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Good morning, During the standalone install you have the option to update the client to whatever is in the software cache.The answer file documentation doesn’t seem to have the information I need.https://documentation.commvault.com/2022e/expert/57498_customizing_answer_file_of_unix_linux_and_macintosh_custom_package.html Does someone know what I am missing? Thanks.Chris.
Hi Everyone!A colleague (Who already had commvault installed) needed to re-install macOS Mojave 10.14.6 and used a “Time Machine” to restore his Laptop completely. -We do not use Commvault for making a full image of ours Laptops but just for User’s folders-This colleague tried to re-install commvault and he always get the following error over terminal:MacBook-Pro:Unix ironman$ sudo ./cvpkgaddUsing update installer /Users/ironman/.gxsetup/cvpkgadd/newinstall:v1182333Error in checksums: 112590792 is different from 2761742995 Commvault still have all his backed up files and we are wondering if there is a way to just re-install commvault in his MacBook without losing\deleting any of his data.Any ideas or suggestion?Thanks in advance for your time. 🙂
Hello all,maybe you can help me!?The following situation at the customer:Linux system with HANA DB (all HANA specific filesystems connected via NFS)the customer has one IP for the host and one VIP (+DNS) for HANA (same subnet). The idea is that he can move the HANA system to a stronger host at any time without having to change anything in the HANA configuration (hence NFS).How do I manage to add the system 2 times in Commvault (1 x under its real host name for OS backups and 1 x as virtual system with the VIP and the HANA DB name (DNS entry for the VIP) for all HANA specific connections? So far Commvault takes sometimes one and sometimes the other IP as primary IP when I create the client and when I want to include the other one I fail. Under Dataprotector this was easy, because there was the possibility to enter a virtual host. So the DB integrations could run over the VIP (and it didn't matter where the DB was running) and the host backup over the host entryBest regards Frank
Hi All, We are performing the Oracle out of place restore from recent online full backup. During the restore job, it trying to restore data from the another full which was happened a month before and failied. We already raised a incident with Commvault and it is Development bucket. I would like to know that anyone come across this kind of issue in your enviorment and any known solution available. Thanks,Mani
When changing Streams, received a "Failed to set activity control. Time selected should be greater than current time."
I have an Availability Group backup in which I’m attempting to change the number of streams for data backup. Under its Subclient Properities, Storage Device, Data Storage Policy, I would like to change the Number of streams for data backup. But when I press OK, I receive a popup message showing: Failed to set activity control. Time selected should be greater than current time. Below is a screenshot. The other AG Subclient groups don’t have this problem when I make a change. What could cause this problem and how can I resolve it? Edit: I found out that I will receive this message when I make any changes of any kind on this subclient. Simply looking at its properites and pressing OK without changing any values also shows this problem.
Hello, I have some issue with restoring sql DB to another VM, the issue is that it take to long sometimes almost 1 day for 2.9TB. The sql back used 4 stream and using 5 streams for restore. Hier are some logs for the restore which still running Any idee why its taking so long?
Hi, I ve noticed one thing about index server ports. The customer reported me that one of his index servers not working. He has two instances of index server. Instance001 is using port 20010, Instance002 is using 20000. Instance001 service didn’t start. I ve noticed that process of instance002 datacube.exe is listening on that port. There is also 20000 port used for datacube.exe process for instance002 - that’s correct.So I am assuming that index server is also using some dynamic ports. When I ve stopped instance002 then I was able to start instance001, then restarted instanced002. After that both instances were running: instance001 was using port 20010 - correct, instance002 was using 20000 -correct and 20020. I didn’t find anything about that in documentation. Looks like sometimes it needs additional ports and it checks if its free. If not it check portnumber+10 etc. I am not sure about that. Is it possible to set up range of ports for index server? Regards,Lukasz
Hello Community,For sharepoint online apps, we can see a value called “Sites” at the application level (see screenshot 1 - 1746 sites reported) , with a value which is greater than the number of items that are listed and that should correspond to the sites backed up (see screenshot 2 - 1159 items reported).The last backup status for that client indicates that 1159 sites have been backed up (see screenshot 3).So what is the definition for the “Sites” value provided at the top level of the application ?Regards,Pierre
Hi,A user that was once part of the master role group to assist with configuration of the platform has been moved to a different group that has fewer permissions however it looks like any configuration done by that user on an entity they retain more rights than that of the role they currently have on the entity? (Possibly some sort of creator role meaning you have full permissions?)how is best to ensure only permissions assigned to a role that is configured on the required entities is used going forward?thanks
Hello, Please, could you help me with the following question:When adding a tape library to a set of non-clustered MediaAgents, I add the whole library to all of them and they decide which drive they are using, so there is never a conflict between mediaagents and drive utilization.When adding disk libraries (SAN FC) to a set of MediaAgents, I add one disk library per MediaAgent because Mediaagents cannot manage the possible conflicts that could happen if they tried to access the same volume at a time (non-clustered MediaAgents). How does it work for NAS and cloud (s3) libraries?For NAS, should I add one share per MediaAgent? or just one share for all MediaAgents? For S3, should I add one bucket per MediaAgent? or just one bucket for all MediaAgents? Thanks.Sergio
I have the following issue in Oracle environment , N:B,When i had the below error in windows files system box,by re-installation,the problem was solved.Now the issue is in an oracle environment/Clusters.In an attempt to solve,i restated commvault services, re-installed commvault,confirured network pairs and still the issue persisted.Our backups are not backups through firewalls.No need to disable anti-virusAny tips/solution to this issue? Thank you.Happines
Applying Contents to subclient backup for multiple clients in the same policy!!! new to commvault and wanted to find a way to apply contents to subclients for multiple client all at once using the schedule policy. I can see filters but not Contents. anyone know how to, or documentations on how to
Hi, currently i am using Commserve version 11.24.48 and i have settings for add the exchange index node. i have already have one server running with 4TB HDD for index only. Let say i add another node and have same spec as the first one. For just a confirmation, is there the load balancing will move the existing index data at first node to new node?if i did not select the load balancing, is there it will keep the own index data itself? Also is i will face any issue on current index data if i add new index server with load balancing enable.Any suggestion before i perform this add node into existing system to prevent any data lost? Appreciate advice from expertise. Thanks.
CV Community,I have 2 - Virtual Commcell (One in our datacenter and DR in Azure)2- Media agents (Physical)1- Cloud media agent (Azure)Could someone point me in the right direction to change domains? I haven’t found a clean set of instructions. I want to do it in place (not build any new servers). I’m for sure no expert in CV but hopefully there’s a doable procedure.
Hello teamI need your help about the problem that happened. I have a schedule that executes a HealtCheck report. but it ended with a mistake . I analyzed the logs and i see a lot of error but i didn t find any explaination I would like to ask you to look at the problem and answer what could be the problem? Screenshots in the attachment. Many thanks for your help @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@Machine : hostnameFile : JobManager.log@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@5600 193c 11/29 10:18:24 961568 Servant [*** Scheduled Report Request ***]5600 193c 11/29 10:18:24 961568 Servant The JobID for the Scheduled Report Request is 5600 40c 11/29 10:18:24 961568 Scheduler Phase [1-Scheduled Report] (0,0) started on [076SY100.XXXX] in  second(s) - scheduledReport.exe -j 961568 -a 26425 -t 8012 5600 430c 11/29 10:18:24 961568 Servant Reg [Control] received. Client [XXXXX plattype = 15600 430c 11/2
HiV11 FR24I have to setup a new plan for Office 365, as we setup a plan when we retired a Media Agent a while ago as a ‘Plan Type’ - Server and not ‘Office365’ Now I have created a new plan, but not migrated any jobs - as at no point did it ask me what Disk Library that it should write the backups to Which library is it going to use and where can I configure it? I do have an Access Node - but that has no library I’m very confused, as I rarely use the Command Center and this is in effect our first plan Thanks for your help Mark
Hello community !Our organization consist of one main AD domain, and several groups, faculties and institutes (i.e departments).At many of these sub-division we have backup admins who needs to be in control of the backup of their machines. ( i.e Tenant Admins)Since Company is the only organizational unit in Commvault my initial thought was to assign separate companies to the departments, but I have been unable to find a way to assign several Companies to the same identity server (Active Directory) with group separation. Does anyone know any best practice/advice on how to divide a huge AD with lots of OU’s and groups into a viable organization structure in Commvault ? Kjell Erik Furnes
Hi I have just upgraded an Commvault to 11.26.40, and I notice that there was two schedules for “System created index cache load balacing” And when I am trying to delete the double schedule, I am getting this error: How can I delete this schedule? I am logged in as the administrator.Thanks in advance!
Hello FellasIn context of SuperMicro Hardware, the HyperrScale X 2300 has considerably high expansion capacity than other manufacturers but down side is Hardware performance issue, i have encountered multiple nod’s failure due to OS Drive disappearing from board / BIOS.if anyone else experiencing anything similar or any other issue
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