Ask questions, give answers, get good karma
- 3,158 Topics
- 14,959 Replies
Netapp NAS backup with snapdiff
Hello,We want to backup a big Metro Cluster with many volumes and NFS and CIFS shares using the snapdiff feature. We started with default subclient and configured some exclusions of shares where we do not want to create a snapshot. Each share is on a separate volume but we saw that snapshots are created on all volumes even on the volumes with excluded shares.How can we control the behaviour of creating snapshots on backuped shares (volumes) only?Thanks at all.
Reporting Exchange Mailbox V2 Backups
Hi, we are looking for an report which reports the backup status of the exchange mailbox v2 agent. The normal Reports have no informations regardingd the following inforamtions: Skipped mailboxes Failed Mailboxes Completed mailboxes In the java gui only the archive backup juob sum report is working but with non inforamtions. In the command center also no detailed inforamtion. We need in the daily reporting an info which mailbox did not worked and which has skipped. Do you know any possibility for this ?
PostgreSQL table level restore failed
Hi,I'm trying to do a table level restore of postregsql from the production server to an auxiliary server.If i perform a database restore without selecting table level browse, the restore works correctly.Below are the screenshots of the restore job: This is the extract from the PostGresRestore.log:107062 1a252 10/20 11:17:18 933085 PostgresRestore::getArchiveFileIdsFromIndexForAJobV2() - totime = 0107062 1a252 10/20 11:17:19 933085 IDXBROWSECL Sending init request [<?xml version="1.0" encoding="UTF-8" standalone="no" ?><databrowse_BrowseRequest opType="1" pathType="0"><entity _type_="0" applicationId="125" commCellId="2" subclientId="2567"/><paths path="/TblView"/><timeRange fromTime="0" toTime="0"/><options DoNotCacheFilters="0" PreferContentServer="0" adjustPerLastDRTime="0" browseFromCSDB="0" bulkOperation="0" bypassSubclientConfig="1" caseInsensitive="0" caseManagerDataCopy="0" createRestoreVectors="0" cycleBrowse="0" disableSnapOptimizer="0" doPred
Unable to install Commvault client on SAP HANA server SLES SP12 SP4
Hi, Having issues with installing the Commvault client on a linux machine SLES 12 SP4 with SAP HANA. @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@Machine : jg-sapbckupprdFile : AutoInstall.log@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@4108 11e0 11/14 15:02:57 1315826 [fnCvUpdateDBJMStatusNew] Updating Database with evMsgId  for JobId , JobType ,clientName [jg-hanadr], clientId 4108 11e0 11/14 15:02:57 ####### [SendDisConnectReq]() - Sending disconnect request.4108 11e0 11/14 15:02:57 1315826 [InstallUnixSeed]() - Before installing seed package, need to check if packages  selected for install are supported on remote client [jg-hanadr.jaidah.local]4108 11e0 11/14 15:02:58 1315826 [InstallUnixSeed] Base package will be installed on client [ jg-hanadr.jaidah.local ], installDirectory [ ],ans file [C:\Program Files\CommVault\Simpana\Deployment\Install\jg-hanadr.base.xml].Transferring Base package files to the client..
FIleSystem backup converts files to .gz format
Team,We had an issue with application today when started file-system backup for directory mounted on host. The underlying storage for that directory is an NFS export .We started fil-system backup of specific directory from commvault through an on-demand sub client and observed that log files are started converting to .gz format .Is this something expected behavior when CV backups up lot of small log/bin files with underlying storage as NFS ? Should i not take file-system backup for NFS through unix idataagent ? I understand that by-default it is excluded from default subclient.Let me know if i did something wrong here ? See these messages in log , what does this mean ?86695 152a7 11/29 11:12:33 5082624 SdtBase::cfgComp() - gzip comp level set to [-1]5456 2d48 11/29 03:12:48 ####### [DSBACKUP ] DsBackup received a Init Signature Message (SIDBStoreId - 22) (compressed - 1 ) (Source Side Deduplication - 0)5456 2d48 11/29 03:12:48 ####### [DSBACKUP ] signature initialization succ
Failing backups after applying new additional license
Hi all, after applying new license for Azure, there are failing backups with the error - Enterprise backup capacity license is required to run jobs. (For Oracle and VM clients). Before uploading the license there were no such errors.To run the backup it is needed to manually release-reconfigure the client after each backup.Is it possible that new license could somehow overwrite the previous/default one?Is it good idea to reapply the old licence and than investigate why new license is making problems? Cheers!
Operations performed for Oracle by Commvault
Hello Guys, At the beginning, I would like to say that I wanted to escalate this case to the Commvault suppot, but I do not know if it will not be closed due to the specific behavior of the Commvault system and possible problems with the Oracle database itself. Jobs performed from CommCell Console finish without errors, but errors appear at the Oracle database level. Oracle 22.214.171.124 database on a linux server (Oracle Linux Enterprise 7.9) in the Oracle Grid 18.3 Standalone environment. There were two problems: Restore an Oracle backup to disk (image_001.png)The restore job is running correctly and Commvault saves files to the location specified during the job configuration. The next step is the duplication of the database (contained in the copy on disk) to the target database using the RMAN script, ended with an error (status failed). oracle@xyz$rman auxiliary /Recovery Manager: Release 126.96.36.199.0 - Production on Fri Oct 29 14:02:38 2021Copyright© 1982, 2011, Oracle and/or its affili
Slow mySQL Restores
Hi, What would be the best way to move forward with a mySQL backup/restore when the traditional backup/restore have slow performance? Backup is decent but restore of a few GB in a single table takes hours to complete. So, with restore performance in mind, would it be best to update the license model to enable Enterprise SBT-bases backups? Or would a block-based backup be the best way to go? /Patrik
Uninstall Software jobs being automatically submitted by System
Good Day,As part of a support ticket I’m working on, we have to upgrade our environment from SP20 to SP24. I had some issues going directly to SP24, but was able to get there by going to SP22, then SP23, and now we’re at 11.24.7.The issue is that I’ve noticed these Uninstall Software jobs are being automatically created and removing software from our Edge laptop clients. I’ve looked at the logs for the job but I don’t see a reason for this or what criteria it’s using to select clients.Has anyone else seen this or can help troubleshoot? I’ve updated the support ticket I have open but the engineer isn’t in the office today and won’t be back until Monday.Thanks for any support.@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@Machine : commserveFile : JobManager.log@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@11060 35cc 11/26 09:52:59 1595162 Servant [---- SYSTEM INITIATED AUTOMATIC UNINSTALL CLIENT REQUEST ----]
Automatic schedule log file
hi, Someone knows in which logfile the start of atuomatic schedules is being logged? I mean: we have machines with automatic schedules active (every X minutes, but also based on size), but the automatic schedule isn’t working anymore [was working before]. I wonder in what logfile that should be logged?
SharePoint Online - Number of streams
Hi, In Command Center I have created an Office 365 app for SharePoint backup. I left basically everything default and configured 10 Azure Apps and 10 Service Accounts for backup.The backup, although very slowly, runs. Schedule is default (daily 9PM), I created 1 Office Plan and 1 Server Plan However, I notice the backup uses only 1 stream. What can I do to make the SharePoint backup automatically use more streams, or how can I divide the SharePoint sites (5000+) in something that would be similar to the SubClients in the CommCell Console? Again, I have not used the CommCell Console, only Command Center,Thanks!
Livebrowe failed Failed to attach volume
hello, i am trying to livebrowse guest file and folder.The client is a Linuw machine. My media agent is windows and I use a ec2 instances linux machine as a FRELI have this error messageBrowse failed due to error while mounting virtual machine: Failed to attach volume.What log file I have to check please to get more details.Thanks !
Backup job pending
Hi Can anyone also help me with this error, “Description: Unable to connect to client [Media Agent] to execute [VSAAppNotifier]. Please ensure that all iDataAgent software is properly installed. Also check network connectivity and if this product's services are running.” All services are running well on the Media Agent, so I really don’t know what else to do about it.
Permanently remove data from backup
I need the ability to permanently delete emails from an Exchange backup. Beyond removing indexes and making it unavailable for recovery, I need for the data to be completely wiped whether by overwriting the emails in question with zeroes or rewriting the backup image so the data in question is no longer present in the backup file.According to the docs - https://documentation.commvault.com/11.23/essential/110998_deleting_mailbox_items_folders_or_messages.html and https://documentation.commvault.com/11.23/essential/104288_deleting_mail_messages_in_exchange_mailbox.htmlIf a message is deleted from mailbox it cannot be recovered. But it doesn’t explicitly say how that is done and I suspect the data will still be present in the backup file itself.Is it possible to do what I am looking for?Thanks
Already have an account? Login
Login to the community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.