HyperScale X Q&A

We seem to run into multiple problems in our new HSX environment. Metadata disk d2 silently filled 100% on one of three nodes, data disks are all 90-95%, but in GUI only 550 of 720TB are shown as used. Not a single alert for this, all green in GUI. An then there is disk d22 / sdv on one node that failed a few weeks ago and was replaced together with support. In GUI it’s shown as mounted but in reality its not. sdu                            65:64   0  16.4T  0 disk /hedvig/d21sdv                            65:80   0  16.4T  0 disksdw                            65:96   0  16.4T  0 disk /hedvig/d23 I followed Replacing Disks in an HyperScale X Reference Architecture Node (commvault.com) but the disk is not mounted. Nov 9 11:22:38 sd

Hello,Does anyone know a way to automate the shutdown procedure of an Hyperscale X cluster, maybe with a script?From the documentation there are some commands to perform, and we would need something that can be started without human input, and that can be scheduled in crontab.https://documentation.commvault.com/2022e/expert/132928_stopping_and_starting_hyperscale_x_reference_architecture_cluster.html Another useful thing would be a check command after the reboot to understand if everything was stopped “as expected” and that we are in a “clean” situation. ThanksLucio  

So this is deployment 3 of 3 this week. And the first two have gone flawless. Pointed out some notes and documentation errors to the Commvault staff as well. However, this 3rd one is giving me grief. I am receiving a Failed to validate cluster please check the cvmanager.log for details.Ok, So - Note that all three nodes are green with Checks for status. So those are fineThe logs - this is where it gets weird. I have checked all three nodes /opt/commvault/logs/cvmanager.log - is blank. Theres nothing is there. I even tried to tailf the log file during the install and it just sits . So there is nothign being written to the logs.Now what? Well i burned like 4 hours trying to solve this so i just blew them away- reimaged all 3 nodes and started over. Here I am- Same things with fresh installs. I checked NTP and date/time is all gtg as well. What else should I be checking? Network is all working- I can hit all IP’s and ssh , iscsi etc is GTG.  

Hi i have an important opportunity that requires hyperscale X or commvault to support veritas OST. From veritas matrix , HSX and commvault is not under their supported vendor.Just to check is it valid from our end that it is not supported else is there any work around ?Below is a description of what OST does, seems like native capability of net backup integrate with third party storage solution." The OpenStorage Technology (OST) technology uses a plug-in architecture, similar to a software driver, that lets the third-party vendors direct the NetBackup data streams and metadata into their devices. The plug-in is developed and created by the OST partner and it resides on the media server for use by NetBackup"

We have the requirement in our company that all Mgmt interfaces/IP’s must be protected by a firewall. For HSX this includes the IP where sshd, http Admin GUI is running. But this seems not to be possible in our setup.We can not protect the DP network with firewall as there will also be backup traffic. So we decided to used 2 different VLAN’s on one of the two LACP channels.Overall we have 3 VLANs/networks configured on 2 LACP channels. 2 VLANs are configured on a trunk.Storage-Pool: not routed - no problem - on LACP 1 with 2 x 25G Data-Protection: should be used for communication with other Commvault servers and clients to back up - on LACP 2 with 2 x 25G Mgmt: used for sshd / http - on LACP 2 with 2 x 25G But according to documentation for Reference Architecture only one network can be routable. In our case both Mgmt and DP must be routable. I added some Linux policy r

Customer having monitoring tool called Zabbix and using the same for Alerts and Monitoring on all their IT devices. So they want to include commvault Infra servers (CS, MA) and Hyperscale X in Zabbix monitoring and Zabbix agent needs to be installed on local system for the same.Is Zabbix agent can be installed on HyperScale nodes? Is there any document available from Commvault end for the same?

Hi,I’m trying to setup my first HS-X node on an HPE Apollo 4200 server. The server has 2 SSDs for OS, I created a hardware RAID 1 with them. 2 SSDs for metadata and 24 Disks for data. I downloaded HS-X media ISO 2.2 from 2021-08 (seems to be the latest one)First, I’m not able to use “Multi Node” Option in first install screen, I guess that is because networking is not configured yet.I then go through the config, select all the disks depending on their purpose and start the installation. After reaching 100% it shows that installation failed and “cannot set terminal process group (-1): Inappropriate ioctl for device”. I see that esp, boot and lvm partition were created on /dev/sdc (RAID 1), I also see that lvm logical disks were created on sdc and OS was installed.If I reboot the installer ISO it tells me that an existing HS-X installation is detected. But when I try to boot from the OS RAID 1 device, it does not boot. So I guess that the grub bootmanger wa

Hi EveryoneOne of my customers is looking for a way to monitor the hardware of an Hyperscale X by SNMP. I looked for the documentation in manufacturer's web and also in the community without success. Could someone help me to find the documentation, or tell me how and what can be monitored by SNMP?Thank you in advance

HiI have been search Commvault documentation and I could not fine an answer on my question, that´s why I am asking here. I want to create an Intellisnap of an ibm db2 database running on an AIX server. After the Intellisnap has been done, I want to move an backup of the Intellisnap to an hyperscale X device. So the backup data is not in the storage array. Would it be possible to mount the Intellisnap directly on the hyperscale X device to sent the backup data from the Intellisnap to the same hyperscale X device? Thanks in advance!

Hi Everyone,One of the customer is looking for temperature monitoring data  for their available Hyperscale hardware where it can give min max average, trend etc. I  looked for available alerts from cv but couldn't find as such..  From below link it just give Operating ambient and non-operating temperature of hyperscale devices.. What if the temp spikes for some reason, how these can be converted to alert in monitoring perspective from Commvault (NOT Irmc or ilo).. Could someone please advise..The hardware is HPE device.. https://documentation.commvault.com/hitachivantara/v11/essential/127672_hyperscale_x_appliance_models_technical_specifications.html

We installed a HyperScale X reference architectur. The host name of the server was in front of the installation “server2”, after installing HSX the hostname is like to the product serial number. Why was the host name changed? Can we change back to the formerly host name?RegardsThomas

Hi everyone,We are looking to refresh our primary storage, moving on from a Nimble SF100. As I start to evaluate the two I was hoping I might gain some insight here. Looking for best all around performance with emphasis on restore. Anyone have anything to say good or bad about either? Anyone evaluated a comparison of the two? Our frontend storage is a Pure Flash array. The Flashblade doesn't offer fiber channel, which is what we use for connectivity today.Our Oracle DBA is taking about issues backing up the larger DBs. I see there is a white paper for rapid backup and restore with Pure FA frontend, Pure FlashBlade backup library and intillesnap. We might have to explore that as her consultants are saying commvault can’t pull off the protection much longer as the dbs grow. They are currently just using the client side agent for backup. Thanks for your time!

Hi All,Two years before we implemented the Commvault HyperScale 1.5 Refernce Architecture on top of HPE 4200 Hardware.  Our CS running on VM with 11.19 and MA configured in HyperScale 6 Node with RHEL 7.7  I am planing to upgrade the OS and CV version. When I browse the documentation page, I came across one more product terminaloy HyperScale X.I couldn’t figureout following factors, and looking a advice who is working in similar setup.What is techinical  difference between Hyperscale refernce architecture X and 1.5? Any use cases where I need a situation to move from 1.5 to X? Can I upgrade HyperScale 1.5 to X in the same Hardware without distrub data? Can you upgrade the OS and CV version in the same 1.5 without jumping into X ?Your assistance would be appriciated.  Thanks,Mani

Hello CV-Community,I have started a Hana DB restore from a HyperScale X Appliance and received an average throughput of ~100GB/hr. The Job was successful and in the events, there were no errors. However, I was wondering if this throughput is normal for an HSX 4-Node System. So I have started another restore test to a different physical destination server and received the same average throughput of ~100GB/hr. All systems are redundantly connected with 10G Network. Also, the Health status of the HSX is good. I looked on the internet but I could not find a documented Benchmark of the HSX.Does anyone know if this performance is "good" or normal for this appliance?For comparison: Backup performance of the same HSX is more then 10x higher and has over 1000GB/hr for the same clients tested for the restore.Regards, Kevin

Hi,Need to reboot a node, what I need to do before rebooting the server, witch command I have to execute before ?Thanks.

Hi, i need to access CommServe after Installing. But in that case i need PW and user for connection through RDP to Windows System. Bye Fizelsche 

Something is not correct in the documentation ! Starting a Node After a Reboot have exactly all the same steps as the Starting a Node Manually ??https://documentation.commvault.com/11.24/expert/132929_stopping_and_starting_hyperscale_x_reference_architecture_node.html Thank you

Hi, I just start a new config on three nodes for HyperScale X.I was in the cluster creation of the Commander Center and during the creation it fails because one of the nodes (3) was not ready !I’ve tried to delete the HyperScale X Cluster from the command center, it disappeared OK.But now when I try to create a new cluster I’m only seeing the node 3 (the one that was not ready in the first creation !)Is there any command line that I can run to cleanup the fail install on node 1 and 2 ! or it’s going to be faster to re image the two nodes ! 

Hi There.I am searching for technical resources on how we setup an air-gapped environment.The idea is to have an isolated HSX cluster that we air-gap from the production HSX cluster and used only for Aux Copies long retention.I checked the online documentation and the internet on how CV achieve this with no luck. I want to use a VM as a network gateway proxy with blackout window and network topology. I just didn't find how we can automatically shutdown and power up the VM to isolate the air-gapped environment.Searched for workflow but couldn’t find anything relevant.Anyone did this before and if so how was it done ?ThanksAbdel

Hello, I come across there is solution offering from commvault -Netapp as netapp SDP. for a customer who uses netapp( nas filers for vmware datastore, data archive) for business loads how will the Netapp SDP can be option that we use currently hyperscale as backup target 

Hello, Did any one tried out the hyperscale x nodes on vmware Vcenter with VSAN /VxRail storage nodes as targetmy HCI have lot of compute and storage so though of this query is that can we virtualize hyperscale appliance/ref arch. CheersSrikanth

Hi, I’m trying to add 3 nodes to an existing Hyperscale X cluster ?It’s a brand new installation, the cluster is up and running in with the first 3 nodes.Now I’m trying to add 3 more nodes, do I need to create a block with “cvavahi.py...” on those 3 new nodes as well and after that I will have the options in the Command Center to add them all under the one already there  or ?Thank you, it’s the first time I’m adding nodes to and existing HyperScale X cluster and I don't find any documentation on this !

Is it possible to install the BoostFS library on a HyperScale X Media Agent, and if so is it supported?I’m looking to write a additional backup copy to storage outside of the appliance and hope I can do it in a deduplicated manner rather than having to send a full copy to the data domain.  The topic of BoostFS is discussed on https://documentation.commvault.com/commvault/v11/article?p=9404.htm#o132281, but nothing specific to HyperScale X and BoostFS at https://documentation.commvault.com/commvault/v11/article?p=128105.htm.Thanks

Hi, Concerning deploying the node of Hyperscale X Reference Architecture, is it possible to confgure Network Bonding for DPN and SPN to define multiple VLAN-tagged interfaces on a single 802.3ad trunk? Also, is it possible to use NetworkManager/nmtui? Thank you very much!

Hi guys,  I'm having a customer who is actually using Standard MA with Commvault to back up to copy 1 to disk (PureFlash with NVMe Drives), copy 2 (and other PureFlash) and a copy 3 to Tape around 350 TB per week to send to tapes (LTO7) 4 tape drives (weekly Full) at a sustain throughput of 700 GB/Hour per drive (4 drive in parallel). We are looking to replace both MA with two HyperScaleX clusters.  The questions are ! How we need to configure the HyperScaleX (reference architecture) to sustain the weekly tape creation of 350 TB per week with the same throughput knowing that we are going to use NearLine SAS in the HyperscaleX Cluster !  Or ca we use SSD for the Storage Pool drive in a HyperScaleX.