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HI all, Has anyone seen this?I have a VSA (failed VMs only) job that is Completed in the Job Controller, but it just stays there.In Events it shows the same message every 10 mins; “Failed to create job history for job [xxxx]. The job will be retried.I’ve tried recycling the services (and the SQL services) on the CS and running a DBMaint with no success. 

I checked the start time for VM backup, and it was one day earlier than scheduled time.On the backup job history, it is showing me the exact schedule time but if i go the VM machine status the backup start time showing me one day earlier. Attached the snap for reference. 

Hi,I have set the retention settings of the storage policy as 1 day and 0 cycle.Took a backup of the VM client into the HCP S3 Based object storage.Post retention expiry, the data aging job should delete off the data from HCP and HCP-CS cloud libraries.But the data (chunk folders and chunks) still resides on the HCP buckets and the deletion is not happening. Any suggestions please.

How do I remove/ filter the Default_Search_Service_Application_DB_xxxxxxxxxxxxxx from the Sharpoint Server Databases ?Default_Search_Service_Application_DB_xxxxxxxxxxxxxxFailed    PreBackup failed with error     

Hello community,I try to find Commvault documentation for cluster SQL backup that includes from 2 VMs with a shared Disk.Im not sure if this is it: https://documentation.commvault.com/v11/essential/161491_configuring_sql_failover_cluster.htmlI assume, at the beginning must install SQL agent in both nodes.After that, how I will schedule SQL backup in Instance level (SQL cluster level) ? Thank you in advance,Nikos

i checked the links to configure Bonded Topology With 1 GbE Management Network for HyperScale X Reference Architecture but i can see the bond network type still selected as commserv registration ,  can someone explain if our data backup network is non routable network how is going to register it with commserv, or commserv registration will happen via management netwrok only? 

  The backups complete successfully, however I see the below error.Will this error go away if I select optimize for file system with large number of small files (see screen shot) ? Error Code: [7:331] Description: High amount of data to be processed in FailedFilesRetry phase is observed with bulk of the data coming from big files that can be more efficiently processed by enabling optimized backups via extent level. Review documentation to proceed. Source: ...., Process: clBackup 

We have a two-node SQL-Cluster with 10 SQL-Instances, load-balanced over the nodes.Currently we fail to set up the backup. Only the instances running on node A are passing the backup successful. Instances on node B are failing with the following error:[30:332] Description: Unable to get the SQL Version for the serverinstalled and check cv-software von slqcn1 and sqlcn2 added a windows-cluster in commvault and added sqlcn1 an sqlcn2 to this cluster added all sql-instances to this windows clusterIs this correct or do we have to create one cluster for each sql-instance in cv-software?

Hello everyone, I looked in the documentation, however, I did not find anything about it. How can I perform DR of on-premise VMware VMs using Google Cloud VMware Engine as target? Are there any restrictions or best practices for implementation? Thanks, 🙂Antonio.

Hello! I would like some help, on my Commserve server, the Commvault Workflow Engine Service does not start at all. I've tried several ways to fix it.---Sorry for the writing, I'm Brazilian.

Hi,we have a requirement to restore a list of files (about 1000) from a NDMP Backup (EMC Isilon). The files to be restored are randomly distributed in the file system structere. Is there a possibility to do a restore based on a source file? We have a CSV with Files to be restore (.\path\filename.ext)Or should we better use the “restore-CvClientFileSystem” command?thanks in advance for your help.Alex

Hi,We’re running into a strange issue with hotadd VM backups.For some VMs we see the error “Failed to download config file” and “Failed to open disk”. This is never for the same VMs over and over again, but sporadic and always for different VMs.We have two SCSI controllers defined on the Proxy and each controller has a “dummy”/”actual” disk as the first disk. (As advised by VMWare: https://kb.vmware.com/s/article/2075069Has anyone ever seen this issue? Any idea what might be causing it?

I am monitoring the subclients. I see the “enableBackup” in the api for the subclients but notice the job does not run when the instance is not enabled which I can detect visually from the UI but do not see an attribute in the Instance or InstanceProperties API. Is there attribute for the instance enabledBackup?  

Hi Team,I have deconfigured the tape library and reconfigured as new due to some issues with library. Now around 600 barcode details are there under old tape library associated media group. How to move or copy those into new library. I can do the media rotation with the details only. Kindly help me ASAP.

Hi All, Any best practices from Commvault for backing up RODC server? Backup as VSA with app-ware option Usual FSA and AD agent level backup No backupI didn’t find any documentation on this.So, I am looking for suggestion on the same.Thanks.Sudeep

I configured and activated Teams backups today, I launched the first backup job and I started receiving notifications that my account was being added to different Teams.I killed the job and it stopped adding but backups also stopped.How can I prevent this and remove my user?

I’m looking to get a custom report, or an out of the box report for the following:Which mailboxes are not being backed up Which OneDrive accounts are not being backed up Which SharePoint sites are not being backed up (if any) Which Teams/channels are not being backed up

Hi everyone,We are currently deploying a Commvault environment to protect via VSA a great amount of VMs (almost 6000VMs)VSA proxies are Windows Server 2019 SE VMs that reside on the same cluster that VMs we would like to protect. So transport mode will be HOTADD.We are currently on test phase so as to obtain results and determine the number of VSAs Proxies that finally we will deploy.The environment is the following: Commvault version: v11.24.7 VCSA: VCenter 7.0u2 ESXi Version: 7.0uw VSA Proxies O.S: Windows Server 2019 SE VDDK version used on Backups: 7.0.1As per VMWare documentation says on VMWare 7.0u2 each PVSCSI card on the proxy VSA should be able to mount 64 vmdks of the Backed-up VMs.The issueis that we are monitoring during the backup and each proxy is just able to mount 15 disks via hotadd (stucked on the previous limitation of VSphere 6.5)We have added manually more than 20VMDK disk on the Virtual Machine so we understand that this is not a VMware issue. The limitation arise

Hello, I need to replace expired CA certificaat for the webserver. I found this inturction. But this one is to create new CA and not replacing  https://documentation.commvault.com/2022e/expert/50497_creating_ca_signed_certificate_for_tomcat_server.html So Anyone know how to generate new CA and import to te Tomcat? 

Hi colleaguesFor a server placed on VMware, I use snapshots with "File system and application consistent" enabled for backup. On this same server is installed MS SQL Server, and also iDataAgen Commvault (iDataAgent) for SQL backup.During VMware snapshot backup for this server, SQL Server reports to me that at the indicated moment of snapshot execution, 5 seconds later, an additional (in addition to the scheduler for MSSQL for iDataAgent) full database backup is run, which are is not included in scheduler for iDataAgent.I checked it and this full SQL backup coincides with the snapshot backup called from a separate scheduler with the options set as above. From the SQL side, it can be seen that the Commvault-syndicated backup for the SQL backup is called on the ‘Commvaut Galaxy Backup” user, and the full backup one connected to the snapshot, is executed on the “NT AUTHORITY/SYSTEM” user.Does anyone know why this is happening, and how to disable the execution of the additional full backup

Hi Commvault Community, Hope everyone is doing well. I had some questions regarding Commvault support for some Virtualization features, the documentation wasn’t helpful for me, unfortunately. Does Commvault support “Continuous Data Protection” mode on virtualization platforms ? If so, which vendors it supports. Does Commvault support instant recovery and power on restore (The VM is power on through backup jobs history and in the background, the VM is being restored).Please to share with me links to the documentation if there is any, your guidance is much appreciated. Regards.

Need to remove Client license for multiple systems for Window File System--- We are tried below link, which provided by Commvault, but here releasing license only 1 client.https://documentation.commvault.com/2022e/expert/4864_releasing_license_deconfiguring_on_client_using_command_line_interface_01.html 

HiMy backups seem to get to 70% then stop and sit in a pending state with the following message being displayed in the job controller.“i have confirmed that the media agent and the CommServe can communicate (have run CVPing and CVIPInfo both return success).have also tried searching on the Error Code 62:468 and get no results for that, at a bit of a loss as to what is going on?

Hi Team,I’m currently want to deploy a backup for Azure stack HCI vm backup. As per the documentation online, I can only see at the essential section where it need to configure using command center. When I looked at the expert section, there is no Azure stack HCI configuration. The way it deployed seems that the same as per normal HyperV backup, where I need to install VSA at all HCI node.My question is:Do the configuration only supported from command center and not from commcell console?  The HCI node is based on HyperV core setup, without a GUI, how can I install VSA inside the HCI node? Using command line from power shell? How to run setup.exe (the installer) from the power shell?Thanks and best regards,Fauzi

Hi Community,With reference to the following post where there is no longer an option to select:https://community.commvault.com/topic/show?tid=5967&fid=49Is there a way to confirm which option is being selected for an Aux Copy Operation?  I would like to confirm because I would assume that when copying between 2 cloud libraries, Disk Read Optimized copy would be more efficient and cheaper in cost being that each block does not need to be read to generate the signature - or at least that's the way I read doco.  Would there be an entry in logs to determine this?Thanks in advance for the advice/assistance.