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HyperScale X Q&A

Get help with all things HSX

  • 110 Topics
  • 346 Replies

110 Topics

A
Byte
AjuByte
asked in HyperScale X Q&A

After restart Hyperscale x node all disks are offline

Hi When I am restarting one of Hyperscale X node as per below doc url but after restart node the all disks on that node showing offile till I select “refresh” option from action menu, please check attached screen shots, is there is wrong or it is normal behaviour    Stopping and Starting a HyperScale X Appliance Node (commvault.com)  Thanks

1
O
Vaulter
1 year ago
S
Byte
Srikanth KByte
asked in HyperScale X Q&A

Hyperscale X cluster on Vcenter with VxRail Storage nodes as target

Hello, Did any one tried out the hyperscale x nodes on vmware Vcenter with VSAN /VxRail storage nodes as targetmy HCI have lot of compute and storage so though of this query is that can we virtualize hyperscale appliance/ref arch. CheersSrikanth

4
Damian Andre
Vaulter
2 years ago
D
Byte
DaBackupsByte
asked in HyperScale X Q&A

Has anyone noticed their LACP bonds are not balanced across the interfaces for hyperscale.

We’ve noticed that while using LACP mode 4  on our dell r740xd2 hyerperscales that the interfaces have unbalanced amount of traffic if you do IFCONFIG.  I have p1p2 bonded with p5p2 for the storage network.  P1p1 and p5p1 on the data traffic network.  Notice my rx packets and tx packets are very unbalanced.p1p1 tx packets are at 410Gib and its partner p5p1 is at 11TiB for example.   Does anyone see the same on their LACP config or solved this issue?  We see the same behavior on a dell 48 port switch and the cisco 9k using Cisco ACI.  Also on hyperscale 1.5 and hyperscale x deployments. p1p1: flags=6211<UP,BROADCAST,RUNNING,SLAVE,MULTICAST>  mtu 1500        ether bc:97:e1:2c:9b:00  txqueuelen 1000  (Ethernet)        RX packets 11213468144  bytes 14318195329557 (13.0 TiB)        RX errors 0  dropped 0  overruns 0  frame 0        TX packets 1279302179  bytes 440269032106 (410.0 GiB)        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0p1p2: flags=6211<UP,BROADCAST,RUN

1
chrisknows
Byte
1 year ago
P
Commvault Certified Expert
PatrikCommvault Certified Expert
asked in HyperScale X Q&A

Hyperscale X node rebuild benchmarks

Hi community,Are there any benchmarking numbers on time taken to rebuild a replaced Hyperscale X node. Could be based on TB/hr or full rebuild per size/model. N24 with 16TB drives are most interesting for me. /P

1
Pavan Bedadala
Vaulter
3 years ago
PedroRocha
Byte
PedroRochaByte
asked in HyperScale X Q&A

HyperScale X RA - FC connection to Tape and SAN based VMware VSA backups

Hello all!I would like to get insights on what should be our best deployment scenario.Consider a 3 node HSX RA where each node has 2 FC ports (2 physical ports).Consider a FC SANConsider a FC storage system (providing VMware datastores)Consider a FC Tape Library Scenario 1Each node connected to the FC SAN via the two physical ports and zoned via one port to the FC storage and the other port to the Tape LibrarySo, each node has one path to tape library and one path to storage. This way every node (which is an MA) can write backups to tape AND also run VSA SAN transport mode backups from ESXi hosts Scenario 2One or two nodes connected to the FC SAN and zoned via the two FC ports to FC StorageThe remainder node(s) connected to the FC SAN and zoned via the two FC ports to Tape LibrarySo, each node has two ports, either to Storage or Tape. This way I get path failover to storage and tape. But each node gets specialized in writing tape backups OR backing up VMware via SAN transport mode. Doe

2
PedroRocha
Byte
1 year ago
K
Byte
KEV-IT
asked in HyperScale X Q&A

CommVault HSX restore throughput performance

Hello CV-Community,I have started a Hana DB restore from a HyperScale X Appliance and received an average throughput of ~100GB/hr. The Job was successful and in the events, there were no errors. However, I was wondering if this throughput is normal for an HSX 4-Node System. So I have started another restore test to a different physical destination server and received the same average throughput of ~100GB/hr. All systems are redundantly connected with 10G Network. Also, the Health status of the HSX is good. I looked on the internet but I could not find a documented Benchmark of the HSX.Does anyone know if this performance is "good" or normal for this appliance?For comparison: Backup performance of the same HSX is more then 10x higher and has over 1000GB/hr for the same clients tested for the restore.Regards, Kevin

2
Mike Struening
Vaulter
2 years ago
P
Commvault Certified Expert
PatrikCommvault Certified Expert
asked in HyperScale X Q&A

Enable File Indexing on Hyperscale X

Hi, I have deployed a Hyperscale X with 4 N24 nodes and in Command Center there is a toggel to enable File Indexing for VMware backups. If I read the documentation correct, toggle this switch will automatically deploy the Index Store package to one of the Media Agents associated with the Plan. At the same time there is a recommendation to setup a separate MA as Index Server and not to use the main Media Agents (in this case the HS-X nodes) I’m having difficulties to find the best practice and sizing guidelines for this setup. I would want to avoid installing a bunch of separate Media Agents and use the Hyperscale for this if supported. What is supported/recommended and best practice? Regards,/Patrik

5
S
Byte
1 year ago
C
Byte
Chr...Byte
asked in HyperScale X Q&A

Hyperscale x does not detect Sandisk automatically

i*m using Hyperscale x nodes that are also Vsaproxyswhen adding a new Fcdisk to the node it will not be discoverd automatically.Is there an option to let discover the Hyperscale node the SAN Disk. ..Chr 

6
A
Byte
4 months ago
J
Byte
jaleefByte
asked in HyperScale X Q&A

changing hyperscale x node ip address after creating the cluster

we have production 3 nodes and 3 nodes for DR , to aviod bandwidth issue we set up dr nodes in production site and created the cluster , done the first full copies , now we want to move it to the new site with different ip address  is it doable 

1
O
Vaulter
1 year ago
T
Byte
tw-sva
asked in HyperScale X Q&A

HyperScale X hostname will be changed during installation

We installed a HyperScale X reference architectur. The host name of the server was in front of the installation “server2”, after installing HSX the hostname is like to the product serial number. Why was the host name changed? Can we change back to the formerly host name?RegardsThomas

2
T
Byte
2 years ago
D
DarylG
asked in HyperScale X Q&A

Adding a new vlan for Data Protection Network on deployed Hyperscale X

Hi Commvault Experts, I have been trying to find documentation on adding a new network (vlan network) on the Data Protection Network on the Hyperscale X based on Reference Architecture.The Hyperscale is already deployed with topology of tagged vlans and LACP.These are new servers that we need to backup, however on a new vlan.Please guide on what are the steps that need to be followed.RegardsDaryl 

2
S
Vaulter
1 month ago
T
Bit
TTownTonyBit
posted in HyperScale X Q&A

Pure FlashBlade(11 blade) vs HPE Hyperscale X(3 node dl380)

Hi everyone,We are looking to refresh our primary storage, moving on from a Nimble SF100. As I start to evaluate the two I was hoping I might gain some insight here. Looking for best all around performance with emphasis on restore. Anyone have anything to say good or bad about either? Anyone evaluated a comparison of the two? Our frontend storage is a Pure Flash array. The Flashblade doesn't offer fiber channel, which is what we use for connectivity today.Our Oracle DBA is taking about issues backing up the larger DBs. I see there is a white paper for rapid backup and restore with Pure FA frontend, Pure FlashBlade backup library and intillesnap. We might have to explore that as her consultants are saying commvault can’t pull off the protection much longer as the dbs grow. They are currently just using the client side agent for backup. Thanks for your time!

1
Mike Struening
Vaulter
2 years ago
F
Byte
fizelscheByte
asked in HyperScale X Q&A

Default RDP user with Password after successful Installation of Hyperscale X 2300 Appliance

Hi, i need to access CommServe after Installing. But in that case i need PW and user for connection through RDP to Windows System. Bye Fizelsche 

4
F
Byte
2 years ago
L
Byte
LiorRNByte
asked in HyperScale X Q&A

HyperScale x Installation

Hello,I have an issue with HyperScale x Installation - I’m installing HyperScale x with 3 nodesThe customer planned to connect all data protection and storage pool to 25g portsbut they doesn’t have all the equipmentCan I connect 2 nodes with 25g port and the last node connect with 10g portsand in month just change the cables and the SW configuration (after I will put the third node in maintenance)there is no documentation that address this situation - but it supposed to be OK, right? Is there any issue with doing that?     Best regards,

1
R Anwar
Vaulter
9 months ago
N
Noushad
asked in HyperScale X Q&A

Commvault Hyperscale X reference architecture preparation phase

i have got 3 x HPE Apollo nodes, which i want to deploy Hyperscale X, as per below Commvault Hyperscale X  reference architecture document , we should validate version of hyperscaleX in the "preparing environment step". i dont understand how we can check version when we don’t have installed ISO yet on the server.my understand is, we install hyperscale X ISO on baremetal server, and this ISO also contains RHEL.https://documentation.commvault.com/2024/expert/checking_hyperscale_software_version_for_reference_architecture.html. Also , as per below link of “Setting Up the Installation Media”, if i directly mount ISO on each Server A,B,C and then when i start installation on server A, it will also start installation in Server B, C automatically or i need to manually login to Server B,C and start installation ? or both works ?Also  link says about using another windows system, why do we need it and how can we access KVM of the new hyperscale X servers ?https://documentation.commvault.com/202

6
N
2 months ago
PedroRocha
Byte
PedroRochaByte
asked in HyperScale X Q&A

HSX RA as VSA proxy for bothe Windows/Linux VM and FRE

Hello, We're going to soon deploy a HyperScale X Reference Architecture with 3 nodes. I would like to know, since I didn't find anywhere else, if HSX can be the proxy/access host for my VSA based backups. Can each node be a proxy? Can it perform the File Recovery Enabler (Linux VM file restore) role? Can it perform Windows VMs file recovery? My virtual environment is VMware vSphere 7. Kind regards,Pedro Rocha

3
PedroRocha
Byte
1 year ago
A
Bit
APG-ARLBit
posted in HyperScale X Q&A

Hyperscale-X Deployment Won't form storage pool

So these deployments have been a real hassle won’t get into previous details but the current one hsxsetup wizard will not finish forming a storage pool. Main difference with this one is we used a known service account and password to authenticate with the Commserve instead of the code method in Command Center(account has Master permissions and more on the Commserve) Logs say the account is not an issue and according to Commvault the cluster is formed(3 nodes) and the nodes are registered in the Commserve as MA’s(they have duplicate dedup engines but Commvault tells me this is normal. You can see this from the Commserve you can also see an offline storage pool in the library with no delineated volume information and an error message on the properties saying the setup has not completed. The Commvault Engineer has been loathe to recommend running a cleanup as he feels it would leave things behind they would have to walk me though manually. This case has been with Development for more than

2
Emils
Vaulter
7 months ago
A
Anandha K
asked in HyperScale X Q&A

Want to migrate Commvault backup data from current hyperscale to new hyperscale storage pool

Hello Team,One of our requirement is that the current commvault is running hyperscale environment and Commserve also running on hyperscale. Now the hardware want to refresh it, so we are planning to go new hyperscale with new commserve or will migrate existing commserve with all backup data and existing policies. Please advise how to approach this migration. Thanks in advance.   

3
C
Vaulter
6 months ago
S
Byte
Srikanth KByte
asked in HyperScale X Q&A

Netapp SDP( Scale out data Protection) for commvault VS Hyperscale X

Hello, I come across there is solution offering from commvault -Netapp as netapp SDP. for a customer who uses netapp( nas filers for vmware datastore, data archive) for business loads how will the Netapp SDP can be option that we use currently hyperscale as backup target 

6
S
Byte
2 years ago
Marco Lachance.
Marco Lachance.
asked in HyperScale X Q&A

HyperScale X reducing the numberof nodes ?

Hi, I have a customer who is undergoing a cloud transformation.They currently have a 6-node HyperScale X cluster with approximately 40 % used it with long-term retention. The goal is to migrate all long-term retention to Metallic and reduce the number of nodes from 6 to 3 in order to use the evacuated nodes and create another cluster in another site.Is this easily achievable?Thank you.

2
Pavan Bedadala
Vaulter
10 months ago
A
Byte
AjalByte
asked in HyperScale X Q&A

Hyperscale X -Storage policy Primary copy

Just few questions ,we are having hyperscale x nodes , we have standard storage policy - primary copies - are the backup data in this are WORM by default ? can it be modified ? also what about immutability , do we need to perform Enable Retention Lock Workflow. to achieve immutability ??if we have storage policy encryption , do we need to do Software Encryption on HyperScale Storage

1
Emils
Vaulter
10 months ago
T
Byte
TD89Byte
asked in HyperScale X Q&A

Sandbox for Commvault

Hi,I just have a question that does Commvault have a sandbox? I want to test restores or disaster recovery without affecting my production environment. I’m using HyperScale X and the version is at 11.28.102 currently.Thank you.

2
T
Byte
3 months ago
C
Comtech
asked in HyperScale X Q&A

How VSA works with Hyperscale X, NBD transport mode

Hello All,Environment:I have a requirement to backup vSphere workload. The Target Storage device is Hyperscale X. This is the first time using Hyperscle X. It is a three-node cluster (Reference Architecture). Commserve will be installed as external. Question:Do I need to install VSA on Hyperscale X so that it can act as a proxy access node for vSphere backup? The transport mode is NBD. ORDoes the HSX have an inbuilt VSA it will automatically act as a VSA proxy for backup transport as NBD? VSA agent installation is not required for HSX.

2
C
11 months ago
N
Noushad
asked in HyperScale X Q&A

for commvault version 11.32, is HPE Apollo 4200 Gen10 still supported or Deprecated ?

Hello Team, Is Apollo 4200 Gen10 supported for installation of Hyperscale X to an existing commcell version of 11.32. in documentation i see both as ‘supported’ and ‘deprecated’ as below.please help to confirm  

9
N
1 month ago
A
Ashish Shah
asked in HyperScale X Q&A

Hypersclae X deployment

Hello,I am deploying Hyperscale X appliance with 3.2312 image and using Bonded VLAN topology with Management network and all goes ok till network setup phase 5 - it detects all three nodes and shows all correct network setup information and durign cluster validation page it gives error on “unable to obtain reverese lookup hostname for management interface. Unable to obtain 1G management reverse lookup on node….DNS records are already created for comm server registration network and each node is reachable and also storage pool network is reachable. Is any DNS record ot create for management interface as well??error is bit confusing and misleading. Can anyone suggets please?   

2
A
4 months ago

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