default firewall tries to connect through 8403

Hi,

I have quite strange situation, we’ve intalled simpana 9 on an HPUX 11, first we’ve installed the with a firewalled envirnonment and it didnt work (it seems simpana 9 doesn’t like the firewall config)

after that we’ve reintalled the agent with the firewall disabled on the client but the commserve stills tries to connect through the port 8403.

Attaching to beta2rp*beta2rp*8400*8402 using XDR failed. Error:[0xE8090010:{CCvNetwork::Attach_RemoteServiceInternal(1693)} + {CCvNetwork::Attach_RemotePort(1400)} + {CCvNetwork::GetConnection(3272)} + {CSessionConnectionSocket::GetConnection(218)/EventMessage.0x09000010.9:16.(Remote machine [beta2rp]. The socket connect failed. Error returned [-1=Connection failed on spfpt01cmv01 with these errors: 1) Connect failed: Failed to connect fd=3324 to 172.20.192.162:8403: Connection refused; 2) Timed out waiting to be patched through a tunnel]. Check Network Connectivity.)}]
20744 07/20/23 11:22:09 :CVSession attach to Remote Host beta2rp, Remote service FLRPort Failed
20744 Failure reason : Generic Failure 

ERROR: CvFwClient::connect(): Connection failed on spfpt01cmv01 with these errors: 1) Connect failed: Failed to connect fd=3472 to 172.20.192.162:8403: Connection refused; 2) Timed out waiting to be patched through a tunnel

at the console there isn’t any firewall configuration for the client.

there is a way to force the default configuration?