Commvault Cloud Topics

Hi guys;i need some help about this, I perform a feature release update today, but after that my main production cluster server stop working telling me that one of the server in the cluster is in another version of the software, which its true.But my questions is If I perform a DR restore to the moment before the update start will my commserve perform a downgrade to the version it was before the update.

Hello All !I am trying to find a way to get the state of the CommCell JobSchedulerCommCell Properties → Activity Control → Enable Scheduler by using REST-API calls, but I am unable to find any calls that show this state.The reason is that I want to have a repeating  Alert if the Scheduler is disabled. I know I can get an alert for disabled/enabled by the Events19:656 Enabled19:655 DisabledBut these are one-time alerts which may drown in all other alerts. So I am looking for a REST-API call where i can Get the state of the Scheduler to be able to catch the state in a repeating script. I don’t need to be able to Set the state. Kjell Erik FurnesUniversity of Oslo, Norway

We are thinking about to have the importands VMs from the company vbackup to NetApp volume which has SnapLock enabled, reason to be save for a ransomware attack. my question now is it possible to start a live recovery of the VMs  as the snaplock storage is readonly? we running v11sp24.34, vm backup wth v1 indexregrads Jürgen

Hi, Somebody knows how this can be translated in the Cloud Azure ?https://documentation.commvault.com/11.26/expert/120376_compliance_search_and_ediscovery_hardware_specifications.html

I have a question about “quick look”.Two different users perform the same operation and click the "Quick Look" button in Outlook without the add-in and the effect is that one user generates such a link and it works (the message from the archive is fine).and another user generates such a link (which does not work)I don't quite understand why these two users have different link syntax. What can it depend on?SP 24.25

Is there any issues with in-place windows upgrades with regards to commvault? This would be on the media agents and commserve and going from 2012R2 to 2019 Thanks

Oracle OCI required Ports when CommCell is on premise

Hi Team, Can you please help me to add start, end time and duration of the job in Commvault backup summary report? Thanks,Murugan Chandrasekaran

HelloI need to upgrade our 11.22.62 commvault version to the 11.24 feature release. I can just do this via the commcell gui correct?   Kind of like the way I install the maintenance releases etc except this will be a feature release.?   I plan on doing commserve/media server first then the clients.. or are you suppose to perform the feature release upgrade a different way? Please advise.. thanks in advance!BC

Hello Team, Could anyone let me know what is the purpose of using sealed DDB?

hi,i created VM and after that i installed Commvault agent.The backup succeeded a number of times and then it failed with the above error, can anyone tell me what the problem is?on this VM we are not working with Key Vault  

Hello, Is there any procedure or steps to follow to add 2 media agents to existing ones. My gridstor is composed of 2 MA. Thanks !!

Hey all - we are using encryption on our S3 library in AWS.  Is it a best practice to also enable software encryption on the primary copy?  For the encryption of the backup data going to S3, is there a specific encryption type I can find somewhere that is in use? This is in my storage policy Primary copy properties. This is just an example of where I found the setting….  

Hi Team, Is it possible to cross restore from RHEV to Vmware? Best Regards.

We installed a HyperScale X reference architectur. The host name of the server was in front of the installation “server2”, after installing HSX the hostname is like to the product serial number. Why was the host name changed? Can we change back to the formerly host name?RegardsThomas

I've joined the community to seek your advice on a subject that I'm struggling to grasp.Please accept my apologies for the lengthy explanation.We are currently protecting our virtualized data with Snap backups in Commvault configured to retain 30 days of backups (7 incremental daily backups and 4 weekly full backups) and monthly and yearly backups sent off to Azure cloud for 7-year retention.We are achieving quick restores with the Snap backup, and we are now planning to introduce a SAN storage system on-premises to manage backup copies of snapshot data.As part of this, I provided detailed VM data sizing to estimate the storage capacity to purchase.I provided the total number of VMs to be backed up by adding the application size of the existing data sets, and the NetApp sales team used their sizing tool to estimate the capacity required for the next three years based on the total number of VMs, frequency of backups, retention period for backups, and a 50% compression/dedup saving for o

Hey,I need to re install software(in this case mysql agent) on one of my client computers.Repair isn’t helping in this case so I wanted to completely remove and reinstall the mysql agent. What happens to all of my previous backups when I uninstall the software?Will it be kept and be able to restore after I reinstall the software?Thanks

Hello All,If we uninstall the Java from Commserve, the CommCell console will work? or it will continue to work as we have the java opensdk installed from third-party folder during the software installation?RegardsAnanth

I installed the Linux Package. (file system, MediaAgent) Media Agent is online immediately after installation. But after about 5 minutes, it becomes offline. (Not working on anything)Do you have any advice?  

Hi,We have a NAS Share Backup (NetApp) configured to use IntelliSnap to create the initial snapshot and afterwards, run a backup copy to copy the data to disk.We were assuming that Commvault would backup the data from the .snapshot folder on the original volume. As the customer is using a virus scanner (vscan) on their NetApp shares, we created shares on the original volumes specifically for Commvault/backup where we would disable vscan.However, we found out Commvault isn’t backing up from the snapshot folder under the original volume, but instead is creating a volume clone from the snapshot. On this clone, Commvault also creates a share. And you guessed it, vscan is by default enabled.This causes all kind of problems. Slow throughput because all files need to be scanned, occassional hickups from the virus scanner where it’s quarantining files, …Is there a way for Commvault to use the snapshot folder under the original folder, instead of creating a clone? Maybe with an additional setti

Hi everyone, I’m new to Commvault Backup. So pls can anyone tell me how can I download the Commvault Backup Software? Please guide me in step by step process to install.

In an activity with multiple choice branches an activity may or may not be defined.How do you check if an activity is defined with a script. For example: You may have a choice of how you want to gather some data, and the results may come from one branch or the other.To set a variable you need to determine which branch was used, a Try Catch block can’t be the want.  Let me know if this isn’t clear.Thanks.Chris.

Hi I would like to stop services through workflow ; how do i confirm that all the services are stopped what does timeout 60 indicate? My workflow gets stuck at this step when i tried to stop services using :GxAdmin.exe -consoleMode -stopsvcgrp All -stop, with “waiting for response from workflow”

Hi, we got a question from a customer, if it is possible to use the Oracle Managed Files (OMF) for a restore of a Portable Database (PDB).The customer would like to let the OMF handle the file location, just point to the OMF and start the restore. Is there some switches or additional setting the customer can use?If they input the file location by hand, OMF wont recognise the instance.

Hi,I created a workflow to restore a VM and for next step “WaitForJobCompletion” I have to parse the output of the execute step.Therefore I have defined a global Variable “RestJobID” and try to set it using a OnComplete Script.This is the OnComplete Script:XML outputXml = utils.parseXml(xpath:{/workflow/Execute_VM-Restore/outputXml});if (outputXml != null) { workflow.setVariable("RestJobID", outputXml.getText("//jobIds"));}I can see the JobID of the restore Job in the Log, but my script is not working as expected.And I don’t know Java.I spent hours searching and trying, but without success.Could someone please give me a hint?Thank you.