Commvault Cloud Topics

Hello Guys, appreciate if you could help me filling the xml file as im not good with xmls i’m migrating 300+ subclients from old vcsa to a new one i’ve used the below xml file however, i dont know where i can put the destination vcenter ?what other values should be filled in vm subclient cloning.<App_CloneSubClientRequest><cloneEntity><test1/><defaultBackupSet/><VMware/><Virtual Server/><vcenter-01/></cloneEntity><subClientProperties><subClientEntity><test1/></subClientEntity><content><path/></content><vmContent><children equalsOrNotEquals="1" name="test1" displayName="test1" type=""/> </vmContent></subClientProperties></App_CloneSubClientRequest>  Thank you!

Hello,I want to use Commvault to backup 10 laptops.The files used are :Vidéo : .MOV, MP4, .RAW, .BRAW, AVCHD, BOO, DOO, TBL,  Editing files:  .FCP ou .SRT Audio : .MP3, WAVE, AACCould I use the deduplication and compression on these files? If yes then what will be the ratio? Thanks.Best Regards,Ben

If i want to restore  an email of exchange online, i cannot see any emails. If i use the java console there is no problem, I can resore a single email from a user. Anyone seen this before? User rights? 

Hello!Our auditors use reports from Commvault to verify incidents in our incident system. Mainly they have been using PDF reports.As of late we discovered some discrapancies in the reports. First it seems the number of pages created for a pdf differs even though the time frame is the same. We also discovered some naming and columns was changed in the reports. I think that both can be explained by that one: the PDF creator program might render the pages diffrently, Second: the naming and column change problaby was due to service pack upgrade.I also discoverd that the number of protected object wasnt consistent in one of the reports, I had run it 3 times for verification. All other counters seems to be accurate. How can this be? The reports should be the same if all selection criteria are the same?Anyone else experienced this? Headings of the reports below.BR Henke 

Hello guys,Currently I’m backing up VMs in a Nutanix environment, and for this Plans for each VM was created for a better control and because we are using Commvault as MSP.I verified that the backups are running as expected, but I noticed that some of the backups Plans that I configured to make specific folders and directories from Windows Server instead of backup what I selected in the Plan and associated to the VM it is making a complete and incremental backup of the VM.So, I just want to see if this is a okay behavior or is something limited of the Nutanix hypervisor? Thanks, 

Hello,Netapp cloud volume ontapI am trying to find How to backup Netapp cloud volume ontap with Commvault.Is it possible ?     

hi, a customer of ours is using the Onedrive backup functionality with 4 acces nodes.they have allocated azure storage as a shared path for all 4 nodes their jobresults.so that they can manage the data more easily. the customer however allocated COOL tier storage for this, and we are coninously getting the following error in the discovery: Exception raised while creating tables. SQLITE_IOERR[10]: disk I/O errorso we are wondering if COOL tier storage is supported for a Jobresults folder? i could not find a direct reference to this in the docs. kind Regards,Thos Gieskes.

Hi, Does anybody know if Sybase 17 is currently supported by Commvault.when looking in docs https://documentation.commvault.com/11.25/expert/3102_sybase_system_requirements_03.htmlit says: Sybase Adaptive Server Enterprise 16.0 SP03 PL07 and More Recent Versionsbut I am unsure if that means v16 and higher SPs or v16 and any “More Recent Versions” like v17.Please let me know.

Hi,  is there any best practice for backing up tanzu environment ? thank you.

Hi,I saw Commvault bring Commserve Linux feature in Feature Release 25. So i wanted to test it. I created Linux package as described here;https://documentation.commvault.com/11.25/expert/2696_downloading_software_for_unix_linux_and_macintosh_computers_using_download_manager.htmlI installed fresh RHEL 8.3. I’m trying to setup as described here;https://documentation.commvault.com/11.25/expert/132361_installing_commserve_server_in_linux_environment.html

Hi, Does anyone know where there is any good / recent documentation regarding IntelliSnap and using IntelliSnap with a NetApp and / or vSphere environment? Installation, configuration, admin, or best practice? Anything I have come across seems to be date 2015. Thank you!

We are migrating VMware VMs to a new NetApp storage array via Storage vMotion. In our current environment we use VMFS datastores. It is our intention to create vVol datastores on the new NetApp storage and migrate from VMFS to vVols. Is there anything we need to know or be aware of as it relates to our Commvault backups? Is there anything we need to change in our Commvault environment or change in our approach to performing Commvault backups? Thank you!

Hello, Everyone.I have a client trying to airgap their data. They have some data currently backing up to tape at an off-site location.I know having a backup offline on tape is a type of airgapping but they are looking to sever communication between the production media agents and DR media agents whenever replication is not ongoing.I know commvault has some scripts and workflows to create these, but i am looking at doing a one-way firewall configuration between the production media agents and dr media agents, using the DR media agents as the source and prod media agents as destination, so that connection can be established from only the remote site. Does that make sense? i would appreciate any advice i could get.

Just to verify.The subjected workflow only exports settings for a stg policy but no action is done on the source commcell. Hence all backups etc.continues to work as before?//Henke

Hello,We want to backup a big Metro Cluster with many volumes and NFS and CIFS shares using the snapdiff feature. We started with default subclient and configured some exclusions of shares where we do not want to create a snapshot. Each share is on a separate volume but we saw that snapshots are created on all volumes even on the volumes with excluded shares.How can we control the behaviour of creating snapshots on backuped shares (volumes) only?Thanks at all.

commvault DB2 Incremental backup is taking high time compared to full backup

Hi, we are looking for an report which reports the backup status of the exchange mailbox v2 agent.  The normal Reports have no informations regardingd the following inforamtions: Skipped mailboxes Failed Mailboxes Completed mailboxes In the java gui only the archive backup juob sum report is working but with non inforamtions. In the command center also no detailed inforamtion.  We need in the daily reporting an info which mailbox did not worked and which has skipped.  Do you know any possibility for this ? 

Hi,I would like to ask on how we can perform recovery of data from our offsite copy. We have CVfailover setup in our environment below are the options we need to perform. From Commcell console in Site A, How to recovery our data form offsite copy which is in a secondary storage of site B? When commserv in Site A went unavailable and the commserv server in site B become  active after successful CVfailover. From commcell in Site B, how to recovery our data from primary and secondary storage in site A? and how to recovery our data from secondary storage in Site B  when commcell servers and storage arrays in Site A a is also unavailable?Refer to the attached photo for the commcell environment. Appreciate a lot to anyone who will provide a response. rolan. 

Hi all, one short question regarding hyper-v data reader and auxcopy to tape.  When i´m using 10 Data readers during the vsa backup job and i would like to copy this job to tape did commvault user 1 Stream because its only one backup job or did commvault use 10 streams for the auxcopy.  As i know for vmware i must take the vsa v2 agent to get multi streams for auxcopy but regarding hyper-v  maybe you can give me an quick hint. Thanks

Hi,I'm trying to do a table level restore of postregsql from the production server to an auxiliary server.If i perform a database restore without selecting table level browse, the restore works correctly.Below are the screenshots of the restore job: This is the extract from the PostGresRestore.log:107062 1a252 10/20 11:17:18 933085 PostgresRestore::getArchiveFileIdsFromIndexForAJobV2() - totime = 0107062 1a252 10/20 11:17:19 933085 IDXBROWSECL Sending init request [<?xml version="1.0" encoding="UTF-8" standalone="no" ?><databrowse_BrowseR

HI @Emils I am facing same issue with oracle rac agent - where we have three node cluster for a database, if one node is down, the rac agent is not taking the available node for the backup. is there any config need to be changed?

Hi, someone has experience with Lenovo DE2000H and IntelliSnap, Lenovo DE2000H is a rebranded NetApp E-series 2812 storage

Hi Is it possible to enable 1-Touch Recovery on Linux by default?So that all new added clients will have this feature enabled. 

Hi, Having issues with installing the Commvault client on a linux machine SLES 12 SP4 with SAP HANA. @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@Machine : jg-sapbckupprdFile    : AutoInstall.log@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@4108  11e0  11/14 15:02:57 1315826 [fnCvUpdateDBJMStatusNew] Updating Database with evMsgId [1140850840] for  JobId [1315826], JobType [3],clientName [jg-hanadr], clientId [0]4108  11e0  11/14 15:02:57 ####### [SendDisConnectReq]() - Sending disconnect request.4108  11e0  11/14 15:02:57 1315826 [InstallUnixSeed]() - Before installing seed package, need to check if packages [] selected for install are supported on remote client [jg-hanadr.jaidah.local]4108  11e0  11/14 15:02:58 1315826 [InstallUnixSeed] Base package will be installed on client [ jg-hanadr.jaidah.local ], installDirectory [  ],ans file [C:\Program Files\CommVault\Simpana\Deployment\I

Is there going to be another way to configure sending email if legacy SMTP relay is not allowed in the azure account of the customer ?