Skip to main content

Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 4,927 Topics
  • 21,299 Replies
4927 Topics
Trish-Boulder County
Bit
Trish-Boulder CountyBit
asked in Self-Hosted Q&A
How to Transfer Owner of Commvault schedule policies

New to CV and found that the previous guru created schedule policies under two different user id instead of a generic id.  I’ve tried modifying but no joy.  There are several and I really do not want to recreate as that is open season for errors.  What method am I missing?

4
dude
Byte
3 years ago
C
Byte
COE-GTByte
asked in Self-Hosted Q&A
Does CommVault Support backing up SQL Server Express databases on a client server?

I have a VM with a vendor application that uses SQL Server Express database.  Does the CommVault SQL Server agent support backing up SQL Express databases?

2
C
Byte
3 years ago
dude
Byte
dudeByte
posted in Self-Hosted Q&A
Security Alert: Commvault WebService

Not a question, just sharing with the community.So, logged to MA today and say this thought I would share with everyone. 

2
MFasulo
Vaulter
3 years ago
C
Bit
Chitra SahaBit
asked in Self-Hosted Q&A
Upgrade Commserve to SP20 from SP16HPK85

What are steps that I need to follow to complete the upgrade? Does any one have the document that I need to follow to complete this process? I fairly new to commvault and do not know how I should execute this process. Do you know how long we will be supported on Version 16? How do I see all the GUI changes and also share information with other site admin.

2
Onno van den Berg
Commvault Certified Expert
3 years ago
Patrick Dijkgraaf
Commvault Certified Expert
Patrick DijkgraafCommvault Certified Expert
asked in Self-Hosted Q&A
CV11FR20 SCOM Alerting issue

Hi guys, quick question: A few months ago I updated a customer environment to FR20. Recently we found that SCOM Alerting did not work anymore. After investigating we found that the GalaxySCOM.csv file contents looked complete different than it did before. After deleting that file, it got recreated and contents looked OK again. And SCOM Alerting was working again. Is this a known issue?

7
S
Vaulter
3 years ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
asked in Self-Hosted Q&A
Command Center - Hidden client computers -> CTRL-F5 to the rescue

Ever since Command Center was equipped with client side caching enhancements we occasionally get customers on the phone who ask us if there is something wrong with the backup environment, because they are missing client computers in Command Center. Even while running the latest maintenance release for FR11.21. When we logon to Command Center as platform admins we do see the client computer(s) in question, so we just ask the customer to perform a CTRL-F5 hard refresh of the client-side cache. Checking the server side log (CVEntityCache) reveals no errors whatsoever.Now I hope to hear from other Vaulters if they have experienced this same issue and at what frequency. Reason for asking is that it "hard/impossible” to reproduce and if the customers knows the CTRL-F5 trick than next time they will most likely not call you anymore because they know the trick, but this of course does not fix the real issue.

4
R
Vaulter
3 years ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
asked in Self-Hosted Q&A
Can you still run the new documentation that was introduced in FR21 offline?

Can you still run the new documentation that was introduced in FR21 offline? 

7
S
Vaulter
3 years ago
P
Commvault Certified Expert
Philipp SwobodaCommvault Certified Expert
asked in Self-Hosted Q&A
Media Agents Stream Information is gone on documentation

Hello, did someone know or noticed that the information regarding how many streams can be handled from a media agent is gone on the documentation and can someone explain why and provide us the needed informations please ? https://documentation.commvault.com/11.22/expert/111985_hardware_specifications_for_deduplication_mode.html many thanks for your replys on this topic Cheers Philipp

5
S
Byte
3 years ago
N
Bit
niteBit
asked in Self-Hosted Q&A
Informix - Validate backup with archecker

Hello When we work with a tape or any standard storage it s possible to validate a backup with this commandarchecker ‑tdsvhttps://www.ibmbigdatahub.com/blog/are-database-backups-safehttps://www.ibm.com/support/knowledgecenter/SSGU8G_12.1.0/com.ibm.bar.doc/ids_bar_101.htm But this does not work in front of CommVaultDoes someone know how to do the same with Commvault ? Thanks  

2
N
Bit
3 years ago
Henke
Byte
HenkeByte
asked in Self-Hosted Q&A
MS SQL Integrity check

We do Intellisnap backups of some of our SQL databases. Once a week we do a integrity check on a snapshot also and it works fine.My question is what SQL versions can we use as proxies, does it have to be the exactly same SQL version or can it be a later version of SQL? I’ve not found that documented.BRHenke

5
Henke
Byte
3 years ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
asked in Self-Hosted Q&A
Restore validation/data refresh through Command Center

We have an active program to discourage the use of the CommCell console. Reason is that it is not supported in combination with SAML and reseller mode and additionally we want to move everyone over to Command Center. This is a big change and people are pretty bad accepting change so it is not always easy and they use a lot of features…… I will not move towards a discussion around feature adoption in Command Center because I do not want a like-4-like move from the CommCell console to the Command Center but I do miss something related to the ability to perform data refreshes and/or scheduled restores to validate the ability to recover data.Customers need to proof that they are able to recover data for auditing purposes. Additionally they also use backup/restore to perform data refreshes for testing purposes and I currently have no idea how to accomplish this without the CommCell console. Only way I would know is to script it through the API but to me these use-cases are fundamentally rel

3
MFasulo
Vaulter
3 years ago
M
Bit
MarozacBit
asked in Self-Hosted Q&A
CommServe Database Encryption

Has anyone been able to locate any data or has anyone attempted encrypting the CommServe database through SQL?

3
B
Vaulter
3 years ago
J
Bit
JohnBit
asked in Self-Hosted Q&A
Skip local zones in a Solaris global

What would the filter look like when I want to skip all or a certain local zone in a Solaris global?I want to seperate the  global from the local and backup the local zones separately.Global is called S123, local zone are called sz34 and sz56.

5
Edd Rimmer
Vaulter
3 years ago
Mohit Chordia
Byte
Mohit ChordiaByte
asked in Self-Hosted Q&A
Backup of MongoDB Instances with SSL Authentication

Team,Does anyone has configure backups for MongoDB instances with SSL configuration.I followed the documentation available at https://documentation.commvault.com/commvault/v11/article?p=133382.htm but this is not working. Regards,Mohit

7
Edd Rimmer
Vaulter
3 years ago
M
Bit
MariusBit
asked in Self-Hosted Q&A
Subclient configuration

I have changed the content of one subclient (new data paths). I used till now the sequence Synthetic Full & Incremental Backups. Do I need to perform the Full Backup (in order to cover the changes) before I switch again to the original sequence Synthetic Full & Incremental? I’m pleased about every tip! :-)

3
Anthony.Hodges
Commvault Certified Expert
3 years ago
T
Byte
TonyQByte
asked in Self-Hosted Q&A
MS365 - Sharepoint Backup

Hi Community, This is my first post on the community.  We are looking to backup SharePoint Online through Commvault, but I’m unsure how to go about this?  Is it done through the Commcell itself or can it be done through the Web Console.  I don’t see Solutions\Applications\Office365 to do it this way.  if anyone has a step-by-step guide it would be greatly appreciated. Kind regardsTony

5
Matthew M. Magbee
Byte
3 years ago
CLiX
Bit
CLiXBit
asked in Self-Hosted Q&A
O365 Groups Backup with no Owner

We backup all of our O365 group mailboxes with the exchange mailbox agent and the dynamic content „All O365 group mailboxes“.We configured modern authentication. If a backup is running, then commvault will add the service account as a member to every O365 group without an owner or only disabled owners. This does not happen for groups with a valid owner. Can anyone explain, why this happens? In the job log I found only „GetO365GroupOwnerAny - Found 0 owners for groups“.

6
H
Vaulter
3 years ago
E
Commvault Certified Expert
euMikeCommvault Certified Expert
asked in Self-Hosted Q&A
Command Center FREL selection

Is it possible to override default vCenter FREL for guest file restore in Command Center? It seems to be Commcell Console-only option.Also, it would be great if we could add FREL to a VM Group (same as we can add Access Nodes).Using single/default FREL in multiple-cluster vCenter can be technically impossible. SW: 11.22.9Thanks! 

2
E
Commvault Certified Expert
3 years ago
B
Bit
BillBit
asked in Self-Hosted Q&A
Retention & Data aging

Short version of the question: Does modifying a file in Commvault reset the 1-year retention?In our environment I have daily incremental that roll into a weekly synth full that roll into a monthly synth full. That monthly is kept for 1 year so at any given point I have 12 months of Monthly synth full jobs.Our retention is set to 1 year.  “For 365 days Keep Monthly Full”So I create a file on 01/01/21 and the daily incremental job runs 01/02/21 and backs the file up.It then should be part of the weekly synth job and then part of the monthly synth full job for January, correct?That file then would be available (unless modified) until January 2022 when the next monthly synth full runs, Correct?The question that was asked is unless a file is modified will it expire after 1-year?If the file is modified on 9/1/21 then it would go through the daily incremental > weekly synth full > monthly synth full and retained until the 9/1/22 job ranI guess the short question is after 1-year any none

5
Mike Struening
Vaulter
3 years ago
Bart
Byte
BartByte
asked in Self-Hosted Q&A
Command center SAP for Oracle

I was checking the documentation regarding Command Center and SAP For Oracle (brtools).This leads,for example, to this:https://documentation.commvault.com/commvault/v11/article?p=112509.htmThis redirects you to the SAP for Oracle documentation, fine: https://documentation.commvault.com/11.21/expert/21968_sap_on_oracle_restores.htmlBut...the SAP for Oracle documentation only mentions Java console & command line restores/database copy.Nothing is mentioned regarding the Command Center.Where is that information? I’m mainly looking for the status of the Oracle in case of a db copy. Should it be stopped/started/mounted/notmounted state, in case of restore (database copy) using the command center.   

7
Bart
Byte
3 years ago
V
Byte
virgilByte
asked in Self-Hosted Q&A
MS SQL Granular restore

Hi , i try to perform a granular restore from a MS SQL  i‘ve  systematicallyt his error : “Granular restore is supported for blocklevel and snap backup. database selected doesn’t qualify for SQL granular restore i enable block-level backup ( Optimized for File system with large number of small files (Block-LevelBackup  check box) in subclient.i try with VSS and not. i checked prerequisites and all is done.i missed soemthing ?thanks for help 

4
P
Vaulter
3 years ago
B
Byte
Barefoot1999Byte
asked in Self-Hosted Q&A
Activate - modify index storage location

I’m setting up Activate to hopefully use for my company for file share optimization.  My initial storage which was about 600GB is space is now full.  I have not been able to determine in the configuration settings how to modify or add new storage to the current index.  I’ve even attempted to create a new index server but it will not let me use the same node (media agent) as before so that I can assign new storage.  In this case the local F: drive.  Does anyone know where the configuration is for me to modify the target of Activate index files?

8
P
Vaulter
3 years ago
Bart
Byte
BartByte
asked in Self-Hosted Q&A
Monthly chargeback report

Hi, Is this report working for someone?When we want to use it, the drop down boxes for commcell/clientgroup are empty. (11.21)  

8
Bart
Byte
3 years ago
R
Commvault Certified Expert
renaatskiCommvault Certified Expert
asked in Self-Hosted Q&A
IAAS MSP and plans for VSA backups

Hello,Any smart ideas on how an MSP could delegate Plan choice on a per VM / DB / FS / etc..  level?    E.g.  have customer choose the right Bronze/Silver/Gold plan for VM’s, databases, etc.Command center obviously has the functionality to assign plans, but… it involves dealing with creating individual subclients first etc, since that today is where you can apply a plan to. In my situation, the IAAS infrastructure is shared, and data is organized into subclients from an infrastructure point of view (datastore, cluster, resource pools, etc).    This infrastructure is shared across different customres.Customers don’t have access to the hypervisor/subclients on CommVault for obvious reasons. Creating subclients per VM (by the MSP), just so that you could assign an individual plan to is obviously not the right way to go. (scalability, performance, scheduling, burden/overhead on the clients & infra).Looking forward to any suggestions anyone might have in this area. I’m waiting for the d

2
MFasulo
Vaulter
3 years ago
A
Byte
Abdul WajidByte
asked in Self-Hosted Q&A
Starting Incremental Backups for Selected VMs in a Subclient

Hello Everyone We run a frequent patching schedule and we are asked to make sure that we have latest backups available for those servers. These servers belong to multiple subclients and we are at the moment manually triggering the incremental backups for those subclients and this takes time as we have to initiate the backup of whole subclient even if only one VM is being patched out of those lets say 20 VMs.What is the best way to approach this without moving the VM out of the subclient.? Or is it possible to trigger incremental backups for selective VMs inside a subclient. We are at SP20. Thank You 

5
A
Byte
3 years ago

Badge winners

Show all badges
Terms & ConditionsCookie settings