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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 4,695 Topics
  • 20,541 Replies

4695 Topics

B
Byte
Ben Van DoorsselaereByte
asked in Self-Hosted Q&A

monthly backup | first weekend vs. first Saturday + first Sunday

I am trying to find a solution in the scheduler to keep my monthly backups in one weekend.At the moment my monthly backups are configured to run the first Saturday and the first Sunday, but these two days aren’t always in the same weekend.How do I adapt the scheduler to select the monthly fulls from the same weekend?

1
G
Vaulter
2 days ago
S
Byte
Sergio VByte
asked in Self-Hosted Q&A

Azure Kubernetes Service Licensing

Hello, Quick question - Is Azure Kubernetes Service (AKS) licensed per VM just like normal on-prem Kubernetes? Could it also be licensed per TB?Thanks in advance! Sergio

1
G
Vaulter
15 days ago
X
xusarmy
asked in Self-Hosted Q&A

MasterVM shows in SQL DB, how to remove it?

I recently installed Commvault using the appliance version 11.26.  Looking at the health of Commvault it is picking up a Commcell called MasterVM.  How do I get rid of this entry?  

1
Mike Struening
Vaulter
1 year ago
S
Byte
skoomerByte
asked in Self-Hosted Q&A

reset/age commvault user password immediately

Hi all, is it possible to age/reset the password for a commvault user immediately?I only find the possibility to set the age value to ‘1’. ‘0’ is not allowed I think…So is there a way to force the user to enter a new password with the next login like a domain user with the option “User must change password at next logon”?Many thanks and regardsSkoomer

1
S
Vaulter
28 days ago
M
Melshawy
asked in Self-Hosted Q&A

Dashboard tiles

Hi all, Any idea how can I add/get the below tiles to the Dashboard? Health Report: Disk Library Growth TileHealth Report: Live Sync Status Tile https://documentation.commvault.com/2023e/essential/health_report_live_sync_status_tile.htmlhttps://documentation.commvault.com/2023e/essential/health_report_disk_library_growth_tile.html

1
R
Vaulter
16 days ago
J
Byte
Jean-PaulByte
asked in Self-Hosted Q&A

Upgrade commvault to the latest version on Azure Claude

Greetings,Media agent and commserve are installed on my AZURE Claude. Is the upgrade procedure similar to a conventional on-site upgrade? 

1
O
Vaulter
1 year ago
M
Byte
mzatorByte
asked in Self-Hosted Q&A

Specific report with data for Child commcells of a Parent centralized private metrics reporting server

Team, we have a centralized private metrics reporting server that I just configured. I need to run a report to test that it’s successfully reporting on data from the (successfully registered) child commcells. What would be a specific report to run for this ? I ask because I know some of the reports will only report on the local centralized private metrics commserve itself. 

1
M
Byte
3 months ago
Base64
Byte
Base64Byte
asked in Self-Hosted Q&A

Web Console Report for Selective Year Copies

Hey all, I have a question are there reports that show me the current year backups. Preferably the report shows where they are backed up and how they are backed up. 

2
S
Commvault Certified Expert
1 year ago
L
Byte
LBNByte
asked in Self-Hosted Q&A

[AS400] [17:168] Description: FileScan failed with error [Client reported a failure

Hi CV support, I got a backup job fail and checking the logs i found error message:12482 30c2 02/28 21:09:06 871906 CPostProcessingOptions::LoadConfiguration(116) - Defaulting to one read per physical disk, the collect files will not be divided further.12482 30c2 02/28 21:09:06 871906 CReportingThread::Init(18) - Reporting thread initialized12482 30c2 02/28 21:09:06 871906 CReportingThread::AddTask(144) - Task [JM Progress Report Task] Registered with reporting thread with timeout [300] seconds12482 30c2 02/28 21:09:06 871906 CReportingThread::AddTask(144) - Task [Performance Counters Logging Task] Registered with reporting thread with timeout [1800] seconds12482 30c2 02/28 21:09:06 871906 CScanJobFileSystem::Configure_JobReferenceTime(651) - Full backup will not query for new subclient content12482 30eb 02/28 21:09:06 871906 CReportingThread::Run(23) - +++12482 30c2 02/28 21:09:06 871906 CScanJobFileSystem::Configure_ArchiveBit(620) - ArchiveBit=[0]12482 30c2 02/28 21:09:06 871906 CSc

1
J
Vaulter
2 months ago
B
Byte
backing up active directory
asked in Self-Hosted Q&A

HPE Aux copy isseus

[Catalyst\53X0E7_10.20.2021_13.11\CV_MAGNETIC\V_298] [-1910 OSCLT_ERR_OBJECT_KEY_NOT_FOUND] getting following error. 

2
C
Vaulter
2 months ago
T
Byte
turbo1781Byte
asked in Self-Hosted Q&A

Commvault Agent Installation Error on Windows Server 2016

Unfortunately I cannot install the Commvault Agent on the server. This error message occurs during installation. C++ packages are all installed. Restart already done. All Windows updates are installed. Installation directly on the client and from Commserv do not work.

1
T
Byte
1 month ago
A
Byte
Amin91Byte
asked in Self-Hosted Q&A

Selective copy that shoud copy yearly Fulls to tape not waiting for the expected jobs

Hello,I created a selective copy that shoud copy yearly Fulls to tape. it is scheduled to be executed on January 2025 to copy the last fulls of December 2024 But something is not clear for me. Based on the configuration and what I understand,all the last full backups that will be performed on December 2024 should be copied to tape at launch via the schedule policy. (expected on January 2025) Here is the detailed configuration Storage Policy Copies : Storage Policy Copy Properties [General]  Storage Policy Copy Properties of [Selective Copy] Schedule policy   Why on this copy, I see that is on the Media Not CopiedWhen I click on Media Not copied, I see that some media needs to be copied from the Primary even if we are not at the end of the year 2024 and the schedule doesn’t happen yet (schedule is planned for January 2025 to copy last full of December 2024) Media Not copied list Detail of V_30450 Detail of V_30450I see that some jobs are waiting for copy but that jobs have been run on 2

1
R
Vaulter
2 months ago
P
Bit
PGrothBit
asked in Self-Hosted Q&A

2FA on Commvault

I am planning on implementing 2FA (probably with Microsoft Authenticator) on my Commserve (not Metallic).  Has anyone done this and are there any “gotcha’s” I need to be aware of.  I would only want 2FA for domain users not my local commvault admin account. Thanks

1
A
Vaulter
5 months ago
F
Bit
FQueiroloCeibalBit
asked in Self-Hosted Q&A

1-Touch Backup on Linux fails executing "srprefind.exe"

Description: Failed to start phase [System Scan] on [itop-prod] due to network error [Remote system [………..*………...*8400*8402]. Communications Service returned error when executing remote command [srprefind.exe] arguments [-j 247516 -a 2:919 -jt 247516:4:6:0:0:8803 ].]. Will attempt to restart. Please check if this product's services are running on the remote host.Source: backupcs, Process: JobManagerHowever, regular “not 1-touch” backups run just fine.Firewall is open on any port for diagnostics.Check readiness comes out OK for every test.Client: CentOS 7Commvault version: 11.34.20 (both server and client)Any ideas?

2
F
Bit
23 days ago
P
Bit
pawelpBit
posted in Self-Hosted Q&A

CV can't see some of the namespaces in the cluster

Hi,Some namespaces from the cluster are not visible in CommVault gui, so I can’t define an Application Group backup. ServiceAccount with cluster-admin role is created correctly, etcd is backed up, cluster is accessible from CV, except some namespaces. Any help would be appreciated.CV guikubectl get ns 

0
P
Bit
6 months ago
A
Bit
Aaron BrockmeyerBit
asked in Self-Hosted Q&A

Various Client Endpoints

Hello I’m working on an application to capture all clients in an environment and assess their backup status. So far I’m getting stuck on capturing all the clients in the environment. I see there are multiple endpoints that I have to hit to capture all the items and I’m wondering if there is a catchall endpoint for this OR if there’s not, what could be the best way to go about this process?Endpoints I’ve touched so far:/Clients/Clients/VSAclientlist/Clients/VMPseudoClient Any assistance would be appreciated

1
N
Vaulter
7 months ago
V
Bit
VVMBit
asked in Self-Hosted Q&A

Last Job Update TIme lagging and inaccurate

Hi Techies, We have 11.32.49 and its job controller do not show correct job status / progress in Java console. Sometime it will update real-time, sometime 20 to 30 minutes delay. Thought we have open a support case and awaiting RCA. In the meantime, I am sure many of you have come across similar issues.  This problem that I explained above is with all types of jobs. In fact library space also messed up badly.  

1
A
Vaulter
8 days ago
K
Bit
Knorr-BremseBit
asked in Self-Hosted Q&A

Performance of aux copy to other side really slow

We do are doing aux copy from one side to other using SD-WANThe strange behavior is that is the the copy from A to B is working fine but the other way round it is really poorThe configuration is done equalwhat can we check/do to increase also in the other way

2
A
Vaulter
3 days ago
M
Bit
Markc99Bit
asked in Self-Hosted Q&A

How do I make set retention on a specific server?

Greetings, we would like to keep a copy of a couple servers past our default local retention period. How do I go about doing that in the CommCell Console?

2
M
Bit
1 day ago
D
Bit
dbostonBit
posted in Self-Hosted Q&A

Commvault SharePoint Document Agent

Does anyone still use SharePoint Document agent?  Everything can be recovered by restoring content database.  Using document agent seems like a waste of resources

1
S
Vaulter
6 months ago
A
Byte
AjalByte
asked in Self-Hosted Q&A

Commvault creating Company

can a server be part of 2 companies , i am not using plan , i have only storage policies , i have created a company and tried to move the server to new company created , if 2 company want to manage one server can this be achieved without logging to master account 

1
J
Vaulter
2 months ago
0
Byte
0ber0nByte
asked in Self-Hosted Q&A

Where DDB+Compress Happens

Hi Team, Can we see in the log file whether Deduplication and Compression are performed on the Client or the Media Agent?We changed Deduplication and Compression to be done in Media Agent via subclient, but we want to see this in the log file as well.

1
C
Vaulter
1 month ago
A
Bit
ACTRECBit
asked in Self-Hosted Q&A

Invalid Certificate error on Metallic Cloud Storage

Getting an error in Metallic Cloud Storage.Error returned is:Invalid Certificate.  

3
Onno van den Berg
Commvault Certified Expert
23 days ago
Base64
Byte
Base64Byte
asked in Self-Hosted Q&A

OneDrive issue: Failures : [Error: Empty response from server.]

Hey all,quick questionHave you ever noticed this error?It only affects a handful of users.What exactly does the error mean?

1
S
Vaulter
12 days ago
R
Bit
RelatórioBit
posted in Self-Hosted Q&A

Data volumetric report extraction

Good afternoon. I need to get a volumetric report of the data stored on tape for Management. I have never done this kind of report. Could you help me on how to do this? Att, Fabio

0
R
Bit
1 year ago

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