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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 4,945 Topics
  • 21,369 Replies
4945 Topics
christopherlecky
Byte
christopherleckyByte
asked in Self-Hosted Q&A
What view houses sub-client Policy information?

The links for the DB schema is dead, and so is the link for views.I just want to poke around in the views so I can get ideas for a query of my own.  Thanks.Chris.

5
Mike Struening
Vaulter
2 years ago
F
Byte
flokaiserByte
asked in Self-Hosted Q&A
Commserve and MediaAgent OS Upgrade

Hi,is it a good idea to Upgrade the Operating System of an Commserve and a MediaAgent in place or is it better to install a new machine and migrate the CS or MA? What is the supported way to get a new OS? Kind RegardsFlorian

16
D
Bit
2 years ago
J
Byte
JoergByte
asked in Self-Hosted Q&A
Is a Postgresql Paroni cluster backup supported under CV, howto configure, howto Backup?

My customer setup a Postgresql Patroni cluster. I found this description Patroni : Setting up a highly available PostgreSQL Cluster - CYBERTEC (cybertec-postgresql.com)If he backup one of the passiv nodes he got “Could not put the Cluster in backup mode”PostGresBackupParent.logAnalyzeResult() - eRRoR --  PQresultStatus indicates failure for SELECT pg_start_backup('name'). Error:ERROR:  recovery is in progressI would say it is the nature of a “not master” node to be in recovery status.Backup of master node cause no issues.I found no document in BOL how to configure a patroni cluster or howto backup it.Is it supported?

2
J
Byte
2 years ago
D
Byte
DarioVByte
asked in Self-Hosted Q&A
Info Mariadb

Hi, Do I need to know if the Mysql idagent is sufficient for commvault for the Backup & Restore Mariadb part? ThksDario

2
D
Byte
2 years ago
A
Byte
Allan0105Byte
asked in Self-Hosted Q&A
Running only one SQL DB backup

Hi Team, Hope all are doing good ! we have many SQL servers which has 500 DB’s each, is it some option in commvault to run on-demand backup for  only one DB out of 500 DB’s. I knew we have SQL plug-in which can be used from the SQL studio but i am looking for some option from the commvault end,  i found below link to run from commvault end but it is not working as expected, not sure what i am missing here. https://documentation.commvault.com/commvault/v11_sp20/article?p=18360.htm

11
A
Byte
2 years ago
L
Bit
LauraBit
asked in Self-Hosted Q&A
Unknown Oracle database State

Hi all,   I have COMM Vault Version 11.2 installed in OracleLinux7. From time to time, a few Oracle databases v. 11.2.0.4  are  UNKOWN in COMM Vault dialog box. I have checked the permissions of the user connection -C##DBAAS_BACKUP, granted as SYSDBA-, as well as the user catalog and RMAN connection. Both are find, but for an strange reason, sometimes my connection is UNKOWN. However, if I change C##DBAAS_BACKUP to SYS, the connection comes back to OPEN. This is a weird behavior, since I have mentioned before, this specific user has all the permissions required. Any idea?Regards,  Laura

1
G
Vaulter
2 years ago
christopherlecky
Byte
christopherleckyByte
asked in Self-Hosted Q&A
Query to return Groups that are associated with a schedule policy

I need a list of Groups that have a schedule associated with it.  My SQL-FU is not strong enough for this one.I assume that someone here has done this at some point.  Thanks.Chris.

5
christopherlecky
Byte
2 years ago
M
Byte
MartinDByte
asked in Self-Hosted Q&A
Is it possible to move a subclient to a different backup set from the same client?

I have about 100 subclients in a backup set that I would need to move and I rather not have recreate them with their distinct settings.As per the screenshot, I have 2 backup set under VMware and I would like to move some subclients from defaultbackupset to t320 servers.Is that possible?

5
H
Byte
2 years ago
T
Byte
TheseekerByte
asked in Self-Hosted Q&A
SSL certificates question

Just had a question about SSL certificate  Web service uses IIS and Command Center uses Tomcat; we have a yearly task to renew the SSL certificates  on Tomcat however did not see any steps to update IIS certificate; what services are supported by IIS and which ones are by Tomcat web server; and how do I check the certificate assoication in IIS; I am aware of how to install new cert on Tomcat webserver.   Also, the servers which host these 2 services (different from Commserve); as web-proxies to connect the Internet based clients  on a custom port ; as I  understand changing certificate on tomcat has no bearing on the communication from multuiple clients back to Commserve via web proxy    

2
Damian Andre
Vaulter
2 years ago
A
Byte
AlexzyByte
asked in Self-Hosted Q&A
can commvault backup exadata filesystem

can commvault backup exadata filesystem?and pls provide guilde for this pls.

4
F
Byte
2 years ago
F
Bit
Fahmy.IbrahimBit
asked in Self-Hosted Q&A
Failed to begin discovery. Could not connect to any of the given proxies.

 

1
Damian Andre
Vaulter
2 years ago
A
Bit
Abhi240995Bit
asked in Self-Hosted Q&A
How can we set manual retention for a completed job

How to set manual retention for completed jobs in Commvault  

1
Damian Andre
Vaulter
2 years ago
Mohamed Ramadan
Mohamed Ramadan
asked in Self-Hosted Q&A
what i much set it in my mind when i start calculating RPo/RTO to the cst ?

if some cst give me the all info about his production, how i can calculate the Rto and Rpo ?

1
Damian Andre
Vaulter
2 years ago
S
Bit
Sharad SinghBit
asked in Self-Hosted Q&A
SQL Database is in auto closed mode

Hello, Backup of one of my SQL DB is failing with error “Database is in autoclose mode”On checking with DBA, they said that DB is in auto closed mode. But I am able to backup other DBs on same instance which is in auto closed mode.

1
S
Vaulter
2 years ago
T
Bit
tobeyalBit
asked in Self-Hosted Q&A
When doing restore error "The index cannot be accessed"

When trying to do a restore I get the error “The index cannot be accessed. Try again later. If the issue persists, contact support.” I checked the Data Recovery Job History and the errors state it’s trying to restore the index and the media (tape) isn’t available. The tapes it is looking for are bad and no longer exist.This happens for jobs going to tape or disk. I would be fine with deleting the index and starting over, but I can’t figure out how to do that either.Thanks for the help.

8
T
Bit
2 years ago
A
Bit
auro12Bit
asked in Self-Hosted Q&A
Apache Vulnerability CVE-2022-23181 - Is this affecting Commvault ?

In relation to Apache bug CVE-2022-23181 is this affecting any Commvault releases ?“This issue is only exploitable when Tomcat is configured to persist sessions using the FileStore.”

6
Aplynx
Vaulter
2 years ago
Patrick Dijkgraaf
Commvault Certified Expert
Patrick DijkgraafCommvault Certified Expert
asked in Self-Hosted Q&A
Questions about NetApp SnapDiff integration

Hi,I am in the process of configuring NetApp NAS backups using CIFS with SnapDiff, and I cannot find a clear documentation on how to configure that. What is unclear for me, is:SnapDiff is just used for the Scan phase, right? So once we are in the Backup phase, we are just doing a CIFS--based backup?In which steps should we configure this? Create the NAS client first? Or configure the Array first? And at which point (and where in Command Center) should we detect/configure the SVM's? What permissions within NetApp does the user account need which is used for the SnapDiff feature? After Configuring the Array and the CIFS subclient, will Commvault automatically use SnapDiff? Or should we enable that somewhere? How does Commvault map the share to the NetApp Array and volume that needs to be used for SnapDiff? For instance: - The NetApp Array is configurated in Commvault as: netapp01-mgmt.company.lan - Clients connect to \\netapp01-svm1-cifs.company.lan\share01 - We run the backup as: \\neta

13
Mike Struening
Vaulter
2 years ago
Daniel Finn
Bit
Daniel FinnBit
asked in Self-Hosted Q&A
Copy Software fails with "No packages or updates were found in folder"

Just patched from v11SP14 to v11SP16HPK141 and I want to get that patch (141) into my software cache so I can push it out to clients.  I go through the traditional steps for a system with no internet connectivity: Downloaded Maintenance Release from CommVault StoreAdd/Remove HardwareCopy SoftwareCopy Software From Location : Browse and select directory from extracted v11SP16_Available_21Jan_WinX64 file fails with :Error Code: [68:481]Description: No packages or updates were found in folder [].Source: {comserver name}, Process: DownloadSoftware this directory is the exact directory that I extracted and then used to patch to 141 on my server so I know the files are valid. I have noticed that there are no payload related xml files like in previous patches.  Any help appreciated. 

6
Mike Struening
Vaulter
2 years ago
N
Niels
asked in Self-Hosted Q&A
Commserve (passive) upgrading SQL version

Hello,After the testing with test failover from CommServe A to another Commserve B, I have started the production failover. The production failover is successful completed.But, the replication job don't work from CommServe B (new) to CommServe A (old).Because the SQL-version of CommServe A is lower than CommServe B.CommServe A have 12.00.5223 (SQL 2014)CommServe B have 13.00.5888 (SQL 2016)How can I fix this problem?I think that this article will help me, but it is not about the passive Commserve. https://documentation.commvault.com/commvault/v11_sp20/article?p=115437.htm Do you have any advice for me?

6
Mike Struening
Vaulter
2 years ago
P
Commvault Certified Expert
PatrikCommvault Certified Expert
asked in Self-Hosted Q&A
Unix Failover Cluster and Job Results folder on NFS

Hi, Setting up a backup for a Solaris Cluster. Got a question if we can have the Job Results folder on an NFS mounted volume on the Cluster Group? I have had the Job Results Folder on net-shared volumes before but never in a cluster group setup. Is it supported? /Patrik

1
G
Vaulter
2 years ago
Yuggyuy
Byte
YuggyuyByte
asked in Self-Hosted Q&A
Backing up and restoring folder structure only

Hi all.I am following best practice for SQL server VM backups by snapping the OS and SQL program file drives only, filtering out the drives that hold the databases.So if we lose the VM, we restore the VM from snap backup, add drives and then use the SQL agent to restore the databases.The issue we have is that to do the restore requires folders to be manually created on the newly added drives, and on some of our SQL servers with multi instances there can be a great many of these.There doesn’t seem to be an option for the SQL restore to create the folders it needs so I had the idea of using the file agent to backup the drives, but filtering out all files, so it effectively just backs up the folders.We could then use the file agent to restore the folder structure and the sql agent to put the databases in the folders.I can’t quite work out though, how to filter out all files, but keep the folders.Can anyone help?Thanks.

3
Yuggyuy
Byte
2 years ago
Ananth
Vaulter
AnanthVaulter
asked in Self-Hosted Q&A
1 Touch Backup and Recovery for AIX Clients

Dear All,I have around 40 AIX clients with 7.2 OS which is in backup rotation. I would like to enable the 1 touch recovery option from advanced settings. Although for AIX, I should deploy a dedicated 1 touch server and a 1 touch server directory in the same server to perform 1 touch backup and recovery of all AIX clients.However I am now confused with system requirements for 1 touch server and also if I am planning to use the same 1 touch server for all the 40 clients what should be system requirements and also the directory size?Can anyone help me on this?RegardsAnanth

3
S
Vaulter
2 years ago
A
Bit
Arvind Satyanarayan BingiBit
asked in Self-Hosted Q&A
dotnetfx3.5 dependency

Why there is still dependency on dotnetfx3.5 for Commvault SQL agent ? Please consider this on priority.Why there is still dependency on dotnetfx3.5 for Commvault SQL agent ? Please consider this on priority. If this feature is not enabled on windows client machined our Commvault SQL agent installation is failing. When this feature is enabled and then when we install Commvault SQL agent , its working and installation getting successful. Why there is still dependency on older version of .netfx ?

4
Chris Hollis
Vaulter
2 years ago
Robert Horowski
Commvault Certified Expert
Robert HorowskiCommvault Certified Expert
asked in Self-Hosted Q&A
Oracle Out-of-place restore from Command Center with Temp tablespace redirect

Hi, Is there a way to redirect Temp Tablespace during Oracle Out-of-place restore using Command Center?This is possible using Java console but I cannot find this in Command Center.

1
P
Vaulter
2 years ago
T
Byte
TheseekerByte
asked in Self-Hosted Q&A
True NAS shares (NDMP and CIFS)

I am trying to setup backup for TrueNAS device which hosts both CIFS and NFS share.  Looking at the NAS backups; it appears NDMP is not supported.  I have a Windows proxy that can talk to the NAS device and can be used as a point to protect CIFS share; as I understand for NFS I would need to setup a linux VM.  I noticed TrueNAS also has snapshot support; it is possible to leverage that? 

2
T
Byte
2 years ago

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