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Hi There.I am searching for technical resources on how we setup an air-gapped environment.The idea is to have an isolated HSX cluster that we air-gap from the production HSX cluster and used only for Aux Copies long retention.I checked the online documentation and the internet on how CV achieve this with no luck. I want to use a VM as a network gateway proxy with blackout window and network topology. I just didn't find how we can automatically shutdown and power up the VM to isolate the air-gapped environment.Searched for workflow but couldn’t find anything relevant.Anyone did this before and if so how was it done ?ThanksAbdel
Error Code: [10:10] Description: Shared memory and or semaphores have not been adequately set up as per the operational guidelines on the client machine.
Recently i have added new Mac OS (Big Sur) machine. Now getting:Error Code: [10:10]. Description: Shared memory and or semaphores have not been adequately set up as per the operational guidelines on the client machine.Kindly help if someone came across same kind off issue.Thanks
Error Code: [28:344] Exchange VSS writer reported an error. Please check the Windows event log and log files for more information.
Hi guys, I have a problem with restoring the Exchange database under a different name (i.e. as an overwriting of another database) - the task ends after several seconds with an error:Error Code: [28:344]Description: Exchange VSS writer reported an error. Please check the Windows event log and log files for more information.Source: msp-kle-ex61.mbms.com.pl, Process: CvExchDatabaseRestorGreetings, K.
Hi, I’m getting this errorError Code: [30:385]Description: Failed to choose agent for backup for backup type [Transaction Log], reason [Failed to update AG information of MSSQLAGInstance. ].Source: hsapsqldb9, Process: SQLBackupMaster tried to restart the services on the cluster members - didn’t help
Good evening all I've never upgraded a Service Pack in a LiveSync configuration. I know that you usually run the 'install updates' command on a secondary commserve with the 'do not update db' parameter. In a LiveSync configuration, do you install the Service Pack on each commserve and treat it as the primary during the upgrade or install via command line and 'do not update db'? Thanks,Mauro
Dear Team,Hope you are doing good and safe! I need your help, i would like to add the below additional details of Azure VMs in the Chargeback report, does anyone has code or script to build it?Azure Subscription nameAzure Resource groupAzure VM TagsBackup cost of Azure blob storage based on the backup sizeThanks
Hi,We are backing up PostgreSQL systems with block-level at customer site. We are doing individual db restore from commcell console but our customer wants to do this from command center. In Instances tab i can see PostgreSQL instances but in Databases tab it says no results found. Is it possible to see PostgreSQL databases in command center like MS SQL databases?Commvault version is: 11.20.60 Instances Databases
@Ron Potts Looking through some documentation for Commvault, i have found what seems to be conflicting information, and would just like to have it clarified if site collection backups are supported or not.This documentation, under “Note” says “You cannot back up site collections.”Configuration Decision for SharePoint Server Agent (commvault.com) While this documentation says “Site Collection Backups Set: Full Backups” with a checkbox as supported.Supported Features - Microsoft SharePoint Server Agent (commvault.com) So if site collection backups are supported, can someone point me to the documentation on how to configure this correctly ? I’ve tried several variants, but none of them have worked, or atleast not done what i expected them to.
Hello, I come across there is solution offering from commvault -Netapp as netapp SDP. for a customer who uses netapp( nas filers for vmware datastore, data archive) for business loads how will the Netapp SDP can be option that we use currently hyperscale as backup target
Copy hotfixes is skipped for [C:\Users\commvault\Downloads\Commvault_Maintenance_11_22_22_linux-x8664.tar] because the media is not available for it.
Hello Everyone,We are trying to add the Linux PPC Package for one of our customers and getting the same error. Tried everything that was mentioned above but still no luck. Any help, would be greatly appreciated. Regards,Sudip.
After the disk library was moved between media agents, the search for e-mails in the history of indexed journaling stopped working. The transfer took place on 09/06/2021 and from 09/01/2021 you cannot see emails in Compilance search.Journaling data is placed on the Data Domain and shared via CIFS to the Media Agent.Transferring the library consisted in changing the data path to the new Media Agent (earlier media agednt named cv-ma01 changed to hp-ma01.When indexing Content Indexing Journaling, an error message appears as below the chunks indicated in the message are on the library resource.We have performed Data veryfication but the message below still appearsError occurred while processing chunk  in media [V_494570], at the time of error in library [CV_DD_CP] and mount path [[hp-ma01] \\ ddcp \ cvddcp], for storage policy [SP_CP_EX_Complience] copy  MediaAgent [hp-ma01.ap.arr.gov.pl]: Backup job . Failed to scrape archived data. .Source: cv-commserve, Process: Aux
Hello, I am trying to copy maintenance release to software cache but I have this error message. Copy hotfixes is skipped for [C:\Users\commvault\Downloads\Commvault_Maintenance_11_22_22_linux-x8664.tar] because the media is not available for it. I have copied the windows package without any issue.Also do you know where I can find all commvault error codes ? Thanks !
Hello,I switched to a new licensing model ,I plan to back up the new system with a lot of mysql databases and add plenty of backup clients.Do I have to buy special licenses for mysql databases?Is there a sufficient number of clients included in my model...Now I have this:
Hi, Just to confirm. The File Activity Anomaly detection does not work in Linux clients. It works ONLY in Windows clients that have 11.23 or a more recent feature release. Right? The documentation cites two types of reports: File Activity Report for Backup Job Anomalies File Activity Report for File-Related AnomaliesOne of our File Activity Report in the Command Center have “No data available”. What can be done?
Many of our servers are using SAN volumes, so snapshotting those volumes from Hyper-V or VMware is not possible. We have installed the Windows File System agent on all those servers and are performing backups of the SAN volumes. Our SAN is connected to the hosts over fibre channel. Obviously it would be possible to connect one of our Commvault media agents to the fibre channel, present the volumes to it and then use the media agent to backup those volumes as a proxy. Is that advisable though? I can’t find any documentation on doing this...
Hi, we currently have a customer running HyperScale 1.5 Reference Architecture on SuperMicro hardware. They report that the OS disks are currently configured in RAID0. (details are already requested) They found out the hard way, and would like to change it to RAID1. Can anyone tell me what the (default) config options for the OS disks are? Hardware RAID, Software RAID, RAID1, RAID0? And also, what options would we have if we would like to reconfigure that to RAID1? Would it require a reinstall (I believe we can keep the Storage Pool data)? Or can we manually reconfigure to (software) RAID1, and is that supported? Thanks in advance!
Hi Team, We are about to upgrade our older version of Mongo, which has been causing a few problems with log-files ballooning out. Technically, we are all good with the upgrade process, but I actually don’t know what Mongo does in regards to the Commserve (thats where Mongo is installed). Does anyone know?It would be useful to understand, that in the unlikely event that the upgrade goes pear-shaped, then what functionality or impact to Commserve functionality might we encounter? That would also help in presenting the upgrade change to the customer, who will most likely ask “what is the impact if the upgrade goes wrong”, as they normally do. So if anyone knows, please shout-up! Thanks.
Hi, Yesterday I have updated to 11.24.12. But after installation, I found that it’s now showing my SLA is 28%. Missing SLA includes only the VMs and they are only 4-5 days old and backed up on weekly basis. If I am not wrong SLA period is calculated if there is no backup within 30 days. So is this a bug of this release 11.24.12? Thanks for your answer in advance. Sumit
Hello Community , We have windows 2008 R2 media servers with EMC disk library . Want to migrate to windows 2016 can we directly do SAN level migration and attached the LUNS on Windows 2016 (Not sure will that work ). Looking for better recommendations . We dont have enough space to do Move mount Path .
Hi All, we are trying to backup and very large cifs netaopp filer. We have implemented an NAS proxy for acessing the shares. When we start the job the scan phase broke every 3hours. We tested with an smaller folder / share the scan phase runs in 5 Minuts and the job starts to backup. Is there any additional setting to increase the timeout for the scan pahse ?
Hello ! A couple of days ago I updated the version V12.SP20 to V11.SP24 and installed a hotfix 12. Today I discovered that this hotfix 12 has disappeared from those available for download on the site https://ma.commvault.com/HotfixPacks?fv=11.0&sp=24. There is a problem ?
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