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Hi all,I would like to discuss the topic about Maximum and Fixed Number of Readers (Stream Readers). This option can be set up at Schedules window (Auxiliary Copy Job Options).Is there any rule, that says when there is  better to have Maximum number of stream readers or just set only one allow stream reader? Especially for NDMP and ordinary File System agent aux jobs?

You may have heard or saw news that Microsoft will be deprecating Internet Explorer 11 to work with M365 apps and services on August 17th 2021, and full deprecation is slated to occur in 2022, due to the changes in web standards and availability of modernized IE/Edge browser.   With this announcement we have decided to also deprecate support for Internet Explorer 11, and focus development/testing efforts on modernized browsers that take advantage of and accelerate many of the technologies that go into our Commvault Command Center.   Leveraging Internet Explorer 11 in FR24+ may provide a degraded experience, so we recommend modern versions of Edge, Chrome, Firefox, and Safari when accessing Commvault Command Center and web console.  As we continue to evolve Commvault Command Center and pack it full of technology to enhance the user experience, speed, and load times, leveraging the recommended modern browsers will ensure the best possible experience.  You can always find a list of suppor

Hi there,I would like to discuss the following situation:I want to disable backup activity on the client, however I want to keep aging of associate data as usual. Is there any workaround for it? It is possible to release lincence and deconfigure client, then data aging goes well... However, my question is:It is possible to keep data aging on the client that is only disabled from the backup activity?Thanks for your responses!

 Multi-tenant CDB restores fail during the recovery phase with the following error when using sysbackup privilige: RMAN-00571: ===========================================================RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============RMAN-00571: ===========================================================RMAN-03002: failure of recover command at 05/11/2021 15:33:48RMAN-11003: failure during parse/execution of SQL statement: alter database recover datafile list clearORA-01031: insufficient privileges to overcome this error make sure that the user was created with container=all statement:Example:create user C##BACKUP identified by ********* container=all;

My Boss found something he wants as a report and I don't know if there is a way specifically provide it. After reviewing a FLA (File Level Analytical) Report, the report shows specific servers that are backed up showing how much data we are backing up per client that hasn't been modified within Less than 3 Months, 3-6 Months, 6-12 Months, 1-2 Years, 2-5 Years, More than 5 Years. My boss loves this view point on a client level but wants to know if Commvault can do this on a grand level to show how much data we are backing up as a whole that hasnt been modified within Less than 3 Months, 3-6 Months, 6-12 Months, 1-2 Years, 2-5 Years, More than 5 Years. Does anyone know if there is a report such as this? My boss wants it at per site, but trying to think Commvault level and see if this is possible at library level, or media agent level?

One of the benefits of application modernization, containers, and orchestrating your data-center with Kubernetes is the ability to move to 'fully programmable' infrastructure.Now, while this makes the developers day much much easier as they provision apps / storage whenever and wherever they need it - what impact does that have on backup & recovery?Well, for Metallic (and Commvault) it is simple...Commvault is cloud-native, and we use Kubernetes Label Selectors to automatically discover applications based on the 'labels' that developers apply to their apps.Let's take a look at a standard application definition:apiVersion: v1kind: ConfigMapmetadata: name: postgres-config-demo namespace: env-prod labels: app: postgresdata: POSTGRES_DB: demopostgresdb POSTGRES_USER: demopostgresadmin POSTGRES_PASSWORD: demopostgrespwd---apiVersion: v1kind: Servicemetadata: name: postgres namespace: env-prod labels: app: postgresspec: ports: - port: 5432 name: postgres clusterIP: N

We have two clients that we are backing up which are taking up a huge amount of time to back up. Commvault confirmed its not the backups but the data traffic that is causing extreme lengths in time to back up. My networking team cannot go any further to increase the throughput for data. Brought this issue to my management and suggested to have a normal backup happen to the client on a daily basis and with a weekly full but the difference is to only have the backups not backup anything 45 days or older. Then once a quarter do a full backup of everything (including all the 45 days and older)This runs into an issue because I don't know how to setup another default subclient on the clients in order to generate a quarterly backup. I know normally this is all resolved if we have Commvault deduplication, but my companies motto is work harder not smarter and decided its to costly to have this option. Is there a way to get this results of:daily/weekly/monthly backup with only data that is withi

Hello,There are two options to configure the CIFS Backup. What is the better option to use ?Via array management or via Client Computer ? Thanks !

Hello, What is the best way to backup NFS and CIFS Shares presented by Netapp Storage ? Thanks !

Has anyone configured the FIM on the CV infrastructure ?Which paths/files have been included in the monitoring ?Thanks

Many people may believe that when they create a create an Exchange Database subclient and follow this documentation Configuring Consistency Checks for Exchange Database Backups (commvault.com) that performing consistency checks is on by default and that that procedure only applies to Database Availability Groups.  However, the setting you will need to check is not on the subclient, but rather under the Advanced Schedule Options.  exTiDbBackup.log18260 8bac  04/02 23:15:37 805061 CsExchangeShadowSet::GetSkipIntegrityCheckOption() - Skip Integrity check:TRUE18260 7674  04/02 23:16:10 805061 CsExchangeShadow::GetSkipIntegrityCheckOption() - Setting throttling to [0]18260 7674  04/02 23:16:10 805061 CsExchangeShadow::GetSkipIntegrityCheckOption() - Perform Integrity check of Logs Only:FALSE18260 7674  04/02 23:16:10 805061 CsExchangeShadow::GetSkipIntegrityCheckOption() - Skipping integrity check based on user option.18260 7674  04/02 23:16:10 805061 [CsExchangeShadowSet::parallelbackup]Sk

Recently I was on a call with a prospect that had an RFP for a solution that would copy PSTs to a central location so they could be backed up.While Commvault could backup the PSTs files, the major issue with this is that PSTs were actively being used by end users. This means Outlook would have the PSTs open, thus locked to a basic file copies and even if we used the VSS support to get snapshot of them they would not be in a consistent state in some cases. Therefore, this would lead to backing up corrupted PST files. Furthermore, if a user had a say 2GB PST today and they added a single email to it, the entire PST would need to be copied\backed up again. With Commvault we would dedupe the data before going to the ContentStore but with other backup or file copy solution this would lead to possible exponential growth. PSTs are also not supported on network shares, mainly because if there is a network interruption they can easily lead to corrupted PSTs. PSTs also cannot be searched or mana

how do i set up alerts for killed jobs. The current options only send alerts for failed, skipped , etc. but not for killed. any advise

Azure DevOps and GitHub backup support is currently in beta.  We would like to gather more customer and partner feedback on this functionality.  We also want to better understand your environments. If you, or anyone you know, are interested, please respond to or share this survey with them. Your feedback is greatly appreciated!  

This question has come up many times, so posting about it here.Microsoft does not charge for ingress or egress with Office 365, all data transfers are covered under their per user licenses. Azure only comes into play when doing restores to SharePoint Online, assuming the client is running every thing on-prem (which most don't but for the sake of this part of the blog post let's assume that). The data being restored is written to an Azure storage account, then the SPO Migration API is called, which only supports putting data from Azure. After the restore is done the data in Azure is deleted. There is no ingress charge for data into Azure, but there is egress and storage charges.Now if a customer is running Commvault in Azure to backup O365, to backup\ingest the data there are no charges. But if they are restoring data to Office 365, on-premises, or outside of their Azure tenant then there might be egress charges. If they are using Metallic, this is all covered under their per-user subsc

Hi Community,For those who use our ContentStore Mailbox (SMTP Journal Solution) with M365, please note that we are seeing a spike in support incidents being raised due to either mail not being received or cleanup jobs not actually processing any mail. In each instance so far, we have determined that the reason for this is due to the SMTP access nodes still having TLS 1.0 and 1.1 enabled (these protocols were flagged for deprecation by MSFT a few years ago however official rollout appears to be happening now).As per this article: https://documentation.commvault.com/commvault/v11_sp20/article?p=28943.htm we recommend that TLS 1.2 be enabled and these legacy protocols be disabled in order for the agent to work correctly. You will need to ensure that your environment supports TLS 1.2 / apply the necessary MSFT updates in your environment to achieve this.You can validate if this problem is impacting you by viewing the Exchange Send Connector logs (default location: %ExchangeInstallPath%Tran

We are starting a new project with everything in AWS and planning to use commvault as our backup system via AWS.   So Im still a novice with commvault and Im wondering when deploying the commvault image to an instance is it like everything wrapped up in one instance.?  Such as the commserve, media agent etc…Or do I need to deploy various instances for each.?  Do I need a server for commservr and another one for media agent etc…?  

While configuring HPE StoreOnce Gen 4 Appliance if "Public Access" is disabled, the end-user will need to create a dedicated Catalyst Client so Backup Application can access the Catalyst StoreSteps Required: Navigate to Actions and select “Catalyst Settings” Once you are in "Catalyst Setting" navigate to permissions and press the “…” and select “Add Client”   Provide a name that matches your need (i.e CV_Backup) -> enter this detail as you Username during Catalyst Store Creation   Press Add and then you have successfully created a "Client" within HPE StoreOnce   Important Note You will also need to navigate back to the Catalyst Store and set the “Access to enabled”  Resolution Once the Catalyst Client is created, when creating the Catalyst Library from Commvault input the same Username and Password, at this point the Detection and creation should work  

Hello everyone,I am writing this post to talk about one of the options that has given me the most help in day-to-day administration:The job controller filtersWhen every day there are a multitude of recurring jobs from different agents, policies and clients running at all hours, it is good to have the ones we need to review located at all times. To do this, we can create custom filters by distinguishing between agents, libraries, policies, etc. Just by clicking the + button at the right on the Job Controller tab. These are some examples of what can be doneI think this option is better than the search bar as it saves you time when doing the same filters all days in the morning review. With a few clicks, you have at a glance the jobs that are Pending / Queued / Waiting, those that are using the tape library, AuxiliaryCopies and BackupCopies, etc, etc. What do you think about this option? Do you know any other tips to help with daily administration? Cheers!   

Creating Sub AccountsIn order to create a Sub-Account for Maintenance Advantage, you need to first be logged-in as your Organization’s Parent Account. The username for your Parent Account would be your CommCell ID.If you need help finding or accessing your Parent Account, contact support@commvault.com requesting one be made for you.Note: Customer Support cannot create subaccounts.  this can only be done by the Parent Account.Check if a Contact Exists Already1.) Once logged in as your Parent Account at ma.commvault.com , access the Manage Sub-Accounts option through the following method:Select the User Services menu option and then select Manage Sub-Accounts.2.) Go to the sub-tab labeled Available3.) Proceed to the section of this page below as follows:If the contact IS available, skip to "Create a Sub-Account for an Existing Contact" below If the contact is NOT available, skip to "Create a Sub-Account for a New Contact" belowCreate a Sub-Account for an Existing ContactIf the contact yo

 Hello everyone, We try to make it easier for our users to use the Edge Drive functionality so that they have easier access to their documents even when they work from home because of COVID19. We want to allow them to use the Edge Drive uploader tool, because we have internally banned the use of some cloud solutions (Dropbox, OneDrive, etc)Since I understand that turning on Edge for clients means that these folders are backed up, I want to ask for advice, to make it easier for everyone, without burdening the backup itself from the other side. If I tell users that they use folders for Edge Drive) that they normally have set to be saved (for example My documents) will this mean that they are saved twice in the backup. What do you recommend, that the backup from the EDGE drive may be disabled, but then we risk if someone chooses a different folder that it will not be saved in case of a failure.Thank you

Commvault has worked intensively to extend IntelliSnap support to databases running in public clouds over the last V11 Service releases. This means, regardless if your Oracle, DB2, MS SQL Server or SAP HANA database workloads are running on-prem or in AWS or Microsoft Azure you can always enjoy values like low impact backups, snapshot copies, fast recoveries as well as rapid databases cloning.  For this, we leverage is AWS EBS snapshots and Managed Disk snapshots in Microsoft Azure. Support for SAP HANA on Azure Netapp Files has been added with FR 11.22. Some of you might be concerned about the cost of IntelliSnap in the cloud. One or more snaps per database and per day kept for 7 days can quickly generate a good amount of snapshot consumption. Both AWS and Microsoft Azure are billing snapshot consumption on a per GB basis.  Game over?  Not at all! The good news is that with FR 11.21 Commvault has introduced support for incremental snapshots for Microsoft Azure complementing the increm

Restoring a Teams channel with native toolsIt’s not simple to restore an ongoing persistent chat and associate the data and content that is stored in other services into the right spots in an ongoing post or back into the channel tabs.You can restore a deleted Team by restoring the 365 Group associated with the Team and you do have a 30 day window for this method. But what do you do if you need to restore on day 31 or beyond?Instead of restoring the 365 Group, if the channel was deleted, the owner of the Team can restore it within 21 days. Here’s how: In the Teams application, press the ●●● next to the team name, then choose Manage team from the menu.Now move to the Channels tab, expand the Deleted list, and press Restore on the channel that you’d like to recover. This will restore the channel exactly as it was before the deletion.Restoring a channel that is within the 21-day limit gets the channel back in its entirety just as it was before the restore.With both methods (Group and Team

Hello,here is my steps how to change name of rpm custom packer be default it is custom-linux.Instance001. You can change it as Commvault.Instance001 but still it is not standard for Linux world.Steps:Prepare two session on machine where you will build classic rpm package.2nd session go to path where you will have stagging folder and run this command:while true; do find . -name \*.spec -exec cp {} . \;;done1st session run normal wizard for create custom rpm package use stagginf folder where you are standing in 2nd session. After successul create package on this sesssion you should find spec file in current folder of second session. Just press CTRL-C for quit from loop.Now we have spec file and rpm package.Exact package like this:cd ~/extracted_rpmrpm2cpio commvault.rpm | cpio -idmvprepare environment for rpmbuildermkdir rpmbuild cd rpmbuildmkdir BUILD RPMS SOURCES SPECS SRPMScp /path_to/file.spec SPECScreate file ~/.rpmmacros with this content:%_topdir /full_path_to/rpmbuild%__prelink_u

Hi, opinion/feedback from commvault users please: From the command center, users are scheduling reports, and of course they email those reports.But, the delivery  of emails is very unstable, which is not a Commvault problem.With “unstable” I mean  e-mails which don’t arrive.Either because the remote mail servers think it’s spam, or because the email is too big. (compressing the PDF doesn’t really make a big difference  )Commvault has a “download center”, wouldn’t it be possible to have a possibility/option to store those reports -which are send - also *automatically* in the download center so that user can still retrieve them later. (because, of course, users only notice hat they don’t have the report, if they have an audit months later)I know that we can save the files to a drive, but of course users cannot access that from the command center. (and we could use external tools of course)What are your ideas ? Are there any Commvault users which implemented something like that or someth