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 HI Team,We got a query from DBA team as TempDB monitoring Job is running and its random called by CV, This Job is calling 2 procs in CV and they are the one using OLE Automation, So, disabling won’t help either since it’s externally called. What to do with this job if we keep OLE Automation disabled. do we need to disable OLE automation on commserver and any idea why this job is running on commserve ?  

Currently, we have our AD servers backing up via the iDataAgent using a service account with domain admin permissions. This fact is making our compliance team very nervous.  Has anyone had any success performing these types of backups using a domain user with a more restrictive role?AD Setup

Hi team  I am trying to add an network mount path to commvault storage library. I assign the mediaagent then choose network then pick the credential and input the path. When I click OK it takes a long time to load then gives the error: "Failed to read db". This is commvault version 11.24.94 recently upgraded from SP16. I tried looking at the logs but I can't se to find the relevant logs. Anyone with an idea?

I’m going through a design process for HyperScale X Reference Architecture, and have found the page in documentation for the HyperScale Input Validator:https://documentation.commvault.com/2023/expert/137367_hyperscale_input_validator.htmlThis mentions to download the tool from the Commvault Store on the following link: https://cloud.commvault.com/webconsole/softwarestore/#!/150/720However, I can’t find the tool in the store even by searching.  Is it possible that this tool can be re-published?

As part of my normal housekeeping, I keep a close eye on my DDB’s. I’ve learned enough lessons over the years to look closely at pending delete records, run regular DDB verifications, and purge orphan files.Recently we have had two separate issues where physical pruning of data was not occurring on the physical Storage.The first was a corruption of Storage Permissions on our Isilon that prevent physical pruning.The second was related to corrupt records in the DDB that prevented physical pruning.In both cases the DDB looked healthy. None of the regular indicators such as a high “Number of Pending Prunable  Records” showed a problem. The graphs showed significant drops in Primary and Secondary Blocks.Both these problems had been there for a long period of time and were only detected because we were looking for an anomaly. In the second case  we were fortunate that we were carry out bulk deletes and some activity occurred that would not have happened during normal operation that gave us a

We want to double check how our commserve is set up - specifically, where its Microsoft SQL database is. Where can we find this information?

Hello! Im looking for a way to Aux copy (via selective copy)? only for specific jobs.For example: only a full VM job.I know that I can “filter” aux copies for All Fulls, Daily Fulls, Monthly Fulls etc, but I need actually to aux copy only for specific jobs!The source copy is a Disk and the destination is a Blob Storage.Is there any way to do it?I see an option to “Do not Automatically select jobs”, but Im not sure how it works. 

When I do a Browse and Restore, I’m getting the message “Folder size shown is approximate.  Please select Compute folder size option from browse options for accurate size”.Can anyone tell me how to navigate to this option?  I don’t see in anywhere within the Control Panel.ThanksKen

Hello,I’m looking for a way to set a timeout for PreBackup and PostBackup process.My expectation was a default timeout of 600 seconds. Therefore I created a batch script which has a wait of 700 seconds included. Commvault was patiently waiting for the script to finish, but I would like to have a timeout after which Commvault fails the job.Does anybody know a way to set such a timeout? I could not find any hint on this and also no additional setting.

2 related questions -If a drive dies on one of the nodes in my RA setup, and that capacity drive is no longer available but a larger one is, can I replace the drive with the larger capacity one and the system operate with perhaps using a fraction of the capacity?  e.g. a 8TB drive dies, could I replace it with a 12TB drive (& perhaps the system just use 8TB of that space)? I want to add an additional node, but the new nodes are only available with larger capacity drives.  Can I do that, and if Yes then will it use a subset of the capacity so the usable is the same as the existing nodes?Thanks.

i know that we are currently using OpenJDK for opening the commcell in new installations.but seeing as Oracle is changing their license model, we have been getting qeustions.is this something that will automatically/changed be updated during a new update?or will customers with an old installation need to manually remove and re-install the Commcell? thank you,  kind Regards, Thos Gieskes.

Pretty simple one.I deleted an ida from a client, the binaries are still there so I just need to readd the Ida. How do I do thing?

Hello,What is the best way o Remove completely client agent from windows server(registry,folders)?

Hi,is it possible to get a notification if an AUX copy job fails? We had a problem with the tape library and we saw the problem a few days later.  RegardsDennis

Hello We are planning an Commvault upgrade from FR11.24.xx to FR11.28.5X. We still have a lot of 2012 servers and SQL2012 servers. Wat would be better? Let the agent on win 2012 on FR11.24.9x,  or upgrade the clients to 11.26.xx.Commvault 11.26.xx is the last Commvault version that supports Windwos 2012 and SQL2012.  If we use additional setting we could upgrade the client to FR11.26.xx  Thanks in advance!

Hello Good morning,please help, I have a backup of a Hyper-V with Job Id 30030 which backs up about 100 Virtual machines, according to the images attached, I just need to copy the VM Job 30084 (only one machine of the 100), from disk or tape to another tape completely with a different retention this from the console and not from the command center, because according to customer requirements are not used plans. this is the backup job of the hyper-v with the 100 machines 👇 and this is the VM job 30084 from the copy of the virtual machine that I need to send to a completely different tape  👇 

Hi Team, Greetings! I hope all are well. How often do we have to complete the multi-factor authentication MFA process? is it every time, we close and open the commcell console ? we need to authenticate MFA ? and also is there any setting we need to configure for it ? 

is there a way to setup log rotate / truncate for the cvd or the mysqlbackupparent.log within commvault ? or is it just done from a native cron?

Hi Team,we have a MA, which has four mount points all comes from backend SAN. out of four, one mount points are showing error while writing the data. i checked the disk management, disk was showing as read only than i have rebooted the MA and made the disk read/write. created test folder on the disk which working fine. but when i run the storage validation, it gives below error. did anyone had these kind of issue ? 7944  173c  09/09 10:20:44 685427 Scheduler  Set pending cause [Failed to mount the disk media in library [LIB05] with mount path [C:\CommVaulttLibrary\503] on MediaAgent [cv5]. Operating System could not find the path specified. Please ensure that the path is correct and accessible.

Hi Commvault Team how DDB works with the secondary copy (New Copy) to another disk library? assuming that we have two sites, each one has its own MA, DDB, Disk pool. and DASH copy is enabled.​​​​​​

Hi,We have the following environment:Commserve 11.28 on W2K22 3 Physical Media Agents (MA) on W2K22 Each physical MA has its own DDB partition disk (D:\) and its own Disk library volume (G:\) → there is no sharing of the disks between the physical MA The DDB has 3 partitions: one on each physical MA One disk library with 3 mounth paths (one per MA) but each MA has its own disk library volume not sharedBackups are going well but we have issues with “DDB Verification” operation.The error messages are the following:“Error Code: [62:2687] Description: Export / Mount failed for mount path [G:/dl_ssd_aalst/CV_MAGNETIC], please check if the mount path is accessible on Data Server [appwbck003]. Check the logs for detailed error. Source: appwbck002, Process: ScalableDDBVerf  Library [dl_ssd_aalst], MediaAgent [appwbck002], Drive Pool [], MountPath[\dl_ssd_aalst]: Mount failed for mount path, please check if the mount path is accessible on Data Server. Check the Media Agent logs for detailed err

 Hello,I take scrClientID and destclientID from the command:qoperation execscript -sn DataInterfacePairConfig -si listByClient -si clientNameis there any way to associate scrClientID with client name (how to get client name using thise id’s)?thank you very much for helpDorothy

Good day All.I am busy with an implementation to configure WORM from Commvault and writing to HYDRAstor. The solution makes use of both Intellisnap and streaming backups.The challenge is that the requirement has requirements for daily, weekly, monthly and yearly retention.What is the best method to configure this?I have seen that the Snap Primary copy and Primary copy needs to have the same retention. How do you cater for the extended retention requirement? Is it possible to enable Extended Retention on the Primary copy or is the only way to create secondary copies for each retention requirement and enable WORM on those copies/storage pools?The challenge with HYDRAstor is to reduce reads as much as possible but when Aux copies run between the copies it initiates reads in order to write to the next copy for the new retention.I understand that the jobs/storage pools can be deleted If any of the copies were configured incorrectly but Support would be required? Any advise will be appreciat

Hi Everyone, I need a help on Database Table name where we can find the workflow job history and details. Thanks & Regards,Harshavardhan.

Hello all!I would like to get insights on what should be our best deployment scenario.Consider a 3 node HSX RA where each node has 2 FC ports (2 physical ports).Consider a FC SANConsider a FC storage system (providing VMware datastores)Consider a FC Tape Library Scenario 1Each node connected to the FC SAN via the two physical ports and zoned via one port to the FC storage and the other port to the Tape LibrarySo, each node has one path to tape library and one path to storage. This way every node (which is an MA) can write backups to tape AND also run VSA SAN transport mode backups from ESXi hosts Scenario 2One or two nodes connected to the FC SAN and zoned via the two FC ports to FC StorageThe remainder node(s) connected to the FC SAN and zoned via the two FC ports to Tape LibrarySo, each node has two ports, either to Storage or Tape. This way I get path failover to storage and tape. But each node gets specialized in writing tape backups OR backing up VMware via SAN transport mode. Doe