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how do i set up alerts for killed jobs. The current options only send alerts for failed, skipped , etc. but not for killed. any advise

Azure DevOps and GitHub backup support is currently in beta.  We would like to gather more customer and partner feedback on this functionality.  We also want to better understand your environments. If you, or anyone you know, are interested, please respond to or share this survey with them. Your feedback is greatly appreciated!  

This question has come up many times, so posting about it here.Microsoft does not charge for ingress or egress with Office 365, all data transfers are covered under their per user licenses. Azure only comes into play when doing restores to SharePoint Online, assuming the client is running every thing on-prem (which most don't but for the sake of this part of the blog post let's assume that). The data being restored is written to an Azure storage account, then the SPO Migration API is called, which only supports putting data from Azure. After the restore is done the data in Azure is deleted. There is no ingress charge for data into Azure, but there is egress and storage charges.Now if a customer is running Commvault in Azure to backup O365, to backup\ingest the data there are no charges. But if they are restoring data to Office 365, on-premises, or outside of their Azure tenant then there might be egress charges. If they are using Metallic, this is all covered under their per-user subsc

Hi Community,For those who use our ContentStore Mailbox (SMTP Journal Solution) with M365, please note that we are seeing a spike in support incidents being raised due to either mail not being received or cleanup jobs not actually processing any mail. In each instance so far, we have determined that the reason for this is due to the SMTP access nodes still having TLS 1.0 and 1.1 enabled (these protocols were flagged for deprecation by MSFT a few years ago however official rollout appears to be happening now).As per this article: https://documentation.commvault.com/commvault/v11_sp20/article?p=28943.htm we recommend that TLS 1.2 be enabled and these legacy protocols be disabled in order for the agent to work correctly. You will need to ensure that your environment supports TLS 1.2 / apply the necessary MSFT updates in your environment to achieve this.You can validate if this problem is impacting you by viewing the Exchange Send Connector logs (default location: %ExchangeInstallPath%Tran

We are starting a new project with everything in AWS and planning to use commvault as our backup system via AWS.   So Im still a novice with commvault and Im wondering when deploying the commvault image to an instance is it like everything wrapped up in one instance.?  Such as the commserve, media agent etc…Or do I need to deploy various instances for each.?  Do I need a server for commservr and another one for media agent etc…?  

While configuring HPE StoreOnce Gen 4 Appliance if "Public Access" is disabled, the end-user will need to create a dedicated Catalyst Client so Backup Application can access the Catalyst StoreSteps Required: Navigate to Actions and select “Catalyst Settings” Once you are in "Catalyst Setting" navigate to permissions and press the “…” and select “Add Client”   Provide a name that matches your need (i.e CV_Backup) -> enter this detail as you Username during Catalyst Store Creation   Press Add and then you have successfully created a "Client" within HPE StoreOnce   Important Note You will also need to navigate back to the Catalyst Store and set the “Access to enabled”  Resolution Once the Catalyst Client is created, when creating the Catalyst Library from Commvault input the same Username and Password, at this point the Detection and creation should work  

Hello everyone,I am writing this post to talk about one of the options that has given me the most help in day-to-day administration:The job controller filtersWhen every day there are a multitude of recurring jobs from different agents, policies and clients running at all hours, it is good to have the ones we need to review located at all times. To do this, we can create custom filters by distinguishing between agents, libraries, policies, etc. Just by clicking the + button at the right on the Job Controller tab. These are some examples of what can be doneI think this option is better than the search bar as it saves you time when doing the same filters all days in the morning review. With a few clicks, you have at a glance the jobs that are Pending / Queued / Waiting, those that are using the tape library, AuxiliaryCopies and BackupCopies, etc, etc. What do you think about this option? Do you know any other tips to help with daily administration? Cheers!   

Creating Sub AccountsIn order to create a Sub-Account for Maintenance Advantage, you need to first be logged-in as your Organization’s Parent Account. The username for your Parent Account would be your CommCell ID.If you need help finding or accessing your Parent Account, contact support@commvault.com requesting one be made for you.Note: Customer Support cannot create subaccounts.  this can only be done by the Parent Account.Check if a Contact Exists Already1.) Once logged in as your Parent Account at ma.commvault.com , access the Manage Sub-Accounts option through the following method:Select the User Services menu option and then select Manage Sub-Accounts.2.) Go to the sub-tab labeled Available3.) Proceed to the section of this page below as follows:If the contact IS available, skip to "Create a Sub-Account for an Existing Contact" below If the contact is NOT available, skip to "Create a Sub-Account for a New Contact" belowCreate a Sub-Account for an Existing ContactIf the contact yo

 Hello everyone, We try to make it easier for our users to use the Edge Drive functionality so that they have easier access to their documents even when they work from home because of COVID19. We want to allow them to use the Edge Drive uploader tool, because we have internally banned the use of some cloud solutions (Dropbox, OneDrive, etc)Since I understand that turning on Edge for clients means that these folders are backed up, I want to ask for advice, to make it easier for everyone, without burdening the backup itself from the other side. If I tell users that they use folders for Edge Drive) that they normally have set to be saved (for example My documents) will this mean that they are saved twice in the backup. What do you recommend, that the backup from the EDGE drive may be disabled, but then we risk if someone chooses a different folder that it will not be saved in case of a failure.Thank you

Commvault has worked intensively to extend IntelliSnap support to databases running in public clouds over the last V11 Service releases. This means, regardless if your Oracle, DB2, MS SQL Server or SAP HANA database workloads are running on-prem or in AWS or Microsoft Azure you can always enjoy values like low impact backups, snapshot copies, fast recoveries as well as rapid databases cloning.  For this, we leverage is AWS EBS snapshots and Managed Disk snapshots in Microsoft Azure. Support for SAP HANA on Azure Netapp Files has been added with FR 11.22. Some of you might be concerned about the cost of IntelliSnap in the cloud. One or more snaps per database and per day kept for 7 days can quickly generate a good amount of snapshot consumption. Both AWS and Microsoft Azure are billing snapshot consumption on a per GB basis.  Game over?  Not at all! The good news is that with FR 11.21 Commvault has introduced support for incremental snapshots for Microsoft Azure complementing the increm

Restoring a Teams channel with native toolsIt’s not simple to restore an ongoing persistent chat and associate the data and content that is stored in other services into the right spots in an ongoing post or back into the channel tabs.You can restore a deleted Team by restoring the 365 Group associated with the Team and you do have a 30 day window for this method. But what do you do if you need to restore on day 31 or beyond?Instead of restoring the 365 Group, if the channel was deleted, the owner of the Team can restore it within 21 days. Here’s how: In the Teams application, press the ●●● next to the team name, then choose Manage team from the menu.Now move to the Channels tab, expand the Deleted list, and press Restore on the channel that you’d like to recover. This will restore the channel exactly as it was before the deletion.Restoring a channel that is within the 21-day limit gets the channel back in its entirety just as it was before the restore.With both methods (Group and Team

Hello,here is my steps how to change name of rpm custom packer be default it is custom-linux.Instance001. You can change it as Commvault.Instance001 but still it is not standard for Linux world.Steps:Prepare two session on machine where you will build classic rpm package.2nd session go to path where you will have stagging folder and run this command:while true; do find . -name \*.spec -exec cp {} . \;;done1st session run normal wizard for create custom rpm package use stagginf folder where you are standing in 2nd session. After successul create package on this sesssion you should find spec file in current folder of second session. Just press CTRL-C for quit from loop.Now we have spec file and rpm package.Exact package like this:cd ~/extracted_rpmrpm2cpio commvault.rpm | cpio -idmvprepare environment for rpmbuildermkdir rpmbuild cd rpmbuildmkdir BUILD RPMS SOURCES SPECS SRPMScp /path_to/file.spec SPECScreate file ~/.rpmmacros with this content:%_topdir /full_path_to/rpmbuild%__prelink_u

Hi, opinion/feedback from commvault users please: From the command center, users are scheduling reports, and of course they email those reports.But, the delivery  of emails is very unstable, which is not a Commvault problem.With “unstable” I mean  e-mails which don’t arrive.Either because the remote mail servers think it’s spam, or because the email is too big. (compressing the PDF doesn’t really make a big difference  )Commvault has a “download center”, wouldn’t it be possible to have a possibility/option to store those reports -which are send - also *automatically* in the download center so that user can still retrieve them later. (because, of course, users only notice hat they don’t have the report, if they have an audit months later)I know that we can save the files to a drive, but of course users cannot access that from the command center. (and we could use external tools of course)What are your ideas ? Are there any Commvault users which implemented something like that or someth

So new to Vault Tracking, and want to deploy it into our backup environment. The only concern is that in order to enable it, you have to check “Export Media After Job Finishes” The schedule is of course set to a storage policy which has up to 20 + clients associated to it. My concern is the wording of “Export Media After Job Finishes”  because its not clear if its saying it will export a tape once a job finishes as in job 1 of 20 is done it will export that tape, and so on and so forth making up to 20+ tapes, or if it is referring to the specific Job associated to it at the schedule level. For example, we have a schedule that runs for these 20+ clients that run a daily diferential backup, weekly full backup, and a monthly full backup. If i enable vault tracking on the weekly Schedule would the “Export Media After Job Finishes”  refer to the weekly full schedule as being the “job?

Our storage policies are built as follows:primary (Storeonce)sync copy 2 (storeonce)sync copy 3 (storeonce)copy 4 (tape) Although there is an option to use “validate jobs” for each of the copies, I was wondering if we could use the aux copy job report to catch any issues with the integrity of the data as running a separate validation job would be an additional overhead for the backup infrastructure. One could reduce the amount of data to be validated by defining parameters for which data qualify for validationv OR use only the tape copy for job validation as the tape drives will perform well with reading data as the data will have to be read serially (we do have combine to streams set, wonder if this will affect validating jobs as jobs could be split across multiple media) or use auxcopy reports to by pass validating jobs. Because auxcopies will read all the chunks from the source copy and write them to the target copy and make sure the indexes are also intact. So isnt auxcopies like v

Hi folks, I have a question and or rather willing to have a discussion and sharing information about how we can minimize our efforts of clicking. Possibly share scripts that we have developed and help each other out on daily tasks. We all know that Java GUI has a lot of ways to do the same and it also involves a lot of clicking.  For example, I was able to find and adapt qscripts, qoperations and API for quite a few good daily ops in my scripts, automation:Get clients associated to specific Client Group; Get Client Group to which specific server belongs; Add / Remove client from specific Client Group Start / Stop media agents maintenance mode DIP’s operations (enable/disable/remove/add) Commcell activity (Enable/Disable) Finding duplicate clients between our commcells And sure, all of it depends on the level of competence in automating, but Commvault being ‘old dinosaur’ can still be automated a bit. Now, for example I cannot find a way to write a script which switches preffered media

When the pandemic hit, we were forced to quickly adapt and answer a bunch of questions we’d never asked ourselves: how can we keep in touch with our colleagues when we’re not in the office? And how can we make sure we are still efficient while working from home?It quickly became apparent that one, seemingly small issue could prove catastrophic: our information system is designed so all business documents are located on our servers and on our work computers. But this also meant that many wouldn’t be able to access these documents from home.Since the employees were already familiar with the backup system, this new opportunity only confirmed our desire to modernize the complete system and to digitize business processes.Everyone was aware that these changes were necessary, that it would help them work through the emergency, and, most importantly, that working from home wouldn’t be an insurmountable problem.A new short manual was compiled to help employees adapt to working from home, with a

LDAP is a supported function to manage distributed directory information services within Hedvig Storage ClusterSetting up LDAP/AD Server Action: Log into any of the Hedvig Storage Node and select the LDAP/AD Configuration from the far-right corner   You will then be presented with a LDAP/AD configuration screen, depending on whether you choose to use "Use Domain Name" or not, different fields will be populated (Note - SSL can only be used when not using "Use Domain Name") Hedvig RBAC is based on the concepts of: Tenants, which are groups of users: You can set up multiple tenants per cluster. You can set up multiple servers per tenant. Users assigned to these tenants: You can set up multiple users per tenant. Each user can belong to more than one tenant Here are the details for each of the fields: Tenant: This is a pre-configured Tenant that you would like to target an AD for. To configure/add goto User Administration / Tena

When a Teams chat is started it automatically creates a Exchange group mailbox, an OneDrive account for that same group mailbox and a SharePoint site for that Teams chat. All conversations are put in the Exchange group mailbox and up until October 2020 they could be found under the folder Conversation History\Team Chat. Now here comes the fun part, starting October Microsoft changed something in how they save the chats and they moved the chats to a new folder named ~TeamsMessagesData.During the roll-out of a M365 customer we encountered that the teams chats were not being backupped past September 2020 and as I could not find any issue with the back-up nor any configuration issues we opened a case with Commvault to research the issue. Big was our surprise as in the first reaction from the Commvault engineer I received the answer to my question, namely a hidden additional setting which would enabled the back-up of the new Teams chat folder, being:IncludeTeamsMessagesDataLocation =  HKLM\

Issue There was a known issue identified with Redhat Gluster where the Capacity is reported incorrectly This is due to an incorrect parameter on the Gluster known as shared-brick-count which will count how many bricks share a file system and how the disk space is divided accordingly (within the Gluster) Methods: Method 1 - if you are on the following Service Pack & Hot Fix Pack SP15 & Hot Fix Pack 35 SP16 & Hot Fix Pack 27 SP17 & Hot Fix Pack 12 Method 2 - prior to the above Service Pack or Hot Fix Pack  IMPORTANT NOTE - this only needs to be done once and will be applied across the Gluster\, no further remediation is required. Method 1 Commvault introduced an additional feature under (/opt/commvault/MediaAgent) which will generate the shared-brick-count script in (/usr/lib64/glusterfs/3.12.2/filter/) for all the nodes Navigate to the following location # cd /opt/commvault/MediaAgent   Execute the following script # ./cvavahi.py fix_gluster_

Optimized For concurrent LAN backups is an option in media agent properties that helps to optimize the Operating System resources on Media Agent machine. It's recommended to enable this where there are multiple clients backing up to media agent.While enabling "Optimize for..." option is generally recommended, performance wise and when there are firewall rules in place, we need to consider the type of firewall rules in place. Generally speaking adding CVD port number (8400) as additional data port on the Media agent firewall rules is recommended for performance improvements. Additional ports are not needed on the client side here. System will only use the CVD port (default 8400) on the MA side as additional port so adding other ports on the MA won't help! Please note with CVD port in additional data ports, Client will transfer the data directly to MA on CVD port bypassing the firewall tunnel and it’s protocol.