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7440 Topics

C
Bit
commvaultBit
asked in Self-Hosted Q&A

Default Hardware VSS Provider Query

Commvault V11 If you have installed Commvault hardware VSS provider and Netapp Ontap Provider at the same time, which Hardware VSS provider will Commvault use by default in an Intellisnap enabled backup?Any answer to the question is appreciated.

1
S
Vaulter
3 years ago
V
Bit
VarunBit
asked in Self-Hosted Q&A

Commvault Microsoft Exchange archival/cleanup

In Commvault  Microsoft Exchange archival/cleanup, I want a confirmation if the cleanup can run for an un-archived mail.

3
Mike Struening
Vaulter
3 years ago
B
Byte
bc1410Byte
asked in Self-Hosted Q&A

MS SQL TRANS Log Retention.

Wondering how can I set a specific time for TRANS logs to expire.   I dont see where I can set a specific RETENTION for the TRANS logs backup schedule.  I notice on a FULL Schedule for SQL or for Windows File systems  when you click the “Advance” button on the bottom of the “Schedule Pattern” tab that there is a “Media” tab on the “Advance backup options” and you can set job retentions etc…   For a TRANS schedule the media Tab doesnt offer that??ThanksBC 

6
B
Byte
2 years ago
D
Bit
Damion TerrellBit
posted in Self-Hosted Q&A

Intellisnap / CommVault snapshot copy mirror to offsite NetApp storage cluster

We converted from Intellisnap to CommVault for support. We have been using the Storage Policy Snapshot Copy of type Mirror to selectively copy from Vault volumes to snap mirror volumes at an offsite NetApp storage cluster. We were told that Mirror Snapshot Copies were no longer supported in future service packs.We’ve had issues where the Mirror became stale or broken.  My boss, a NetApp guru ripped out the snapshot mirror storage policy and created snap mirrors by hand.  But he’s retiring and we are trying to get back to a more automated and monitored CommVault managed process. Does anyone have familiarity and can explain what CommVault convention is being used to provide some sort of DR capability from Vault to a Snap Mirror located on an offsite NetApp cluster in the current service packs?

4
dude
Byte
3 years ago
B
Byte
bc1410Byte
asked in Self-Hosted Q&A

Backing up the OS for my commserve server ? Greyed out

Coomvault version 11.22.13So we are still working on the evaluation license and hopefully will get the active license today.. Not sure if this has anything to do with it..But Im wondering why my commserve server which also falls under the clients has the “File System” greyed out.  I think we want to get a backup of the C: drive and system state for our commvault commserve server.. right?I looked under the properties for the client server and see that under Activity Control the ENABLE BACKUP is checked off.Im still figureing this product out but getting better…  Im adding a screen shot :  ThanksBC

7
E
Commvault Certified Expert
3 years ago
C
Byte
CVbackupByte
asked in Self-Hosted Q&A

Upgrade SP16 to SP20 in a Multi tenant environment.

We want to upgrade SP16 to SP20 in a Multi tenant environment. We have about 10 customers and cannot upgrade the clients the same day. We want to upgrade the Commserve, media agents and the Network proxies. Does anyone have experience with this setup?I am afraid after upgrading the Commserve to lose connection to the Media agent on  Customer site.  Thanks in advance 

5
C
Byte
3 years ago
Matthew M. Magbee
Byte
Matthew M. MagbeeSocial Yottabyte
asked in Virtualization and Containers

License [Virtual Server] is not available at this time

Checking my license abilities - i see where i have plenty of Virtual licenses. however when adding a vmware client I am getting this message after I authenticate. I do have an open ticket with MA , but also wanted to check here to see if anyone else has had this issue. 

5
Matthew M. Magbee
Byte
3 years ago
R
Bit
RSJ
asked in Storage and Deduplication

Is it possible to create a storage policy to backup data to tape library in weekly basis with manual barcode/media labels?

I am looking for a documents that we can setup storage policy to backup data to tape on a scheduled basis like tape#1 for week1 of the month, tape#2 for week2 of the month etc.. in round robin scenario from 1 backup job only Thank you

10
Mike Struening
Vaulter
2 years ago
T
Byte
Tom EvansByte
asked in Self-Hosted Q&A

OS Backup without Application Data

Does anybody have any suggestions on how to backup a server without application data that would allow a restore of the base server which can then have the application data restored separately?Previously used backup product had a selection item called “BMR” that could be used to backup the base server allowing Bare Metal Recovery. If it makes any difference the server is a virtual machine.

9
T
Byte
3 years ago
Ken_H
Byte
Ken_HByte
asked in Storage and Deduplication

Metallic Cloud Storage solution (MCSS) shows offline

My CommVault cloud media agent is offline.  Is there a problem with the CV cloud services?  I’m in Canada if that makes any difference.Ken

8
Mike Struening
Vaulter
3 years ago
W
westwood71
asked in Self-Hosted Q&A

ORA-01031 when running Intellisnap Backup of RAC

Dear all, we currently see the ORA-01031 “Insufficient privileges” error in the Oracle alertlog when running an intellisnap backup of a RAC database. The comands to run are alter database begin backupALTER DATABASE BACKUP CONTROLFILE TO '+DGDATA/backup.ctl.galaxy’ REUSEalter database end backup Each command results in an ORA-01031. User used to backup has SYSBACKUP privileges. Any ideas to solve this issue are welcome! Thanks,Christoph

10
W
3 years ago
B
Byte
bc1410Byte
asked in Self-Hosted Q&A

How do I view Failed Folders in the Admin console?

Running commserve 11.22.13I just recently opened the flood gates on our new commvault environment and ran a bunch of jobs last night.  All the jobs appear successful but I noticed when I looked at the adminconsole Backup job Summary under the summary section I see “FAILED FOLDERS” was 1,211.  Seems like a lot with only like 15 or so small clients (windows, linux, SQL Server).How do I determine what folders are failing and from what server/client or job.?  Im not having much luck figureing this out myself.   I understand these folders could be folders that are being used and not able to get backup but would like to know what they are.  Thanks in advance   BC 

4
B
Byte
3 years ago
L
Byte
LaurentByte
asked in Virtualization and Containers

Windows Proxy with linux MA+VSA

Hello,Hypervisor is VMWare 6.7VMs are windows server 2019Media Agent is a linux one, with VSA installed. Full VM backup/restore are easily performed.But for granular restore (live browse) from the VSA backup of a VM, a Windows VM is required. It have difficulties to find documentation (or best practices) regarding the deployment/configuration of this VM. Simple questions, like which packages to deploy on it… Surely MediaAgent, but only this one?. A lot of documentation exists when the MediaAgent is running Windows and the VM is linux, as the FREL is available to download, or even how to install a MediaAgent over a linux VM and convert it to FREL. But when the OSes are reversed, I’m lost. Has anyone information to share (at least to me ) ?

18
Mike Struening
Vaulter
3 years ago
I
Commvault Certified Expert
iConsultantCommvault Certified Expert
asked in Self-Hosted Q&A

Exchange Online: access node member of domain (?)

Hi,I want to backup Exchange Online using an on-premises Active Directory environment:Does anyone know why the access node needs to be “member of the domain”? As the Exchange Online service account “must be created in Microsoft Azure AD only” (https://documentation.commvault.com/11.23/expert/28853_assigning_full_access_to_service_accounts_for_exchange_online_through_on_premises_active_directory.html)?Why can it not be “any domain”? Why can I not access the Exchange Online data just with the service account? We have a setup that makes an access node that is “member of the domain” a bit difficult, as our CommCell serves more than one O365 environment.Thanks!

2
Jason Sherry
Vaulter
3 years ago
A
Bit
aynimerBit
asked in Share Best Practices

how do i set up alerts for killed jobs. The current options only send alerts for failed, skipped , etc. but not for killed. any advise

how do i set up alerts for killed jobs. The current options only send alerts for failed, skipped , etc. but not for killed. any advise

1
Mike Struening
Vaulter
3 years ago
B
Byte
BloopaByte
asked in Self-Hosted Q&A

Schedule Daily, Weekly, monthly with different retentions

Hello Team,I am usually on my lab I need to have these service levelthere is a lot of options on the storage policiesActually I used 1 local sp and 1 auxiliary to the other site for each kind of dataWhat is the better way to do that ?I saw that there is a basic retention rule and extended rule on storage policies ,maybe I need to play with this settings ?SP-VMwareprimary > localsecondary > site2SP-SQLprimary > localsecondary > site2SP-Systemprimary > localsecondary > site2Bronze BackupDaily Local retention 7 days/ Daily remote retention 14weekly local 1 week or 7days / Weekly remote 2 weeks or 14dSilver BackupDaily Local retention 7 days/ Daily remote retention 14weekly local 2 weeks or 14days / Weekly remote 8 weeks or 56dmonthly local no/ remote 13 monthsGold BackupDaily Local retention 14d/ Daily remote retention 14dweekly local 8 weeks or 56d / Weekly remote 8 weeks or 56dmonthly local no / remote 13 monthsThank you very much for you help !

3
B
Byte
3 years ago
S
Bit
Se7enBit
asked in Self-Hosted Q&A

Command Center Dashboard Information Update

How do i update the data displayed on the Dashboard manually.I am looking at the Health report on the webconsole. The data time at the top shows as of some hours ago and I will like to refresh this manually to get the current status

3
Mike Struening
Vaulter
3 years ago
K
Bit
kengBit
asked in Developer Tools, Integration and Automation

HTTP-Client Custom activity

I am attempting to create a workflow to disable snmp monitoring on a particular alert.I have successfully used the http-client custom activity to toggle the alert enable/disable.My issue is that I am attempting to email the http response from the activity, but I cannot figure out how to pass the response from the activity to the next downstream activity.the docs say… “7. Click the Outputs to retrieve the output from the XML operation activity...” Anybody have any insight or example that utilize the http-client activity in a multistep workflow? Thanks, Ken

4
Mike Struening
Vaulter
3 years ago
L
Bit
LLLBit
asked in Self-Hosted Q&A

Is 4.2.3 the latest supported version of MongoDB?

Hi Is 4.2.3 the latest supported version of MongoDB? Are there plans to include the recent version?

7
Sunil
Vaulter
3 years ago
Kamil W
Commvault Certified Expert
Kamil WCommvault Certified Expert
asked in Virtualization and Containers

Backup of VMWare fails

Hello Guys, I need your help. The Customer protects two VMware vCenters. During backup job of any subclient and any vCenter they are getting the following error:  I tried run backup using diferent VSA but I got exactly the same error.     

2
Mike Struening
Vaulter
3 years ago
I
Bit
IgorBit
asked in Storage and Deduplication

After data clean-up and aging the Disk Library shows the same Free Space??

Hello all,I ran into a bit of an issue… Yesterday, one of the Disk Libraries got filled up and the backups went into waiting status. After haveing a look at the utilization, indeed it turned out to be 99,7% full.The main culprit were SQL server backups: There were some backup jobs with an extended retention - so I’ve deleted those, and some more of the old backup jobs to make space. I also ran Data Aging and could clearly see data chunks being deleted in SIDBPhysicalDeletes.log and after a while I got this:  So, I assume quite a bit of data was deleted. The Primary copy (blue) went from 52.95TB down to 19.81 TB. However, when I check the Free Space on the Library I got very little: So I checked the Mountpaths Space Usage for that DL: Data Written corresponds to amount of space used by the Primary copy: 19.8 TBHowever Size on Disk, which takes into account Data Written + aged jobs which are still referenced by valid jobs is still very high. Almost unchanged. I am quite confused by this.

11
Mike Struening
Vaulter
3 years ago
L
Commvault Certified Expert
LukaszCommvault Certified Expert
asked in Self-Hosted Q&A

Block Level Backup option missing from MS cluster client

 Hello,I have a situation where the option to enable block level backup on subclient is missing. It’s not grayed out, but it’s not available there. The missing option is from MS cluster virtual client (pseudo client). The config meets requirements, nodes are on win2012 r2 and mediagent is installed on both nodes. Here are the cluster subclient:here’s some random subclient without mediagent package installed As for the doc, blb is supported at ms clusters https://documentation.commvault.com/commvault/v11/article?p=18527.htmhttps://documentation.commvault.com/commvault/v11/article?p=3505.htm

14
S
Vaulter
3 years ago
G
Byte
Gabriele PalumboByte
asked in Self-Hosted Q&A

Limit 50 streams on Storage Policy

Hi to all,I can't set a storage policy with more than 50 streams. I currently have a version 11 SP20 installed.I have tried with various types of libraries (tape, disk library). The commserve has been updated several times over the years (I think the oldest was a SP8).

5
S
Vaulter
3 years ago
M
Byte
MauroByte
asked in Self-Hosted Q&A

File Archive - PDF recall failure

I’ve configured File Archiving for a customer on a Ntapp NAS device.Everything is working correctly during a recall operation on all files that have been archived, except *.pdf files. When you try recall you get the below error:  You’ll click ‘OK’ and then try the recall a second time and it runs successfully and the file opens.Adobe Reader is the default PDF application on the user’s workstation. This is being noted on all user workstations.Any ideas on how to resolve this? Thanks.Mauro

15
Mike Struening
Vaulter
2 years ago
Fernando Souza
Byte
Fernando SouzaByte
asked in Self-Hosted Q&A

Migration 1 SQL Server for new SQL server by commvault

Hello,the cliente need to migrate MS SQL Server database for the new server by Continuous Data Replicator.Someone already made this procedure and can help me?I install SQL Server in 2 servers and add to Commcell.Current version of Commvault: 11 SP 13+**Do i need to upgrade Commvault before migrating?Current version of SQL: 2012And the cliente is asking to me what the best version will migrate? 2019 standard or enterprise? 

89
L
Vaulter
2 years ago

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