Commvault Cloud Topics

I have two tapes that are not in the "Default Scratch" Media Group. I don't know why. and I can't move them.One media in media group "overwrite Protect media" all taks, move, the media cannot be moved as it is not a spare mediaThe second media is in Catalog media and I don’t have the option to move it .these two medias were used like others medias that I use. For auxilary copies

Is there a link to where I can learn how to write commvault  qcommand?

Hi,My customer having issue where they claim suddenly they have prob to login to console due to 2 way authentication enable. It cannot send the email to the respective user. Anyway that can be done to disable the 2 way authentication without access to console? Refer attached picture for reference.

Hi guys, In order to configure hardware WORM beside commvault’s WORM, we found this note "If you have multiple storage policies/copies created using the cloud storage pool, make sure to set the same number of days as retention in all the copies." under the link below :https://documentation.commvault.com/11.24/expert/9251_configuring_worm_storage_mode_on_cloud_storage.html Does that mean that all the secondary copies that have to be stored on the WORM storage have to have the same retention ? It got me a little confused. Since in our case, from each Storage Policy we will create a new copy that will be saved to the WORM Storage, do we have to assign the same retention to all the newly created copies ? Thanks in advance

If we back up a 3000 user with 40TB Exchange data, what would be the expected storage usage taking into account deduplication and compression, with one year retention?

Hi Team,I have a remote site B which i want to restore VM.The Remote Site Host are connected with vCenter at site A.I have deployed one Media Agent at site B.when i select that Media Agent at site B (same host/same site) i cannot browse the Datacenter / Host list.I able to restore use Media Agent at A site.i have to use B site MA in order make the restoration process run faster where the site A MA took 4Hours for restore since cross site. Please advise which setting i have to do to fix the error. Thanks.   

I downloaded the version 11 Download manager 22.9 MB, I go to install it and commvault install is blocked on my client so I have to get larger install package.I am on version 11.25.32, is there another install package that is smaller than 2gb / 11.25.36 I know before the install packages were 300MB.     

Hi all. Does anyone have any rough figures on the time it takes for the script to complete the work, and the media agent become available again?I have 6 Hyperscales in a block, with about 300TB of backup data on the block and am just wondering how long Activity will have to be disabled for.

Quick question. I understand the longest time per backup task is 10 seconds. Is there someway to get around that limitation?If no, that’s ok. I’ll just break out clients into separate schedule policies. 

hi vaulters, we face 1 client with readiness check failed, when look into cvd log at the client, there are repetitive messages25260 5a6c 06/08 17:02:35 ### ERROR: CvFwClient::connectToGroupOfCS(): Couldn't connect to any of the CS interfaces (COMSERVER,COMSERVER)25260 5a6c 06/08 17:02:35 ### ERROR: CvFwClient::connect(): Unable to connect to COMSERVER:8400: 0x80072747:{CQiSocket::Connect(290)/W32.10055.(An operation on a socket could not be performed because the system lacked sufficient buffer space or because a queue was full. (10055))} please kindly help and  thanks in advance dings 

We deployed 7 CommCell servers and got 7 Command center portal. Could Commvault provide centralize portal to manage all Command center URL?Our operation team want to access one portal, then they could click each Command center portal to finish these routine job.

Is anyone using NetApp for CommVault disk library, we just replaced the HP MSA2050 with NetApp FAS2720, this is 72 SATA 14.5 disk enclosure. The write performance is great but read is supper slow. The Aux copy is very slow for SQL DB backup and Exchange. I run Validate Storage on 1 path, all backup and aux was disabled, that is the max read of 31 MB/Sec   

I see in the docs that Metallic VM backup supports Hyper-V hosts and Hyper-V clusters.But I have not found in the docs how to set up a cluster. Ex.Do I load the Proxy on all nodes, and Metallic figures out which node to use for which VM? We are planning a demo, so there is no trial and error and previous knowledge of Metallic VM setup.(We are using the Office365 backups only at this point) 

Hi, Is it possible to backup the NFS drive mounted from the Client. I tried to add mount path in the subclient properties under content tab. Then run the backup but its failed. If possible what is the proper way to backup the nfs mount path from the Client.

I get the same Events in JavaConsoles EventViewer, but the Alert Rules don’t include all those new IDs. Do Admins need to manually update those predefined Rules or should the Upgrade have done that?

We have a lot of VMs which changed the backup from filesystem based to VSA and some from VSA to filesystem based. When we move a FS backup client to VSA backup we do uninstall CommVault software.I expect when we move a client from VSA to FS backup, the VSA configuration (client properties) should be gone when last backup it’s aged out, same in the other direction. If not is there a possibility to remove it? Or what we need to do to have a clean commcell.my problem is: when I catch information via API I am not sure if I got current configuration or the old configuration. sample: I see then last backup taken via FS backup 2 weeks ago but hidden we taken VSA backups which are up2date.CV version: 11.24.34regards Juergen

Hi team, A customer is performing the aux copy using Azure BLOB Cool storage as a target.(Source storage for 1st copy is DAS and Target storage is Azure BLOB Cool storage)Can customer change the BLOB storage tier type to Hot without any issue? Thanks.

Hi, I am still learning about commVault and I am trying to fix an issue with a Commvault > CloudApps job which have three buckets as Subclient. Two S3 buckets are backing up ok and the other one getting errors in the specific job history some times [82:129] and some times [19:583] Description: Another backup is running for client [Custom_AWS_S3], iDataAgent [Cloud Apps], Backup Set [defaultBackupSet], Subclient. I don’t know its anything to do with the credentials used for the S3_EU region but the client readiness checks saying “ready”. I am still struggling to find why two buckets backing up using the same IAM credentials? So why just one bucket backup task is failing for the job. Please give me some insight into it. ThanksSuj 

Hi fellows,with respect to the Books online it should be possible to restore Guest Files back to the Redhat Guest.https://documentation.commvault.com/11.24/expert/31969_restores.html"Files and folders can be restored to the source VM, to a physical client, or to a VM with an appropriate agent installed. "Unfortunately it is not possible to select a "restore to guest" during Restore in Commcell Console or Command Center (11.24). Do I miss something? Is there an additional setting that I have to use for this case? Regards.Michael

Hi,Can some one tell me the difference between: SKUName="Commvault Backup & Recovery For Virtual Machines, Per VM (10-Pack)" SKU="CV-BKRC-VM10-VOI"  and SKUName="Commvault Complete DP For Virtual Machines, Per VM (10-Pack)" SKU="CV-DR-VM10"I believe the Complete DP For VM does not require extra file- or application licenses if the VM has also such a license.KRDanny

We have below query from our customer. Does the Access Nodes only require outbound connectivity to Office 365? Is there any requirement to configure inbound connectivity?

 I don't know why it happens on the server. (core,number)Is there a way to prevent it CORE? 

Hi All, The Adminconsole showing the recovery Point of the client in Dashboard and as per my understanding Recovery Point refers data available from Primary Copy.Sameway,  how can I get the receovery Point from secondary copy?Any report and any way to get the information? Thanks in AdvanceMani  

Hello I am having trouble logging in when running qlogin.The user logs in just fine on both console and command center.I get this error when trying: qlogin: Error 0x202: Failed to connect to QSDK ServerBefore I restartet Commvault services I got this error: qlogin error 0x70c failed to save token to a file Hope someone has the answer :) Thanks.

we deployed 7 ComCell servers, how to generate DR dump summary report? want to check the 7 ComCell server DR dump job on one page.