Commvault Cloud Topics

HiI am trying to browse VM protected file systems which can be browsed from the CC and Java GUI with:{    "opType": 0,    "queries": [        {        "type": 1,        "queryId": "countQuery",        "aggrParam": {            "field": 0,            "aggrType": 4        }    },     {        "type": 0,        "queryId": "dataQuery",        "dataParam": {            "sortParam": {                "ascending": true,                "sortBy": [                    38,                    0                 ]            },            "paging": {                "firstNode": 0,                "pageSize": 15,                "skipNode": 0            }        }    }    ],    "mode": {        "mode": 2    },    "paths": [        {        "path": "\\"    }    ],

This is a quick one.When applying the below key to disable Auto Discover of Instances, is there a way to limit that to only one client instead of at a Global level? https://documentation.commvault.com/additionalsetting/details?name=nDisableAutoDiscoverInstancePostInstall In my case, I have MySQL DBA’s who want Auto Discover on and the Oracle DBA’s who want it off. They don’t want to manually turn it off every time an Instance is added.

We have been approached by a customer who has an old implementation of Commvault that they want to decommission. To do this, they want to recover any accessible data and then turn everything off.The Commvault environment has not been access in a few years so I’m stuck with the below issue.I’ve managed to get everything working, except Exchange mailbox restores.They are running V11 SP10 with an expired license. File level recoveries are working fine.When I try to recover a mailbox as a pst file, i noticed that a destination client must have the Exchange Mailbox (classic) agent installed to be available on the drop down list.I also installed the outlook client on the destination client without configuring anything.When I try to recover using the method below, I get 2 errors. https:/

Background:Apparently the “Commserve_DR_Disk” and Primary/Secondary copies are created automatically during certain CommVault installation/setup steps….We are attempting to retire an old disk library and there’s still some data on it that commvault will not age off (I may have to create a ticket for some of it). I could force/delete it but I’m also trying to have it clean up “nicely/cleanly”.  One of the larger blocks of data appears to be some DR backups that are attached to the ‘Primary” copy.  I did some digging by running the “Data Retention Forecast and Compliance Report” and it appears that this data (~10 TB) is hanging around due to “Managed Disk Space Option Enabled for Prunable Job on Disk Media”. I checked the Primary copy and yep, the “Enable managed Disk Space for Disk Library” has been checked. i assume tahts teh setting causing the extended retention.Questions:Is “Enable managed Disk Space for

Hello Commvault community,I need your help in order to add in our o365 Exchange online schedule also the Archive mailboxes.Currently all o365 active users are assigned the "365_Plan_Forever" plan (check attachment) for 4,179 /o365 users / groups mailboxes.In addition I created the "365_Plan_Forever_with_Archive" plan (check attachment) in order to backup also the Archive.So, when I “switched” all users to 365_Plan_Forever_with_Archive plan, the daily Exchange online jobs are running 24/7 with a lot of days and only for few amount of users.That's because the amount of their Archive usage….So, that's the reason Im here in order to help me maybe with a workaround, in ord

Hi,I want to collect or check how much capacity is consumed each client. is there any scripts or automated way rather than check every client’s job history?

During a routine check I found that Commvault is reporting many of our customers’ Teams azure apps are missing permission “ChannelMessage.Read.All”.I requested a couple of customers to check, and they are saying it’s not missing.Anyone else seeing the same? Know why?This is 11.28.63

Dear Team, How we can install remotely for out side office employee without using VPN services. Because when we are in office than all connectivity is properly but out of office network can its possible.

Greetings.Anyone know if a list exists, where I can read about new known issues after a hotfix?What I mean, if there are any new known problems that might have an impact on our backup service if we upgrade to 11.28.68, that we didn’t have in .63..

Hi team, please you could help me with a problem, i need to know how i can change the way that one job start a backup by user, beacuse currently my boss will delete one user, and i need configure each task in another user for example i need to change this user to other, but i but I can't find the option from where to do it.  

Looking for an example where HFS is providing data protection for Teradata v16.2  w/DSU.   Any experience with restore requests would appreciated, thanks

Hello!Customer has this TL that is partitioned. There's a partition for Commvault. Originally it had 11 slots and some drives.Customer added 30 slots but they don't get recognized by Commault (and so the tapes on them).Full scan does not update the slot count.What must be done to recognize the new added slots?Regards,Pedro 

Running DB2 agent level backup, backup size is about 1.9TB. Four tablespace, one tablespace is about 1.2TB. First hour backup performance is good(about 250Mbps), Commvault is backing up the 4 tablespace in parallel. From 2nd hour, Commvault only backup the huge tablespace, backup performance is only 100Mbps with one session.How to backup one tablespace with multiple session? or any other way to improve backup performance?

Hello All, My customer would like to know if there is a way to take a backup from the “Instant Clone” feature offered by Commvault . backup of a SQL clone ?https://documentation.commvault.com/v11/essential/144795_instant_clones_for_sql_server.html Thank You.

Hello Everyone, I am looking for some advise based on your experience as there is no standard guidelines from Commvault. My customer has Large DB  between 2 TB-6 TB and is looking for a faster recovery time.We are considering to increase the backup streams , the question is how many streams should be added ? Is it based on the size AND if the DB has multiple files? 1 stream per data file ? Number of streams for DB with single fileAny best practices to fasten the recovery time is appreciated, thank you !!

We ran into issues with our vault tracker (VT) reports not being send following the upgrade to FR30. While running the schedule report the scheduledreport.exe crashed. Following conducted research and conversations with development it turns out to be the case that they assumed the stylesheet option wasn't being used by customers and they were already planning the phaseout of the underlying code path. There are no intentions to fix the current implementation but to look for the ability to address it via the report engine. So, beware you can run into issues and that there is no immediate solution. 

On all of our storage plans we have an auxiliary copy that is uploaded to an S3 bucket, we have been doing some DR scenario testing recently which has involved  failing over to our CS server in AWS.How does the indexing work when doing a browse and restore operation? We have no index server in AWS however for the restores i’ve tested (when using the S3 data copies) it appears to be running a restore job & completing successfully, is the indexes stored in the s3 buckets?

My exchange backups are running long again like they did when I first started backing up. My backup health is at 76%.Does anyone know why this would happen?

I’m trying to restore a OneNote notebook and it’s not restoring in Teams. The error suggests to check “Notes.ReadWrite.All” permissions in my Azure app and I’ve confirmed that the permission is there and valid. 

I just recently set up Office 365 for Metallic, but I don’t see the storage details. Where can I find these?

Hi all,I’m trying to do a restore from an old domain to a new one from an Archive mailbox, I was wondering why the restore keeps creating another folder and going to the old domain?

I have 3 LTO7 tapes that were previously used for Microfocus Data Protector, then we wanted to use them for Commvault backups. But strange things started to happen with those tapes.1. Commvault recognized them as completely empty tapes, despite having information from the other backup tool.2. When I launched the copies the first 2 were filled with 6TB and 300GB.3. The third tape fills up with 2TB and goes into append state and doesn't let me use it by asking for a new tape.I already formatted it twice but the same thing keeps happening. But I see that the formatting that it does does not take it to the drive, it only does it at a logical level with the data from Commvault. In Commvault, is there a way to format it and purge all the data to be able to use the tapes in their entirety?

Hello,Trying to test Azure file share backup and restore from on-prem Commcell using MA on Azure.Adding a new content group and browse the content of the storage account gives no results even though content is there ( on zure side ).Credentials were set properly ( Account name  + Access key ) and the file sahre entiity can be accessed.  Any ideas ? Thanks

I have two media agents and a DDB. The ddb has two partitions spread across the two ddbs. I want to decommission one media agent. is there a correct way to do this? i haven’t found a document on CV support that seems to cover this specific scenerio.