Share Best Practices

We are in the processes of upgrading a number of our servers.  They are virtual and the Drives lay on our SAN.  Currently we create a new server with the same name but B like 15B.  When we go to replace the old server they change the names and then connect the Drives to the new server.  When our backups run, the first time even if they are Inc’s the do a full backup again.  So we are backing up for a few days because we need to pause during the day because it slows down the business to a crawl.  Is there a better way to do this, am I missing something that I should be doing.  The drives themselves are exactly the same.  I could understand if they were physical machines but its all virtual on the same SAN.  Maybe its just the way it is I just can’t imagine a huge company dealing with this, we are not a large company but this server alone is 10-15 TB worth of drives.  Any suggestions for best practice.  Thanks everyone

Hello , We are refreshing our hyperscale nodes ,  and we are creating aux copy and syncing all the  jobs and then changing the primary copy , we are trying to do the same for DR commserv Storage policy but its failing for some reason, can some one share the best practise to change the Commserv DR policy to our new hyperscal x and migrating existing data                                         

Hello Team, I got 12 SPs for VSA backups wherein all the secondary copies use different media to write, impacting our media usage.Do we have setting wherein we can push all the SPs using same media until it is full?*I know I can club all the SPs to one storage policy for VSA backups that should use one media but trying to understand if we have any setting which can be used here.  

oracle incremental backup is taking longer time to finish , upon the checking the event we got the event says to enable the block change tracking, we have some dependencies to enable it,is there any way to speed up the incremental backup or better to run full backup daily.  

i saw the below note while enabling randsomware on hyperscal nodes  once you initialize and deploy the hyperscale , disk libraries are already mounted on media agents right ? also after rebooting the node we ran the sestatus command ,we can see permissible instead of enforcing is that okay ?

Hi All, Any best practices from Commvault for backing up RODC server? Backup as VSA with app-ware option Usual FSA and AD agent level backup No backupI didn’t find any documentation on this.So, I am looking for suggestion on the same.Thanks.Sudeep

Hi All,How to update media agents after upgrading Commcell from 11.21 to 11.28

I’m deploying MRR storage and planning to enable immutability via the “Enable Retention Lock” workflow at the storage pool level, I’m keen to know anyone’s experience with this because once it’s enabled it’s not reversible.Typically, when using Retention Lock on a policy copy, we wouldn’t use extended retention on a copy and have the basic retention set to the requirement e.g.:One Selective Copy for Monthly backups with the required basic retention Another Selective Copy for the yearlies with the required retention Both Selective Copies would be pointing to the MRR storage pool with WORM enabled as a dependant copy in the storage pool via the workflow.Is this the best way to setup MRR with immutability?

I’m looking for functionality similar to the old nExpireUpdates key, but built for how things work in v11 -- where the CVMedia folder could be programmatically removed from the clients following successful install (or after X days).We are an MSP and many of our client machines are very tight on free space.  So I’m looking for a way to prune/expire/delete the CVMedia folder from clients. Is there a way to do this?I realize the reasons why this folder is kept on the clients - but we do not frequently install service packs/hotfix packs due to change control.  We have some clients where we don’t have enough free space to write job results, so anything we can do to reduce the size of the footprint on clients would certainly help in our environment.  Freeing up just 350MB in /opt would actually make backups work for some of our clients which are failing due to low disk space.We don’t have access to most of our clients, so looking for a way to do this without logging into clients.

Hello All, My customer would like to know if there is a way to take a backup from the “Instant Clone” feature offered by Commvault . backup of a SQL clone ?https://documentation.commvault.com/v11/essential/144795_instant_clones_for_sql_server.html Thank You.

Hello Everyone, I am looking for some advise based on your experience as there is no standard guidelines from Commvault. My customer has Large DB  between 2 TB-6 TB and is looking for a faster recovery time.We are considering to increase the backup streams , the question is how many streams should be added ? Is it based on the size AND if the DB has multiple files? 1 stream per data file ? Number of streams for DB with single fileAny best practices to fasten the recovery time is appreciated, thank you !!

We ran into issues with our vault tracker (VT) reports not being send following the upgrade to FR30. While running the schedule report the scheduledreport.exe crashed. Following conducted research and conversations with development it turns out to be the case that they assumed the stylesheet option wasn't being used by customers and they were already planning the phaseout of the underlying code path. There are no intentions to fix the current implementation but to look for the ability to address it via the report engine. So, beware you can run into issues and that there is no immediate solution. 

With all of the cool features coming in our Feature Releases, I thought it would be handy to create a list of Best Practices for planning and Performing a Commserve update to a higher Feature Release.There’s definitely a lot of Proactive work that can go into your process that will save you from potential headaches or even nightmare scenarios!Check out the Planning documentation first Plan the Timing out in advance - Make sure any key stakeholders know the CS will be down during this planned upgrade Do you use any type of Commserve Failover?  If so, note the instructions for those differ accordingly. Upgrading Hardware as well?  Review the documentation on Hardware Refreshes. Suspending jobs - Ideally, have no jobs running; though some jobs can be suspended and resumed after others cannot be suspended and must be killed. Check and Double check that you have the Media Downloaded or if you are using the Commserve Software Cache, that it is updated with your required Maintenance Release.

Our linux file server is a large VMware VM - 48GB RAM, 8 virtual CPUs that are running on a Intel(R) Xeon(R) Gold 6248R CPU @ 3.00GHz - and it has about 500TB of storage on it, that our linux admin has set up as 12x 60TB (max size) volumes on our SAN, that communicate back to VMware over iSCSI.We get reasonable performance with our linux users using this linux VM for day to day usage, but certain customers and projects are reaching crazy levels of unstructured file storage. We have one customer that has a folder that consumes 16TB of data, across 41 million files. And while that’s our worst offender, the top 5 projects are all pretty similar.We’ve been using the Linux File Agent installed into this VM since starting to use Commvault in 2018. We typically see about 3 hours for an incremental backup to run across this file server, with the majority of time just scanning across the entire volume, and the backup phase running relatively quickly. We run 3x incremental backups per day, at 6a

Hello Community I’m afraid my knowledge on system alerts for Commvault isn’t great and I need to know how to set up an alert if the Enable Scheduler has been disabled as per below.  Any advide or guidance on it would be great. thanks in advanceTonyQ 

 Status is green but critical alert on Health Dashboard for DB index frag suggesting dbmaint to be ran. Can anyone explain why it is showing 100% green but showing up as a critical alert in the health dashboard?

estoy realizando la integración del commvault & vcloud director , al finalizar la configuración del plugin , en la parte donde selecciono el hypervisor , no me muestra ninguno , por lo que estoy queriendo dar de alta en mi comserve un cliente de vcloud sin embargo no me permite ya que falla con el siguiente error :  en el parmetro vcloud director estoy colocando el hostname del vcloud sin https:// y el usuario para fines de prueba se esta intentando con todos los privilegios , el Access node es el commserve en el instale el vsa, alguien que me pueda apoyar en ver que es lo que estoy colocando mal?esta es la parte donde estoy tratando de configurar el nuevo cliente vcloud desde el commcel console  saludos Dulce J Rico

can some one please help me to understand the below point  If an application database (oracle ,sql) is already configured to be backed up by an application agent, it will not be backed up using the application-aware VM group. if i have application aware backup  cant  we backup it application level?if i was taking vm backup before like  incremental in all dayand database level in hours and if am planning to change it to application aware backup how can i achieve that 

hope someone  can help for the below query  i am taking exchange on premise backup , and currently my access node and index server are in a old physical machines , i am planning to change access node to a vmalso index server to a new physical machine , what would be the best approach without affecting the backup

Is there a matrix or something that commvault supports for nic drivers for certain hardware for their intellensnap workflo? seeing PDL’s on the hosts during snap volume unmount and its causing issues with my virtual host. Anyone else see this? There is some firmware updates available- but not sure if they are reccomended etc. Thoughts?

We currently have a 10TB SAP Oracle DB on-prem, BR-Tools backup to a local disk is taking 4 hours.How to achieve the same backup completion time for the same DB in a Azure resource group to another resource group? 

Hello We are planning an Commvault upgrade from FR11.24.xx to FR11.28.5X. We still have a lot of 2012 servers and SQL2012 servers. Wat would be better? Let the agent on win 2012 on FR11.24.9x,  or upgrade the clients to 11.26.xx.Commvault 11.26.xx is the last Commvault version that supports Windwos 2012 and SQL2012.  If we use additional setting we could upgrade the client to FR11.26.xx  Thanks in advance!

 Hello,I take scrClientID and destclientID from the command:qoperation execscript -sn DataInterfacePairConfig -si listByClient -si clientNameis there any way to associate scrClientID with client name (how to get client name using thise id’s)?thank you very much for helpDorothy

I have a customer that is looking for clarity on a port requirement question(s) Scenario:2 sites primary and secondary site A Primary site B DR Data backups from site A to B (Aux\Dash copy synchronous)  Commserve LiveSync  enabled Requirement if site A goes down that site B will need to recover all the VSA VM backups from site B copies of site A bkups. The question is what ports need to be opened to accomplish this since there will be a firewall between the two sites. Will all traffic need to be bidirectional or can some of the port connections be established solely with one way connection? I did point them to the commvault documentation:https://documentation.commvault.com/v11/essential/7102_port_requirements_for_commvault.htmlbut there was some confusion on their part and want to validate required ports for:LivesyncAUX copy data traffic from site A to BMedia Agent data from site A to site BCommunication ports from Commserve to secondary site.  

We had a media agent that was recently decommissioned. The location in which the media agent was located was shut down. The server was shipped to our site where we have it ready to be cabled up and redeployed. The initial thought from my colleagues is that we had to get this media agent back online in order for index cash on that server to be used again. But my management is asking whether or not we can just transfer the media agents index cash from that server to another media agent?So instead of having to rehook up this media agent in order for the tapes that came from this location to be read, that we can move the index cache that was on this server to another media agent, and then any tapes that came from this site would then just read from a current active media agent for its index cash?