Migrating Exchange Online Protection from EWS to Microsoft Graph: Post Your Questions Here
Ask questions. Find and share technical expertise, configuration tips, resilience best practices and more.
Recently active
As we have shared throughout the last year, Microsoft is retiring Exchange Web Services (EWS) for Exchange Online in two phases, with the first milestone commencing October 1, 2026. This thread captures key dates, transition paths, resources, and recommended configuration steps to take in your Commvault and Azure environments to help reduce the risk of interruption to supported Exchange Online protection. As you review your environments and take steps to migrate to Graph, we know questions will arise. Put your questions here and our technical experts will review and respond regularly. Note this transition impacts anyone backing up Exchange Online, inclusive of Commvault SaaS and on-prem software. It does not impact Exchange On-Prem users. Microsoft and Commvault feature support, dates, permissions, and transition behavior may evolve further. SummaryThis short video overview from our Readiverse Academy team summarizes key phases, dates, and critical steps to take in your environments.
View the complete webinar on-demand. Commvault PresentersSam Curcuruto - Director, Product Marketing Dinesh Reddy - Director, Product Management Suzanne Klausner - Director, Global Enablement Recap & HighlightsThis webinar introduces the Commvault Cloud SaaS and 11.44 LTS platform release and explores how organizations are adapting to a world where data is more distributed, identities are more dynamic, and cyberattacks are moving faster than ever. Resilience is increasingly tied to an organization's ability to secure data, control identities, detect risk, and recover cleanly and confidently following disruption. Platform Release 11.44 reinforces Commvault's commitment to helping organizations move beyond traditional backup toward a unified approach to cyber resilience—enabling teams to protect, detect, recover, and restore with greater confidence in the age of AI. The session includes demos of new innovations around expanded Identity Resilience and Active Directory security cap
We’re excited to introduce a new, tiered certification path in Readiverse Academy, designed to help Commvault learners build the skills you need to operate, secure, and recover with confidence. As Commvault Cloud environments continue to evolve, teams need clear, role-based learning paths that support real-world responsibilities — from platform administration and workload protection to cyber resilience and recovery readiness. The new Readiverse Academy certification structure gives learners a guided path from foundational knowledge to advanced cloud engineering expertise. This is not a reset. It is a clearer roadmap for what to learn next. What’s New The programme now includes four certification tiers: Commvault Cloud Practitioner – foundational platform and cyber resilience knowledge Commvault Cloud Specialist – expanded operational, workload, and security depth Commvault Cloud Professional – advanced recovery and workload expertise, including Cloud Rewind or Cleanroom Recovery
Readiverse Academy is launching a new Tech Talks webinar series designed to help customers learn from experts, hear practical insights, and deepen their resilience skills. These technical, practitioner-focused sessions bring together Commvault experts and experienced practitioners to share real-world guidance, lessons learned, and best practices you can apply in your own environment.The first session took place on June 18, with additional webinars planned throughout the year. 2026 Tech Talks Schedule and Upcoming Sessions Air Date Topic Time (US ET except where specified) Registration Link TBA Commserve Live Sync 09:00 am TBA 17 Sept 2026 Guide on Upgrading a CommCell 09:00 am Watch On Demand 28 July 2026 Platform Release Webinars (July 2026): Commvault Cloud SaaS and LTS 11.44 9:30 AM GMT | 11 AM SGT | 1 PM EDT Customers/all end users (on demand) 23 July 2026 Platform Release Webinars (July 2026): Commvault Cloud SaaS and LTS 11.44 9 AM SGT | 10 AM EDT
Click Here to view the full webinar recording. Commvault PresentersBiswanath Das – Senior Technical Trainer Prasad Nara – Senior Manager of Development Webinar Recap As organizations continue moving workloads and data to the cloud, backup environments are growing in scale and complexity. The Storage Accelerator Tech Talk discusses challenges with traditional backup architectures, where MediaAgents act as the data mover between clients and cloud storage. This dependency on MediaAgents can create bottlenecks, increase resource utilization, extend backup and recovery windows, and add operational overhead as environments scale. The Tech Talk focuses on how Storage Accelerator changes the data path by allowing clients to write data directly to a configured cloud storage pool rather than sending backup traffic through a MediaAgent for data transfer operations. The MediaAgent remains active for metadata-related functions such as indexing and deduplication, but the client acts as the data
Get an early view into the latest innovation in this summer’s Commvault Cloud 2026 innovation releases and Long-Term Support Release 11.44.Join us to explore the latest updates across Commvault Cloud, including advancements in cyber recovery, Cleanroom Recovery, AI-enabled resilience operations, data risk management, automation, cloud-native protection, and security integrations. Our team will discuss how these capabilities are designed to work together to help reduce complexity, support recovery processes, and provide greater visibility into resilience posture.You’ll get a first look at:AI-driven resilience operations Cleanroom and cyber recovery advancements New data security and automation capabilities Expanded protection for modern workloads Links Date Availability Customers / all end users July 28 available on-demand Partners (preview) (via the Partner portal) July 23 available on-demand in the Partner Portal
We’re excited to announce that Commvault® Cloud Backup & Recovery for Microsoft Power Platform is now generally available (GA), starting with support for Power BI. This means you can now extend the same enterprise-grade data protection you already rely on to the Power Platform workloads supporting critical business operations.With this release, customers can protect business-critical assets such as reports through automated backups of Power BI workspace content, along with granular recovery for individual reports and folders – helping reduce downtime and minimize disruption caused by accidental deletion, corruption, or malicious activity. Key FeaturesAutomated, policy-based protection: Apply policy-driven backups across Power BI workspace assets, enabling consistent, scalable coverage without manual intervention. Rapid, granular recovery: Restore individual reports, folders to a specific point in time, avoiding manual rebuilds and helping minimize downtime and disruption. Isolated,
Web Console Deprecation – What Customers Need to Know Commvault is continuing its move toward a single, modern management experience through the Command Center. As part of this transition, the legacy Web Console has been officially deprecated and is no longer included by default in newer Commvault platform releases. This article explains what the deprecation means for you, when the Web Console may still be required, and how to request access if your environment depends on it. Why is the Web Console being deprecated? The Web Console is being retired as Commvault standardizes on the Command Center as its primary management and reporting interface. The Command Center provides equivalent or enhanced capabilities, improved security alignment, and is the strategic platform for all future feature development. Deprecation timeline • Version 11.38: Web Console interface marked as deprecated • Version 11.40: Web Console removed from the default installation media • Version 11.42 and later: Web
We’re pleased to share an important update to the Commvault documentation portal for Innovation release 11.42: a redesigned left-hand navigation panel that is now aligned with the structure of the Commvault Command Center interface.What’s ChangingIn the past, the organization of our documentation differed from the navigation experience within the product. This sometimes made it harder to move between the Command Center and supporting documentation.With this update, the documentation structure now mirrors the layout and logic of the Command Center. This creates a more intuitive and consistent experience when navigating between the product and its documentation.What This Means for YouEasier navigation between the Command Center and documentation Faster access to relevant information A more streamlined and consistent user experienceThis change is designed to help you find answers more quickly and reduce friction when using documentation alongside the product.We Value Your FeedbackAs you e
Our support ecosystem brings together skilled engineers, shared global knowledge, and continuous training. It also showcases the use of innovative technological advancements. One such innovation is Arlie, our AI-enabled support assistant.Arlie reads logs, identifies patterns, and surfaces insights before small issues turn into major problems, helping our engineers deliver faster, smarter resolutions. This lets the team focus more on understanding the customer’s situation and less on searching through raw data. Arlie is enabled for all SaaS customers by default in Command Center today and is available in Command Center starting with SP40 for software customers. Read more about enabling Arlie in the documentation here. You can also access it via arlie.commvault.com or through our Support portal. Having Arlie in our customers’ hands enables you to search for solutions directly without having to wait on Commvault. This can be a lifesaver while handling critical, time-sensitive issues. Arl
In today’s cloud-native world, your resilience depends on how fast you can bring entire environments—not just data—back to life after a disruption or attack. Cloud Rewind is helping organizations recover recovering full cloud environments, and in minutes not days.Check out the replay of our recent Customer Success webinar to hear insights and best practices from Nithya S, Manager – Customer Success for Commvault.In this webinar, Nithya covers a range of topics, including:Switching from runbooks to Recovery-as-Code to shrink RTO/RPO Agentless, automated infrastructure recovery—no scripting, no standby DR sites Protecting complex apps across regions, cloud accounts & platforms (AWS/Azure/GCP)Click here to view the webinar.
Have you ever meticulously restored an Azure SQL database from a .bacpac file, checked the job status, and breathed a sigh of relief when you saw "Success," only to be met with a wave of authentication failures and reports of orphaned users? It's a confusing and frustrating scenario. The portal says the operation was successful, the database is online, but your SQL logins and contained users are completely broken.This isn't a random glitch or a failed job that was misreported. It's a common situation that stems from the fundamental design of how Azure SQL Database handles users and logins during a .bacpac import. This article will demystify this behavior, explaining why it happens, why it's not a bug, and how a different authentication method sidesteps the problem entirely.--------------------------------------------------------------------------------1. Takeaway 1: The "Successful" Restore That Secretly Breaks Your SQL LoginsThe core of the problem is this: even when an Azure SQL Dat
Commvault is proud to announce our new designation as an ISC2 Authorized CPE Submitter Partner, recognizing our commitment to advancing cybersecurity knowledge and professional development.As an authorized submitter, Commvault can now report Continuing Professional Education (CPE) credits directly to ISC2 for participants who attend qualifying Commvault learning programs and events. This means professionals with certifications such as CISSP®, CCSP®, and SSCP® can automatically earn and track CPE credits through Commvault events without the need for manual submission. Empowering the Cybersecurity CommunityThrough this partnership, Commvault joins a select group of organizations authorized to deliver educational content aligned to ISC2’s domains, including:Security and risk management Cloud and network security Incident response and forensics Identity and access managementAttendees of Commvault webinars, workshops, events, and training courses will benefit from automatic credit reporting
Level Up Your Skills: Exciting New Courses and Catalogs Now Available! Hello!We’re thrilled to announce the release of our latest course catalogs designed to empower both our valued Customers and dedicated Partners. We firmly believe in continuous learning and providing you with the resources you need to excel and achieve your goals. Whether you’re looking to deepen your understanding of our products, expand your technical expertise, or improve your business capabilities, we have something new for you! For our Customers: We’ve curated a range of courses focused on maximizing your success with our offerings. These courses cover everything from foundational knowledge to advanced techniques, ensuring you can leverage our solutions to their fullest potential. For our Partners: We’ve developed updated training programs to equip you with the knowledge and skills to effectively represent and support our solutions. Stay ahead of the curve with courses covering the latest product updates, best
New portal shortcuts - click the link below based on your profile: CUSTOMERSPARTNERSWelcome to the Commvault Readiverse Academy, your new hub for learning and certifications! This FAQ document will guide you through the platform, answering common questions about access, exams, certifications, and more. We encourage you to explore the Readiverse Community forums (this space) further for the most up-to-date information and resources related to educational content. What is the Commvault Readiverse Academy? Accessing the Readiverse Academy Portal Partner Access and Partner University Transition Exams and Certifications Learning Resources and Content Support and Community What is the Commvault Readiverse Academy? The Readiverse Academy is Commvault's comprehensive learning platform, designed to empower our customers and partners with the knowledge and skills needed to be successful and resilient with Commvault solutions. As we continue to expand, the Readiverse will offer a wide range of re
Hello Team,We have recently upgraded Commvault to Feature Release 11.44.25. Following the upgrade, we have observed few issues with the new version.One of the issues identified is related to VM Group Plan assigningIssue Description:When we create a new VM Group under vCenter and assign a Plan, the configuration is saved successfully. However, the assigned Plan is not reflected correctly in the CommCell. Instead, the Commvault Console automatically associates a different policy and storage pool with the VM Group.Even if we try to change the correct policy from Console, it will not get changed. Under normal circumstances, the policy and storage pool should be assigned based on the configured Region and Plan.Could you please investigate this behavior and confirm whether this is a known issue in Feature Release 11.44.25? Please also advise if there is any available hotfix or workaround to resolve the issue.We would appreciate your assistance in identifying the root cause and resolving this
I am looking for some advice and best practices regarding an upcoming migration project. We are planning to transition from our current HyperScale setup to a traditional architecture, and I am specifically looking for the most cost-effective way to achieve this by reusing our existing hardware.Current Environment: HyperScale 1.5 (3 nodes in the Main site) HyperScale 1.5 (3 nodes in the DR site) External CommServe running as a VM Target Environment: Migration from HS 1.5 to a traditional backup architecture HPE StoreOnce acting as the backup repository My Questions: What is the recommended migration path or procedure to move our data and operations from the HS 1.5 clusters to the new traditional setup? Is there a supported and optimal way to wipe/reimage the existing HyperScale nodes so they can be repurposed as standard MediaAgents for the StoreOnce repository? We want to avoid purchasing new hardware for the MAs if possible. Any insights, technical caveats, or documentation li
Hi Team, i tried to do some reseach but can not find any explenation what the Microsoft 365 - Exchange Online - Stats Status do or what they reflect. Sometimes the Stats status is up to two days in the past
Hey All, I`m looking to see if a member of the commvault team / or community has noticed changes with their storage policies when upgrading from 11.36 to 11.40.The "Global_..." were created after the upgrade and I cant fully understand the reason. Has anyone seen anything similar to this before? Another behavior I noticed is around non dedup copies like snapshot copies. Within 11.36 during the Snap Copy creation, you could simple point to a media agent and create the copy, but since the 11.40 you must select a storage pool. Not quite sure the thought behind this, I can create a non dedup pool and create the copy but Im really just trying to understand the logic and why do we need so many pools.Similarly, all my current snapshot copies were Auto Associated to these Global copies from the screenshot. Is there a documentation stating the creation of these "Global" policies when upgrading to FR11.40?Thank you in advance.
Hello! Could you please answer the following question. For the cloud storage Commvault has published list of S3-Compatible Object Storage Vendors: https://documentation.commvault.com/11.40/software/supported_s3_compatible_object_storage_vendors.html How do you think are there any risks to use some S3 vendors not mentioned in the list? May be technical issues? Or we will lose support? For example, Leviia (https://www.leviia.com/en/object-storage/) states that it is “Compatible with the S3 API and major tools like Veeam, Acronis, Bacula, Commvault, Atempo, Cyberduck, QNAP, Synology, and more. But it is not in the Commvault supported vendor list. Please share your opinion. Thank you in advance!
Dear Commvault Support Team,We require your assistance with the AWS EC2 Zabbix VM backup and cross-hypervisor restoration to our on-premises VMware environment.Environment Details: Source platform: aws ec2 instance Destination Platform: On-premises VMware Commvault Version: 11.40 Access Node: onpreme server Issue Description: We successfully configured the AWS hypervisor in our on-premises Commvault environment and verified that the AWS Na region VMs were discovered and browsable. We initiated a manual VM Admin Job (Snap Backup) for the VM, which completed successfully. We attempted to restore the backed-up AWS EC2 instance to our on-premises VMware environment. However, the restoration failed with the following error: Error Code: 91:364Error Message: Snap restores are not supported for conversionProcess: vsrst We reviewed the Commvault documentation for converting Amazon EC2 instances to VMware, which states that conversion is supported from streaming backups, secondary copi
This in on firefoxThis is on Chromium browser.Hello everybody,We have been noticing that there are error differences based on the browser.This happend after MR update 11.44.25do others see the same?
Where can i get the file GetStoragePoolandCopyId.xml?I need to disable compliant lock on auxcopy.
Hi my environment is below detail. - Rockey Linux 9 - Commseve SP44 Hot fix 23[Active Node] hostname OATWS-001-CV (instance 001) OATWS-001-CV_2 (instance 2) - All in one setup.[Standby Node] hostname OATWS-002-CV (instance 001) OATWS-001-CV2_2 (instance 2) - Commserve and failover package installed. Failed Log from active node when failover [OATWS-001-CV_2] Failed Log from standby node [OATWS-001-CV2_2]
Hello Team, I have completed the Commvault Certified Professional Exam but the badge has not yet appeared in Credly. Could you please help me on this. Thanks & Regards,Raveendra T.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.