/20 14:22:25 ### ### ### - Started install/update of package: WindowsFileSystemiDataAgentAdvanced...
2108  1     07/20 14:22:38 ### ### ### - Apply packages completed ...  Status = 0
2108  1     07/20 14:22:38 ### ### ### - Package installation completed.
2108  1     07/20 14:22:38 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\certificates\cvcertutil.see] ...
2108  1     07/20 14:22:38 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\jre\cvjre-windows.see] ...
2108  1     07/20 14:22:45 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\Base\SQLSMOAssemblies\CvSmo2017Dll\CvSQLSMO2017.see] ...
2108  1     07/20 14:22:47 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\Base\AzureSDKWrapper.see] ...
2108  1     07/20 14:22:48 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\Base\CVAzureStackSDK.see] ...
2108  1     07/20 14:22:48 ### ### ### - Update installation is in progress...
2108  1     07/20 14:22:48 ### ### ### - Please check [C:\Program Files\Commvault\ContentStore\Log Files\UpdateInfo.log] for granular details
2108  1     07/20 14:24:08 ### ### ### - Warning: ["\\172.25.30.31\e\commvault 11.24.55\WinX64\BinaryPayload\LooseUpdates\InstallUpdates.exe" -doNotUpdateDB -nostartsvc -silent -vm Instance001 -delayedreboot -ignorePendingFileOp -galaxyinstall -tolerateMissingReg -binaryOnly -earlyInstall    -cvinstaller ] exit code 1 
2108  1     07/20 14:24:08 ### ### ### - Set application exit code=[Failed]
2108  4     07/20 14:24:08 ### ### ### - Showing dialog : CompletionExitViewModel .......
 


Jos Meijer
Commvault Certified Expert
Forum|alt.badge.img+17
  • Commvault Certified Expert
  • 638 replies
  • July 20, 2022

You might want to download a new media kit for your updates as you have a second server seemingly having the same behaviour in this post:

Preferably the latest MR for 11.24


Forum|alt.badge.img+4
Jos Meijer wrote:

You might want to download a new media kit for your updates as you have a second server seemingly having the same behaviour in this post:

Preferably the latest MR for 11.24

I have ran the latest Mr which is 11.24.56 but same error


Jos Meijer
Commvault Certified Expert
Forum|alt.badge.img+17
  • Commvault Certified Expert
  • 638 replies
  • July 20, 2022

Cool 👍 can you share the log:

C:\Program Files\Commvault\ContentStore\Log Files\UpdateInfo.log


Mike Struening
Vaulter
Forum|alt.badge.img+23
Jos Meijer wrote:

Cool 👍 can you share the log:

C:\Program Files\Commvault\ContentStore\Log Files\UpdateInfo.log

What he said 😎  definitely need to see what happened in that portion of the operation.


Forum|alt.badge.img+4
Mike Struening wrote:
Jos Meijer wrote:

Cool 👍 can you share the log:

C:\Program Files\Commvault\ContentStore\Log Files\UpdateInfo.log

What he said 😎  definitely need to see what happened in that portion of the operation.

Kindly see log files 

*************************************************************************************************
* Physical Machine : ASPFEP-DB                                                                  *
* Hostname         : ASPFEP-DB.interswitch.com                                                  *
* Module           : InstallUpdates/RemoveUpdates                                               *
* Version          : 11.24.0                                                                    *
* OS Type          : Microsoft Windows Server 2012 Server 4.0  (Build 9200)                     *
*************************************************************************************************
8252   10356  07/22 22:00:11 ###      #####################################################################
8252   10356  07/22 22:00:11 ###      ##                   InstallUpdates.exe STARTED                    ##
8252   10356  07/22 22:00:11 ###      ##                    Version 11.240.1000.5173                     ##
8252   10356  07/22 22:00:11 ###      #####################################################################
8252   10356  07/22 22:00:11 ###      Operating System: Microsoft Windows Server 2012 Server 4.0  (Build 9200) 
8252   10356  07/22 22:00:11 ###      Compiled for x64
8252   10356  07/22 22:00:12 ###      Cannot load xml file: C:\Program Files\Commvault\ContentStore\\Base\OEM\\OEMInfo.xml with hr =1
8252   10356  07/22 22:00:12 ###      Reading OEM ID...OEM is 1
8252   10356  07/22 22:00:12 ###      InstallUpdates.exe is invoked from folder [\\172.25.30.31\e\cv 24 56\Windows\BinaryPayload\LooseUpdates\]
8252   10356  07/22 22:00:12 ###      Command Line: -doNotUpdateDB -nostartsvc -silent -vm Instance001 -delayedreboot -ignorePendingFileOp -galaxyinstall -tolerateMissingReg -binaryOnly -earlyInstall    -cvinstaller 
8252   10356  07/22 22:00:12 ###      The CommServe database will not be updated with the patch state
8252   10356  07/22 22:00:12 ###      InstallUpdates would ignore pending file operations for this instance ('-ignorePendingFileOp' command line option)
8252   10356  07/22 22:00:12 ###      Intersecting diagnostic updates will be automatically uninstalled during package install.
8252   10356  07/22 22:00:12 ###      Tolerate Missing Registry (physical-machine-only) mode is in effect (implies -binaryOnly).
8252   10356  07/22 22:00:12 ###      InstallUpdates is called in preInstall phase. Updates for a few packages may not be installed
8252   10356  07/22 22:00:12 ###      Binary Only mode in effect; no DB updates will be installed
8252   10356  07/22 22:00:12 ###      Machine: ASPFEP-DB
8252   10356  07/22 22:00:12 ###      This is NOT a cluster machine
8252   10356  07/22 22:00:12 ###      Client: aspfep-db, Host: ASPFEP-DB.interswitch.com
8252   10356  07/22 22:00:12 ###      Time: 1658523612, TimeStamp: 0x00007FF72C0420C8, Size: 8
8252   10356  07/22 22:00:12 ###      DB access is suppressed due to the -binaryOnly flag, so no DB platforms will be listed or updated
8252   10356  07/22 22:00:12 ###      Packages Installed: 1:File System Core, 353:SQL Server iDataAgent, 702:File System
8252   10356  07/22 22:00:12 ###      Software: Commvault, Version: 11.24.0
8252   10356  07/22 22:00:12 ###      Created update Specific directory [C:\Program Files\Commvault\ContentStore\\Updates]
8252   10356  07/22 22:00:12 ###      CVRestart.exe is copied in C:\Program Files\Commvault\ContentStore\\Updates for the first time
8252   10356  07/22 22:00:12 ###      RemoveUpdates.exe is copied in C:\Program Files\Commvault\ContentStore\\Updates for the first time
8252   10356  07/22 22:00:12 ###      cv_xerces-c_2_6.dll is copied in C:\Program Files\Commvault\ContentStore\\Updates for the first time
8252   10356  07/22 22:00:12 ###      Source file [C:\Program Files\Commvault\ContentStore\\Base\STLPort.5.2.dll] does not exist
8252   10356  07/22 22:00:12 ###      Session timestamp will be 1658523612
8252   10356  07/22 22:00:12 ###      Cannot load xml file: C:\Program Files\Commvault\ContentStore\\Base\OEM\\OEMInfo.xml with hr =1
8252   10356  07/22 22:00:12 ###      Initiating cleanup of update registry
8252   10356  07/22 22:00:12 ###      Update registry [SOFTWARE\CommVault Systems\Galaxy\Instance001\Updates] is not present, nothing to export
8252   10356  07/22 22:00:12 ###      Updates folder for the current update install attempt: \\172.25.30.31\e\cv 24 56\Windows\BinaryPayload\LooseUpdates\CU56
8252   10356  07/22 22:00:12 ###      Maintenance Release is not installed on this instance
8252   10356  07/22 22:00:12 ###      Installing Commvault_Maintenance_11_24_56_WinX64, Type: HOTFIXPACK
8252   10356  07/22 22:00:12 ###      [SOFTWARE\CommVault Systems\Galaxy\Instance001\Updates] does not exist. Proceeding to compute updates form for database.
8252   10356  07/22 22:00:59 ###      Currently installed: None
8252   10356  07/22 22:00:59 ###      Maintenance Releases
8252   10356  07/22 22:00:59 ###        Already installed: None
8252   10356  07/22 22:00:59 ###        Not applicable   : SP24-HotFix-2884 SP24-HotFix-2887 SP24-HotFix-2889 SP24-HotFix-2890 SP24-HotFix-2892 SP24-HotFix-2894 SP24-HotFix-2896 SP24-HotFix-2897 SP24-HotFix-2899 SP24-HotFix-2900 SP24-HotFix-2902 SP24-HotFix-2903 SP24-HotFix-2905 SP24-HotFix-2907 SP24-HotFix-2908 SP24-HotFix-2911 SP24-HotFix-2912 SP24-HotFix-2913 SP24-HotFix-2915 SP24-HotFix-2916 SP24-HotFix-2917 SP24-HotFix-2918 SP24-HotFix-2919 SP24-HotFix-2920 SP24-HotFix-2921 SP24-HotFix-2923 SP24-HotFix-2924 SP24-HotFix-2925 SP24-HotFix-2926 SP24-HotFix-2927 SP24-HotFix-2928 SP24-HotFix-2930 SP24-HotFix-2931 SP24-HotFix-2932 SP24-HotFix-2933 SP24-HotFix-2934 SP24-HotFix-2935 SP24-HotFix-2936 SP24-HotFix-2937 SP24-HotFix-2939 SP24-HotFix-2940 SP24-HotFix-2942 SP24-HotFix-2943 SP24-HotFix-2945 SP24-HotFix-2946 SP24-HotFix-2947 SP24-HotFix-2948 SP24-HotFix-2949 SP24-HotFix-2950 SP24-HotFix-2951 SP24-HotFix-2952 SP24-HotFix-2953 SP24-HotFix-2954 SP24-HotFix-2955 SP24-HotFix-2956 SP24-HotFix-2957 SP24-HotFix-2958 SP24-HotFix-2959 SP24-HotFix-2960 SP24-HotFix-2961 SP24-HotFix-2962 SP24-HotFix-2963 SP24-HotFix-2965 SP24-HotFix-2966 SP24-HotFix-2969 SP24-HotFix-2971 SP24-HotFix-2972 SP24-HotFix-2973 SP24-HotFix-2975 SP24-HotFix-2976 SP24-HotFix-2977 SP24-HotFix-2978 SP24-HotFix-2979 SP24-HotFix-2980 SP24-HotFix-2981 SP24-HotFix-2982 SP24-HotFix-2983 SP24-HotFix-2985 SP24-HotFix-2986 SP24-HotFix-2987 SP24-HotFix-2988 SP24-HotFix-2989 SP24-HotFix-2991 SP24-HotFix-2992 SP24-HotFix-2993 SP24-HotFix-2995 SP24-HotFix-2997 SP24-HotFix-2998 SP24-HotFix-2999 SP24-HotFix-3000 SP24-HotFix-3001 SP24-HotFix-3002 SP24-HotFix-3005 SP24-HotFix-3009 SP24-HotFix-3010 SP24-HotFix-3011 SP24-HotFix-3013 SP24-HotFix-3014 SP24-HotFix-3015 SP24-HotFix-3016 SP24-HotFix-3017 SP24-HotFix-3018 SP24-HotFix-3019 SP24-HotFix-3020 SP24-HotFix-3021 SP24-HotFix-3022 SP24-HotFix-3023 SP24-HotFix-3024 SP24-HotFix-3025 SP24-HotFix-3026 SP24-HotFix-3027 SP24-HotFix-3028 SP24-HotFix-3029 SP24-HotFix-3030 SP24-HotFix-3032 SP24-HotFix-3033 SP24-HotFix-3034 SP24-HotFix-3035 SP24-HotFix-3036 SP24-HotFix-3037 SP24-HotFix-3038 SP24-HotFix-3039 SP24-HotFix-3040 SP24-HotFix-3041 SP24-HotFix-3042 SP24-HotFix-3044 SP24-HotFix-3045 SP24-HotFix-3046 SP24-HotFix-3047 SP24-HotFix-3048 SP24-HotFix-3049 SP24-HotFix-3051 SP24-HotFix-3052 SP24-HotFix-3053 SP24-HotFix-3054 SP24-HotFix-3055 SP24-HotFix-3056 SP24-HotFix-3057 SP24-HotFix-3059 SP24-HotFix-3060 SP24-HotFix-3062 SP24-HotFix-3063 SP24-HotFix-3065 SP24-HotFix-3066 SP24-HotFix-3067 SP24-HotFix-3068 SP24-HotFix-3069 SP24-HotFix-3070 SP24-HotFix-3072 SP24-HotFix-3073 SP24-HotFix-3074 SP24-HotFix-3075 SP24-HotFix-3076 SP24-HotFix-3077 SP24-HotFix-3078 SP24-HotFix-3080 SP24-HotFix-3083 SP24-HotFix-3084 SP24-HotFix-3085 SP24-HotFix-3087 SP24-HotFix-3088 SP24-HotFix-3089 SP24-HotFix-3090 SP24-HotFix-3092 SP24-HotFix-3094 SP24-HotFix-3095 SP24-HotFix-3097 SP24-HotFix-3098 SP24-HotFix-3099 SP24-HotFix-3100 SP24-HotFix-3101 SP24-HotFix-3102 SP24-HotFix-3107 SP24-HotFix-3108 SP24-HotFix-3109 SP24-HotFix-3110 SP24-HotFix-3111 SP24-HotFix-3113 SP24-HotFix-3114 SP24-HotFix-3115 SP24-HotFix-3116 SP24-HotFix-3117 SP24-HotFix-3118 SP24-HotFix-3119 SP24-HotFix-3120 SP24-HotFix-3121 SP24-HotFix-3122 SP24-HotFix-3123 SP24-HotFix-3124 SP24-HotFix-3126 SP24-HotFix-3127 SP24-HotFix-3128 SP24-HotFix-3129 SP24-HotFix-3130 SP24-HotFix-3131 SP24-HotFix-3133 SP24-HotFix-3134 SP24-HotFix-3135 SP24-HotFix-3137 SP24-HotFix-3138 SP24-HotFix-3139 SP24-HotFix-3140 SP24-HotFix-3141 SP24-HotFix-3142 SP24-HotFix-3143 SP24-HotFix-3144 SP24-HotFix-3145 SP24-HotFix-3146 SP24-HotFix-3147 SP24-HotFix-3150 SP24-HotFix-3151 SP24-HotFix-3152 SP24-HotFix-3153 SP24-HotFix-3154 SP24-HotFix-3155 SP24-HotFix-3156 SP24-HotFix-3159 SP24-HotFix-3160 SP24-HotFix-3161 SP24-HotFix-3162 SP24-HotFix-3163 SP24-HotFix-3164 SP24-HotFix-3165 SP24-HotFix-3166 SP24-HotFix-3167 SP24-HotFix-3168 SP24-HotFix-3169 SP24-HotFix-3170 SP24-HotFix-3173 SP24-HotFix-3174 SP24-HotFix-3175 SP24-HotFix-3177 SP24-HotFix-3178 SP24-HotFix-3179 SP24-HotFix-3180 SP24-HotFix-3186 SP24-HotFix-3190 SP24-HotFix-3191 SP24-HotFix-3192 SP24-HotFix-3193 SP24-HotFix-3195 SP24-HotFix-3196 SP24-HotFix-3197 SP24-HotFix-3198 SP24-HotFix-3199 SP24-HotFix-3200 SP24-HotFix-3201 SP24-HotFix-3202 SP24-HotFix-3206 SP24-HotFix-3207 SP24-HotFix-3208 SP24-HotFix-3209 SP24-HotFix-3211 SP24-HotFix-3212 SP24-HotFix-3213 SP24-HotFix-3215 SP24-HotFix-3217 SP24-HotFix-3218 SP24-HotFix-3219 SP24-HotFix-3220 SP24-HotFix-3221 SP24-HotFix-3223 SP24-HotFix-3224 SP24-HotFix-3225 SP24-HotFix-3226 SP24-HotFix-3227 SP24-HotFix-3228 SP24-HotFix-3230 SP24-HotFix-3231 SP24-HotFix-3232 SP24-HotFix-3233 SP24-HotFix-3234 SP24-HotFix-3235 SP24-HotFix-3236 SP24-HotFix-3239 SP24-HotFix-3243 SP24-HotFix-3244 SP24-HotFix-3245 SP24-HotFix-3246 SP24-HotFix-3247 SP24-HotFix-3251 SP24-HotFix-3253 SP24-HotFix-3254 SP24-HotFix-3255 SP24-HotFix-3257 SP24-HotFix-3258 SP24-HotFix-3259 SP24-HotFix-3261 SP24-HotFix-3262 SP24-HotFix-3264 SP24-HotFix-3266 SP24-HotFix-3270 SP24-HotFix-3272 SP24-HotFix-3276 SP24-HotFix-3277 SP24-HotFix-3283 SP24-HotFix-3284 SP24-HotFix-3285 SP24-HotFix-3287 SP24-HotFix-3288 SP24-HotFix-3289 SP24-HotFix-3290 SP24-HotFix-3291 SP24-HotFix-3292 SP24-HotFix-3293 SP24-HotFix-3294 SP24-HotFix-3296 SP24-HotFix-3297 SP24-HotFix-3299 SP24-HotFix-3300 SP24-HotFix-3302 SP24-HotFix-3303 SP24-HotFix-3304 SP24-HotFix-3305 SP24-HotFix-3306 SP24-HotFix-3307 SP24-HotFix-3308 SP24-HotFix-3309 SP24-HotFix-3310 SP24-HotFix-3311 SP24-HotFix-3312 SP24-HotFix-3313 SP24-HotFix-3316 SP24-HotFix-3317 SP24-HotFix-3318 SP24-HotFix-3320 SP24-HotFix-3321 SP24-HotFix-3322 SP24-HotFix-3324 SP24-HotFix-3325 SP24-HotFix-3326 SP24-HotFix-3327 SP24-HotFix-3328 SP24-HotFix-3329 SP24-HotFix-3330 SP24-HotFix-3331 SP24-HotFix-3332 SP24-HotFix-3333 SP24-HotFix-3334 SP24-HotFix-3335 SP24-HotFix-3336 SP24-HotFix-3337 SP24-HotFix-3338 SP24-HotFix-3339 SP24-HotFix-3340 SP24-HotFix-3341 SP24-HotFix-3342 SP24-HotFix-3344 SP24-HotFix-3345 SP24-HotFix-3346 SP24-HotFix-3348 SP24-HotFix-3349 SP24-HotFix-3350 SP24-HotFix-3351 SP24-HotFix-3352 SP24-HotFix-3353 SP24-HotFix-3354 SP24-HotFix-3355 SP24-HotFix-3356 SP24-HotFix-3357 SP24-HotFix-3358 SP24-HotFix-3359 SP24-HotFix-3361 SP24-HotFix-3362 SP24-HotFix-3364 SP24-HotFix-3366 SP24-HotFix-3369 SP24-HotFix-3370 SP24-HotFix-3371 SP24-HotFix-3372 SP24-HotFix-3373 SP24-HotFix-3374 SP24-HotFix-3376 SP24-HotFix-3378 SP24-HotFix-3379 SP24-HotFix-3380 SP24-HotFix-3381 SP24-HotFix-3382 SP24-HotFix-3384 SP24-HotFix-3385 SP24-HotFix-3387 SP24-HotFix-3388 SP24-HotFix-3390 SP24-HotFix-3391 SP24-HotFix-3392 SP24-HotFix-3393 SP24-HotFix-3394 SP24-HotFix-3395 SP24-HotFix-3396 SP24-HotFix-3397 SP24-HotFix-3398 SP24-HotFix-3400 SP24-HotFix-3402 SP24-HotFix-3403 SP24-HotFix-3404 SP24-HotFix-3405 SP24-HotFix-3406 SP24-HotFix-3407 SP24-HotFix-3408 SP24-HotFix-3409 SP24-HotFix-3410 SP24-HotFix-3411 SP24-HotFix-3413 SP24-HotFix-3414 SP24-HotFix-3415 SP24-HotFix-3416 SP24-HotFix-3417 SP24-HotFix-3418 SP24-HotFix-3420 SP24-HotFix-3421 SP24-HotFix-3422 SP24-HotFix-3423 SP24-HotFix-3424 SP24-HotFix-3426 SP24-HotFix-3427 SP24-HotFix-3428 SP24-HotFix-3429 SP24-HotFix-3430 SP24-HotFix-3431 SP24-HotFix-3432 SP24-HotFix-3433 SP24-HotFix-3434 SP24-HotFix-3438 SP24-HotFix-3439 SP24-HotFix-3441 SP24-HotFix-3442 SP24-HotFix-3443 SP24-HotFix-3444 SP24-HotFix-3445 SP24-HotFix-3446 SP24-HotFix-3447 SP24-HotFix-3448 SP24-HotFix-3449 SP24-HotFix-3450 SP24-HotFix-3452 SP24-HotFix-3453 SP24-HotFix-3454 SP24-HotFix-3455 SP24-HotFix-3457 SP24-HotFix-3458 SP24-HotFix-3459 SP24-HotFix-3460 SP24-HotFix-3462 SP24-HotFix-3463 SP24-HotFix-3464 SP24-HotFix-3465 SP24-HotFix-3469 SP24-HotFix-3470 SP24-HotFix-3471 SP24-HotFix-3473 SP24-HotFix-3474 SP24-HotFix-3475 SP24-HotFix-3476 SP24-HotFix-3477 SP24-HotFix-3478 SP24-HotFix-3479 SP24-HotFix-3480 SP24-HotFix-3481 SP24-HotFix-3482 SP24-HotFix-3483 SP24-HotFix-3484 SP24-HotFix-3485 SP24-HotFix-3486 SP24-HotFix-3487 SP24-HotFix-3488 SP24-HotFix-3489 SP24-HotFix-3490 SP24-HotFix-3492 SP24-HotFix-3493 SP24-HotFix-3494 SP24-HotFix-3495 SP24-HotFix-3497 SP24-HotFix-3498 SP24-HotFix-3499 SP24-HotFix-3500 SP24-HotFix-3501 SP24-HotFix-3502 SP24-HotFix-3503 SP24-HotFix-3504 SP24-HotFix-3505 SP24-HotFix-3506 SP24-HotFix-3507 SP24-HotFix-3508 SP24-HotFix-3509 SP24-HotFix-3510 SP24-HotFix-3511 SP24-HotFix-3513 SP24-HotFix-3514 SP24-HotFix-3516 SP24-HotFix-3517 SP24-HotFix-3518 SP24-HotFix-3521 SP24-HotFix-3522 SP24-HotFix-3524 SP24-HotFix-3525 SP24-HotFix-3526 SP24-HotFix-3528 SP24-HotFix-3529 SP24-HotFix-3530 SP24-HotFix-3532 SP24-HotFix-3533 SP24-HotFix-3535 SP24-HotFix-3536 SP24-HotFix-3537 SP24-HotFix-3538 SP24-HotFix-3539 SP24-HotFix-3541 SP24-HotFix-3543 SP24-HotFix-3544 SP24-HotFix-3545 SP24-HotFix-3546 SP24-HotFix-3548 SP24-HotFix-3549 SP24-HotFix-3550 SP24-HotFix-3551 SP24-HotFix-3553 SP24-HotFix-3555 SP24-HotFix-3557 SP24-HotFix-3558 SP24-HotFix-3559 SP24-HotFix-3561 SP24-HotFix-3562 SP24-HotFix-3563 SP24-HotFix-3564 SP24-HotFix-3565 SP24-HotFix-3566 SP24-HotFix-3567 SP24-HotFix-3568 SP24-HotFix-3569 SP24-HotFix-3570 SP24-HotFix-3571 SP24-HotFix-3572 SP24-HotFix-3573 SP24-HotFix-3574 SP24-HotFix-3575 SP24-HotFix-3576 SP24-HotFix-3578 SP24-HotFix-3582 SP24-HotFix-3583 SP24-HotFix-3584 SP24-HotFix-3585 SP24-HotFix-3586 SP24-HotFix-3588 SP24-HotFix-3589 SP24-HotFix-3590 SP24-HotFix-3592 SP24-HotFix-3594 SP24-HotFix-3596 SP24-HotFix-3598 SP24-HotFix-3599 SP24-HotFix-3600 SP24-HotFix-3601 SP24-HotFix-3602 SP24-HotFix-3604 SP24-HotFix-3607 SP24-HotFix-3608 SP24-HotFix-3609 SP24-HotFix-3610 SP24-HotFix-3611 SP24-HotFix-3612 SP24-HotFix-3613 SP24-HotFix-3614 SP24-HotFix-3615 SP24-HotFix-3618 SP24-HotFix-3619 SP24-HotFix-3620 SP24-HotFix-3622 SP24-HotFix-3624 SP24-HotFix-3625 SP24-HotFix-3626 SP24-HotFix-3627 SP24-HotFix-3628 SP24-HotFix-3630 SP24-HotFix-3631 SP24-HotFix-3632 SP24-HotFix-3633 SP24-HotFix-3634 SP24-HotFix-3635 SP24-HotFix-3636 SP24-HotFix-3637 SP24-HotFix-3638 SP24-HotFix-3641 SP24-HotFix-3642 SP24-HotFix-3643 SP24-HotFix-3644 SP24-HotFix-3645 SP24-HotFix-3646 SP24-HotFix-3647 SP24-HotFix-3649 SP24-HotFix-3650 SP24-HotFix-3651 SP24-HotFix-3652 SP24-HotFix-3653 SP24-HotFix-3655 SP24-HotFix-3656 SP24-HotFix-3657 SP24-HotFix-3658 SP24-HotFix-3659 SP24-HotFix-3660 SP24-HotFix-3663 SP24-HotFix-3664 SP24-HotFix-3665 SP24-HotFix-3666 SP24-HotFix-3667 SP24-HotFix-3668 SP24-HotFix-3670 SP24-HotFix-3672 SP24-HotFix-3673 SP24-HotFix-3674 SP24-HotFix-3675 SP24-HotFix-3676 SP24-HotFix-3677 SP24-HotFix-3678 SP24-HotFix-3679 SP24-HotFix-3680 SP24-HotFix-3683 SP24-HotFix-3684 SP24-HotFix-3685 SP24-HotFix-3686 SP24-HotFix-3687 SP24-HotFix-3688 SP24-HotFix-3689 SP24-HotFix-3691 SP24-HotFix-3692 SP24-HotFix-3693 SP24-HotFix-3695 SP24-HotFix-3697 SP24-HotFix-3699 SP24-HotFix-3700 SP24-HotFix-3701 SP24-HotFix-3702 SP24-HotFix-3703 SP24-HotFix-3704 SP24-HotFix-3705 SP24-HotFix-3706 SP24-HotFix-3707 SP24-HotFix-3708 SP24-HotFix-3709 SP24-HotFix-3710 SP24-HotFix-3712 SP24-HotFix-3713 SP24-HotFix-3714 SP24-HotFix-3715 SP24-HotFix-3716 SP24-HotFix-3717 SP24-HotFix-3719 SP24-HotFix-3720 SP24-HotFix-3721 SP24-HotFix-3722 SP24-HotFix-3723 SP24-HotFix-3724 SP24-HotFix-3725 SP24-HotFix-3726 SP24-HotFix-3727 SP24-HotFix-3728 SP24-HotFix-3729 SP24-HotFix-3731 SP24-HotFix-3732 SP24-HotFix-3733 SP24-HotFix-3734 SP24-HotFix-3735 SP24-HotFix-3736 SP24-HotFix-3737 SP24-HotFix-3738 SP24-HotFix-3739 SP24-HotFix-3740 SP24-HotFix-3741 SP24-HotFix-3742 SP24-HotFix-3743 SP24-HotFix-3744 SP24-HotFix-3746 SP24-HotFix-3747 SP24-HotFix-3748 SP24-HotFix-3749 SP24-HotFix-3750 SP24-HotFix-3751 SP24-HotFix-3752 SP24-HotFix-3753 SP24-HotFix-3755 SP24-HotFix-3756 SP24-HotFix-3757 SP24-HotFix-3758 SP24-HotFix-3760 SP24-HotFix-3764 SP24-HotFix-3765 SP24-HotFix-3766 SP24-HotFix-3767 SP24-HotFix-3768 SP24-HotFix-3769 SP24-HotFix-3770 SP24-HotFix-3771 SP24-HotFix-3772 SP24-HotFix-3775 SP24-HotFix-3776 SP24-HotFix-3777 SP24-HotFix-3779 SP24-HotFix-3780 SP24-HotFix-3781 SP24-HotFix-3782 SP24-HotFix-3783 SP24-HotFix-3785 SP24-HotFix-3787 SP24-HotFix-3791 SP24-HotFix-3792 SP24-HotFix-3794 SP24-HotFix-3795 SP24-HotFix-3796 SP24-HotFix-3797 SP24-HotFix-3799 SP24-HotFix-3801 SP24-HotFix-3802 SP24-HotFix-3803 SP24-HotFix-3804 SP24-HotFix-3805 SP24-HotFix-3806 SP24-HotFix-3807 SP24-HotFix-3808 SP24-HotFix-3809 SP24-HotFix-3810 SP24-HotFix-3811 SP24-HotFix-3812 SP24-HotFix-3813 SP24-HotFix-3814 SP24-HotFix-3815 SP24-HotFix-3816 SP24-HotFix-3817 SP24-HotFix-3818 SP24-HotFix-3820 SP24-HotFix-3822 SP24-HotFix-3823 SP24-HotFix-3824 SP24-HotFix-3825 SP24-HotFix-3826 SP24-HotFix-3827 SP24-HotFix-3828 SP24-HotFix-3829 SP24-HotFix-3830 SP24-HotFix-3831 SP24-HotFix-3832 SP24-HotFix-3833 SP24-HotFix-3834 SP24-HotFix-3835 SP24-HotFix-3836 SP24-HotFix-3837 SP24-HotFix-3838 SP24-HotFix-3839 SP24-HotFix-3842 SP24-HotFix-3843 SP24-HotFix-3844 SP24-HotFix-3845 SP24-HotFix-3848 SP24-HotFix-3850 SP24-HotFix-3852 SP24-HotFix-3853 SP24-HotFix-3855 SP24-HotFix-3856 SP24-HotFix-3858 SP24-HotFix-3859 SP24-HotFix-3860 SP24-HotFix-3861 SP24-HotFix-3862 SP24-HotFix-3864 SP24-HotFix-3865 SP24-HotFix-3866 SP24-HotFix-3868 SP24-HotFix-3869 SP24-HotFix-3870 SP24-HotFix-3876 SP24-HotFix-3877 SP24-HotFix-3878 SP24-HotFix-3879 SP24-HotFix-3880 SP24-HotFix-3881 SP24-HotFix-3882 SP24-HotFix-3883 SP24-HotFix-3884 SP24-HotFix-3886 SP24-HotFix-3887 SP24-HotFix-3888 SP24-HotFix-3889 SP24-HotFix-3891 SP24-HotFix-3893 SP24-HotFix-3894 SP24-HotFix-3895 SP24-HotFix-3896 SP24-HotFix-3898 SP24-HotFix-3899 SP24-HotFix-3900 SP24-HotFix-3901 SP24-HotFix-3902 SP24-HotFix-3903 SP24-HotFix-3904 SP24-HotFix-3906 SP24-HotFix-3907 SP24-HotFix-3910 SP24-HotFix-3911 SP24-HotFix-3912 SP24-HotFix-3913 SP24-HotFix-3914 SP24-HotFix-3916 SP24-HotFix-3917 SP24-HotFix-3918 SP24-HotFix-3919 SP24-HotFix-3921 SP24-HotFix-3923 SP24-HotFix-3924 SP24-HotFix-3931 SP24-HotFix-3932 SP24-HotFix-3933 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SP24-HotFix-4015 SP24-HotFix-4016 SP24-HotFix-4018 SP24-HotFix-4019 SP24-HotFix-4020 SP24-HotFix-4021 SP24-HotFix-4022 SP24-HotFix-4023 SP24-HotFix-4024 SP24-HotFix-4025 SP24-HotFix-4026 SP24-HotFix-4028 SP24-HotFix-4029 SP24-HotFix-4031 SP24-HotFix-4033 SP24-HotFix-4034 SP24-HotFix-4035 SP24-HotFix-4036 SP24-HotFix-4038 SP24-HotFix-4039 SP24-HotFix-4040 SP24-HotFix-4041 SP24-HotFix-4042 SP24-HotFix-4044 SP24-HotFix-4045 SP24-HotFix-4047 SP24-HotFix-4048 SP24-HotFix-4050 SP24-HotFix-4051 SP24-HotFix-4052 SP24-HotFix-4053 SP24-HotFix-4055 SP24-HotFix-4056 SP24-HotFix-4057 SP24-HotFix-4058 SP24-HotFix-4059 SP24-HotFix-4060 SP24-HotFix-4061 SP24-HotFix-4062 SP24-HotFix-4063 SP24-HotFix-4064 SP24-HotFix-4067 SP24-HotFix-4068 SP24-HotFix-4069 SP24-HotFix-4070 SP24-HotFix-4071 SP24-HotFix-4073 SP24-HotFix-4075 SP24-HotFix-4077 SP24-HotFix-4078 SP24-HotFix-4080 SP24-HotFix-4081 SP24-HotFix-4083 SP24-HotFix-4084 SP24-HotFix-4085 SP24-HotFix-4086 SP24-HotFix-4087 SP24-HotFix-4088 SP24-HotFix-4089 SP24-HotFix-4090 SP24-HotFix-4091 SP24-HotFix-4092 SP24-HotFix-4093 SP24-HotFix-4094 SP24-HotFix-4095 SP24-HotFix-4096 SP24-HotFix-4097 SP24-HotFix-4098 SP24-HotFix-4101 SP24-HotFix-4102 SP24-HotFix-4103 SP24-HotFix-4104 SP24-HotFix-4105 SP24-HotFix-4106 SP24-HotFix-4107 SP24-HotFix-4108 SP24-HotFix-4109 SP24-HotFix-4110 SP24-HotFix-4111 SP24-HotFix-4112 SP24-HotFix-4113 SP24-HotFix-4116 SP24-HotFix-4117 SP24-HotFix-4118 SP24-HotFix-4119 SP24-HotFix-4120 SP24-HotFix-4122 SP24-HotFix-4123 SP24-HotFix-4125 SP24-HotFix-4127 SP24-HotFix-4128 SP24-HotFix-4130 SP24-HotFix-4131 SP24-HotFix-4132 SP24-HotFix-4133 SP24-HotFix-4134
8252   10356  07/22 22:00:59 ###        Applicable       : SP24-HotFix-2885 SP24-HotFix-2886 SP24-HotFix-2888 SP24-HotFix-2891 SP24-HotFix-2893 SP24-HotFix-2895 SP24-HotFix-2898 SP24-HotFix-2901 SP24-HotFix-2904 SP24-HotFix-2906 SP24-HotFix-2910 SP24-HotFix-2914 SP24-HotFix-2922 SP24-HotFix-2929 SP24-HotFix-2941 SP24-HotFix-2944 SP24-HotFix-2967 SP24-HotFix-2970 SP24-HotFix-2984 SP24-HotFix-2990 SP24-HotFix-2994 SP24-HotFix-2996 SP24-HotFix-3006 SP24-HotFix-3007 SP24-HotFix-3008 SP24-HotFix-3012 SP24-HotFix-3031 SP24-HotFix-3043 SP24-HotFix-3058 SP24-HotFix-3061 SP24-HotFix-3064 SP24-HotFix-3081 SP24-HotFix-3082 SP24-HotFix-3093 SP24-HotFix-3096 SP24-HotFix-3104 SP24-HotFix-3105 SP24-HotFix-3106 SP24-HotFix-3112 SP24-HotFix-3132 SP24-HotFix-3136 SP24-HotFix-3148 SP24-HotFix-3157 SP24-HotFix-3158 SP24-HotFix-3171 SP24-HotFix-3172 SP24-HotFix-3176 SP24-HotFix-3182 SP24-HotFix-3183 SP24-HotFix-3185 SP24-HotFix-3187 SP24-HotFix-3188 SP24-HotFix-3189 SP24-HotFix-3204 SP24-HotFix-3210 SP24-HotFix-3214 SP24-HotFix-3216 SP24-HotFix-3222 SP24-HotFix-3229 SP24-HotFix-3237 SP24-HotFix-3238 SP24-HotFix-3240 SP24-HotFix-3241 SP24-HotFix-3248 SP24-HotFix-3249 SP24-HotFix-3250 SP24-HotFix-3252 SP24-HotFix-3260 SP24-HotFix-3265 SP24-HotFix-3267 SP24-HotFix-3268 SP24-HotFix-3269 SP24-HotFix-3271 SP24-HotFix-3273 SP24-HotFix-3274 SP24-HotFix-3275 SP24-HotFix-3280 SP24-HotFix-3281 SP24-HotFix-3282 SP24-HotFix-3286 SP24-HotFix-3295 SP24-HotFix-3298 SP24-HotFix-3301 SP24-HotFix-3314 SP24-HotFix-3315 SP24-HotFix-3319 SP24-HotFix-3323 SP24-HotFix-3343 SP24-HotFix-3347 SP24-HotFix-3360 SP24-HotFix-3365 SP24-HotFix-3367 SP24-HotFix-3368 SP24-HotFix-3377 SP24-HotFix-3383 SP24-HotFix-3386 SP24-HotFix-3401 SP24-HotFix-3412 SP24-HotFix-3419 SP24-HotFix-3425 SP24-HotFix-3435 SP24-HotFix-3451 SP24-HotFix-3456 SP24-HotFix-3461 SP24-HotFix-3466 SP24-HotFix-3467 SP24-HotFix-3468 SP24-HotFix-3472 SP24-HotFix-3491 SP24-HotFix-3512 SP24-HotFix-3515 SP24-HotFix-3520 SP24-HotFix-3523 SP24-HotFix-3531 SP24-HotFix-3534 SP24-HotFix-3540 SP24-HotFix-3542 SP24-HotFix-3547 SP24-HotFix-3552 SP24-HotFix-3554 SP24-HotFix-3577 SP24-HotFix-3587 SP24-HotFix-3591 SP24-HotFix-3593 SP24-HotFix-3595 SP24-HotFix-3597 SP24-HotFix-3616 SP24-HotFix-3617 SP24-HotFix-3629 SP24-HotFix-3639 SP24-HotFix-3640 SP24-HotFix-3648 SP24-HotFix-3654 SP24-HotFix-3661 SP24-HotFix-3662 SP24-HotFix-3671 SP24-HotFix-3681 SP24-HotFix-3682 SP24-HotFix-3694 SP24-HotFix-3698 SP24-HotFix-3711 SP24-HotFix-3718 SP24-HotFix-3730 SP24-HotFix-3745 SP24-HotFix-3759 SP24-HotFix-3761 SP24-HotFix-3763 SP24-HotFix-3773 SP24-HotFix-3774 SP24-HotFix-3778 SP24-HotFix-3784 SP24-HotFix-3786 SP24-HotFix-3789 SP24-HotFix-3790 SP24-HotFix-3793 SP24-HotFix-3798 SP24-HotFix-3800 SP24-HotFix-3821 SP24-HotFix-3840 SP24-HotFix-3841 SP24-HotFix-3846 SP24-HotFix-3847 SP24-HotFix-3849 SP24-HotFix-3851 SP24-HotFix-3857 SP24-HotFix-3867 SP24-HotFix-3871 SP24-HotFix-3872 SP24-HotFix-3873 SP24-HotFix-3874 SP24-HotFix-3875 SP24-HotFix-3885 SP24-HotFix-3890 SP24-HotFix-3905 SP24-HotFix-3908 SP24-HotFix-3909 SP24-HotFix-3922 SP24-HotFix-3925 SP24-HotFix-3928 SP24-HotFix-3930 SP24-HotFix-3936 SP24-HotFix-3938 SP24-HotFix-3939 SP24-HotFix-3940 SP24-HotFix-3945 SP24-HotFix-3950 SP24-HotFix-3952 SP24-HotFix-3961 SP24-HotFix-3962 SP24-HotFix-3974 SP24-HotFix-3980 SP24-HotFix-3982 SP24-HotFix-3985 SP24-HotFix-3987 SP24-HotFix-3990 SP24-HotFix-3993 SP24-HotFix-4001 SP24-HotFix-4012 SP24-HotFix-4013 SP24-HotFix-4017 SP24-HotFix-4030 SP24-HotFix-4032 SP24-HotFix-4043 SP24-HotFix-4046 SP24-HotFix-4049 SP24-HotFix-4054 SP24-HotFix-4065 SP24-HotFix-4066 SP24-HotFix-4072 SP24-HotFix-4074 SP24-HotFix-4079 SP24-HotFix-4099 SP24-HotFix-4100 SP24-HotFix-4114 SP24-HotFix-4115 SP24-HotFix-4121 SP24-HotFix-4124 SP24-HotFix-4126 SP24-HotFix-4135 SP24-HotFix-4137 SP24-HotFix-4147 SP24-HotFix-4157 SP24-HotFix-4166 SP24-HotFix-4174 SP24-HotFix-4175 SP24-HotFix-4176 SP24-HotFix-4178 SP24-HotFix-4186 SP24-HotFix-4194 SP24-HotFix-4196 SP24-HotFix-4204 SP24-HotFix-4212 SP24-HotFix-4214 SP24-HotFix-4218 SP24-HotFix-4229 SP24-HotFix-4238 SP24-HotFix-4250 SP24-HotFix-4261 SP24-HotFix-4264 SP24-HotFix-4265 SP24-HotFix-4269 SP24-HotFix-4270 SP24-HotFix-4278 SP24-HotFix-4279 SP24-HotFix-4285 SP24-HotFix-4291 SP24-HotFix-4314 SP24-HotFix-4321 SP24-HotFix-4327 SP24-HotFix-4331 SP24-HotFix-4337 SP24-HotFix-4339 SP24-HotFix-4345 SP24-HotFix-4347 SP24-HotFix-4354 SP24-HotFix-4356 SP24-HotFix-4357 SP24-HotFix-4365 SP24-HotFix-4374 SP24-HotFix-4380 SP24-HotFix-4387 SP24-HotFix-4405 SP24-HotFix-4419 SP24-HotFix-4421 SP24-HotFix-4425 SP24-HotFix-4429 SP24-HotFix-4430 SP24-HotFix-4442 SP24-HotFix-4444 SP24-HotFix-4460 SP24-HotFix-4465 SP24-HotFix-4473 SP24-HotFix-4474 SP24-HotFix-4475 SP24-HotFix-4484 SP24-HotFix-4490 SP24-HotFix-4495 SP24-HotFix-4497 SP24-HotFix-4500 SP24-HotFix-4504 SP24-HotFix-4507 SP24-HotFix-4510 SP24-HotFix-4512 SP24-HotFix-4514 SP24-HotFix-4522 SP24-HotFix-4525 SP24-HotFix-4527 SP24-HotFix-4536 SP24-HotFix-4543 SP24-HotFix-4550 SP24-HotFix-4552 SP24-HotFix-4553 SP24-HotFix-4555 SP24-HotFix-4563 SP24-HotFix-4564 SP24-HotFix-4566 SP24-HotFix-4572 SP24-HotFix-4574 SP24-HotFix-4580 SP24-HotFix-4584 SP24-HotFix-4603 SP24-HotFix-4608 SP24-HotFix-4611 SP24-HotFix-4613 SP24-HotFix-4614 SP24-HotFix-4619 SP24-HotFix-4621 SP24-HotFix-4629 SP24-HotFix-4630 SP24-HotFix-4671 SP24-HotFix-4674 SP24-HotFix-4690 SP24-HotFix-4697 SP24-HotFix-4704 SP24-HotFix-4710 SP24-HotFix-4715 SP24-HotFix-4717 SP24-HotFix-4737 SP24-HotFix-4772 SP24-HotFix-4777 SP24-HotFix-4786 SP24-HotFix-4798 SP24-HotFix-4804 SP24-HotFix-4815 SP24-HotFix-4816 SP24-HotFix-4817 SP24-HotFix-4825 SP24-HotFix-4833 SP24-HotFix-4835 SP24-HotFix-4836 SP24-HotFix-4838 SP24-HotFix-4839 SP24-HotFix-4847 SP24-HotFix-4848 SP24-HotFix-4861 SP24-HotFix-4862 SP24-HotFix-4873 SP24-HotFix-4875 SP24-HotFix-4878 SP24-HotFix-4884 SP24-HotFix-4890 SP24-HotFix-4893 SP24-HotFix-4894 SP24-HotFix-4927 SP24-HotFix-4930 SP24-HotFix-4933 SP24-HotFix-4934 SP24-HotFix-4936 SP24-HotFix-4937 SP24-HotFix-4938 SP24-HotFix-4940 SP24-HotFix-4949 SP24-HotFix-4965 SP24-HotFix-4970 SP24-HotFix-4974 SP24-HotFix-4975 SP24-HotFix-4977 SP24-HotFix-4980 SP24-HotFix-4993 SP24-HotFix-4994 SP24-HotFix-5009 SP24-HotFix-5012 SP24-HotFix-5019 SP24-HotFix-5022 SP24-HotFix-5034 SP24-HotFix-5048 SP24-HotFix-5055 SP24-HotFix-5057 SP24-HotFix-5069 SP24-HotFix-5075 SP24-HotFix-5077 SP24-HotFix-5084 SP24-HotFix-5089 SP24-HotFix-5090 SP24-HotFix-5094 SP24-HotFix-5095 SP24-HotFix-5098 SP24-HotFix-5099 SP24-HotFix-5102 SP24-HotFix-5105 SP24-HotFix-5109 SP24-HotFix-5113 SP24-HotFix-5128 SP24-HotFix-5134 SP24-HotFix-5154 SP24-HotFix-5158 SP24-HotFix-5163 SP24-HotFix-5173 SP24-HotFix-5176 SP24-HotFix-5178 SP24-HotFix-5180 SP24-HotFix-5183 SP24-HotFix-5192 SP24-HotFix-5196 SP24-HotFix-5204 SP24-HotFix-5208 SP24-HotFix-5210 SP24-HotFix-5217 SP24-HotFix-5229 SP24-HotFix-5232 SP24-HotFix-5237 SP24-HotFix-5243 SP24-HotFix-5245 SP24-HotFix-5247 SP24-HotFix-5251 SP24-HotFix-5252 SP24-HotFix-5257 SP24-HotFix-5259 SP24-HotFix-5263 SP24-HotFix-5264 SP24-HotFix-5271 SP24-HotFix-5277 SP24-HotFix-5292 SP24-HotFix-5296 SP24-HotFix-5299 SP24-HotFix-5301 SP24-HotFix-5303 SP24-HotFix-5305 SP24-HotFix-5306 SP24-HotFix-5320 SP24-HotFix-5329 SP24-HotFix-5330 SP24-HotFix-5335 SP24-HotFix-5338 SP24-HotFix-5358 SP24-HotFix-5364 SP24-HotFix-5367 SP24-HotFix-5369 SP24-HotFix-5371 SP24-HotFix-5372 SP24-HotFix-5373 SP24-HotFix-5382 SP24-HotFix-5388 SP24-HotFix-5390 SP24-HotFix-5408 SP24-HotFix-5423 SP24-HotFix-5425 SP24-HotFix-5426 SP24-HotFix-5427 SP24-HotFix-5429 SP24-HotFix-5433 SP24-HotFix-5435 SP24-HotFix-5441 SP24-HotFix-5450 SP24-HotFix-5451 SP24-HotFix-5455 SP24-HotFix-5460 SP24-HotFix-5468 SP24-HotFix-5484 SP24-HotFix-5487 SP24-HotFix-5500 SP24-HotFix-5505 SP24-HotFix-5515 SP24-HotFix-5516 SP24-HotFix-5537 SP24-HotFix-5540 SP24-HotFix-5545 SP24-HotFix-5547 SP24-HotFix-5557 SP24-HotFix-5560 SP24-HotFix-5567 SP24-HotFix-5570 SP24-HotFix-5574 SP24-HotFix-5576 SP24-HotFix-5582 SP24-HotFix-5588 SP24-HotFix-5595 SP24-HotFix-5596 SP24-HotFix-5606 SP24-HotFix-5631 SP24-HotFix-5642 SP24-HotFix-5647 SP24-HotFix-5655 SP24-HotFix-5658 SP24-HotFix-5660 SP24-HotFix-5673 SP24-HotFix-5677 SP24-HotFix-5678 SP24-HotFix-5695 SP24-HotFix-5697 SP24-HotFix-5699 SP24-HotFix-5706 SP24-HotFix-5710 SP24-HotFix-5713 SP24-HotFix-5717 SP24-HotFix-5722 SP24-HotFix-5727 SP24-HotFix-5728 SP24-HotFix-5730 SP24-HotFix-5738 SP24-HotFix-5744 SP24-HotFix-5762 SP24-HotFix-5773 SP24-HotFix-5775 SP24-HotFix-5777 SP24-HotFix-5780 SP24-HotFix-5791 SP24-HotFix-5794 SP24-HotFix-5807 SP24-HotFix-5816 SP24-HotFix-5820 SP24-HotFix-5821 SP24-HotFix-5824 SP24-HotFix-5831 SP24-HotFix-5835 SP24-HotFix-5838 SP24-HotFix-5839 SP24-HotFix-5840 SP24-HotFix-5843 SP24-HotFix-5851 SP24-HotFix-5858 SP24-HotFix-5859 SP24-HotFix-5878 SP24-HotFix-5882 SP24-HotFix-5886 SP24-HotFix-5888 SP24-HotFix-5898 SP24-HotFix-5903 SP24-HotFix-5906 SP24-HotFix-5907 SP24-HotFix-5915 SP24-HotFix-5919 SP24-HotFix-5922 SP24-HotFix-5929 SP24-HotFix-5932 SP24-HotFix-5937 SP24-HotFix-5940 SP24-HotFix-5942 SP24-HotFix-5945
8252   10356  07/22 22:00:59 ###      Loading Maintenance release install xml file
8252   10356  07/22 22:01:01 ###      Not checking for running jobs because silent/automatic/dbonly mode is in effect
8252   10356  07/22 22:01:01 ###      Initiated an event for disabling the explorer plugin
8252   10356  07/22 22:01:01 ###      Successfully set [SOFTWARE\CommVault Systems\Galaxy\Instance001\Plugin\nPluginClientEnabled] registry to 0
8252   10356  07/22 22:01:01 ###      Stopping service redcloak...not installed [Startup State=-1]
8252   10356  07/22 22:01:01 ###      Stopping services now [Service Startup State could be: -1=(Not installed), 2=(Automatic), 3=(Manual), 4=(Disabled)]
8252   1424   07/22 22:01:01 ###      Stopping service GxMONGO...
8252   6344   07/22 22:01:01 ###      Stopping service GxBLR...
8252   8772   07/22 22:01:01 ###      Stopping service CvDrill...
8252   6600   07/22 22:01:01 ###      Stopping service CVPyAnalyticsService...
8252   10700  07/22 22:01:01 ###      Stopping service CvMonitoring...
8252   1424   07/22 22:01:01 ###      [GxMONGO] not installed [Startup State=-1]
8252   10576  07/22 22:01:01 ###      Stopping service CvMessageQueue...
8252   6344   07/22 22:01:01 ###      [GxBLR] not installed [Startup State=-1]
8252   10296  07/22 22:01:01 ###      Stopping service CVContentPreview...
8252   6600   07/22 22:01:01 ###      [CVPyAnalyticsService] not installed [Startup State=-1]
8252   11252  07/22 22:01:01 ###      Stopping service GxImapServer...
8252   10576  07/22 22:01:01 ###      [CvMessageQueue] not installed [Startup State=-1]
8252   7504   07/22 22:01:01 ###      Stopping service GxClMgrS...
8252   10128  07/22 22:01:01 ###      Stopping service GxVssHWProv...
8252   8780   07/22 22:01:01 ###      Stopping service CVAnalytics...
8252   11252  07/22 22:01:01 ###      [GxImapServer] not installed [Startup State=-1]
8252   10296  07/22 22:01:01 ###      [CVContentPreview] not installed [Startup State=-1]
8252   9272   07/22 22:01:01 ###      Stopping service GxExIdxServer...
8252   6412   07/22 22:01:01 ###      Stopping service CVJavaWorkflow...
8252   10652  07/22 22:01:01 ###      Stopping service CVLicSrv...
8252   5612   07/22 22:01:01 ###      Stopping service QNServer...
8252   8040   07/22 22:01:01 ###      Stopping service GXReportingServer...
8252   7852   07/22 22:01:01 ###      Stopping service GxVSSPRov...
8252   8040   07/22 22:01:01 ###      [GXReportingServer] not installed [Startup State=-1]
8252   8056   07/22 22:01:01 ###      Stopping service GxDCAdminService...
8252   7852   07/22 22:01:01 ###      [GxVSSPRov] not installed [Startup State=-1]
8252   7504   07/22 22:01:01 ###      [GxClMgrS] already stopped [Startup State=4]
8252   9336   07/22 22:01:01 ###      Stopping service GXDC Service(Instance001)...
8252   8056   07/22 22:01:01 ###      [GxDCAdminService] not installed [Startup State=-1]
8252   8956   07/22 22:01:01 ###      Stopping service CVRepSvc...
8252   9320   07/22 22:01:01 ###      Stopping service GxJobMgr...
8252   9336   07/22 22:01:01 ###      [GXDC Service(Instance001)] not installed [Startup State=-1]
8252   8956   07/22 22:01:01 ###      [CVRepSvc] not installed [Startup State=-1]
8252   9320   07/22 22:01:01 ###      [GxJobMgr] not installed [Startup State=-1]
8252   1080   07/22 22:01:01 ###      Stopping service GXHSM NTAP Recaller...
8252   10084  07/22 22:01:01 ###      Stopping service GxHSM Recaller...
8252   10620  07/22 22:01:01 ###      Stopping service GxMMM...
8252   1080   07/22 22:01:01 ###      [GXHSM NTAP Recaller] not installed [Startup State=-1]
8252   10084  07/22 22:01:01 ###      [GxHSM Recaller] not installed [Startup State=-1]
8252   8864   07/22 22:01:01 ###      Stopping service GxApM...
8252   10620  07/22 22:01:01 ###      [GxMMM] not installed [Startup State=-1]
8252   5876   07/22 22:01:01 ###      Stopping service GxMLM...
8252   8864   07/22 22:01:01 ###      [GxApM] not installed [Startup State=-1]
8252   6964   07/22 22:01:01 ###      Stopping service GxEvMgrS...
8252   5876   07/22 22:01:01 ###      [GxMLM] not installed [Startup State=-1]
8252   3512   07/22 22:01:01 ###      Stopping service GxQSDK...
8252   6964   07/22 22:01:01 ###      [GxEvMgrS] not installed [Startup State=-1]
8252   3512   07/22 22:01:01 ###      [GxQSDK] not installed [Startup State=-1]
8252   8772   07/22 22:01:04 ###      [CvDrill] not installed [Startup State=-1]
8252   10128  07/22 22:01:04 ###      [GxVssHWProv] not installed [Startup State=-1]
8252   9272   07/22 22:01:04 ###      [GxExIdxServer] not installed [Startup State=-1]
8252   5612   07/22 22:01:04 ###      [QNServer] not installed [Startup State=-1]
8252   10700  07/22 22:01:07 ###      [CvMonitoring] not installed [Startup State=-1]
8252   8780   07/22 22:01:07 ###      [CVAnalytics] not installed [Startup State=-1]
8252   6412   07/22 22:01:10 ###      [CVJavaWorkflow] not installed [Startup State=-1]
8252   10652  07/22 22:01:13 ###      [CVLicSrv] not installed [Startup State=-1]
8252   10356  07/22 22:01:13 ###      Stopping service GxCVD...
8252   10356  07/22 22:01:13 ###      [GxCVD] already stopped [Startup State=4]
8252   10356  07/22 22:01:13 ###      Stopping service GxFWD...
8252   10356  07/22 22:01:13 ###      [GxFWD] already stopped [Startup State=4]
8252   10356  07/22 22:01:13 ###      Not stopping application pool as WebServer/WebConsole/OWAProxyEnabler/Commcell console/Index Gateway/WebServerLite is not installed
8252   10356  07/22 22:01:15 ###      Checking if special processes ('\base\sidb2.exe', '\base\sidb2_80.exe', '\base\sidb.exe', '\base\sidb_80.exe', '\ciserver\bin\tomcat6.exe', '\CVAnalytics\DataCube\app\Jetty\bin\DataCube.exe') are running...
8252   10356  07/22 22:01:26 ###      Special processes were not running or already stopped...
 


Mike Struening
Vaulter
Forum|alt.badge.img+23

Is that the end of the log?  I’m not seeing any errors.  The log shows the services being stopped (along with a check for SIDB2.exe for Dedupe considerations).

The error in the first log is from 14:24, but the above log is from 22:01.

Can you retry and get us logs for both for the same time frame?


Forum|alt.badge.img+4
Mike Struening wrote:

Is that the end of the log?  I’m not seeing any errors.  The log shows the services being stopped (along with a check for SIDB2.exe for Dedupe considerations).

The error in the first log is from 14:24, but the above log is from 22:01.

Can you retry and get us logs for both for the same time frame?

I had to use an update SP as seen in the latest log


Mike Struening
Vaulter
Forum|alt.badge.img+23

@uchenna kanu , I’m not sure I understand.  To better address this, I wou0ld suggest creating a support incident, and sharing the case number here so I can follow up accordingly.


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