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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 4,946 Topics
  • 21,369 Replies
4946 Topics
S
Bit
StephenTBit
asked in Self-Hosted Q&A
Backup directory structure only - excluding all files

Is it possible to backup a directory and its subdirectories (several levels deep) and exclude all files, using a Windows File System agent, i.e. I only want to backup the directory structure.  I’ve looked at Filters and wildcards but could not see how to achieve this.

9
Mike Struening
Vaulter
2 years ago
M
Bit
moscarielloBit
asked in Self-Hosted Q&A
Data Verification Failure Detected

We are receiving mail from the server about corrupted data on backup diskHow to solve the issue?  

1
O
Vaulter
2 years ago
C
Byte
chris_ahnByte
asked in Self-Hosted Q&A
Low capacity

There's an error like this all of a sudden during check readness.How shall I do it? 

5
C
Vaulter
2 years ago
E
Byte
Eduardo BragaByte
posted in Self-Hosted Q&A
Ransomware - Best Practices - Restrict share permissions (NFS Shares)

What are The Best Practices for restricting NFS share permissions?Our storage supports NFSv3, NFSv4, NFSv4.1, LDAP Domain Settings and NIS Domain Settings. NFS Shares supports “Network group” (network group name configured in the LDAP or NIS domain) What are the Recommended options on... Permission Constraint: all_squash: The user ID (UID) and group ID (GID) of a shared directory are mapped to user nobody,  no_all_squash: The UID and GID of a shared directory are reservedroot Permission Constraint:root_squash: The client cannot access the storage system as user root. If a client accesses the storage system as user root, the client will be mapped as user nobody. no_root_squash: allows a client to access the file system as user root that has full control and access permissions for shared directories. If a share is used to create a VM, no_root_squash is recommended.Source Port Verification:secure: If secure is selected, clients can use ports 1 to 1023 to access NFS shares. insecure: If in

4
C
Vaulter
2 years ago
E
Byte
Eduardo BragaByte
asked in Self-Hosted Q&A
Add a Duration column to Admin Job History output using Commcell Console

How can I add the Duration value as a column to the Admin Job History output?  

1
C
Vaulter
2 years ago
J
Bit
Jeremy FisherBit
asked in Self-Hosted Q&A
Carbon Black and Deploying Commvault Client to Windows Clients

I am on 11.24.29 version of Commvaultwe have Carbon Black in our environment, which blocks the install of CV Client.The IT Security team is asking me for the location of the “app”, which I assume is the windows client, that gets pushed to the new Clientwhere is the location of the Windows Client on the COMMSERVE what is the path on the Client of where the Client gets copied to before it tries to install it

1
Aplynx
Vaulter
2 years ago
H
Vaulter
HarwieVaulter
asked in Self-Hosted Q&A
How endpoint licenses restrict user？

Hi， I have the below question from customer:   Endpoint licensing is based on users and 1 user is limited to 5 devices. What happens if the user logs in to like 6 or 7 devices? What variation happens in licensing? If a user is the owner of more than 5 devices, is still one endpoint license counted for this user? Is there any license over-usage alert to be generated or functional limitation in Commcell?

2
C
Vaulter
2 years ago
C
Bit
Clemens HoferBit
asked in Self-Hosted Q&A
1 Touch Recovery from Commvault Command Center

Hi community!We just started to use the Commvault Command Center, is there a possibility to create a 1 touch response xml file from the web interface?As we also backup our windows PCs in production with commvault, this would give the shift leaders an opportunity to restore their machines (in case of a disaster), by simply creating a response file, copy it to a 1 touch provisioned usb drive, and exchange the hdd before starting to restore.

2
C
Bit
2 years ago
downhill
Byte
downhillByte
asked in Self-Hosted Q&A
RMAN flashback when using RAC iData agent

I was wondering if the flashback command is or isn’t supported once backups are moved into Commvault, particularly if not, then does Commvault mimic that functionality? I was told that this command isn’t able to be used and as we are doing a PoC of these agents, nothing turns up in any searches of the documentation.thanks

4
Anthony THomas
2 years ago
Mohit Chordia
Byte
Mohit ChordiaByte
asked in Self-Hosted Q&A
Third Party KMS

Hi Team,If we use third party Key management server such as AWS KMS with Commvault , will there be any impact on backups and recovery throughput or performance .Iam assuming that Encryption keys retrieval is faster when its present in CS database as compared to retrieve keys from third part KMS  ? Let me know if my understanding is not right .Also , during a backup or recovery job does encryption keys retrieval from CS DB or third party KMS happen only 1 time or it will be continuous for each and every block/chunk ?

1
Jos Meijer
Commvault Certified Expert
2 years ago
Aspiroff93
Bit
Aspiroff93Bit
asked in Self-Hosted Q&A
Encryption Key management via built in Commvault

Hello All, We are working on encrypting all of our jobs (backups) via software encryption on the policies. While setting it up I was curious on how the option “No Access” works. Would we be given the option to store the decryption key somewhere else or is it all stored in Commvault regardless? If it is stored in Commvault how do we get to the key to save it for later decryption use. I know “Via Media Password” has it stored in the library and now I wonder if it is possible to get to that decryption key as well. Thank you all for the help! (Sorry if I didn’t make it clear, I will try to clarify if there is any confusion)

1
Jos Meijer
Commvault Certified Expert
2 years ago
E
Byte
Eduardo BragaByte
asked in Self-Hosted Q&A
systemd-readahead - Permission denied

Every time I boot a Linux MA server running CVLT version 11.26.3 I have some messages like those: [   83.681139] systemd-readahead[1017]: mmap(/opt/commvault/Base64/cvd) failed: Permission denied[   83.715006] systemd-readahead[1017]: mmap(/opt/commvault/MediaAgent64/CvMountd) failed: Permission denied[   83.717208] systemd-readahead[1017]: mmap(/opt/commvault/Base64/CVODS) failed: Permission denied CentOS Linux release 7.9.2009 (Core) [root@cvault-ma-02 2022.03.29-15:17:26 ][ ~ ] rpm -qa | grep systemdsystemd-libs-219-78.el7_9.5.x86_64systemd-sysv-219-78.el7_9.5.x86_64systemd-219-78.el7_9.5.x86_64[root@cvault-ma-02 2022.03.29-15:27:55 ][ ~ ] Any hint?

3
Mike Struening
Vaulter
2 years ago
Ananth
Vaulter
AnanthVaulter
asked in Self-Hosted Q&A
How to find the indexing version for clients

Hello All,Is there any way or report to know which indexing version(V1 or V2) is being used by clients?RegardsAnanth

2
Ananth
Vaulter
2 years ago
J
jaekwon byun
asked in Self-Hosted Q&A
oracle online redolog file backup.

Hello~ ^^I have a question.When doing Oracle DB online backup, is the online redo log file backed up?  (including RAC)

1
Mike Struening
Vaulter
2 years ago
M
Byte
Mike London UKByte
asked in Self-Hosted Q&A
How can we exclude Teams sites from SharePoint backups?

We have just updated to 11.24.38 and were expecting to be able to exclude Teams sites from SharePoint backups. The release documentation for MR38 has the following two entries:SharePoint Online: v2 - missing option to Exclude Teams sites. 5118, 5121, 5122 Adding support to be able to exclude Team sites from SharePoint Online configuration. 5131However, I cannot see anything in Command Center nor can I find anything in the online documentation on how to add this. Is this done at a content level or via additional settings? We are using O365 V2 agents for the Teams and SharePoint backups.

9
Mike Struening
Vaulter
2 years ago
A
Bit
Abdul NaveedBit
asked in Self-Hosted Q&A
commvault v10 x86_64 linux package

Can any one share the package.  commvault v10 x86_64 linux package

3
Mike Struening
Vaulter
2 years ago
RubeckDK
Byte
RubeckDKByte
asked in Self-Hosted Q&A
MS SQL AG, run a copy- only backup of an AG DB on specific replica?

Hi..Sorry if this is a stupid question but how do I run a copy- only backup of an AG DB on a replica of my own choice?When trying to run them locally on a replica, the AG DBs are skipped...... Setting the additional setting, nBackupAGDBsViaActualInstance with an value of '1' doesn't seems to make a difference either.AG DBs are still being "Skipped from collect"..  The "Offload full backup job to secondary replica" found in the Command Center doesn't seem to let me specify on which replica to run the backup..  So how do I do this...? CVLT version: v11.24.29. Thank you,.. Best regardsRubeckDK

4
RubeckDK
Byte
2 years ago
E
Byte
ETOByte
asked in Self-Hosted Q&A
MongoDB Backup İssıe

HelloIAm using mongoDB cluster with 3 nodes. IT failes with that error “Volume List is Empty”Do you know about that issue?Failed to get array info. Please enter array info from Array Management. : [cvso_unsnapOneDevice:/dev/mapper/datavg-lv_data is not a Native Snap Capable Device]  225783 371f7 03/22 15:37:16 11686416 MongoDbIDA::MongoDbBackupCoordinator::populateNodeAndTaskList(540) - Number of Secondary Shards accumulated=[1]225783 371f7 03/22 15:37:16 11686416 MongoDbIDA::MongoDbBackupCoordinator::GetSecondaryDataPath(354) - Secondary Shard Server => Shard=[MongoDbTestCluster] data=[/data01/mongodb/data] host=[gbmnct03.fw.garanti.com.tr] port=[29892]225783 371f7 03/22 15:37:16 11686416 MongoDbIDA::MongoDbBackupCoordinator::GetSecondaryDataPath(360) - secHost name = [gbmnct03.fw.garanti.com.tr]225783 371f7 03/22 15:37:16 11686416 MongoDbIDA::MongoDbBackupCoordinator::GetSecondaryDataPath(385) - secClientId  = [3155]225783 371f7 03/22 15:37:16 11686416 MongoDbIDA::MongoDbBackupCoo

4
Mike Struening
Vaulter
2 years ago
A
Byte
Allan0105Byte
asked in Self-Hosted Q&A
collecting which logins are used to backup

 Is there a report that you can run that shows the log in accounts currently in use by all the backups? 

8
Mike Struening
Vaulter
2 years ago
A
Byte
Anand KByte
asked in Self-Hosted Q&A
Best way the configuration of Scheduling policy

Hello Team,Just want check the best practice of configuration for VM's scheduling policy. We have 250 VM's including critical and non-critical, Based on critical and non-critical the Server Backup plan is created. While creating SBP (server Backup plan)  the schedule policy automatically created and associated with SBP.Now we don't want run all the VM's in same scheduling time and will run batch by batch in different backup sub client jobs.Please advise the best way for scheduling option. Thanks and Regards,Anand

6
A
Byte
2 years ago
Mohit Chordia
Byte
Mohit ChordiaByte
asked in Self-Hosted Q&A
SAP HANA Backup Issues - Commvault

Hi Community ,Is there any SAP HANA expert here ? We are facing below serious issues with HANA Production backup --Issues –When one of the mount path in library reaches its reserve space during HANA backup job , Instead of HANA backup routing to another mount path of the same library which has sufficient free space,  backup jobs goes to hang status . We have to finally kill backup job from Commvault as it never comes out of hang status or fail on its own , after killing the HANA backup job it creates hang session on DB which doesn’t get cleared on its own and requires a DB restart which becomes an outage for mission critical production database .SAP has clearly stated that this is not a bug with existing HANA version.Let me know if anyone has experienced same issue or aware about this issue with HANA Backups ?

3
Mike Struening
Vaulter
2 years ago
T
Byte
TonyQByte
asked in Self-Hosted Q&A
Issue registering a Windows Server 2019 Data Centre server in Azure to register the Commserve

I have had issues with installing Commvault software package 11:25:19 to any server in Azure.  The network team has ensured me that there is no port restrictions.  We did a test using Wireshark during the install from Commserve to the agent.  It drops the software on it just fine, however the we noticed ACK packets dropping off.  The main issue is the agent does not register with the Commserve.  This has caused me no end of pain.  My account has full rights on both servers, ports 135, 139, 445 and 8400 are open.  My account has full rights on the registry including HLM and and all sub folders.  The WMI has the correct security settings on CIMV2 also.  Here is a extract of the log that we are seeing.“8988  1     03/25 14:17:55 ### ### ### - Showing dialog : RunFirewallDaemonViewModel .......8988  6     03/25 14:17:55 ### ### ### - Skipping auto detection of HTTP proxy for interactive installation.8988  6     03/25 14:17:55 ### ### ### - Initializing firewall daemon: szSourcePath=C:\Prog

3
Mike Struening
Vaulter
2 years ago
E
Byte
Eduardo BragaByte
asked in Self-Hosted Q&A
SIDBPrune.log and SIDBPhysicalDeletes.log activity

Hi, I can see activity on those files on one of my Media Agent servers without a correspondent job on the Commcell console.    Can someone explain to me how to “read” the lines above?

1
Sean Crifasi
Vaulter
2 years ago
D
Byte
DanCByte
asked in Self-Hosted Q&A
sql plug-in connect to a decomm'd server

Hello team,V11/SP24One of mssql servers hit by ransomware and got rebuiltWe installed agent and enabled sql plugin on the new box, and when browse backup data via sql plugin(right click on database→ data protection tasks→ restore→ browse backup data | it kicks off sso and connect from there) and seeing the old backup data for the decomm’d server only and  for some reason, it keeps retrieving data/ job history from the old server that already decomm’d  tried:restarted cv servicesdisabled/re-enabled sql plugin old server still appears in the commcell, and licenses have been released and client name/hostname changed to XXX_old How to get sql plug-in to connect to the new server ?  ***old client id = 897new client id = 1015not sure why old client still appear in the log***CvSQLAddIn.log cut***32324 11    02/03 09:07:16 ### ### updateCvProfile - Updating the profile for the current node [Server[@Name='AZXXXXSQL01']/Database[@Name='Datamart']].32324 11    02/03 09:07:16 ### ### CvSQLAddInUti

8
Mike Struening
Vaulter
2 years ago
Mohit Chordia
Byte
Mohit ChordiaByte
asked in Self-Hosted Q&A
Commvault Agent Permissions

Hi Community,When we install the Commvault agent on any Linux or Windows Client.What permissions or roles does it need on the host in order for backups to work? Regards, Mohit

3
Jos Meijer
Commvault Certified Expert
2 years ago

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