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  • 289 Topics
  • 949 Replies
289 Topics
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up114743Byte
asked in Share Best Practices
Updating VM details on vCenters with Commvault Backup details

When taking a Commvault VM Image backup it updates the VM on the vCenter with job no and last backup date which is very helpful for ensuring however is anyone aware of being able to update a VM on the vCenter with details of Agent based backups (SQL, Windows etc) appreciate any help or advice.

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M Torres
asked in Share Best Practices
Hardware Refresh of Media Agent and Commserver

Hi all, We have a Server with Commserver and MA installed on it and I want to renewal on a new server. The MA have a local Disk Library of some TB of backups. I’ve refered the commvault documentation of Commserver Hardware Refresh but I still haven't understood how migrate local disk library data to new hardware. Could any help me with some ideas how do this migration? Actual server has local disks in RAID 5 (disk library), that here are my backups. New server has local disk in RAID 5, to received that migration. Regards!

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MenteeByte
asked in Share Best Practices
Best Approach to backup o365

What is the best approach to backup o365 mailboxes. Is it recommended to create secondary copy to Tape? as primary going to be single point of failure Any recommendations for bandwidth as we will transfer over external network.

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Vaulter
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carvalhosByte
asked in Share Best Practices
Can I save two backups from different subclients on a single tape?

I have a storage pool with 5 tapes to make daily backups "Pool Daily" I have configured two subclients to make backups to this storage pool daily at the same time, primary backup, but each subclient is using a different tape, that is, two tapes per backup. How can I make them use the same backup tape? Commvault:11.36

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Vaulter
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carvalhosByte
asked in Share Best Practices
backup schedule

hi, I need help creating a backup schedule in version 11.36 using the command center. In the previous version I had already created it without any problems because I used the commcell console. I have a subclient for which I need to create a backup schedule: Subclient1Backup daily incremental running x hourBackup full backup running all saturdayand the storage is in different media pool I can't associate two jobs to the same subclient, could someone help me?

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LibiByte
asked in Share Best Practices
Linux CommServe running on XenServer

Is anyone running a Linux CommServe on Citrix XenServer? Pro’s / Con’s Thank you

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gary mcneelyByte
asked in Share Best Practices
server uptime report in Command center

What is the Command center equivalent to view the server uptime and where is the server uptime report located in Command center ? ref JAVA console server uptime

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Erase4ndReuseMedia
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RDTesterBit
asked in Share Best Practices
Inquiry About Running Commvault Backup and VSS-Based Replication on the Same Machine

Dear Commvault Team, We are planning to implement a replication solution that utilizes the VSS service on a Windows machine. At the same time, we would like to perform backups of SQL Server (MSSQL) and files using Commvault on the same machine. Could you please advise on how to achieve this setup without any issues or conflicts between Commvault and the replication solution? Thank you in advance for your assistance. Best regards,

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Damian Andre
Vaulter
D
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De-DupedByte
asked in Share Best Practices
Primary On-Prem MA - Windows based and crashing processes on MA

Does anyone have in their Windows Application Event Log of your Media Agent Server any event id’s 1001 that look like this: Fault bucket 2119584666510853566, type 5Event Name: RADAR_PRE_LEAK_64Response: Not availableCab Id: 0 Problem signature:P1: CVODS.exeP2: 11.280.1000.1507P3: 10.0.17763.2.0.0 On mine, the event name and the exe changes but does repeat. Sometimes it’s VSBK.exe or a random Windows exe.I used to have a ton of these. Present day it’s much less. Last year the Application Event log was littered with these and the Media Agent Server became unusable. Support was at a loss. It might be easy to say there was a hardware issue. This server was in service from 2019 - 2024 and operated 24x7 without issue. Since that terrible week last year the MA was migrated to a different server to get backups going again. These app crashes in the Application Event log still occur on the new server, but they are few and isn’t effecting backups anymore. When I say migrated, I moved the DDB, mov

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0ber0nByte
asked in Share Best Practices
Best Practice for NAS Configuration on Commvault as Library

Hi Team, We purchased a Huawei Dorado 18000 v6 device onsite to use in Commvault backups. We want to configure and define this device as a Nas Library, but some questions came up to my mind.- Are there any Best Practices to follow when defining a NAS Library to Commvault?- What should we determine as Block Size on the storage side?- Would it be more logical to set a quota when creating a NAS share on the storage side or to use the "Do not Consume more than" option on Commvault?- Would it be more efficient to create a library with many NAS shares, for example 5*10TB=50TB or 1*50TB=50TB? - If I am going to use 3 Media Agents, would it be more logical to create a DDB with 3 partitions and place each partition in the relevant MA? Best Regards.

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Mohamed Ramadan
J
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JamesACSByte
asked in Share Best Practices
View Plans

I am setting up a new user/group and not sure which permissions to apply so that the user/group can only view the plans (schedules) that’s assigned to its resources.

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Rajiv
Vaulter
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Oje AlexisBit
asked in Share Best Practices
Commserv cpu hitting 100% nightly due to Media Manager process

Dealing with nightly high cpu issue….hit plateaus at 100% for several hours. Task manager shows Media Manager process hogging the cpu. This only happens during backup windows and not during the day. Dev support is saying it’s looking like we just have too much happening. It’s 200 VM backup jobs and they’re staggered. Issue only happens when the Incr VM backups run. Does not happen when corresponding Syn full run. I’ve tried staggering the jobs as much as I can but it only delays the inevitable. Suggestions?

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AjalByte
asked in Share Best Practices
Commvault Air Gap configuration - recommendation

what is recommended method to configure the Commvault Air Gap storage - cool tier our primary storage is hyperscalex 3 node . i am planning use one of the node as media agent for Commvault Air Gap storage - cool tier is it okay or do we need a seperate MA for this

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K
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Kim AndreByte
asked in Share Best Practices
CommServe windows 2025 support

Does anyone have any information from Commvault regarding CommServe support for windows server 2025? I have tested it in our lab and it seems fine.

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Onno van den Berg
Commvault Certified Expert
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ThomasGByte
asked in Share Best Practices
Windows 2025 Support

To be deleted

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TomskyBit
asked in Share Best Practices
Splitting VADP subclient content

For VADP backup: Sublient A is configured with 20 VMs; if I create a new subclient B and remove/split the content of the subclient A to ex. 10 VMs per sublient (same SP).Will this trigger full backup on subclient B? or it will continue with incrementals.

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Vaulter
T
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TNOByte
asked in Share Best Practices
Browse and Restore - Page Size

Hello, Is there a way to set the below value globaly to be higher than the default ( 10K ) ? The Page Size option allows you to specify the number of objects to be displayed in the browse window. You can browse through each page list by selecting the appropriate page number in the Browse window. Once the default is changed, it uses the same page size which was used in previous browse request until changed again. In the CommCell Browser, expand Client Computers > client > Agent. Right-click a backup_set or subclient , then click All Tasks > Browse and Restore. From the Restore Options dialog box, click the Advanced Options tab. Enter a value for Page Size. Click View Content. Thanks

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Raj BalarajByte
asked in Share Best Practices
30 days Immutable to 90 days using On-Premise S3 (NetApp)

Hi Team, Currenlty i have 30 days Immutable (60 days Lock). i would like to increase to 90 days (180 days lock).DDb created every 90 days. Does below theory is correct and how much storage space i should increase? New DDB is created every 90 days if immutability sets 90 days. (Full copy each cycle) Required Total space: 390 TB x 3 = 1170 TB (180 days lock) Current space i have 784 TB. should i purchase another 386 TB?

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Commvault Certified Expert
PatrikCommvault Certified Expert
asked in Share Best Practices
Set specific minute starttime for 1hrs RPO in Plan?

Hi, A customer is using 1hrs RPO for inc file backup using a Plan. The want to set a specific start-minute to avoid collision with other activities. Is this possible in Command Center or do we need to request Commcell Consloe to create a separate Schedule Policy for this? /Patrik

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dude
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Pedro_ABit
asked in Share Best Practices
It is better to use a Commserve on a virtual or physical machine?

It is better to use a Commserve on a virtual or physical machine?

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Erase4ndReuseMedia
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S
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slow backup with Catalys HPEByte
posted in Share Best Practices
Multipathd error with SAN disks in RHEL

We have 6 RHEL 7 and 8 VSAs that we use to perform backups through VMware SAN. For this reason, the LUNs are presented to the VSAs, which are also VSAs. However, the problem occurs when the administrators increase the size of a LUN. Our VSAs stop working; for example, if I try to check the pvs, vgs, or lvs, the command hangs indefinitely. Has anyone else experienced something similar?

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Rajiv
Vaulter
M
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meloyelo51Byte
asked in Share Best Practices
Skip agent backups for unreachable machines

I have tried searching, but with search terms I keep getting looped back to topics covering snapshot backups and filters. If a VM has an agent installed, (therefore not taking VM/Snapshot backups) but is powered off in VMWare….is there a way to have it skip backing up the machine (or do something else like fail earlier, throw an alert, or something else you might suggest)? The issue is we have alot of machines where we are just not told to stop backing them up from the team that owns them, and just don’t want to reach out every time we see a job stuck in pending because it can’t be reached. Trying to free up resources to research actual problems, and not mask actual connection issues. We don’t want to manually disable machines that might be powered off for some temporary issue. I understand snapshot backups can filter by powered off, but these are machines that have reasons to have an agent installed and can’t utilize snapshots. running commserve v11.32.38 Thanks!

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Vaulter
Sri RaghavanVaulter
posted in Share Best Practices
Commvault Cloud Cost Assessment tool

Commvault Cost Assessment helps you to visualize the savings and is used for information purposes only: The information and estimates generated by this tool are based on a variety of assumptions and may not reflect your specific situation. These assumptions may include average hardware and software costs, typical backup and recovery costs and typical maintenance and support costs etc. The actual TCO of your situation will vary depending on a number of factors, including, the specific hardware and software you choose, your deployment environment, your customized backup and recovery requirements etc. We recommend that you consult with a Commvault representative to validate your exact situation and get a customized quote. We do not imply any warranties by the use of this tool.

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Onno van den Berg
Commvault Certified Expert
U
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up114743Byte
asked in Share Best Practices
Clients in more than 1 Scheduled Policy

I can see in the health dashboard that there is a Cleanup report which shows clients that are in a VM Image and a client based backup but is anyone aware of a report that would show clients that are in any two or more schedules. For example two Client FS backups.. Thanks for any advice.

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K
Vaulter
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Eugen
asked in Share Best Practices
Journal Mailbox Archive - doesn't run

Hello dear Commvault community, Can someone help me start the Journal Mailbox Archive job? The job always runs into error 19:801 (see log excerpt below). Unfortunately, I can't do anything with the error. Perhaps someone can explain to me what I have to do? Best regards, Eugen

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