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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 4,717 Topics
  • 20,628 Replies

4717 Topics

Carmine Bollettino
Byte
Carmine BollettinoByte
asked in Self-Hosted Q&A

Backup Metallic Office 365 - No service account(s) found for public folder processing

Buongiorno a tutti, attraverso il modulo "Office 365" sto facendo il backup a delle caselle postali che funziona regolarmente.L'unica cosa è che i lavori risultano "completi con errori" con il seguente messaggio: "No service account(s) found for public folder processing. Please assure that a service account is assigned a mailbox association with owner permissions on the root and subroot public folders in order to proceed with public folder operations."Non so come rimediare a questo avviso.Potete gentilemente darmi supporto?Grazie  Good morning everyone, through the "Office 365" module I am backing up mailboxes, which works regularly.The only thing is that the jobs are "complete with errors" with the following message: "No service account(s) found for public folder processing. Please ensure that a service account is assigned a mailbox association with owner permissions on the root and subroot public folders in order to proceed with public folder operations."I don't know how to remedy th

1
S
Vaulter
1 month ago
K
Byte
Kamil
asked in Self-Hosted Q&A

Changing the Hostname for an existing Network Gateway configuration

Hello Commvault Community,  If the environment is already configured with Network Gateway (and it works) and I want to change the Hostname of the intermediary module itself (Proxy/Network Gateway), should I do it somehow differently than changing the Hostname for other components in the environment? Changing the Host Name of a Client Computerhttps://documentation.commvault.com/2024/expert/changing_host_name_of_client_computer.html I'm asking because I performed this procedure and on the Network Gateway module itself, the Hostname was changed, but on every Client that is indicated to communicate with the Commvault Infrastructure through this Network Gateway module, it wasn’t changed and the IP address is still displayed, even though it was changed to the FQDN address. Additionally, I performed "Push Network Configuration" operations on each group that belongs to this Network Topology configuration. The change in the laptop properties in the "CommServe Hostname" field indicates the IP ad

1
B
Vaulter
1 month ago
M
Byte
mach123Byte
asked in Self-Hosted Q&A

Lab Commserver VM ( Commvault v11.32/Server 2019 OS ) has high CPU and memory usage when ideal

Anyone have setup a lab Commserve on a virtual box VM. Mine has a very high cpu and memory usage despite no backups running.I wonder if you guys have setup one before and was able to tweak so it does not consume a lot of cpu and memory even when its idleThis is Commvault v11.32 with the latest hotfix pack already.This is running Server 2019 with SQL server 2019 as the SQL backend for Commvaultrunning this on a makeshift virtual box VMThanks for any tips and tricks you can provide

1
Chris Hollis
Vaulter
1 month ago
M
Melshawy
asked in Self-Hosted Q&A

Health Report : Disk Library growth tile and Livesync Tile

Hi all, Any idea how can I add/get the below tiles to the Dashboard? Health Report: Disk Library Growth TileHealth Report: Live Sync Status Tile https://documentation.commvault.com/2023e/essential/health_report_live_sync_status_tile.htmlhttps://documentation.commvault.com/2023e/essential/health_report_disk_library_growth_tile.html

4
M
24 days ago
M
Melshawy
asked in Self-Hosted Q&A

Dashboard tiles

Hi all, Any idea how can I add/get the below tiles to the Dashboard? Health Report: Disk Library Growth TileHealth Report: Live Sync Status Tile https://documentation.commvault.com/2023e/essential/health_report_live_sync_status_tile.htmlhttps://documentation.commvault.com/2023e/essential/health_report_disk_library_growth_tile.html

1
R
Vaulter
26 days ago
M
Bit
misterCBit
asked in Self-Hosted Q&A

Oracle agent installation on Linux

We use Oracle on a Linux servers. The Linux teams installs the Oracle agent for us.All Linux servers are VMware servers. When we check the Java Console. Sometimes we only see the Oracle agent and the other time we see Oracle agent and Virtual server.What is happening here.Perhaps Commvault installs the agent voor VMware/ Oracle application Aware backup?Can anyone help? 

3
J
Vaulter
1 month ago
Nikos.Kyrm
Byte
Nikos.KyrmByte
asked in Self-Hosted Q&A

Redirection backup traffic for specific Server ?

Dear Community,In a organization with 1GB network cross infrastructure, Im looking a way to redirect a backup traffic from a Client Server with 10GB lan → a Commvault MediaAgent also with 10GB LAN.This client has a huge Database and in order to proceed with backup, a 10GB interface network!Please for your recommendation / workaround in order to redirect the 10GB interface between the specific client ↔ MediaAgent,  which also has 1GB network (for the other backup jobs)!How can we ensure that database backups are routed through a specific 10GB network, considering that the communication between the ComCell and the client currently occurs over a separate 1GB network? Is it possible to prioritize backup traffic to utilize the higher bandwidth network effectively? Best regards,Nikos

3
Nikos.Kyrm
Byte
1 month ago
M
Melshawy
asked in Self-Hosted Q&A

Database Maintenance

Hi everyone, I have live sync enabled between two comm cells “Active and Passive”. DB maintenance haven’t run since around 2 years. the workflow is disabled unfortunately.  I need to run the command dbmaintenance -full on the active server. Shall I disable the live sync before running the command? Do I need to run the same command on the passive commcell server as well? Thanks in advance 

4
M
24 days ago
S
Byte
skoomerByte
asked in Self-Hosted Q&A

reset/age commvault user password immediately

Hi all, is it possible to age/reset the password for a commvault user immediately?I only find the possibility to set the age value to ‘1’. ‘0’ is not allowed I think…So is there a way to force the user to enter a new password with the next login like a domain user with the option “User must change password at next logon”?Many thanks and regardsSkoomer

1
S
Vaulter
1 month ago
P
Byte
PPCByte
posted in Self-Hosted Q&A

Is it possible to configure CDR in K8s

Is it possible to configure CDR in K8s

14
S
Vaulter
24 days ago
A
Bit
AleAleBit
asked in Self-Hosted Q&A

Restoring database instancje (pg, mysql) using cvpysdk in python

hello :),I want to restore an instance of my database using Python.I'm trying to use the cvpysdk library.I can use:https://github.com/Commvault/cvpysdk>>> job = subclient.restore_out_of_place(client, destination_path, paths, overwrite, restore_data_and_acl)should I use another way?brk2

3
A
Vaulter
7 days ago
S
Byte
smuv59Byte
asked in Self-Hosted Q&A

configuring https for web console access in livesync

we are configuring a development environment for our commserve software testing 2 virtual machines running on fast storage Let’s call them (commserv01-dev.company.au & commserv02-dev.company.au) with livesync option installed. We want to use a generic name for the web console of commserv-dev.company.au The Commcell console is named commserv-dev which loads okbut the web console loads commserv01-dev     using this doco I tried to get a multihost Digicert signed certificate for the https binding in iis manager https://documentation.commvault.com/11.24/expert/configuring_secured_access_on_web_service_01.htmlIt didn’t work so I had to undo the changes     However I have come across another post which says  that we need to configure for web console and tomcat.   How to configure Commvault Reporting to use HTTPS instead of HTTP ? | Community Do I use the same CA signed certificate in 2 different places but using different ports ? or do we need to use 2 different types of certificate ?One

1
J
Vaulter
1 month ago
Michael Woodward
Commvault Certified Expert
Michael WoodwardCommvault Certified Expert
asked in Self-Hosted Q&A

SharePoint Online API Permission incomplete

I have a customer protecting M365 with Commvault.  The Azure apps for SharePoint online are showing the following status issues: Checking the application permission these permissions are granted via the Graph API as below:  When I look at our Metallic tenancy the SharePoint Online App permissions have two additional permissions granted:Documentation for both on-premises & cloud doesn’t mention the SharePoint API permissions, but are these are what is required to clear the error in the app configuration? API permissions listed for cloud: https://docs.metallic.io/metallic/request_and_grant_permissions_to_azure_apis_for_azure_app_for_sharepoint_online.html On premises: https://documentation.commvault.com/2023e/essential/request_and_grant_permissions_to_azure_apis_for_azure_app_for_sharepoint_online.html 

10
J
Byte
27 days ago
P
Byte
PeterrByte
asked in Self-Hosted Q&A

How can I compare the parameters of storage policies, looking for an export rather than calling up the interface side by side.

Looking for a way to extract the parameters of storage polices so we can compare the settings.

2
G
Vaulter
1 month ago
dude
Byte
dudeByte
asked in Self-Hosted Q&A

Security Permissions for AD User (Restricted Consoles)

So I`m working on permissions and making sure users only have access to the appropriate entities and interfaces.We are AD Integrated and so all users have access to the “My data” via webconsole which is intended and works fine - Our administrators have access to everything and perform multiple backup operations throughout the day.Since all users (admins and non-admins) are AD integrated, when I go to Command Center and select Domain Users and Restricted Consoles, add CommandCenter, CommCell Console, API etc, and hit ok - our Admins even though they are part of another group without the regular restrictions applied to regular users, they too lose access to the mentioned consoles. It kind makes sense, it applies the most restrictive permission to all Domain Users.Any alternative here to exclude those admins from getting restricted by that Console Restriction within the domain users group?We do not want to create local admin accounts.https://documentation.commvault.com/2023e/essential/res

4
dude
Byte
1 month ago
Ken_H
Byte
Ken_HByte
asked in Self-Hosted Q&A

Unusual job activity alerts after upgrading to 11.34.20

The evening of Friday April 6, I upgraded my CommVault installation from 11.32.38 to 11.34.20. Following the upgrade (which required reboots of almost all the client computers), the Friday evening backups seems to be running normally.  When I returned to work on Monday morning I have roughly 300 Alert emails regarding “unusual job activity” on various servers.  Weirdly, some of the alerts say zero files have been changed:Anomaly NotificationAn unusual job activity was detected in Job [751258], type [Root Size Change]. Details: Unusual number of file operations in client [INF-SQLP104] - created files: [0], deleted files: [0], modified files: [0], root size change of [0.00] GBDoes anyone know what the problem is and how to stop all this spam? Is there a way to turn off these notifications?ThanksKen

16
Ken_H
Byte
26 days ago
J
Bit
Jacob.AcunaBit
asked in Self-Hosted Q&A

Command Center dashboard error and displays nothing.

Command center dashboard is not displaying and showing errors. I turned off firewall and still giving the same error. it doesn’t matter if I access the command center from the server or different workstation, results are the same. Commvault server is virtualized if that info is any helpful   

7
J
Bit
1 month ago
D
Byte
DannyByte
asked in Self-Hosted Q&A

CV bug or Microsoft: Failed - All messages in folder [\~Archive Mailbox\~TeamsMessagesData], mailbox [

Hi,Since the 4th of April we see our M365 Exchange backups failing with the error:“Error enumerating messages in one or more folders. Use View Failed Items to see the folder names.“When we look at the failed items we see:“Failed - All messages in folder [\~Archive Mailbox\~TeamsMessagesData], mailbox []The article Exchange Online backups fail with "Cannot open folder TeamsMessagesData. [Not allowed to access Non IPM folder.]" (commvault.com) does not apply to us as we applied MR 11.34.20 last Thursday (4th of April)Does anyone know if Microsoft changed their API’s (again) or dit Commvault introduce a bug?  

3
D
Byte
18 days ago
P
Byte
PatricGByte
asked in Self-Hosted Q&A

Retaintion regarding Windows File System subclient

Hi,I found the bellow settings for a couple of Windows File System subclients.After reading https://documentation.commvault.com/11.16/subclient_properties_retention.html. Am I to understand the Minimum retention based on file modification time’s “Retain objects indefinitely” as the objects will never be aged and never get to the Deleted item retention?Eg. if File1 is created and changed and three months later deleted. It will still exist in the store 3 years after deletion time….  

3
Rajiv
Vaulter
1 month ago
K
Byte
Kamil
asked in Self-Hosted Q&A

Commvault binaries/directories are not collected when backing up the default subclient

Hello Commvault Community, Environment version: SP32I am now testing the 1-touch procedure for Laptops with Win10 Pro. The 1-touch process itself runs successfully, but I noticed that it doesn’t collect Commvault directories, so the machine was recreated using the 1-touch mechanism without the entire Commvault structure (C:\Program Files\Commvault\ContentStore is empty, there are no binaries there). I checked whether it was collecting data at the very beginning of the first Full Backup and the answer is - it isn’t collecting it. Backup is performed on the default subclient, so "/" is indicated in Content, which says that everything that can be backed up using the FS agent will be protected, but this doesn’t happen. Backup System State is also enabled, I haven't added any filters. The only thing that worries me is the fact that this is a newly created Backupset, because when a laptop is recognized as a Laptop, it is assigned a "Subclient Policy", which changes the Content for the defaul

9
Rajiv
Vaulter
1 month ago
clecky
Vaulter
cleckyVaulter
asked in Self-Hosted Q&A

Is there any downside to enabling table level backups?

This is with respect to Oracle clients.This feature is disabled by default, I would assume that there must be a reason as table level restores seems to be an awesome feature.Seems like a huge pro.What are the cons?

4
christopherlecky
Byte
1 month ago
Heath
Byte
HeathByte
asked in Self-Hosted Q&A

Restrict Commcell Console and Admin Dashboard access to one server

Hello Everyone,My network security guru is asking if there is a way to restrict access to the Commcell Console and Admin Console so it can only be accessed on the Commserve server.  I am aware of role based security and the Two-Factor.  But they just want it that the only way to access them is from the one server, or maybe our Jump-boxes that we use to access all our internal servers.  Hopefully someone knows if this is even possible or if we just need to go with Two-Factor and they will have to be happy with that solution.  Thanks for any help.

3
A
Vaulter
1 month ago
Graham Swift
Vaulter
Graham SwiftVaulter
asked in Self-Hosted Q&A

April 2024 - M365 backup errors - MSFT API update

Hello all,Just in case you are seeing similar errors in the last day or so. There appears to have been an update to the MSFT APIs we use to protect mail in M365. You may see errors similar to:"Not allowed to access Non IPM folder"Or you notice that the CVMailBackup.exe process crashes on the access nodes.My early understanding of this issue is that we have released an updated MR for the versions below that may resolve this. SP28: Install 11.28.111 or higher SP32: Install 11.32.48 or higher SP34: Install 11.34.20 or higher I have had one customer update to this on their access nodes and are not currently seeing any errors.

1
A
Vaulter
1 month ago
S
Bit
SparkMaxBit
asked in Self-Hosted Q&A

Storage for backup and aux copy

We are provisioning a new NetApp E-series storage array for backups. From performance perspective, are there benefits to having separate disk pools for backups and aux copies compared to having one pool for both? 

6
S
Bit
1 month ago
ZachHeise
Byte
ZachHeiseByte
asked in Self-Hosted Q&A

How to check the status of Index Reconstruction?

Hi, we’re on 11.32.43. We are only able to keep our indexes for a week, since our subclient is so large that the indexes for it are 600GB. So of course that means that whenever one of our technicians needs to do a browse and restore from this subclient, they get the “Index reconstruction in progress. 1 jobs in reconstruction list" message.I cannot find documentation that states how to track progress of these index reconstruction jobs. They do not show in the Job Controller list like regular backup and restore jobs. We just want to have a location to look in so that when an index reconstruction completes, our technicians know it’s okay to try their browse and restore again. Thanks.

6
C
Vaulter
1 month ago

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