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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 4,669 Topics
  • 20,471 Replies

4669 Topics

D
Byte
dcvadminByte
asked in Self-Hosted Q&A

qoperation script for picking up a specific job for backup copy (like via Commcell Console)

HiI have a problem with automatic selecting inc SnapShots for Backup Copy → see post:   (I have opened a case and it seems that I have found another bug) I wish to do this via script:  because there is no way to do this via REST or Powershell I’m now looking for a way to do this with qoperation … is this possible ? Best regards Frank

3
A
Vaulter
45 minutes ago
R
Byte
Rahul NairByte
asked in Self-Hosted Q&A

Query to get Retain Until date of any client

I am trying to create a workflow to retire/delete clients for which retain until date is already met but it still exists in storage and console.  I am looking to get a query wherein i can get retain until date of any client which i look for. Could someone help me with the query to get retain until date of client.  

6
H
Vaulter
1 hour ago
E
Bit
Erik SBit
posted in Self-Hosted Q&A

1-touich backup for RHEL is basically unsupported

I need to put this out there as this has been pointed out to me in a support case, as I was told I was running an unsupported configuration for 1-touch backupsMy unsupported configuration?  Running RHEL8.9.Yes, running a fully patched version of RHEL is currently unsupported for 1-touch backup.So I’m running 11.32.49, and here is the supported  list of versions (the chart is the same for 11.34) link here Now here is the thing about this - RHEL8.7 was superseded by RHEL8.8 May 2023, which was superseded by RHEL8.9 November 2023.  Release dates hereSo 1-touch backups for a RHEL8 fully patched system have been unsupported by Commvault since May 2023.  If you look at that support list only RHEL8.6 with Extended Update Support is currently supported by both Commvault and Redhat (Red Had info here)It’s even worse if you look at the RHEL9 info.  RHEL9.0 was superseded by RHEL9.1 in November 2022 (and superseded up to RHEL9.3 as of now).  So no version of RHEL9 is actually currently supported

0
E
Bit
1 hour ago
S
Bit
shanmartin84Bit
posted in Self-Hosted Q&A

Backup Assessment on security and best practices

Hi I need to do backup assessment on security and best practices, do we have a template to cover what's needs to be checked and reported ?  thanksshanmartin

2
S
Bit
6 hours ago
S
Byte
Srikanth KByte
asked in Self-Hosted Q&A

Commserv migration from windows to Linux

Hi team,any one of you hear that customers allowed to migrate their commserv from window to linux any of the versions like 11.28 or 11.30 or in near future plan. ThanksSK 

12
downhill
Byte
9 hours ago
Nikos.Kyrm
Byte
Nikos.KyrmByte
asked in Self-Hosted Q&A

Problem with share permissions in a shared folder restore

Dear Commvault,We are facing problem in a restore of a shared folder (within a Windows Server VM).Data files are restored but not their share permissions. Is there any schedule for share permission restore, maybe from registry level?Please for your feedback,Nikos

0
Nikos.Kyrm
Byte
10 hours ago
D
Byte
DannyByte
asked in Self-Hosted Q&A

CV bug or Microsoft: Failed - All messages in folder [\~Archive Mailbox\~TeamsMessagesData], mailbox [

Hi,Since the 4th of April we see our M365 Exchange backups failing with the error:“Error enumerating messages in one or more folders. Use View Failed Items to see the folder names.“When we look at the failed items we see:“Failed - All messages in folder [\~Archive Mailbox\~TeamsMessagesData], mailbox []The article Exchange Online backups fail with "Cannot open folder TeamsMessagesData. [Not allowed to access Non IPM folder.]" (commvault.com) does not apply to us as we applied MR 11.34.20 last Thursday (4th of April)Does anyone know if Microsoft changed their API’s (again) or dit Commvault introduce a bug?  

3
D
Byte
13 hours ago
M
Melshawy
asked in Self-Hosted Q&A

SLA Question

 I have the SLA dropped down today suddenly. Checking the reason, I find that it is because of client that is being backed up monthly with no change in the configuration.Any idea what could be the reason? I have also checked the sub clients associated; and it is only one Sub client the default one. The schedule is monthly with a Backup option Run Incremental before Synth FYLL backup.  Surprisingly from the backup history only this month I find a separate record for Incremental backup kicked off before the SYNTH FULL which is not the case for the rest of the month. ​

2
M
17 hours ago
M
Melshawy
asked in Self-Hosted Q&A

Monthly reporting to the customer

Hi Guys,  I would suggest reporting mainly on monthly basis to the customer  SLA, Failed jobs statistics, Libraries growth rate.  Does anyone have better report information? any insights on that please ?

4
M
17 hours ago
J
Jagatheesh
asked in Self-Hosted Q&A

Commvault Custom RPM package

Is there way can we edit the Customized RPM Package  ( like Commserve hostname or clienthostname)

1
A
Vaulter
21 hours ago
V
Bit
VVMBit
asked in Self-Hosted Q&A

Last Job Update TIme lagging and inaccurate

Hi Techies, We have 11.32.49 and its job controller do not show correct job status / progress in Java console. Sometime it will update real-time, sometime 20 to 30 minutes delay. Thought we have open a support case and awaiting RCA. In the meantime, I am sure many of you have come across similar issues.  This problem that I explained above is with all types of jobs. In fact library space also messed up badly.  

1
A
Vaulter
21 hours ago
M
Byte
MauroByte
asked in Self-Hosted Q&A

Download Center for endpoint

Good dayI”m busy configuring the download center for endpoint package installs. I’ve created the repository using the Web Server options and then added the packages as required and synchronised them.When creating a laptop user and having the invite link sent to them, the below page opens up with no packages published.  If the user navigates to the Webconsole and to the Download Centre, the packages are listed. Ideally I’d prefer the above page to be populate, but not sure when I’m missing?

1
A
Vaulter
21 hours ago
A
Byte
alh35Byte
asked in Self-Hosted Q&A

Restore ACLs

Recently I was tasked with restoring ACLs on a file share that was accidentally overwritten.  When I started working on the recovery I had an issue that I was  unable to see what the permissions were on the folders and files in the backup and the only way I was able to determine which backup had the data that I needed was to restore multiple times until I was able to find a backup that had the ACLs on them.  Is there a better way to do this?  Is there an option in Commvault that I’m not aware of to be able to view the ACLs on the backup copies of the data? Thanks for your time.-Adam

3
C
Vaulter
1 day ago
T
Byte
tigger2Byte
asked in Self-Hosted Q&A

Weekly full backups vs monthly full backups : Benefits and pitfalls?

Background: We are taking weekly synthetic fulls (daily incrementals) and only writing the “last full of the month” to tapes.Question: If we moved to *not* doing weekly syn fulls and chose something else like bi-monthly or 1 Syn full/month, all other things being the equal (like our retention and tape writing stays the same), are there any benefits to storage on disk or “possible issues to consider”?Comments: I bet “restoring something is likely to take longer as it may have to reconcile many more incrementals” but I’m mostly hoping that less syn fulls - less data stored on local storage, but I’m not sure if this is true.  I can’t think of any other possible issues other than if you have corrupt/bad incrementals (for whatever reason), that would be much more of an issue than always having a weekly full to compensate, if a restore was needed.

4
T
Byte
1 day ago
B
Bit
Bijou-BrigitteBit
asked in Self-Hosted Q&A

Bandlaufwerk mit verschiedne Pools möglich?

Guten Tag, wir haben eine Tape Library die in der Vergangenheit verschiedene Jobs aufbewahrt hatte. Nun haben wir das Problem das die Library vollgelaufen ist und wir bestimmte Bänder nicht freibekommen, weil verschiedene Jobs die nicht ausgealtert sind das Band nicht freigeben und teilweise wegen ein Job noch gehalten wird.  Wir wollen versuchen jetzt in Zukunft ein sauberen Jobs auf dieTapelibrary bringen.  Kann man irgendwo in Commvault einstellen das bestimmte Jobs einer Storage Policy in eine bestimmte Medien Gruppe / Storage Pool der Tape Library geht und andere Jobs die halt eine kürze Vorhalte Zeit haben dann woanders auf der Library kopieren. So das sie nicht im gleichen Medien unterkommen? Vielen Dank für die Zeit zum lesen. 

1
C
Vaulter
1 day ago
A
Aishwarya B Pillai
asked in Self-Hosted Q&A

Errors around MA in 11.32.43 version.

Hi All,Post upgrading CV to 11.32.43 we are frequently seeing below error. Please let me know if there is a fix for it. Error occurred while processing chunk [] in media [], at the time of error in library [SQL_Prod_Catalyst_Log_B003_SRC] and mount path [ CV_SQL_Prod_Log_SRC], for storage policy [SQL_Prod_Tier1_Logs] copy [SecCopy_P002_New] MediaAgent []: Backup Job []. Target Media encountered error. Error Code: [13:244]Description: [Media write operation failure] [HP-StoreOnce media] [Error writing to the media.] Once backup reinitiated backup gets completed. 

1
C
Vaulter
1 day ago
T
TomasK
posted in Self-Hosted Q&A

commvault 11.34.5, no java console only html5 commandcenter

hi guys, i just installed latest 11.34.5 and java console is missing, its ok or ??? thank you. 

6
Scott Moseman
Vaulter
1 day ago
M
Byte
mihaib200Byte
asked in Self-Hosted Q&A

PostgreSQL database restore FSBasedBackup

Anyone have some insight on the following:We have a FSBasedBackup set for multiple PostgreSql databases. Databases are quite big in size. There is a full backup scheduled to run once per day and log (incremental) backups hourly. Full backups are taking 1 to 3 hrs to complete.We often execute planned "refreshes" (restore point in time) of these backups to another environment.The idea is, if i select a restore point in time from a timeframe when the full backup was still running (full backup backup already completed successfully), Commvault does not discover any backup data during browse. If we choose to restore to any other point in time outside of the full backup, restores are working fine.Is this working as expected? Does this means that i do not have any recovery point during the timeframe when the full was running (looks odd to me)? If so, why Commvault does not show the last available data until the point i selected?"FSStartRestoreService::prepareForPostgreSqlRestore() - Browse res

2
M
Byte
1 day ago
M
Byte
MauroByte
asked in Self-Hosted Q&A

Backup Exec External Data Connector

GreetingsI’m busy testing the EDC to migrate from Backup Exec to Commvault.I must stress that I”m using a trial license of Backup Exec and Commvault to test this, so this may be causing my issue. When I install and configure the EDC on the BE Master Server, I don’t get the option to configure the connection settings to the BE server as listed below.It auto configs with no options to edit any settings.https://documentation.commvault.com/2024/expert/discover_and_migrate_external_data_connector.html I simply get the below with no options to configure the instance options:  As a result, the Discovery fails in connecting to BE.I tried to then create the xml answer file using the below example that could be used to run the discover. The file doesn’t create. CVForeignHandler –collectdata –vendor 13 –user "bsmith" –password "be348n2" -vm "Instance001" –cn "client1" What I did note is that when running the edc_backupexec.bat command from the cloud option, I get the below errors in the files cre

2
M
Byte
1 day ago
B
BillyBoo
asked in Self-Hosted Q&A

SQL İnstan clone Failed

Hi when i tried create SQL  instant clone for table restore instant clone job always getting error likle this  SQL server runing on ESX  any idea ?thanx   

3
B
1 day ago
D
Byte
DanCByte
asked in Self-Hosted Q&A

recover site collection for sharepoint on-prem version - 'Microsoft Sharepoint server subscription edition'

Hello Community,Seems like restoring a site collection through the offline mining option doesn't support if you check the SharePoint server requirements for Commvault offline mining; the 'Microsoft SharePoint Server Subscription Edition' isn't listed. https://documentation.commvault.com/2023e/essential/offline_mining_for_sharepoint_server.htmlif not support, what’s the method for restoring a site collection for the on-prem  'Microsoft SharePoint Server Subscription Edition' version? thanks

1
A
Vaulter
1 day ago
D
Bit
dpiresBit
asked in Self-Hosted Q&A

Retire offline laptops

Hi,I'd like to know how to check that my ‘Retire laptops when they are offline for...’ and ‘Delete retired laptops after’ settings are working properly ?the number of laptops is not decreasing… thanks a lot 

8
A
Vaulter
2 days ago
M
Bit
MenteeBit
asked in Self-Hosted Q&A

Question on License capacity

Hi Team,Recently we had multiple clients because of which license was over utilized to 130%. so, I disabled the clients for which backup isn’t required and now the license utilization is at 92% but I still see the below error.“The system is over the licensed capacity/usage. Data management jobs will not run.Please contact your software provider to purchase additional capacity/usage licenses.Click the link for details on how to address over-capacity or over-usage situations.”Could you please suggest if I need to worry because it says Data Management jobs will not run.

2
S
Vaulter
2 days ago
J
Byte
jrpmByte
asked in Self-Hosted Q&A

Change CommServce host name from UNIX or LINUX Client

Hi,How I can edit the CommServe host name from the client? I have reinstalled this many times. At first it listed a correct CommServe hostname. After 5-10 mins, a “_Disabled_” appeared before the correct CommServe host name.Take note that we’re on managed services. And this is an internal issue after the installation. I hope someone can help me and this will also resolve my future installations. Thank you,jrpm

2
J
2 days ago
FeRox
Byte
FeRoxByte
asked in Self-Hosted Q&A

Block Change Tracking

Dear sirs,I appreciate your valuable help with the following: how could I activate "block change tracking" and I would also like to know if this is a property of the databases or commvault.

6
S
Byte
3 days ago

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