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Hello EveryoneI need your expertise advise on a failover solution for the backup configuration across multi master and master-slave setup.We want to know can if and how we can configure backups in multi-master and master-slave setup in such a way that the backups do not fail if the node where backup is running goes offline. ThanksSrikanth

Hi..Scenario:Some clients are being re- deployed using Jenkins + Ansible... This re- deployment contains a decoupled install of the CVLT agent.After re- deployment, we need to go to "Client Computers", "New Client", "Unix", then enter the Client Name and Host Name along with "Fetch the configuration from the client that is installed in decoupled mode".What would be the best way to automate this, so one could skip the above steps... ? Can this be done from the client side...? (.SImwrapper tool maybe?)Any advice on this would be VERY much appreciated.. Thank you..Best regardsKim Rubeck Solstar

Hi all,I would like to discuss the topic about Maximum and Fixed Number of Readers (Stream Readers). This option can be set up at Schedules window (Auxiliary Copy Job Options).Is there any rule, that says when there is  better to have Maximum number of stream readers or just set only one allow stream reader? Especially for NDMP and ordinary File System agent aux jobs?

You may have heard or saw news that Microsoft will be deprecating Internet Explorer 11 to work with M365 apps and services on August 17th 2021, and full deprecation is slated to occur in 2022, due to the changes in web standards and availability of modernized IE/Edge browser.   With this announcement we have decided to also deprecate support for Internet Explorer 11, and focus development/testing efforts on modernized browsers that take advantage of and accelerate many of the technologies that go into our Commvault Command Center.   Leveraging Internet Explorer 11 in FR24+ may provide a degraded experience, so we recommend modern versions of Edge, Chrome, Firefox, and Safari when accessing Commvault Command Center

Hi there,I would like to discuss the following situation:I want to disable backup activity on the client, however I want to keep aging of associate data as usual. Is there any workaround for it? It is possible to release lincence and deconfigure client, then data aging goes well... However, my question is:It is possible to keep data aging on the client that is only disabled from the backup activity?Thanks for your responses!

 Multi-tenant CDB restores fail during the recovery phase with the following error when using sysbackup privilige: RMAN-00571: ===========================================================RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============RMAN-00571: ===========================================================RMAN-03002: failure of recover command at 05/11/2021 15:33:48RMAN-11003: failure during parse/execution of SQL statement: alter database recover datafile list clearORA-01031: insufficient privileges to overcome this error make sure that the user was created with container=all statement:Example:create user C##BACKUP identified by ********* container=all;

My Boss found something he wants as a report and I don't know if there is a way specifically provide it. After reviewing a FLA (File Level Analytical) Report, the report shows specific servers that are backed up showing how much data we are backing up per client that hasn't been modified within Less than 3 Months, 3-6 Months, 6-12 Months, 1-2 Years, 2-5 Years, More than 5 Years. My boss loves this view point on a client level but wants to know if Commvault can do this on a grand level to show how much data we are backing up as a whole that hasnt been modified within Less than 3 Months, 3-6 Months, 6-12 Months, 1-2 Years, 2-5 Years, More than 5 Years. Does anyone know if there is a report such as this? My boss wants it at per site, but trying to think Commvault level and see if this is possible at library level, or media agent level?

One of the benefits of application modernization, containers, and orchestrating your data-center with Kubernetes is the ability to move to 'fully programmable' infrastructure.Now, while this makes the developers day much much easier as they provision apps / storage whenever and wherever they need it - what impact does that have on backup & recovery?Well, for Metallic (and Commvault) it is simple...Commvault is cloud-native, and we use Kubernetes Label Selectors to automatically discover applications based on the 'labels' that developers apply to their apps.Let's take a look at a standard application definition:

We have two clients that we are backing up which are taking up a huge amount of time to back up. Commvault confirmed its not the backups but the data traffic that is causing extreme lengths in time to back up. My networking team cannot go any further to increase the throughput for data. Brought this issue to my management and suggested to have a normal backup happen to the client on a daily basis and with a weekly full but the difference is to only have the backups not backup anything 45 days or older. Then once a quarter do a full backup of everything (including all the 45 days and older)This runs into an issue because I don't know how to setup another default subclient on the clients in order to generate a quarterly backup. I know normally this is all resolved if we have Commvault deduplication, but my companies motto is work harder not smarter and decided its to costly to have this option. Is there a way to get this results of:daily/weekly/monthly backup with only d

We have some customers (tenants) that are managed by a common support organisation, which is asking whether the Azure Storage account that is required for SharePoint restores needs to be within the tenancy hosting the SharePoint (M365) implementation. Presumably, they want to have their own storage account rather than ask each customer to create their own (this always seems to be an awkward conversation with customers for some reason). I’ve checked books online and it cannot find this detail.Is it possible to have the Azure storage account hosted outside the SharePoint tenancy and if so will Commvault restores cope with multiple parallel restores for different tenants (data segregation springs to mind)?We are running CV 11.22.19 and have V1 and V2 type agent for O365 applications.

I was able top back up some long path files, but I’m having trouble getting them to restore. Can anyone tell me what I’m doing wrong?

We are working to configure our Commvault to push AUX copy data to StorageGRID as a longer term storage option.  Wondering if anyone out here has done the same if there are any gotchas or any commentary on the configuration/practice/etc.

Hello,There are two options to configure the CIFS Backup. What is the better option to use ?Via array management or via Client Computer ? Thanks !

Hello, What is the best way to backup NFS and CIFS Shares presented by Netapp Storage ? Thanks !

Has anyone configured the FIM on the CV infrastructure ?Which paths/files have been included in the monitoring ?Thanks

Hello,we are trying to create a custom report for endpoint backup feature, but did not succeed yet. The thing is; Commvault’s existing reports does not have the client name and client owner name in the same report. Reports are server/client centric. But we want to have owner name besides the client name in the same report so that we can understand which user’s backup is ok and which user’s is not. Maybe someone had the same issue before and found a solution? would appreciate to hear opinions and suggestions.  Regards. 

Many people may believe that when they create a create an Exchange Database subclient and follow this documentation Configuring Consistency Checks for Exchange Database Backups (commvault.com) that performing consistency checks is on by default and that that procedure only applies to Database Availability Groups.  However, the setting you will need to check is not on the subclient, but rather under the Advanced Schedule Options.  exTiDbBackup.log18260 8bac  04/02 23:15:37 805061 CsExchangeS

Recently I was on a call with a prospect that had an RFP for a solution that would copy PSTs to a central location so they could be backed up.While Commvault could backup the PSTs files, the major issue with this is that PSTs were actively being used by end users. This means Outlook would have the PSTs open, thus locked to a basic file copies and even if we used the VSS support to get snapshot of them they would not be in a consistent state in some cases. Therefore, this would lead to backing up corrupted PST files. Furthermore, if a user had a say 2GB PST today and they added a single email to it, the entire PST would need to be copied\backed up again. With Commvault we would dedupe the data before going to the ContentStore but with other backup or file copy solution this would lead to possible exponential growth. PSTs are also not supported on network shares, mainly because if there is a network interruption they can easily lead to corrupted PSTs. PSTs also cannot be search

how do i set up alerts for killed jobs. The current options only send alerts for failed, skipped , etc. but not for killed. any advise

Azure DevOps and GitHub backup support is currently in beta.  We would like to gather more customer and partner feedback on this functionality.  We also want to better understand your environments. If you, or anyone you know, are interested, please respond to or share this survey with them. Your feedback is greatly appreciated!  

This question has come up many times, so posting about it here.Microsoft does not charge for ingress or egress with Office 365, all data transfers are covered under their per user licenses. Azure only comes into play when doing restores to SharePoint Online, assuming the client is running every thing on-prem (which most don't but for the sake of this part of the blog post let's assume that). The data being restored is written to an Azure storage account, then the SPO Migration API is called, which only supports putting data from Azure. After the restore is done the data in Azure is deleted. There is no ingress charge for data into Azure, but there is egress and storage charges.Now if a customer is running Commvault in Azure to backup O365, to backup\ingest the data there are no charges. But if they are restoring data to Office 365, on-premises, or outside of their Azure tenant then there might be egress charges. If

Hi Community,For those who use our ContentStore Mailbox (SMTP Journal Solution) with M365, please note that we are seeing a spike in support incidents being raised due to either mail not being received or cleanup jobs not actually processing any mail. In each instance so far, we have determined that the reason for this is due to the SMTP access nodes still having TLS 1.0 and 1.1 enabled (these protocols were flagged for deprecation by MSFT a few years ago however official rollout appears to be happening now).As per this article: 

We are starting a new project with everything in AWS and planning to use commvault as our backup system via AWS.   So Im still a novice with commvault and Im wondering when deploying the commvault image to an instance is it like everything wrapped up in one instance.?  Such as the commserve, media agent etc…Or do I need to deploy various instances for each.?  Do I need a server for commservr and another one for media agent etc…?  

While configuring HPE StoreOnce Gen 4 Appliance if "Public Access" is disabled, the end-user will need to create a dedicated Catalyst Client so Backup Application can access the Catalyst StoreSteps Required: Navigate to Actions and select “Catalyst Settings” Once you are in "Catalyst Setting" navigate to permissions and press the “…” and select “Add Client”   Provide a name that matches your need (i.e CV_Backup) -> enter this detail as you Username during Catalyst Store Creation

Hello everyone,I am writing this post to talk about one of the options that has given me the most help in day-to-day administration:The job controller filtersWhen every day there are a multitude of recurring jobs from different agents, policies and clients running at all hours, it is good to have the ones we need to review located at all times. To do this, we can create custom filters by distinguishing between agents, libraries, policies, etc. Just by clicking the + button at the right on the Job Controller tab. These are some examples of what can be doneI think this option is better than the search bar as it saves you time when doing the same filters all days in the morning review. With a few clicks, you have at a glance the jobs that are Pending / Queued / Waiting, those th