Commvault Cloud Topics

Has anyone had any major issues after install 11.34.44?  Failed to mount disks, slow throughput, VSBKP disconnects constantly.

Hi all,We have a customer who is migrating away from VMware (they'll probably not be the only one). They will be migrating to Nutanix AHV version 6.8. Now, I have a few questions about version compatibility:Commvault 11.32https://documentation.commvault.com/2023e/essential/nutanix_ahv_system_requirements.html Latest supported AHV version is 6.5 Latest supported Windows OS for HotAdd Proxy is 2019 Latest supported RHEL OS for HotAdd Proxy is 8Commvault 11.36https://documentation.commvault.com/2024e/essential/nutanix_ahv_system_requirements.html Latest supported AHV version is 6.5 Latest supported Windows OS for HotAdd Proxy is 2022 Latest supported RHEL OS for HotAdd Proxy is 8Is this information correct, or is BoL outdated? Customer is currently running Commvault 11.32, and would like to protect AHV 6.8 with Windows 2022 Proxies. But

Hello dear Commvault Communiy,I have a question about the CommCell split. I hope there is someone here who has done a CommCell split before.We installed a second CommServe, got two AuthCodes from Commvault (each for a CommServe) and exported the Files via CommCell Migration. When importing the filed into a new CommServe, an error occurs with the code (106:3). There is hardly anything to be found in the logs. Can anyone do something with the error code? 

Hi Guys,I have disk library with 8 MPs inside and 1 of them selected /plan for decommission as i dont need it or must destroy hardware under it (mean plan for decommission as selected on MP level “disable MP for new data” + “prevent data block references for new backup” 1st mine question is why CV still, after so many years on market,  have no possibility to decomm MP. Mean here simple click on MP from GUI and then options “decomm it” which will move/spill from that MPs to other MPs in the same library all data (jobs) and  dedup data for jobs ?  And again as probably will be here such suggestion i dont want move MP to other place  as i want to get rid of it and have clean environment beside to remeber that MP called X is laying here but i real is not need :( ! But as i have not what i want i must take longer way to achieve what i want so wait till data decommiss ….here lucky if user have not INFINITIVE retention as then CV is as child “can not do anything

Our SLA’s for postgres need to be excluded or are consistently missed.  We are using FS based backups, and it appears the SLA is looking for dump based backups.  Any idea how to fix this and have it look at the FS backups when reporting on SLA? Thanks- Chris

Hello everyone ,We are currently exploring options for implementing a Disaster Recovery (DR) setup between two sites within our organization. Our main site operates on Nutanix AHV, while our designated DR site runs on VMware. Given the difference in virtualization platforms, we would like to inquire about the feasibility of establishing a robust link between the two environments to support seamless data replication and failover capabilities.Specifically, we would like to understand:The compatibility and integration options between Nutanix AHV and VMware for DR purposes. Recommended tools or technologies to facilitate data replication and synchronization between the two platforms. Any prerequisites or considerations we should be aware of when configuring such a setup. Support for testing and simulating failover to ensure reliability.Our aim is to ensure minimal downtime and data loss in the event of an outage.

Hello,Is it possible to restore a single deleted active directory GPO with the Active Directory iDataAgent?Thanks!

Hi Team,I want to understand how exactly the space reclamation job works and why do we need it when we have Data Aging. What is the Data verification and how it works in the background. Thanks.

Hello Team,Recently we created a configuration with Commvault and StoreOnce Catalytsi discovered about 3 days ago that when i trigger full backups the fail with this error Error Code: [13:244] Description: [Media write operation failure] [HP-StoreOnce media] [Error writing to the media.]There are 3 vms with this error.i did tried to backup one disk at a time as a test and it seemed to work fine, but when it comes to the c: drive backup are failing with this error.just to mention that connectivity is over the net. Has anyone had a problem like this before ? i’ll be helpfull if anyone of you can help. Kind Regrds

Hello,Some question about the Storage policy to plan conversionI have let say 10 storage policies.SP1 to SP10The schedule policy associated to these Storage policy is always the same  : Schedule_Policy_ inc daily _8PM_synth_full_Sun_10PMI created a test Storage policy with a few clients.I ran the Plan conversion App.The SP was converted to Plan.I noticed that the schedule policy Schedule_Policy_ inc daily _8PM_synth_full_Sun_10PM has been disabled during the conversion and It is a normal behavior.But it means that other storage policies that are not yet converted will not be backup up until I convert them ? Also I noticed that the synthetic full full backup schedule was not taken into account during the conversion Thanks for

Hi!We’ve recently moved media-agents to new servers, and i’m now in the process of “cleaning up”. And for 3 of the 4 media-agents the report showed nothing, and i could delete the mediaagent without any issue. However, for the last media-agent, it complains about “Proxy Server to Perform Intellisnap Backup Operations”, and lists a client name, a backupset name, and a subclient name.This was “correct”, because there was a subclient there with that name that was configured for intellisnap (but not in use, and had no backups). So i deleted the subclient… but even so, now several days later, when i try to delete the media-agent, the report still complains about the same “issue”. I could ofcourse just ignore the “warning” and proceed with the deletion, but i’d much prefer for the report to show that there is no association, before proceeding with the deletion.

HI All, I’m looking for some details on Contentstore Mailbox solution in terms of technical explanation of working and high level steps for implementation. I have referred the documentation but they seems to confusing with so much of information to process.  It will be really helpful. 

Hi Team, How can I query the last backup date of a Vmware VM?According to the checks I made, the GUID of the VM related to the API named VMs is determined first. Then, with this GUID, we can access the information of the specific VM using the API named VM Details. Would this way be correct? Is there a shorter way you suggest ?

Hello Team, In the next year we have plan to switch access for adminsitrators from CommCell Consol to WebConsole. Becuase Commvault decided to not continue new features from JAVA console.And question what is best practise for secure Commserver server when only WebConsole will be avaialble in our infrastrcture, some jumphost from where administrators has access, or dedicated server only for WebConsole services?Maybe push the Commserve Server to DMZi?Current we have Commvault access by jumphost dedicated for a region. Regards, Michal 

We have doubt about Disable WORM storage lock feature.Currently we are on 11.32.59 and storage is Netapp GRID and HPE Catalyst.We are planning to enable the Storage lock feature. If in case we have to disable the WORM storage lock once enabled, we have to follow the below steps.https://support.commvault.com/Article/Details/82504 In our environment we dont have SMTP configured.What is the workaround here? Please advise.  

I am trying to export the old backed up mailbox to a PST but it showed error that “Selected items size [43524715222 bytes] exceed max size allowed to export [26843545600 bytes]”. I could not split the folder as it is just one folder [Inbox]. Any idea how to resolve this? Thank you.

Dear Connects,I have question related to Dash copy. I have a DB2 Client, Which writes Log/normal FS Incremental Backups backups for every 2 hours. In this way I will be having 12 Log/FS Backups in my primary Copy per day. I Just wanted to move only last Log/FS backups which happened in the day to my dash copy not all the backups which happened during the day. I could see the options for Full backups, not for Logs or Incremental Backups. Please suggest how to achieve this. Thanks !!    

Hi,Having issue backing up SAP HANA database (full DB and Log).  This server hosted both  SAP Quality and Development DB, but only Quality DB is getting the issue.Please advise.

Is there a way to add roles to existing MediaAgent servers?

Hello,can someone tell me when this feature has been enabled please ? User [DOMAIN\User] has initiated a Delete Client request for [client01]. I noticed that each time I want to delete a client, An email is sent to all admins for validation.https://documentation.commvault.com/2023e/essential/multi_person_authorization_to_minimize_insider_threat.html Thanks ! 

Currently there are 2 servers,  one of which has MS SQL on it for a business application.   and the other has a media agent and file services etc. on it.    They want to put everything on one server,  can the MS SQL and the Media agent function on the same server.   The server will be running Window Server 2022, with a MS SQL database running on it,  along with file services etc.   Will it work.   suggestions.   etc.

Hi Community,We are planning to implement MediaAgent side software encryption in our Commcell. I have changed subclient encryption setting to Media side for all the existing clients. But for new subclients the default encryption settings is Agent Side.Is there anyway to set by default the Media side encryption for all the new clients?

Currently we have our MRR Backups set to have a monthly Full set to be stored for 2557 days, which is 7 years.  This used to be the way we stored tapes but I feel that we need to change our thinking, as our system has 7 years of data and we did a full when we switched over to MRR which was uploaded.  So for our Company Policy in theory every monthly full has 7 years worth of data.  So at most I would think saving a year on the cloud is fine.  It would keep us safe from most issues unless something sits for a year without being found or triggered.  Long way to get to my question.  If I change our extended retention from 7 years to 1 year will it need to run a new Full Backup and reupload everything again or will that first backup we seeded at the start will just be there and all the other backups will just age out after they hit 1 year?  I really hope that makes sense, it does in my head.  Thanks for any info.

Hello,We have Commvault server, simpana version 11.28.68.We have situation that we want to keep the old backup whose retention expires soon. Also we disabled the schedule policy for this specific subclient.Is it recommended that we disable Data Aging for this Storage policy?If we disable Data aging for this Storage policy, backup jobs should not be deleted regardless of  exceeded retention?Best regards,Elizabeta

Hi,currently I’m struggling with PLANs and Oracle Backups.Once I associate a database subclient to a PLAN, the Archivelog storage policy is moved to the same plan. (whithout internally modifying the original PLAN association for the Archivelog subclient)if the PLANs are using different storage targets, this is not the wanted outcome.Is it possible to define the Archivlog policy / plan indendent to the database subclient (or even commandline) plan ? (V11.32.71)rgdsKlaus