Solved

 Hi, allSo, i am doing Nutanix Backup and i can discover all VMs in the cluster.I am getting this error, below…...I do not know if anyone has seen this error before.We have tried different VMs, same issue. It is a P.O.C…...kindly assist. Error Code: [91:4]Description: Virtual machine[UAT-IRM01] was not found. Please verify that the virtual machinestill exists and that the host is in the connected state. If the virtualmachine does not exist remove it from the subclient. If the virtualmachine does exist reselect the virtual machine and re-add it to thesubclient content.Source: ikjdc-prd-ahp01, Process: vsbkp

I want to explain a problem we have:Hardware WORM was active on all of our disk libraries. We are not aware of having activated this functionality and as support indicated, there is no trace that we have executed a workflow to activate it.Despite that, the WORM functionality was not active in any of our Storage Policies, only at the disk library level. We could change the retention of our copies, delete backups, micro-prunning working, and our databases were NEVER sealed. We updated version 11.28 to 11.30 and suddenly the “WORM Storage” feature is activated in ALL storage policies at storage pool level.As per the below document, this changes are applied on SP30 onwards, if hardware WORM is enabled:https://documentation.commvault.com/2023/essential/149133_changes_in_commvault_platform_release_2023.html Now we cannot delete backups, nor change the retention of our copies and ALL databases will be sealed every X days, micro-prunning disable. In addition, we have not been able to plan the

Hello, I have a fresh installation of Commvault version 11.28.56. I am attempting to connect to our vCenter instance through the Command Center GUI. After putting in the information to ‘Add Hypervisor’ I receive a ‘Request body is empty or format is invalid.’ error. Clicking equivalent API shows the following:{  "vcenterHostName": "172.16.123.10",  "name": "vCenter",  "accessNodes": [    {      "id": 2,      "name": "n1-prod-commvlt"    }  ],  "userName": "vsphere.local\\administrator",  "password": "cGFzc3dvcmQ=",  "hypervisorType": "VMware",  "skipCredentialValidation": false} Attached is the error. I have tried vsphere.local\administrator, administrator@vsphere.local, and a Windows AD account. I ensured the ‘VSA’ software was installed on the access node. Any help is appreciated!Error 

Hi All,How to update media agents after upgrading Commcell from 11.21 to 11.28

I accidentally backed up all of the content on my file server and didn’t mean to. Now my local storage is out of space and I don’t want this copied to MRR secondary.Is there a way for me to delete the jobs? 

Hi guys,has anyone experience with iSCSI-attached tape libraries and the sharing of the drives? It should work, but it is not really documentated and I am concerned about performance, stability and functionality. Even more, if only one network is available for both, regular network traffic and iSCSI connection. Any information/experiences would be apreciated. thanks a lot!

Hi Vaulters, I tried to update the Hedvig from 4.7.6 to latest release but faced some issues and execution failed on these line…yum command [yum --assumeno update] failed [1]2023-07-11 03:44:42,115 - cvupgradeos - ERROR - /opt/commvault/MediaAgent64/cvupgrade_common.py:825:run_yum_command() - yum command [yum -y update perl_controller infra_controller] failed [1]...  

Hi All, We have Linux cluster with shared disks. Both servers are resides on a VMWare environment. Due to a VMWare issue we cannot take snapshot of the vms. Now we want to backup these VMs from commvault. We are currently takin backups from few file systems on these VMs.I tried to enable 1-Touch recovery and initiate a full backup. Backup fails on “Backup” phase showing following error. +++++++++++++++++++Enor Code: [82: 172]Description: Could not connect to the DeDuplication Database process for Store ld[33].+++++++++++++++++++ This mentioned DeDuplication Database is online and shows no errors. When removed 1-Touch backup is running smoothly. 

Just few questions ,we are having hyperscale x nodes , we have standard storage policy - primary copies - are the backup data in this are WORM by default ? can it be modified ? also what about immutability , do we need to perform Enable Retention Lock Workflow. to achieve immutability ??if we have storage policy encryption , do we need to do Software Encryption on HyperScale Storage

Hello there,We’ve tried to upgrade our commserv from 11.24 to 11.28, but it failed ob the database upgradewith this error :Cannot create more than one clustered index on table 'JMJobOptions'. Drop the existing clustered index 'JMJobOptions_jobId_commCellId_attributeId_idx' before creating anotherour commserv is a Microsoft Server 2022, SQL version 2019.Does anybody has already met with a similar issue?

I’d like to perform the steps to enable ‘Reconcile Backup’ that are outlined in the document below via the API. I can’t find the details via standard API calls or a relevant qscript to GET or SET the reconcile backup setting, does anyone have any guidance as to how I can achieve this?https://documentation.commvault.com/2022e/expert/144833_reconciling_backups_of_windows_file_system_subclients.htmlMany thanks 

Hi Is there any way you can filter through mailboxes using a bulk method to avoid many mailboxes not to been backup when you only have one mailbox app for the Office 365 backup?  

Hello,is file archiving supported for Ubuntu 22.04 ?   I have an error message: OnePass driver could not be loaded, it is required for OnePass archiving job on this platform. Or maybe I need something doisntalowacd in addition to the file client? Dorota

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Hi,We have a big VM machine that uses 2 separated Netapp datastores as its storages. I wonder if intelliSnap could work on this situation? If not, which method should we do to backup this VM machine? Thank you.

Hello, I just wonder what is the best practice to schedule the SharePoint Document? The current schedule that I have now is Full on every Friday and Incremental from Monday to Thursday.Should I change the Friday Full to Synthetic Full? Thank you.

So I have an availability group setup with 2 nodes with a database that gets skipped during differential and tlog backups. The error in commvault states that “Database [X] is not online and skipped for backup”, however this does not happen during a full backup.  I’ve confirmed that the database recovery model is set to “Full” and not simple within Commvault. I recently changed the schedule policy on the availability group client for Full/Differential backups to happen at a different time, but other than that no configuration change was made. Backups were running normally before for this particular database. Any insight as to why this is occurring? I’ve had the DBA run a native backup and it works just fine. 

We have installed oracle 21C windows edition on a Virtual machine and performed a Full backup on Commvault HDPS(Hitachi Data protection suite). Once backup is successful We had dropped the complete oracle database and restore operation is failing from Commvault with below error. Error Code: [18:183]Description: Failed with Oracle DB/RMAN error [RMAN-03009: failure of sql command on default channel at 07/07/2023 03:05:01 RMAN-11003: failure during parse/execution of SQL statement: alter database mount ORA-01103: database name 'ORCL' in control file is not 'DUMMY' ]Source: win-ikui0t17q4f, Process: ClOraAgentCould you please help us here

I perform a Disaster Recovery but the job stays with the "running" status and the progress stays at "0%", it does not show any errors and it does not show any progress either. All jobs are suspended and disable scheduled jobs. 

How to configure backup policy in commvault such that daily incremental are taken to different set of tapes where as weekly full to another set and the monthly full to another set.Please note the primary copy goes to disk backup and the auxiliary copy is to the tape.

HiIs there a report I can run that shows how many Terabytes of space the V1 Indexes use on a MagLibBehind the question are other questions By moving from V1 to V2, what typical Maglib savings could be made I am aware that V2 ‘bundles’ the V2 Transaction Logs with each Job - so there is still an ‘Index Element being stored on the Maglib with each job  Also the V2 Index database gets copied to the Maglib and that tales up space Overall is there a guestimate range of ‘savings’ when moving from V1 to V2 Indexing(Assume 100% VM’s and no file or DB agents)

Hello Guyshere at the organization, we are starting a new Project to Decommission the On-Premise Environment and migrate to the Cloud. We have VmWare Servers that are in my On-Premise Environment and we will migrate to GCP. Restore, out of place for GCP run successfully?    

Here’s an annoyingly wierd one. I have a workflow that does parsing to create a string for use in a powershell script. This is what the script looks like://Prep Hardcoded Values for use in Powershelldef vCentersList = xpath:{/workflow/configuration/vCenters};def vCenterCount = vCentersList.size();def BackupPolicies = xpath:{/workflow/configuration/BackupPolicies};def forCounter = 0;// Convert vCenter List to vCenter StringStringBuilder strbul = new StringBuilder();strbul.append("@(");for(String str : vCentersList){ forCounter++; strbul.append("'"); strbul.append(str.replaceAll("\\s","")); strbul.append("'"); if (forCounter != vCenterCount){strbul.append(";");}}strbul.append(")");String vCenters = strbul.toString();workflow.setVariable("vCenters",vCenters);return vCenters; The input is a list of vCenter cliententities.. which looks something like this:[“vCenter1”, “vCenter2”, “vCenter3”] When I run the script in the debugger the script returns the following:@('vCe

Our CommVault instance uses Nimble storage for data backup. When CommVault tries to backup VM, it tells vCenter to take a snapshot of this VM. After snapshot is created by vCenter, CommVault backup it.At the same time we have Nimble replication process. When Nimble discovers a new snapshot (created by CommVault), it puts the snapshot in the queue for the replication.When CommVault finishes backup, it tells vCenter to delete snapshot. But if the replication of the snapshot was not finished, Nimble replication process prevents snapshot being deleted. At the same time vCenter does not generate any failure for the CommVault.At the very end:-          CommVault does not repeat an attempt to delete because it does not know that this attempt failed (I tried to decrease nExpireSnapshotHours parameter value, but this do not help; other snapshot-related parameters are not applicable because no failures nor error are generated);-          vCenter seems to lose the control/ownership on this snapsh

Hi Team,we are running SAN Transport Backups agaings a Fully Automated ESXI Cluster. During the long running backup the DRS feature pops in and doing a Storage VMotion against VMs which are currently backed up. Eg VM on DS1 → is storage vmotioned to DS2 After the backup we still see all the “Orpahned Files” on DS1.  We tried to utilize the additonal Setting “bDisableVMotionDuringBackup” which did not prevent a Storage VMotion during the backup.  We are currently running 11.30.If i am not not wrong we saw in ealrier commvault Versions ( 11.28 ) a Taks in the VCenter → VM → Tasks like “DRS disabled” during the backup.  ( not sure but maybe with Transport mode “NBD” this issue is not seen ) Anyone facing the same issue.