Commvault Cloud Topics

Hi Fellas,I have some questions about the Splunk’ s data backup. According to the documentation Commvault can take backup Splunk Indexes. But the Splunk has some specials files called “hot buckets, warm buckets, cold buckets, frozen buckets”. Can we take these backup with the Commvault ?We especially want to take Frozen Buckets backup. Anyone has know any information or suggestions ? https://documentation.commvault.com/11.24/essential/111273_splunk.htmlhttps://docs.splunk.com/Documentation/Splunk/8.2.2/Indexer/Backupindexeddata  

Hello Guys! Is anything known about this problem?Also reported to me a blank page problem when loading into Admin Console, the problem started to occur after upgrading the environment from SP21 to SP24.21.Please let me know if any suggestions regarding this problem have already been found. Thanks,Kamil

Hello Commvault Community,  I need help with data pruning issue after Seal DDB (every 3 months) - micro pruning is disabled, but jobs shouldn't be held for that long anyway. (screen1.png) Micro pruning is disabled due to the cost of operations in the Cloud Storage.As I remember correctly, Commvault also recommended disabling micro pruning on the cloud library. We have generated a Forecast report, where some of the described Jobs are actually kept by not being copied to Secondary Copy, but it's about 30TB, and for example (screen2.png) it says that the data is 126TB within one of the Sealed DDBs. There are several such databases and a total of about 600TB of data remains in the Cloud, which should probably be deleted. I am asking for help in solving the problem. Screenshots and Forecast report are attached. Thanks & RegardsKamil

Our data aging jobs are not completing correctly.  all indications are it’s Oracle but has anyone got any advice about what to ask.Apologies am a newbie here.

Hello there,I’m have a minor issue, I cannot delete unused Mount Path, since it’s used by DDB. There’s a few of MPs under Disk Library dedicated to this DDB. In the DDB properites I can only remove whole Disk Lib, which is not the point.  CommCell says that in order to delete this MP, I need to delete each Storage Policy Copy which is referencing to this Disk Lib. It’s not an option neither.   Logs are saying something similar: EvMMConfigMgr::onMsgConfigStorageLibrary() - Error [470, Mount path is used by a Deduplication database.] occurred while deleting the mountPath[xx] ###### MLMMountPath::deleteMountPath() - :mlmmountpath.cpp:6170: Failed to delete mountpath [xx] due to error [470, Mount path is used by a Deduplication database.].###### MLMMountPath::deleteMountPath() - :mlmmountpath.cpp:5593: Failed to delete MountPath from database for Id [xx] due to error Mount path is used by a Deduplication database.:470  Do you have ideas, workaround to delete single MP in that situation? 

I am delegating access to my DBA group so that they can manage their own clients, including pushing agents from the Commserve.  I’ve granted their role access to:  However when these users open up their Commcell GUI, the “Install Software” button (under the Tools menu item) is not there.  If they log in to the web (admin) console - they *can* push the agent that way.  But we would much prefer for them to be able to manage everything from the same location (i.e. the commcell GUI) rather than flip back and forth.  Is there some other permission that I’m missing?

Good morning.    Our SQL administrators save their DB’s via a tool to produce flatfile backups to a share.  We then backup that share using CV.  I am wondering if there isn’t a canned script or set of regular expression “filters” we can have CV use to only grab the files that have been created or modified during a certain amount of time, say 72 hours for an example.  That way when we run a full, or synthetic full, against that share our capacity license impact will be reduced. 

If you don’t mind id like to piggy back off your thread. Someone made a comment that the full synthetics would not stack and run at the same time. I’m having trouble with that where several full synthetic jobs are kicking in at the same time. Is there a way to have the system only run 1 at a time without me having to go in there and scheduling them all out?

Hello  With Indexing v1 VSA clients, we cannot run multiple backup jobs on the same VMGroup. Is there a way that we can submit multiple backup jobs at the same time and each starts as soon as the other finishes. Maybe through RESTAPI? I tried looking at the BackupTask template but there is no field where we can specify DependsOn kind of field. Once one of the backup job is submitted the subsequent submissions can have this field and get triggered as soon as first job finishes. Is there any other way we can achieve this?  Thanks

Hi, I just start a new config on three nodes for HyperScale X.I was in the cluster creation of the Commander Center and during the creation it fails because one of the nodes (3) was not ready !I’ve tried to delete the HyperScale X Cluster from the command center, it disappeared OK.But now when I try to create a new cluster I’m only seeing the node 3 (the one that was not ready in the first creation !)Is there any command line that I can run to cleanup the fail install on node 1 and 2 ! or it’s going to be faster to re image the two nodes ! 

Hi All , I am in process of creating a test case validation document for commvault backup , could some one please help me if there is a reference document or what points I can include 

Hi all I know migrating Meda Agents is usually pretty straightforward, but in this case we have some challenges.The Media Agent is also a SQL server that runs a production DB. It was created as a MA to back itself up only, due to it’s size.The customer is upgrading the Server Hardware and is following the below method, which causes us the challenges.New server will be built and given the same name and IP as the old one.So the old server will be shut down at the same time.My though it is to uninstall the MA software on the old server and reinstall it giving it a different name - to allow the DDB to be copied across to the new MA.Then if I install the MA software on the new servers, will Commvault register it as the previous MA?Second to that is moving the maglibs across.It’s all disk based. Is it possible to just detach the disks from the old server and attach them to the new one with the same ID’s and drive letters?We don’t really have enough free capacity to do a ‘move mount path’.We

HiDoes anyone know where to find white papers or best practise about how to setup a backupnet.Not just a adding a backupnet netcards IP in the client, but more indept information?Br. Tommy

Hello experts.Is there somewhere in the online documentation that show how Commvault backs up master and worker nodes in a Kubernetes cluster? Or is there any other available documentation on this?Please help.Thank you!

Hello,I have a CommServer with Life Sync configuration. Now I have the issue to hold the software cache on both nodes in sync. What is the best solution for this, as I read we cannot move out the software cache to a file-share as it must be located on the CommServer.what is the best practice to solve it?we running CommVault 11.20.55regards Juergen  

We had to back up some exchange Dags for short term retentions to an 3Par Disk library. The Mount Path is from one of our media agents where i can see what's stored on the 3Par. My boss wants me to back up the month of September that we have on disk to tape, so we can clear it out from the 3Par for another month of Storage.  Would the best way to back this up to tape would be to create a subclient on the media agent the drive is mounted to , target the Data Chuncks for the time of the month he wants backed up, and assign it a storage policy that will back it up to tape, or will that not capture the data we want from the 3Par?

Trying to figure out why my Java gui display of the job controller is showing something like:Username: John.Smith (67)then listing out what I guess are all of the jobs belonging to that user.How can I get rid of that “username: John.Smith (67)” line in my display? 

Hi All.In a scenario where you have Vmware snapshot backups of AD servers (2016/2019), would it be possible to do a Vmware restore of the server, and get it up and running again, if one AD server out of two has crashed? Are there any considerations or things that have to be done after the restore, before its working as a domain controller in a pair of two domain controllers again ? Or what would best practice be on a AD server running in vmware? Regards-Anders

Good day allThis one is a bit complicated, so will try keep it as brief as I can.The customer has a faulty storage device with the backup data on it.They’ve received a loan VAST unit which uses it’s own deduplication engine in addition to the Commvault dedupe in place. We would like to turn the Commvault deduplication off as we’re having errors on the DDB which may require us to seal it.The concerns I have are below, and I’m hoping to get some clarity on it.The faulty storage and VAST storage are in the same Data Centre (DC1).We want to turn DDB off in this DC and do a Move Mount Path(s) from the faulty storage to the VAST.At the same time, new backups are running to the VAST device on different Mount Paths.When this is all complete and the faulty storage is replaced (it won’t have it’s own DDB capabilities, so Commvault will handle that), we will move the VAST Mount Paths back to this storage.With Commvault DDB off, does non-deduplicated data get deduplicated during a ‘Move Mount Path

Hello Guys,I have a problem with the copy being made to the another site.Version CommServ: SP20 - 11.20.73I saw in another topic the same problems, and saw that update to SP21 solve this problem.Ihttps://community.commvault.com/technical-q-a-2/auxilary-copy-not-copied-some-jobs-239What do you think? Do i update to version SP21?

SAP for Oracle agent on client's log backups are running fine but not clearing archive logs  we already enabled “Archive delete” option on subclient level. 

End Users are allowed to access their own mailbox through Web Console.Is there a way to allow them access to the Shared Mailboxes they have access to?

I have this problem. this morning I install the hotfix on the client computer not knowing it will affect my ddb reconstruction ongoing now for 12hours now no update what can I do fast to fix this pls very urgentSIDB_GDP_PROD_ARCHIVE_GDP_PROD_ARCHIVE_Primary(Feb 9 2018 4:39PM) [ID:7]Full ReconstructionLast Job Update Time: 12 hours 52 minutes agoTotal Data Processed:0 BytesThe Job Manager service was restarted.Source: hq-vm-commserv, Process: JobManager

Can i exclude certain databases (tempdb, model etc.) on a plan/policy/server group level.The goal is to group servers which uses SAP Sybase database instances, and exclude databases which is not used.(tempdb, model etc.)Otherwise I have to edit each subclient, and exclude those databases, on each server. Hope you guys can help.Thank you. 

Hi CV Community, We have acquired a company that has a chunk of data in Egnyte’s cloud.  If possible, I’m to try and back this data up, before they start trying to port it into our Sharepoint and other services as deemed appropriate.   Anyone done this? (and how did you?) I’m not seeing a lot of “we did this” sort of commentary with google searches, and I get no hits for dealing with Egnyte data in CV’s manuals or KB site. Thanks, David K