Commvault Cloud Topics

Are there any rough timelines when HyperScale X Reference Architecture will support the HPE Alletra Storage Server 4120 ?The HPE Alletra Storage Server 4120 is HPE’s next generation of the currently support model Apollo 4200 Gen 10 Plusttps://documentation.commvault.com/2023e/essential/design_specifications_for_hyperscale_x_reference_architecture.htmlThanks

./cvpkgaddcvZipFile = /home/sysadmin/Linux/linux-x8664/linux-glibc2.3-x86_64/BinaryPayLoad/cvzip/home/sysadmin/Linux/linux-x8664/LooseUpdates/Updates/linux-x8664_11.0.0B80-SP7_SP7-HotFix-1749/linux-glibc2.3-x86_64/installer/newinstall.gzUsing installer from updates at /home/sysadmin/Linux/linux-x8664/LooseUpdates/Updates/linux-x8664_11.0.0B80-SP7_SP7-HotFix-1749/linux-glibc2.3-x86_64/installer/newinstall.gzUsing package installer /home/sysadmin/tmp/.gxsetup/12230/newinstall: - v1180534 11373KB gzipped at uslinux01 on 17-03-29 18:52:20 by pbuilder..chgrp: invalid group: ‘14 groups’ FYI - I do not have “ROOT” access to the server could the above be the cause of that error?

Hi Team,We are experiencing an issue with one of the servers, which disconnects from the application at 5 AM EST every day. Upon investigation, we found that a snapshot removal operation or disk consolidation of the backup snapshot occurs during this time.We have a scheduled backup at 5 PM EST every day during non-business hours. However, Commvault triggers the disk consolidation operation at 4:58 AM or 5:00 AM EST every morning, causing an outage on the server during this time.Is it possible to change the disk consolidation window/schedule/pattern?

Seem to be on the struggle bus as of late with LiveSync. I’ve reinstalled the failover packages a few times but when I run CvFailover -OpType GetFailoverConfig my standby role doesn’t show up as “Stand by Node” it is “Test node”. I’ve tried disabling and re-enabling LiveSync, etc. Nothing in the LiveSync logs that I can see show why this is. Any ideas would be appreciated.Uninstalling and reinstalling is sort of a pain due to certs and CA bundle monkeying around and I can find no references to Test Node in any documentation pertaining to the Stand By.thanks

Where do I find detailed information on setting up Syslog for CommVault Metallic?Where does the syslog traffic originate from?

 Just abit baffled by how to create backup plan for vm groups called domain controllers . we need to have daily backup with retention period of 35 days and also vm group of same machines run every month with retention of 365 days . i created daily incremental backup Plan  as well as monthly incremental plan , but dont know how add the vm group to both or is there any other way . Thanks  ( please see below table). The enviroment is vmware virtualization  Service/System  Historical Period  Recovery Point  Data Retention  Recovery Time  Domain Controllers  0 to 35 days  24 hours  35 days  Next business day  Domain Controllers  35 to 365 days  1 month  365 days  3 business days 

I backup my VMs in sub clients and once and I while I will get a failure due to “insufficient free space available to create snapshot”. Sometimes I try to move things around on a datastore or try to do an extension but the storage team does not always appreciate it. I found I can just lower the threshold in the sub client and the next backup works fine.  Am I losing anything by doing this or making anything less sufficient? It is much easier for me to fix it on my side than debate with another team but is this health in the long run? 

Hi,I created Storage Pool form two Media Agents with DAS storage, DataServer-IP transport is used to access partner MA storage. DDB has 2 partitions, one per server.I did DB restore tests, using 2 streams and got results around 900 GB/h per stream.But if I create Storage pool using only one MA restores are faster, around 1250 GB/h per stream.Do you have any ideas, why DataServer-IP slows down restore process? In my understanding it should be opposite.

I just want to list all servers that were backed up in the last 30 days. Preferably just the VMs. I just want o compare what is backed up vs what i download from my active VMware VCenters. Is it possible to list just the servers without  all the storage policy and schedule info in a report?

Hello All,I am taking triditional VMware backup and I also take with Intelli snap. (virtual server Agent snap). What is the differneces between them. And IF I take backup via Virtual Server Agent snap,Will  the snapshots grow continuously during the backup Copy period? 

Hello,I have Commvault backup server on simpana version 11.28.68. Also I have Tape library HPE MSL3040 with two Drives..The backup is placed on the tape library. I have a problem two days ago with one tape which was stuck in one drive. I read instruction for Tape library where I immediately had to remove the tape from the Tape library that caused the problem. That tape was in Assigned media. I didn't declare it full, nor did I move it to another scrath pool, I just took it out.Now I have situation that in Assigned media there is display as if the tape exists. but there is label “Not available”. Now, I declared tape bed but still exists in Assigned Media.How can I completely remove the tape from Assigned media?Thank you!Best regards,Elizabeta  

I am setting up a new user/group and not sure which permissions to apply so that the user/group can only view the plans (schedules) that’s assigned to its resources. 

i have the commvault v 11.32.76. im trying retire from protect>laptops a laptop. the job starts but in job log i receive error. job log is attached. in my command center email settings is configured and its works. but when i click retire on laptop,i receive message that i recieve email message for approves ths operation, but i cant receive this message. when i click on test email from email settings from the command center i receive email message. what i do? 

Hi all, I am still able to login to the previous education portal ea.commvault.com and can see my certification, however, I am unable to login to the new portal https://commvault.csod.com/login/render.aspx?id=defaultclp using the same credentials.  Shouldn’t I be able to login using same credentials, or  do I have to create a new login credential? if yes, how to move my certification and pending courses/exams from old portal to this new portal? Could anyone please help me?

What is the best way to move local disk backups to cloud? We are not going to be using the local disk and need to take it out. 

Dealing with nightly high cpu issue….hit plateaus at 100% for several hours. Task manager shows Media Manager process hogging the cpu. This only happens during backup windows and not during the day. Dev support is saying it’s looking like we just have too much happening. It’s 200 VM backup jobs and they’re staggered. Issue only happens when the Incr VM backups run. Does not happen when corresponding Syn full run.I’ve tried staggering the jobs as much as I can but it only delays the inevitable. Suggestions?

.NET Core 6.0.goes end of support November 12, 2024. When can we expect an update for this please?

The scenario I have here is that we want to back up only a specific directory within a virtual machine. For example, let's say we need to back up the /opt/backups/ directory while excluding all other files and folders. The goal is to ensure that only the contents of this directory are preserved and maintained as backups, without including unnecessary data from the rest of the system.  is there any way to do this ?

i have the comvault 11.32.73, the tape drive eternus lt20 s2. i need a guide for configuring. i have to archive my backups backuped: virtual machines, sharepoint data, data of end users. on host, where is connected my eternus lt20 s2 i installed media agent. what i do?

Hello;We are getting a new media agent, along with a new storage library, and I want to replace the old media agent and storage library. Once I have the new stuff setup I am debating how to replace the old media agent Under every storage policy and plan, create a new copy that writes to the library.  Copy all jobs to that new copy, then retire the old media agent Move the DDB and move the old library mount paths to the new storage library. (https://documentation.commvault.com/2023e/expert/moving_mount_path_to_new_location.html) Just wondering if anyone else has replaced the media agent.  Which method did you go with?

i have failed on the exam on the partner link, also it is not allowing for retake? how to retake the exam? retake enable option is there? 

Hi, We have two environments.Staging and development.On the development commcell(11.35) we are able to create a kubernetes cluster.But on the staging commcell(11.76), we are not able to create the kubernetes cluster.It gives port connectivity error.Unable to create kubernetes cluster with details provided.Failed to connect to kubernetes end point https:x.x.x.x:6443 from access node.Port is open from VSA node,Can you guide me which logs on which machine I have to check to investigate further. 

I have issue that the CV snapshot on our netapp array is not automatically removed and it causing to overflow the snapshot reserved and taking the actual of NAS space.can you share how we can fix it.

Hello, We have a spare netapp that we want to use as a commvault destination for backup.We have try to use only the netapp deduplication/compression writing directly to the library but the result is only 1% saving, the backup are not encrypted so I was expecting something better. Anyone else has some experience trying to use it. Does commvault store the backup in disk library in a block format that is not compressable even if we are not using the commvault deduplication.  ThanksLuc

what is recommended method to configure the Commvault Air Gap storage - cool tier our primary storage is hyperscalex 3 node .i am planning use one of the node as media agent for Commvault Air Gap storage - cool tieris it okay or do we need a seperate MA for this