Commvault Cloud Topics

Hello Commvault Community! Do you have access to information whether CommServe in FR 11.24 will be able to be hosted on the new OS - Windows Server 2022 LTS? Is there information about it on the roadmap? I asked chat from ma.commvault.com and asked a question via "Submit Feedback", but I didn't get an answer to my question. In the documentation regarding "CommServe Server: System Requirements" there isn’t information whether Windows Server 2022 is supported, but in the article "Windows File System: System Requirements", we’re informed that it is already supported for OS Windows Server 2022. CommServe Server: System Requirementshttps://documentation.commvault.com/11.24/expert/2801_commserve_server_system_requirements_02.html Windows File Syste

I do several 10-20TB synthetic full jobs each week which are then aux copied off to tape on a global tape copy policy with a single stream (one LTO drive) with multiplexing enabled.I noticed that under the advanced settings on the synthetic full job the “Use Multiple Streams” option is NOT selected.What I think this means is that each 10-20TB synthetic full backup gets written to disk as a single stream which means it gets aux copied to tape as a single stream.If so am I right in thinking I want to enable this setting so the synthetic full jobs get written as multiple streams as this means they’ll get aux copied as multiple streams?I’m going to be moving the DDB to a new NVMe volume which seems a good time to review things.We’re on 11.20.73.Thanks in advance.

Hi, We have a customer who wants an official statement that SQL2012 Enterprise is licensed as it came along with Commvault in the past.I can find the statement for the Standard edition How does Commvault handle the SQL Standard License during the CommServe Installation? but in the past SQL2012 was also covered.Is there still a way to have this statement. We will inform the customer that SQL2012 is support for an half year so in the next 6 months it might be smart to update. Best regards,Danny

Hi All, I  ran an oracle incremental backup for a database but this backup has been converted to full backup I am asking why this happened , however this database has a previous and valid full backup .

I am trying to install Commserver agent on a Centos for backing up MySql from Tools/Add-Remove software. It is asking for selecting an UNIX group while choosing Unix as computer operating system. I don’t know how to create or manage any existing Unix group. Can anyone please help? I objective is to back up MySql on a Centos. Anyone can share the step by step process? Thank you in advanceThanks,Subhas

Hello,We have few laptop client which we wish to backup using Commvault endpoint protection. There is firewall between CV infra servers and laptop network and ports 8400 & 8403 are opened on the firewall. One way network topology has been configured with data forced to tunnel option but it is still using dynamic ports to send the traffic to CommCell components. There is no network gateway between them as it is a tiny setup.   Regards,Jaspreet

HI Team, i have gfs2 file system cluster nodes and looking for an backup type of gluster fs or gpfs - but neither of them are able to backup gfs2 type. Glusterfs - skips the gfs2 file system stating “skipping it as its a gluster subclient”, GPFS type- doesn't even identify the content, mean there is “no gpfs content found “is the log says.. wondering any possible way without normal FS agent backup to backup gfs2 fs Appreciate your help.. Thanks..!

Hi teams,I would like to know if it is possible to segment a restore job over several days ?If yes , how to do that ?Regards

We have the following scenario:Cloud library → shared between MA1(windows vm on prem) ; MA2(azure VM windows) VMware VM (backed up using VSA) backed up by MA1Browse and restore from MA1 worksservices stopped on MA1Browse and restore from MA2 fails → “Browse failed due to error while mounting virtual machine.”We see that the cvvd driver is not loaded on MA2 wheras it is on MA1. (As per https://documentation.commvault.com/11.24/expert/30807_live_browse_and_block_level_browse.html Block-level browse uses a block-level driver to mount a pseudo disk on the MediaAgent being used for browse and restore operations.; Cloud Library Support for L

Hi Team, We are in the process of evaluating our recent Aux Copy performance to our DR site as we are scoping for future capacity and bandwidth requirements. It would be very useful if there was a suitable report to show me the rate of throughput and the amount of data copied in a summary format, similar to what you see when running Job reports and aligning by Storage Policy (as opposed to client). Surprisingly, I can’t see a summary of the Aux Copy results in any reports.Although the Aux Copy entry in the report shows the data copied, and the overall throughput it is only for each Aux Copy job. You can see below in this example, where we have a few days worth of Aux Copies:-  What I really need is a report with a summary line at the top of all data copied and th

Hello community,I am testing a CLI (qoperation) restore script to restore a random file from clientA to clientB, but it is not working.  The script is getting the following error on the qoperation cmd for the restore XML file:Out of place restore. User [{clientB}_localadmin__] must have [Out-of-Place Recover] capability for the source and [In Place Recover] capability at the destination.Anyone have any idea why I’d get this message?The script is being executed on clientB, but I also get same error running it directly on clientA, the host where the source file lives. To create the restore script, I used the java console to select clientA/subclient and a specific backup date, then selected a sample file to restore and filled in the restore dialog as a re-directed restore to clientB - then saved the restore script (save-as-script).  I can certainly restore the file if I were to just let the restore run directly from the restore dialog, but for some re

Something is not correct in the documentation ! Starting a Node After a Reboot have exactly all the same steps as the Starting a Node Manually ??https://documentation.commvault.com/11.24/expert/132929_stopping_and_starting_hyperscale_x_reference_architecture_node.html Thank you

Hello Guys, appreciate if you could help me filling the xml file as im not good with xmls i’m migrating 300+ subclients from old vcsa to a new one i’ve used the below xml file however, i dont know where i can put the destination vcenter ?what other values should be filled in vm subclient cloning.<App_CloneSubClientRequest><cloneEntity><test1/><defaultBackupSet/><VMware/><Virtual Server/><vcenter-01/></cloneEntity><subClientProperties><subClientEntity><test1/></subClientEntity><content><path/></content><vmContent><children equalsOrNotEquals="1" name="test1" displayName="test1" type=""/> </vmContent></subClientProperties></App_CloneSubClientRequest>  Thank you!

Hello,I want to use Commvault to backup 10 laptops.The files used are :Vidéo : .MOV, MP4, .RAW, .BRAW, AVCHD, BOO, DOO, TBL,  Editing files:  .FCP ou .SRT Audio : .MP3, WAVE, AACCould I use the deduplication and compression on these files? If yes then what will be the ratio? Thanks.Best Regards,Ben

If i want to restore  an email of exchange online, i cannot see any emails. If i use the java console there is no problem, I can resore a single email from a user. Anyone seen this before? User rights? 

Hello!Our auditors use reports from Commvault to verify incidents in our incident system. Mainly they have been using PDF reports.As of late we discovered some discrapancies in the reports. First it seems the number of pages created for a pdf differs even though the time frame is the same. We also discovered some naming and columns was changed in the reports. I think that both can be explained by that one: the PDF creator program might render the pages diffrently, Second: the naming and column change problaby was due to service pack upgrade.I also discoverd that the number of protected object wasnt consistent in one of the reports, I had run it 3 times for verification. All other counters seems to be accurate. How can this be? The reports should be the same if all selection criteria are the same?Anyone else experienced this? Headings of the reports below.BR Henke 

Hello guys,Currently I’m backing up VMs in a Nutanix environment, and for this Plans for each VM was created for a better control and because we are using Commvault as MSP.I verified that the backups are running as expected, but I noticed that some of the backups Plans that I configured to make specific folders and directories from Windows Server instead of backup what I selected in the Plan and associated to the VM it is making a complete and incremental backup of the VM.So, I just want to see if this is a okay behavior or is something limited of the Nutanix hypervisor? Thanks, 

Hello,Netapp cloud volume ontapI am trying to find How to backup Netapp cloud volume ontap with Commvault.Is it possible ?     

hi, a customer of ours is using the Onedrive backup functionality with 4 acces nodes.they have allocated azure storage as a shared path for all 4 nodes their jobresults.so that they can manage the data more easily. the customer however allocated COOL tier storage for this, and we are coninously getting the following error in the discovery: Exception raised while creating tables. SQLITE_IOERR[10]: disk I/O errorso we are wondering if COOL tier storage is supported for a Jobresults folder? i could not find a direct reference to this in the docs. kind Regards,Thos Gieskes.

Hi, Does anybody know if Sybase 17 is currently supported by Commvault.when looking in docs https://documentation.commvault.com/11.25/expert/3102_sybase_system_requirements_03.htmlit says: Sybase Adaptive Server Enterprise 16.0 SP03 PL07 and More Recent Versionsbut I am unsure if that means v16 and higher SPs or v16 and any “More Recent Versions” like v17.Please let me know.

Hi,  is there any best practice for backing up tanzu environment ? thank you.

Hi,I saw Commvault bring Commserve Linux feature in Feature Release 25. So i wanted to test it. I created Linux package as described here;https://documentation.commvault.com/11.25/expert/2696_downloading_software_for_unix_linux_and_macintosh_computers_using_download_manager.htmlI installed fresh RHEL 8.3. I’m trying to setup as described here;https://documentation.commvault.com/11.25/expert/132361_installing_commserve_server_in_linux_environment.html

Hi, Does anyone know where there is any good / recent documentation regarding IntelliSnap and using IntelliSnap with a NetApp and / or vSphere environment? Installation, configuration, admin, or best practice? Anything I have come across seems to be date 2015. Thank you!

We are migrating VMware VMs to a new NetApp storage array via Storage vMotion. In our current environment we use VMFS datastores. It is our intention to create vVol datastores on the new NetApp storage and migrate from VMFS to vVols. Is there anything we need to know or be aware of as it relates to our Commvault backups? Is there anything we need to change in our Commvault environment or change in our approach to performing Commvault backups? Thank you!

Hello, Everyone.I have a client trying to airgap their data. They have some data currently backing up to tape at an off-site location.I know having a backup offline on tape is a type of airgapping but they are looking to sever communication between the production media agents and DR media agents whenever replication is not ongoing.I know commvault has some scripts and workflows to create these, but i am looking at doing a one-way firewall configuration between the production media agents and dr media agents, using the DR media agents as the source and prod media agents as destination, so that connection can be established from only the remote site. Does that make sense? i would appreciate any advice i could get.