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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 4,996 Topics
  • 21,525 Replies
4996 Topics
A
Byte
Arun Kumar DadiByte
asked in Self-Hosted Q&A
Intellisnap support for ubunut 20.x with HP3PAR storeserv storage array.

IntelliSnap support for ubuntu 20.x with HP3PAR storeserv storage array. If yes does it will cause any harm to data while doing testing of backup.

2
A
Byte
1 year ago
A
Byte
AlexzyByte
asked in Self-Hosted Q&A
Hello Team, please why is no body responding to my question

Is there a link to where I can learn how to write commvault  qcommand?

3
M
Vaulter
2 years ago
Erase4ndReuseMedia
Byte
Erase4ndReuseMediaByte
asked in Self-Hosted Q&A
AD-based Accounts Subject to Account Lockout Rules?

It appears that AD-based Accounts are now subject to account lockout rules - is this an 11.32 feature, or has this been around for a while? Also, is there / is there going to be a method to unlock accounts via the CommCell Console, or am I going to be forced to use the Command Center?

4
Erase4ndReuseMedia
Byte
6 months ago
C
Carl Brault
asked in Self-Hosted Q&A
CommServe / MediaAgent IndexStore split

Good day Community,I have a customer with an All-in-one server CommServe/MediaAgent. We want to split the MediaAgent in a second instance (Instance002). But the MediaAgent is also used to index Exchange Online backups. It therefore has the IndexStore component installed and has existing indexes.Is there a procedure to migrate the MediaAgent AND IndexStore component? Probably a hardware refresh procedure for the IndexStore.Thanks in advance for you help.

2
C
1 year ago
R
Byte
RolandByte
asked in Self-Hosted Q&A
CommandCenter start Synth-Full Backup

Hello, we use cv11.32.63I have the following question: When I start in commandcenter a synth-full backupjob an incremental backup runs before. Is there any way to run only the synth-full backup without incremental backup? I only see this behavior when I start the synth-full backup manuelly. If I define a schedule policy I have a choice run incremental backup before, after or synth-full backup alone.   regards Roland

4
R
Byte
26 days ago
E
Byte
EvrardByte
asked in Self-Hosted Q&A
Getting error code 68:191 when update software

I am currently troubleshooting an issue when I try to do a full backup restore to another computer. On the first Destination field, I’m able to select the destination server, but on the second destination instance, it’s not populating the same instance. I’ve confirmed the SQL version on both are on the exact same version.  I thought maybe it might be an issue with the product version of the computer being behind. Tried to update, but I’m getting this error. 

1
P
Vaulter
7 months ago
J
Bit
J.B.Bit
asked in Self-Hosted Q&A
How to modify well known filetypes associated with Content Library

Hi Everybody,I need to modify the associated well known filetypes in Content Library but couldn’t find any information on how to do this. Some associations do not work for me the way they are associated. Also need to add additional filetypes like e.g. heic or rmvb.Does anybody know how to modify this?

9
Damian Andre
Vaulter
2 years ago
K
Byte
Kamil
asked in Self-Hosted Q&A
Changing the Hostname for an existing Network Gateway configuration

Hello Commvault Community,  If the environment is already configured with Network Gateway (and it works) and I want to change the Hostname of the intermediary module itself (Proxy/Network Gateway), should I do it somehow differently than changing the Hostname for other components in the environment? Changing the Host Name of a Client Computerhttps://documentation.commvault.com/2024/expert/changing_host_name_of_client_computer.html I'm asking because I performed this procedure and on the Network Gateway module itself, the Hostname was changed, but on every Client that is indicated to communicate with the Commvault Infrastructure through this Network Gateway module, it wasn’t changed and the IP address is still displayed, even though it was changed to the FQDN address. Additionally, I performed "Push Network Configuration" operations on each group that belongs to this Network Topology configuration. The change in the laptop properties in the "CommServe Hostname" field indicates the IP ad

1
B
Vaulter
5 months ago
Henke
Byte
HenkeByte
asked in Self-Hosted Q&A
Backup job properties

Hello,In the Advanced Options of a backup job there is a posability to change the retention for the specidic job at launch in various copies.As per documentation the job will be pruned according to the specified retention time. Does that also hold true if I would specify a retention less then the storage policy copy properties?If I have a stg policy copy with 365 days and 1 cycle. If I specify 180 days for the job, will it be pruned after 180days and not 365 days?//Henke   

3
N
Vaulter
1 year ago
T
Byte
TD89Byte
asked in Self-Hosted Q&A
Changing VLAN for HypersclareX

Hello,I need to change the IP addresses for MGMT, Data Protection and Storage pool for my HyperScaleX because my network team decided to change the VLAN.I don’t where and how should I start it first. Do you guys have to do something like this before? I really need some helps on this.Thank you.

3
T
Byte
1 year ago
T
Byte
thomas.SByte
asked in Self-Hosted Q&A
Commvault and the Azure AD

As our company is growing and we want to connect customers from other countries, how can we connect customers who use Azure AD instead of Microsoft AD ? Is there any documentation for this ?

2
T
Byte
1 year ago
S
Byte
Sudharshan KumarByte
asked in Self-Hosted Q&A
User Interface to Restore WFS Level Backups

Hey Vaulter,  We have larger clients in terms of size, its very difficult to look each restore requests.Is there any solution easily user can access the backup data and restore in their location or specified folder same way DLP how Edge Window able to restore from their own for WFS Backup?  Waiting for solutions :)  Regards,SK

3
Mike Struening
Vaulter
2 years ago
chrisknows
Byte
chrisknowsByte
asked in Self-Hosted Q&A
Re-adding a deleted ida

Pretty simple one.I deleted an ida from a client, the binaries are still there so I just need to readd the Ida. How do I do thing?

5
chrisknows
Byte
1 year ago
G
Byte
G.leeByte
asked in Self-Hosted Q&A
AWS Combined Storage and V2 Index Backup Jobs

Hey all,I have just implemented some AWS Combined Tier copies for LTR data to move away from data being retained Long Term on Standard Tier.  Everything working as expected and looks to be tiering fine.  The V2 Index backups get selected to the new copies which I believe from the documentation it is meant to do when more than one copy is available.  My question is however do/should these ‘Big Data Apps’ jobs get tagged to the Standard-IA tier as under most circumstances (3 index backup copies available criteria has been met), the jobs will age off in a short period breaking the minimum retention for the class.  From the view I get in the Cloud Explorer Tool it does seem to be held on ‘Standard-IA’ but I can’t find any specific reference or confirmation in Documentation. Just wondering if anyone knows/can confirm. Thanks in advance

1
C
Vaulter
2 years ago
A
Bit
AMIRBit
asked in Self-Hosted Q&A
Splunk Backup Configuration

Is there anyone configured the Splunk backup using commvault. i need step by step configuration guidance  required or any document which will me for configuration. on CommVault document is not fully helpful for configuration.   i am at 11.28 version. 

4
A
Bit
5 months ago
M
Byte
mikevgByte
posted in Self-Hosted Q&A
Should sso.commvault.com have tfa/mfa ?

Hi everyone, Commvault is starting to offer solutions for customers to restore their operations under the metallic flag. One of them is the restore of your CommServe using a DR backup, if you enabled the cloud upload. This got me wondering as accessing data from our Commcells or other data behind sso.commvault.com does not require tfa/mfa or offers the possibility of enabling tfa/mfa. Especially in the use case when we talk about our DR sets containing encryption keys to our encrypted public cloud storage (S3, Azure, metallic storage, gcp storage, etc) I think we could be running quite a risk here. What is your take on asking for TFA/MFA on sso.commvault.com? Personally I think Commvault should enable it sooner rather than later, but curious to hear other perspectives.

0
M
Byte
1 year ago
E
Byte
Eduardo BragaByte
asked in Self-Hosted Q&A
ScalableDDBVerf.log

Which Commvault Jobs feed that log? I have some major events with the following message: Error occurred in Disk Media, Path [/cvault/hua/nfs/XXX_02/dat/Y66R1O_08.08.2022_13.02/CV_MAGNETIC/V_648334] [Check whether the path [/cvault/hua/nfs/XXX_02/dat/Y66R1O_08.08.2022_13.02/CV_MAGNETIC/V_648334] is accessible.]. For more help, please call your vendor's support hotline. I can do listing on that dir so, yes, the path is accessible.  Commvault 2022E. Disk Library with NFS Mount Paths.     

2
A
Vaulter
8 months ago
K
Byte
kagoByte
asked in Self-Hosted Q&A
OneDrive backup without OneDrive App

Hi All,Is it possible to add OneDrive to the backup content so that OneDrive folders can be backed up from each laptop without adding OneDrive App in Command Center?Adding a location doesn't work. Only such Cloud Apps are available  Thank you in advance for your help 

2
K
Byte
3 months ago
I
Byte
IlarioByte
asked in Self-Hosted Q&A
Laptop Edge Monitor Start asking credential while saving a file

Good Morning, a colleague encountered a credentials request from the commvault edge monitor while she was saving a pdf file. Is it a normal behaviour ? Thank youIlario

3
D
Byte
2 years ago
J
Jagatheesh
asked in Self-Hosted Q&A
Commvault Custom RPM package

Is there way can we edit the Customized RPM Package  ( like Commserve hostname or clienthostname)

2
M
Vaulter
5 months ago
A
Byte
AjalByte
asked in Self-Hosted Q&A
not able to open the installation files

how can we open the installation files , our security team want to scan and check these folder and files these zip files are not able to open , any idea  

7
Rajiv
Vaulter
1 year ago
T
Byte
thomas.SByte
asked in Self-Hosted Q&A
Customer cannot change user for database backup.

Hello everyone,one of our customers wanted to change the user for backing up his database via the Commvault WebUI. When he tried to do this, he received the following message:The user does not have [Use Plan] rights for the plans [MySQL-Database].The user [TSK-CV] could not be verified for the instance [BAV1]. Check that the services are online and with the correct user name and password.I checked the permissions of the Tenant Admin role and could not find any permissions that might be missing.Can you possibly help me here?RegardsThomas

3
R
Vaulter
2 months ago
T
Byte
Tore MLByte
asked in Self-Hosted Q&A
Tailing log backuå

Does Commvault support tailing log backup?We have a customer who need that for one database I can’t find any options in Commvault for that.Do you have to run a script?

1
S
Vaulter
1 year ago
K
Byte
KavyaByte
asked in Self-Hosted Q&A
New DR Setup

We are planning on setting up DR for commvault, What are best practices in terms of Space, RTO and RPO.

3
Mike Struening
Vaulter
2 years ago
X
Byte
xiwenByte
asked in Self-Hosted Q&A
how to move MA from ComCell1 to ComCell2?

I’d like to move one MA from ComCell1 to ComCell2, what is the process? After migration, may I use CommCell2 to restore file from MA which backed up three months ago?

4
Mike Struening
Vaulter
2 years ago

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