Self-Hosted Q&A

we deployed 7 ComCell servers, how to generate DR dump summary report? want to check the 7 ComCell server DR dump job on one page.

Hello, Everyone. So i have this critical issue. I have a Media Agent with LUNs attached to it, used as Libraries with all Mount Paths configured. Now, the Media agent has crashed. I have provisioned a new Media and those LUNs can be seen locally the new Media agent. I want to Library to pick the name of the New Media agent over the old one that crashed. This is very urgent for me, please. The company is one of our major clients.  

I have a media agent (no jobs going to it) that’s also hosting the webserver/console.  I’ve been informed of 2 java installs on this server and am being asked if they can be removed.  There is no Java console installed, but there is an installed product “Commvault Contentstore” as well as MS SQL server things installed for 2008 → 2012, and a MongoDB.  I’m not sure if these were part of some older Commvault products, or just something else some admin installed for some reason.it appears there’s a running commvault related SQL Server agent (“SQLAgent$Commvault” windows service) as well as a running “MSSQL$COMMVAULT” Windows service, but I cannot see any MS SQL related things in the Java console attached to this media agent (as a clinet/subclient)… so what’s the database for?There’s also these running Windows services (and some others commvault related, but these stood out):GxTomcatInstance001 - the webserver I presume, though IIS is also running?GxMONGO(Ins

Good day. I am busy testing Notes database and Transaction log backups & restores.I have scheduled a daily full and hourly log backups.Test restores from full backup work as expected, but the Transaction log restores do not restore any changes that occurred after the full backup. I did not select “Do not replay transaction logs” option.I have been reading through the Commvault documentation, but I am struggling to find detailed documentation around Notes DB transaction log restores.Any assistance would be appreciated.  

Hi all,Our customer using Exchange Archive and they want to access archive mails from outside without VPN. Web Server working on CommServe and hostname is like commserve.local. They created DNS record like archive.domain.com and they opened 8403, 443 ports on firewall.I used this documents to change URL on CommServe; https://documentation.commvault.com/11.24/expert/4344_changing_web_console_url_for_commserve_01.htmlhttps://documentation.commvault.com/11.24/essential/112096_updating_web_console_url_for_commserve_computer_using_command_line_interface.htmlhttps://documentation.commvault.com/11.24/expert/133401_using_virtual_name_for_web_service.html I can reach to web console and command center with archive.domain.com name but in the OWA, Quick look button still pointing the commserve.local. I checked Web Server URLs tab on CommServe Advanced settings, End User Url showing commserve.local. 

Hello ALL,Currently running a DDB reconstruction and encountered this Failed to Copy or verify Chunk [1123876] in media [CV_MAGNETIC], Storage Policy [xxxxxx], Copy [xxxxxx], Host [xxxxxx], Path [G:\CV_MAGNETIC\V_363047], File Number [17], Backup Jobs [ 46145]Access to the file/media denied. Access to the file/media denied. Source: xxxx, Process: DDBRecoveryPath can be access on the media agent. 

Hello,How can I remove a SVM I added in the properties of the netapp client (storage virtual machine tab)? 

Hi Team,We are working to upgrade our commserve envirement from 11.20 version to 11.25 version can you please help we process for the same, and how much time time it will take. we have one license server and one commserver and one is DR server rest we have 25 media Agent Server and 900+ client machine.ThanksVicky Kumar

Hi,I have an all in one server and I want to add a network proxy in a DMZ to backup Computers over internet.Witch port I have to open on the firewall between DMZ and commserve Network.Thanks

Hi, Can i Installing CommVault command center in the same windows server with the network proxy.

Hello,  I want to know if I'm going to remove 1 dns zone how can I restore it via AD, should I check DC=domainDnsZones or DC=ForestDnsZone? And then full dns zone be restored? For example I want to remove RestoremePlease ( see attachment), how can I restore it via AD restore 

HiAny ideas how to limit a specifi iDA to a specific amount of data to store/as backup? 

Hello;I just need to know more about the integration between Commvault and VXRAIL requirements [Ports, Connectivity] also need to know how the backup works and how the traffic goes using normal backup and IntelliSnap. thanks 

Hey All, did you any inforamtions regarding vSphere Replication and commvault vsa backups ?  Is this supported from commvault end ?  The vSphere Replication is going dow after commvault backuped the vm.  We do not use HotAdd at all for backup and we use NBD transport for these backups. We also tried not to use CBT file for CommVault subclients (some of them as a test), and we got some successful backups without replication failures, but at the very end even on these subclient I was told that replication broke.We also tested "Crash Consistent" backup type (pure snapshot), but without success.We do not know if the problem connected with storage performance.VMWare support told us that the root of the problem is connected with the locks (that came because of CV snapshot operations), and VMWare can do nothing with this locks and stops/breaks replication. At the same time we know 100% that CV uses only VMWare API f

We are planning on setting up DR for commvault, What are best practices in terms of Space, RTO and RPO.

Our security team are complaining that when they reboot their Siteminder servers, their process fails to start because ClMgrS process appears to be using port 44442.  Siteminder needs that port in order to start up.  What we end up having to do is to stop the commvault process in the client to let the Siteminder start; then restart commvault.Does anyone know why Commvault need that port?   It is not in the list of standard ports that Commvault uses.  https://documentation.commvault.com/v11/essential/7102_port_requirements_for_commvault.html#additional-ports-based-on-use-cases Anyone know how to exclude that port by the CommVault agent?

Hi, While downloading the maintenance release 11.24.43, facing the error. With regards

Hi Team, How can I remove one of the nodes on my SQL Always On Instances. There are 3 nodes configured, one of them got out of order. So, I need to remove this because backup didn’ t go running state. I didn’ t find any documentation for this.  

Hello community, for the AIX client, after adding it to the Network-Topoogy (one-way) in /var/adm/messages, the event logging frequency increased significantly: syslog: /usr/sbin/ifconfig -a this information appears seven times per minute in the system log of /var/adm/messages. I'm sure it's the backup client's fault, because the problem started exactly when I modified the connection via Network-Topology. Also when I turn off the backup client the logging stops.I'm asking for help - because so frequent logging of insignificant events fadingly darkens the view of the log and the system log is also growing fast. best regardsDorota 

Plan to create Azure VM snapshot and AWS EC2 snapshot by Commvault and keep 3 snapshot copies for each VM.1, the snapshot is full snapshot? or we have chance to create incr. snapshot for cost saving.2, how to calculate snapshot cost?

HiI’ve been trying to run Duplicate Oracle database using Tape Storage Policy Copy but it fails during Archivelog restore with “Error while restoring backup piece”.Since this is a Selective Copy there are only Weekly Selective Fulls present on media. I’ve been looking for some answers in RMAN log, but what I see here doesn’t make sense.First of all the last SOF (selective online full) backup present on tape copy is job 47104. Looking at RMAN run block I can see SET UNTIL clause is set to correct time which is a couple of minutes before job 47104 ended. It does restore all required datafiles, but during archivelog restore it tries to restore from backup pieces from newer jobs which, since this is a Selective Copy, are not present on the media. Then it fails over to previous job until it tries to restore from the job that is actually on the media (47104) but it still fails permanently this time. The SCN on which restore fails is lower then the Next SCN number in t

we plan to migrate Netapp OnTap from on-premises to cloud, want to get some suggestion. 1, plan to backup data to Azure data box, then restore data from data box to Azure file service. How to move backup image from Azure data box to Azure blob for next restore job? 2, on-premises Netapp OnTap is about 10TB, will move them to Azure file service and run routine backup job. How to charge license for the migration and routine backup job? 3, After we restore data from Azure data box for Azure file service, how to sync. data between on-premise Netapp ontap and Azure file service? 4, how to backup Azure file service? mount CIFS on backup agent?

Hello All, Yesterday with one of my colleague we tried to configure some Reports from daily backup on email. The fastest way is login to webconsole. My colleague has some access to CommCell, but from site of webconsole, when he tried to login, the popup window inform us that the user or password is not corrected. I wonder what type of security access should be granted to the user to: Have access to webconsole.  Have possibility to create proper report.Regards, Michal 

A customer would like to use  direct attached (SAS) LTO drive. Ist it possible ? I didn’t find how to configure it.Thank youJiri.

Hello Team, I have a client who is requesting to Backup Gsuite mailboxes and also restore the mailboxes to her exchange on-prem.Please, I will like to ask if it is possible with Commvault.  Thanks.