Commvault Cloud Topics

What is the best approach to Migrate Linux (SuSE 12) Media Agent to Linux (RHEL8.4) VSA and Media Agent?

Over the past year I have been elbows deep into system governance and this brought me to loving Activate .This AM I woke up to check reporting and noticed that ALL of my projects were reporting “ No data found” following by a Command Center alert “ Failed to get Schema, Make sure Analyitics Engine is reachable”Me being .. well.. Me, I knew right where to look. My index server and content analyizer were up and active, so- naturally i rebooted them. Just incase an update snuck in there.After reboot the issue still exists. Anyone else have this issue? I have opened a ticket with Maintenance advantage on the lowest priority. I would like to see if we “ The Community” can resolve this issue together. 

CV 11.25 commvault server could support Linux OS, want to download from “media kit” of cloud.commvault.com, what is different between enterprise kits, innovation kits and solution kits

Hi alli found a large files in commvault installation path, D:\Program Files\Commvault\ContentStore\Data\CommServ\cx_log1.ldf consuming 600Gb how do i trim the size? appreciate all the help. thanks 

I need to know does commserve allow a DASH Copy to be DASH to Cloud or are we only allowed to use AUX Copy to Cloud?

Hi all, I am looking for a way to automate tape changes, and I’m trying to find a report/workflow that can list all scratch/full tapes in a library, alongside with scratch media that are exported. I am already testing some workflows, but the main problem is that I cannot find the correct operation to list the tapes in a specific Media group or in a specific library. I searched on the documentation as well but couldn’t find it, does someone alredy know the correct operation that I need to perform? Hope you can understand my writing. Thank you all in advance. 

Hi team, I got a question from partner engineer and I share with you to get the confirmation.  - Can we back up the HDS HCP object storage as backup source? (S3 compat) - To do this it requires  CV-UBKRC-FT license? Thank you. 

Hi commvault Champs , Please clarify my Doubt on network gateway :  we were under assumption that if we dont want to extend our Backup VLAN to the client ,  we need to get a network gateway trough which our backup data will flow through backup VALN to end storage .   But today we configured MSSQL always on DB backup and we had network gateway setup , But backups kept on failing till we configured MSSQL instances with Backup VLAN DIP .  If this is the case do we really need a network gateway ?  what is actual purpose of it ?  why do i need to configure backup VLAN DIP on MSSQL ( Always on ) instances for the backup data to flow when i  have a network gateway server ?

Hello, Is there any way to restore deleted backup job. I am missing some backup jobs from lastyear, So i wonna know if i can get it back. From backup summery report i can see that the back up completed but i cant find any job. And the retantion are set up correctrly.   

we plan to deploy Commvault Linux media server to support MAX. 50TB. Plan to assign 100GB SSD to /opt/Commvault1, could you show me the path for DDB and Index?2, I want to use the linux media server as Linux FLR. any requirement for FLR?

Is there a way to schedule an out of place restore (to disk) of a specific o365 teams-folder? For DR-preperation we need a weekly copy of this folder inhouse...In commcell console we have the posibility to save restore jobs as xml-files, and start a restore in task scheduler. But for the o365 jobs i can't find a similar possibility in the webgui.

Happy Monday All.Wondering of any of you have experienced some of these errors while trying to run Synthetic Fulls on a FS Client;Job goes pending with the codeError Code: [19:1109]Description: Please check the log files for this job for more details. Increased the debug and get some additional info. CS StartSyntheticFull.Log13828 3c34  01/10 11:42:37 17938517 STARTRESTORE Failed to get archFile information from IndexServer for synthetic full preparation phase : [0xECCC03E9:{FSStartRestoreService::HandlePreparePhaseForSynthFull(16890)} + {I2::IdxSrvClient::FindInternalProcessRequest(417)} + {SynthFullCallBack::ProcessResponse(16642)/ErrNo.1001.(Unknown error)-Received error from Index server}]13828 3c34  01/10 11:42:37 17938517 STARTRESTORE Notifying Job Manager: completion status = [FAIL] Media Agent Browse.log

Hello, once again I have a strange problem. We have set up a PostgreSQL backup and wanted to create an initial full backup. Data was transferred and everything looked good so far. However, at 88% the job stops. Under Log for the Job I only get this information. 23258 5ada 01/11 16:34:15 3840492 IDXCONNECT *****************USING NEW INDEXING LAYER**************23258 5ada 01/11 16:34:15 3840492 IDXCONNECT Stream Id not set, Generating it23258 5ada 01/11 16:34:15 3840492 IDXCONNECT Initializing Indexing connection to client [cvmapapp01] from [fxvsdpg2], Setting log mode as offline23258 5ada 01/11 16:34:15 3840492 CVArchive::ConnectSessionToArchiveManager() - Attaching to CommServer [cvcspapp01] from Platform Type 423258 5ada 01/11 16:34:15 3840492 CVArchive::ConnectSessionToArchiveManager() - Attached to CommServe23258 5ada 01/11 16:34:15 3840492 IDXCONNECT starting afile (2,194,8136411)23258 5ada 01/11 16:34:15 3840492 CVOnDemandSvcCli

Situation is I have a setup with three hyperscale nodes and a cloud library. The wish is to use all three the nodes to the cloud library and make two DDB partition on each node. At the moment we were able to connect two of the nodes to the library and create two DDB partitions on the two nodes, but when I try to add two more partitions for the third node the add partitions option os greyed out. As from the documentation :”Configuring Additional Partitions for a Deduplication Database” you should be able to create a six partition DDB. This is also the case for the two existing Storage Pool Libraries on the Hyperscales. So my question is, am I doing something wrong, missing a limitation or is something wrong within the configuration which is causing this?

We are building up a high-available Postgresql cluster by using HA-Proxy, etcd and Patroni.In this design the postgres-instances are controlled by the patroni-service and are located in a separate directory on a dedicated lvm each. There is also the socket-file stored.While trying to connect, Commvault is looking in the default directory ‘/var/run/postgresql/’ for the socket-file and then failes, because it is located in an instance-specific directory instead like ‘/data/patroni/instance1/’Is there a way to tell Commvault this path? Like in the MySQL iDA where there is a field specific for the “Socket File”?

Hello,Is there a script that prevents a tape from being reused? Only script i found was the mark tape full, but that doesn´t assure me that the tape won’t get used once the data in it expires.I have around 12k tapes that i need to prevent reuse and doing it via GUI doens’t seem to be very workable.Any ideas? Kind regards,Amaral

Noticed the instructions are incomplete on Creating a CA-Signed Certificate for the Tomcat Server (commvault.com)Followed instructions, creating keystore file and then generating csr.After getting csr signed. A CER is received. Now i have a keystore.jks file and signed CER file .What would be the next action in converting this to correct format to then proceed to Configuring the SSL Certificate for Tomcat Server (commvault.com). Any help is appreciated thank you.

How to download the commvault binary for oracle enterprise Linux , we are planning to push agent using ancible

We already created Azure app for Azure VM agentless backup in one subscription, plan to create additional 10  subscription for business purpose, plan to backup about 100 Azure VM in each  subscription, totally will increase 1000 servers backup demand.Shall we use current Azure app to cover all 11 Azure subscription backup demand? or better to create Azure app for each subscription? 

Hello Guys,My customer has exchange database integration as shown bellow, with this, i can only restore the Exchange Full database in another server exchange.I can't restore a message of the one user, for example.For that, it would have to have the integration with Granular exchange, right?  

Hello,My demo CommCell was upgraded to FR26 recently and MA is getting AWS authentication issues ever since. Version: 11.26.3Storage: NetApp ONTAP S3 CVMA.log7040  104c  12/27 15:39:06 #####  [DEVICE_IO]  Message: AWS authentication requires a valid Date or x-amz-date header7040  2d84  12/27 15:39:06 #####  [DEVICE_IO] GetFileSize() - Error: Error = 44106CloudFileAccess.log7040  22f4  12/27 15:43:09 ### [CVMountd] OpenFile() - <bucket>/3672BF_06.01.2021_10.33/CV_MAGNETIC/V_3888/CHUNK_152953/SFILE_CONTAINER.idx, mode = READWRITE, error = Error = 441067040  28f0  12/27 15:43:09 ### [CVMountd] OpenFile() - <bucket>/3672BF_06.01.2021_10.33/CV_MAGNETIC/V_3044/CHUNK_121116/SFILE_CONTAINER.idx, mode = READWRITE, error = Error = 44106CloudActivity.log7040  25b8  12/27 15:42:59 ### [CVMountd]  Message: AWS authen

Hello allwhen trying to install Agent of sql server to new sql server machineit’s failed with message:“ sql server cannot be installed because it is installed on another instance of this client”after 90 % process.please adviceThanks!

Backup successful.  Restore produced Tape server halted with error NDMP_MOVER_HALT_MEDIA_ERROR

Hello team, CS is V11/SP20 with latest hotfix pack we’re going to patch CS sql database to update 13 and i found a ticket that references to SP18 without issue. Does this MS patch will cause any gotcha on SP20 or later, and if any customer do this ? Just want to make sure that(apply MS sql update13) nothing come up with later version of CVthanks 

I upgraded my CommServ to 11_20_85 and I read that this would remediate the log4j vulnerability. So I had the IA folks rescan the server and it came back hot and this is the path they sited. E:\ProgramFiles\Commvault\ContentStore\CVCIEngine\CvPreviewHome\webapps\CvContentPreviewGenApp\WEB-INF\lib\log4j-1.2.17.jar - they are advising to upgrade to a version of Apache Log4j