Self-Hosted Q&A

Hi,Do we have an option to deploy HyperScale 1.5 on an environment without DNS? I have CS 11.24 on a cm and deploying 3node CV HS 1.5. I already set the Data & Storage n/w (10Gig bonded), but got stuck at below stage. It do not allow unless you don’t enter a dns? Is there a way to accomplish it? 

Hello guys.we have AIX Nodes we are taking backup from some directories, these directories contains millions of files so we are using weekly synthetic full and daily incrementali got a restore request on a day which an incremental backup was performed so i browsed the job and found no items i checked the size of the backup job and it was 613 kb. backup job status was completed and no errorsand i have checked the synthetic full job which was after this incremental and i found it contains old data no new files was found with the recent day! i know that synthetic full jobs does combine the set of inc jobs to create the full synthtic job then get the delta from the client itself can someone clarify to me if im wrong and explain this behaviour.  thanks  

Does anybody know if it is possible to backup a Cisco DNA appliance with Commvault? 

Hi,I’m looking for a document explaining the meaning of Commcell client icons since I’m installing the FileSystem agent as restore-only in two clients in my infrastructure and one of them appears in the list with a penguin icon greyed out with a green arrow pointing downward in the top left corner of the icon, while the other only with the penguin icon greyed out.I was guessing what was the difference between them and if there was a list explaining the icons in commcell console.Thanks!

Hi,I notice that the auxiliary copy do copy random backup data (I’m not sure how it select the data to be copy first). So if the copy is delay, some of the data that from earliest date still haven’t copy but some of the data from latest do get copied. This basically effect the retention of my primary copy. Also effect my offsite copy for DR purposes.Is there any setting that can be use to make data from earliest is being copy first? regards,Fauzi

I would like to ask some opinion on this option.   Upon the request of our Oracle DBAs in our small company we are disabling the Archive deletionwithin the Oracle database backup. We will let our Oracle DBAs manage the Archive logs including the deletionI would like some opinion/points on this before we even proceed.   I am not an Expert in Oracle and would like some advice Any help is appreciated 

Hello I am wondering if anyone has any insight as to my issue.Backs up for failing for one drive(D) on a windows machine.The error is below:Optimized scan could not complete scan on volume [D:\] as the database processing reported disk full error. This volume has [87591624704] bytes of free space available. SQLite is using [C:\Windows\TEMP\] as the path for its temporary usage, and this volume has [33618767872] bytes of free space available. Here is the logs:80  500   11/30 01:59:56 1397513 CWorkerBasic::ProcessDCError(4395) - DC DB processing interrupted due to SQLite reporting disk full error when scanning volume [D:\]; This volume has [102383620096 bytes] of free space available; SQLite is using [C:\Windows\TEMP\] as the path for its temporary usage, and this volume has [57228607488 bytes] of free space available1880  500   11/30 01:59:56 1397513 CWorkerBasic::ProcessFoldersFilesAndHardLinks(2136) - --- 134:45.645470 D

Hello everyone,I’m backing up a MS SQL Server, and a DBA asked me to disable the maxtransfersize of the backups.Taking a look at the configurations of the Subclient I found the option to disable the log consistency check, and I checked the box as you can see in the screenshot below:My question is with this box checked, the maxtransfersize will be disabled too? Or do I need make anything else to disable it? Thanks, 

anyone give me a quick idiots guide to configuring a backup of an azure blob storage account from start to finish. I have an onsite commvault hyperscale configuration with 2 media agents in azure. I believe  i need to install the cloud apps software onto a host but should this be on one of the media agents in azure ? Tried following the guide and can follow bits of it but could do with a single list of steps do this then do that and so on ...

clbackup causing high cpu usage

Hi,we use Commvault Simpana 11.20.Is there a posibility to set a matenance for the complete commcell or only for every media agent?RegardsDennis 

CommVault License Summary Report shows CommVault Complete OI Licenses. 

Hi All, Our customer scanned 8403 on our Media Agents and detected that these ‘prohibited’ protocols are in place and causing alerts on their end.Is it possible to disable all except TLS 1.2?Many thanks in advance.

 Its been a while since I installed a Linux FSA on a client, my question is;I want to install the Linux FSA on a client but I dont want the client to have access to edit or change other user groups. Just want it to perform backups of the Linux client.Having said this what items should I uncheck in the Permission details  

Hi Community ,Does Commvault Supports backups and recovery for MongoDB and Cassandra database hosted on AWS & Azure Cloud ?MongoDB Version -- 4.0 , 4.2 & 4.4Cassandra Version -- 3.4 & 4.0If yes , what all capabilities are provided .

Added a Kubernetes Cluster. The pods are discovered fine however during the backup I see the following on the vsbkp.log.Job goes pending and after a while it fails.4868  3940  01/27 13:37:18 JOB ID CKubsInfo::OpenVmdk() - Listing volume [qbc] failed with error [0xFFFFFFFF:{KubsApp::ListDir(1401)} + {KubsVol::ListDir(643)} + {KubsWS::ListDir(193)/ErrNo.-1.(Unknown error)-Exec failed with unhandled exception: set_fail_handler: 20: Invalid HTTP status.}]4868  3940  01/27 13:37:18 JOBID CKubsFSVolume::Close() - Closing Disk: [qbc] of VM [test-clst`StatefulSet`qbc`b5bf0bb6-a0fc-4123-ac68-9de3c3800807]Documentation is very shallow and not enough KBs around kubernetes. Ideas?

Hello, Is there any way to refresh media or consolidate without using a scratch tape?I have an appendable tape with lot of free space but not completely scratch tape.

How does this affect commvault licensing for Mailboxes?  For example (numbers purely made up for ease of explanation) if we have 500 user mailboxes and 500 teams and 500 Outlook Groups used as Distribution lists do we need 1500 mailboxe licenses or just 500 for each user accessing those resources?

Hi, A customer is running Exchange Online since several months back and after an update late March (currently 11.22.13) some mailboxes type group, started to appear in the backups. This seems to be Teams Group created mailboxes and they are not included in the AD associations for backing up online mailboxes. So far 23 of these mailboxes has turned up in the customer environment and I’m not sure they are wanted.I am wondering if this is a feature coming with the support for Teams backups and if this is normal behaviour. If so, how can it be disabled or excluded from the user mailbox backups? If it’s not normal I suppose a fix will be in place shortly. /Patrik 

I have a linux server that creates a daily folder for each month and year, an example of the path structure would be: 2020/Dec/12020/Dec/22020/Dec/3…2020/Dec/312021/Jan/12021/Jan/2… 2021/Nov/302021/Dec/12021/Dec/2… and so on At the beginning of each month  I only want to backup the pervious month. So in early Dec 2021 I want to backup 2021/Nov/*  Can anyone advise on how to do this??   

Hi, Exchange Online detects ~2500 mailboxes in the Exchange Office 365 app. The customer shows me a screenshot indicating he has only 1250 Microsoft 365 E3 licenses assigned. What causes this mismatch, is there a problem, are more Commvault user licenses necessary? Thanks.

I’m doing a cross machine restore of the SYSTEMDB database to our HANA DR server using backups from tapes, however it get’s stuck to 6%. Couldn’t find any errors or failure in the job log to help me in the troubleshooting. I’m atttaching the log file here. Any suggestions/recommendations? 

I’am migration a server from Windows to Linux, and have a lot of files that needs to be moved. And will use the live sync replication for this.https://documentation.commvault.com/11.24/expert/92967_configuring_replication_for_file_system_agents_01.html Each time we try to replicate a file dir from Windows to Linux, all the files is getting skipped.I can’t find any documentation that this feature is not supported? can anyone confirm/deny this?If I do it the other way, from Linux to Windows, it works fine.  

Hi, At first, thank you for taking the time to read this query.Currently we are facing a challenge where we want to rehydrate our exchange archive, which is located in Exchange Online.We have a bunch of users, and not all data has been stubbed by a long shot.So ideally we want to initiate a full restore of all mail items to rehydrate the archive, but we want to only overwrite the stubs, not the still present emails, because that would be a huge waste of time and resources. I have attempted to save the restore as a script, as such making a ‘restore only if stub’ parameter available, but this does not seem to have the desired effect anymore, still all mails got restored. Is there any such way to achieve this in CV currently? A way to only overwrite an email if it is a stub to avoid unneeded restores for items that already exist? Thank you in advance.-WR

Hello Commvault Community! Do you have access to information whether CommServe in FR 11.24 will be able to be hosted on the new OS - Windows Server 2022 LTS? Is there information about it on the roadmap? I asked chat from ma.commvault.com and asked a question via "Submit Feedback", but I didn't get an answer to my question. In the documentation regarding "CommServe Server: System Requirements" there isn’t information whether Windows Server 2022 is supported, but in the article "Windows File System: System Requirements", we’re informed that it is already supported for OS Windows Server 2022. CommServe Server: System Requirementshttps://documentation.commvault.com/11.24/expert/2801_commserve_server_system_requirements_02.html Windows File Syste