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Hi all.Just wanted to share here that although Okta is not officially supported we have been able to get it work for 2FA as a basic Other standalone time-based PIN. We set 2FA against a group and then place users in one at a time. I wrote a couple of docs about it if anyone would like the details.  

I am backing up a fairly large NFS volume off a Netapp using the network share for NAS method.  There are a mix of large files and many small files.  Is it normal for a full backup to take several days (3-4) to complete?  How can I improve the speed? Currently I have a Linux Media Agent that is configured as the data access node.  Would performance increase if I add additional access nodes?

Hi, I am still learning about commVault and I am trying to fix an issue with a Commvault > CloudApps job which have three buckets as Subclient. Two S3 buckets are backing up ok and the other one getting errors in the specific job history some times [82:129] and some times [19:583] Description: Another backup is running for client [Custom_AWS_S3], iDataAgent [Cloud Apps], Backup Set [defaultBackupSet], Subclient. I don’t know its anything to do with the credentials used for the S3_EU region but the client readiness checks saying “ready”. I am still struggling to find why two buckets backing up using the same IAM credentials? So why just one bucket backup task is failing for the job. Please give me some insight into it. ThanksSuj 

When creating workflows or reports you need to refer CSDB directly.If you can find out appropriate views or examples (in this community for instance), this would be helpful.But most of the cases there's no clue to identify the whereabouts of the data which you need to retrieve, this is a technique how to find out the data from CSDB.Suppose you want to identify the table location of subclient entry like: First prepare for "Full-text search" on CSDB using this kind of technique:Search all tables, all columns for a specific value SQL Server [duplicate], this query can search all tables for specific text, I'm creating this query as stored procedure for convenience and pass some literals to find out.Next, you should create easily-to-search text like:Then search entire CSDB using the query above, results like this:Bingo, the subclient content must be stored in a table named APP_ScFilterFile .There should be some knowledge to exclude unnecessary information, for instance, 3rd one indicates Au

You might have heard that CommCell views are an easy way to start building your own custom reports. While you can use any table from the CommServe database to create a data set for a new report, the data that you see in those tables doesn’t always make sense to a human. CommCell views are saved queries of the CommServe database, and they are available in every CommServe installation by default. These views display human-readable information from the database so you can find information that’s relevant to the report you’re trying to create.Preview Data in SQL Server Management StudioYou can run CommCell views and see the results using SQL Server Management Studio, which is installed along with the CommServe software on the CommServe computer. There are many CommCell views, so if you just want to look at everything that’s available, SQL Server Management Studio is a good place to start. Log on to your CommServe computer. Click Start > Programs > Microsoft_SQL_Server_version > SQ

8332  18a0  05/05 11:06:42 ####### GetFromUsersPropDB() - Enter8332  18a0  05/05 11:06:42 ####### GetFromUsersPropDB() - Exit8332  18a0  05/05 11:06:42 ####### ::processAdUser() - Blobsize returned from processSSORequest = [0], dwErr=[0xc000019b]8332  18a0  05/05 11:06:42 ####### ::processAdUser() - Unexpected return code [0xc000019b] from processSSORequest8332  18a0  05/05 11:06:42 ####### ::processAdUser() - error not retrieved from formatMessageA(..)8332  18a0  05/05 11:06:42 ####### EvSecurityMgr::userLogin() - processAdUser returned [-1], "error not retrieved from formatMessageA(..)"8332  18a0  05/05 11:06:42 ####### EvSecurityMgr::userLogin() - Socket [0x0000000000004028]: Database error [-1/].8332  18a0  05/05 11:06:42 ####### ::sendResponse() - FAILED [DataBase Error.]8332  18a0  05/05 11:06:42 ####### handleLoginOperations() -  Encrypted Login Failed.Browser Session Id [1005]8332  6310  05/05 11:06:43 ####### dropConnection() - Socket [0x0000000000004028]: Closing Browser Sess

This a common topic that comes up with prospects and even Commvault customers, so posting by “Why” response here.Start here: http://commvault.com/office-365 and on Microsoft’s website: https://www.microsoft.com/commvault In a single sentence: “You don’t depend on the Recycle Bin for data protection on your servers, do you? This is basically what Microsoft offers with Office/Microsoft 365.” While the “Recycle Bin” can be used to recover items, for Exchange Online (EXO) it requires 30+ steps and OneDrive & SharePoint Online (SPO) only provides easy recovery of mass unexpected changes for the last 30 days. Furthermore, the max retention for EXO is 30 days and OneDrive & SharePoint is 93 days. In all three, recovering involves many steps and folder structure is normally lost. With Commvault, a few clicks can restore data quickly with folder structure kept intact.Furthermore, the data can be retained in Commvault for any retention required and data recover can easily be delegated to

Hi  i want to install remote push installation of client so kindly help to install the same on all user matachin 

Hi.. With MS SQL we can set the account used for connecting to SQL on a group level….. Any idea on how to do the same for DB2? This seems to involve some scripting which I suck at… (unless it starts with an @echo off) :-) Our DB2 team is considering creating a single DB2 user for all DB2 servers/ instances to be used by CLVT… This user will have its password changed on an often basis, but we do not want to traverse every single DB2 server /instance to change the password.. .(we’ve got quite a few) Any idea/ solution would be highly appreciated :-)  Thank you..  Kind regardsRubeck   

This is simple but working trick to maintain Commvault.When you want to start (typically backup) jobs via CLI instead of Schedule Policies, it involves qlogin in the first place to log into CommCell.This command is mostly straight-forward to use but when trying to invoke multiple jobs from one server it arises some errors, like Error 0x10b: User not logged in, Error 0x208 Token file is corrupted or relevalt errors.As BOL explains -f parameter to use Token file as follows:When using qlogin without -f option, it generates a file named "qsessions.OS-User, directly under Commvault installation directory.This file must be created with administrative privilege on this server to modify installation directory, also need to exist until any qoperations called in the shell (like qlist job), then it will be removed when the shell calls qlogout.This default token file is generated per OS user, not Commvault user so if multiple shells are called simultaneously it uses the same qsession file.So when

Is there any issues with in-place windows upgrades with regards to commvault? This would be on the media agents and commserve and going from 2012R2 to 2019 Thanks

Hi looking for some advice on Backing up Nutanix files.Nutanix ver 5.20.230 TB of capacityCommvault hyperscale 3 node cluster10 GB ethernet connectivity.  CIFS And NFS enabled. Documentation states the backups run through Access nodes and at aminimum 1 access node per protocol. Is there any integration with intellisnap for Nutanix files? I did not see this covered in the documentation, but maybe not looking in the right place.        

Hey All, I have a question to the following scenario: Windows MA with an NVME Flashcard Actually the flashcard is formatted with 4K blocksize and we are planning to format the disk for 32KB blocksize as written in BOL ( https://documentation.commvault.com/11.24/expert/12411_deduplication_building_block_guide.html )  On the Flashcard we are hosting 3 DDBs. DDB is for backups to an cloudian Backup Device over S3 Protocoll in local Datacenter DDB is for Backups to SAN Attached STorage DDB is for backups into S3 Storage out of the Datacenter I have the following question. Can we use one Windows Partition with 32K Blocksize or should we make 3 partitions with different windows block size ?  The second question is which blocksize we need for the DDBs ? ( Block level Deduplication factor ) for all 3 DBs

Hi,I wanted to check what people’s thoughts were about keeping the Commvault components outside of the Active Directory Domain to reduce the risks of being compromised in case of a security breach, e.g. compromised AD Domain Admin credentials. I’ve had some customers ask me about this and wanted to check with the community.Regards,Jeremy

Our Database team which handles SQL servers and SQL databases has sent us a notice that they are wanting to upgrade the SQL Database from 2014 to 2019. “Hello Team,BKR-BKCOM-01/COMMVAULT is still running on an old version of SQL 2014, hence we need to upgrade the server to latest version of 2019. Can you help us on how to proceed? This is a physical server so we need a new physical server to host the 2019 version then move the databases. Once tested, then we can offline the old 2014 version and online the new server to production.”I don't know if they are saying they want a new server for the Commvault Commserve or if they are hinting at their own server, which makes no sense why he added that in the email. Our specs for the commserve easily matches the SQL recommendations for 2019.  My only thing i need help on is besides the article:https://documentation.commvault.com/11.24/expert/142607_upgrading_microsoft_sql_server_2016_express_to_microsoft_sql_server_2019_standard_edition.htmlIs

Hi All , I am in process of creating a test case validation document for commvault backup , could some one please help me if there is a reference document or what points I can include 

Report to find if a specific username is being used in multiple locations on Commvault We recently changed the password of a username that was being used to backup different environments.Is there a report in Commvault that I can use to search for a username such as domain\username so as to find out if it is being used to backup say 10 different environments.

Hi there! Could you please address me to the right procedure how to deploy Standby CommServe Server? I have found this page  (https://documentation.commvault.com/11.24/essential/128066_deploying_standby_commserve_server.html), however we have no HyperScale Appliance it is just ordinary Commserve Server So, if I want to deploy Standby CommServe as DR site in case of speed failover, should I deploy the Standby CommServe as written there (https://documentation.commvault.com/11.24/essential/106129_installing_standby_commserve_host.html) In general, is deploying of the Standby CommServe host time consuming process or is it more intuitive task?

Hello,I have a question regarding this procedure (https://documentation.commvault.com/11.24/essential/105913_installing_feature_releases_on_standby_commserve_host_and_sql_clients.html).Should be the point 2 ( From the Command Center, install the feature release or the maintenance release in the Standby Commserve Host and the SQL clients in both the production and standby CommServe hosts as follows ) run completely from the standby host?

Commvault new licensing model very straight forward, but when we compare with earlier version its very flexible to match customer requirement. New license good for some one using hypervisor environment and if they planning to move cloud. But this new licensing model not suitable for onprem setup like they are using physical servers and are they have to backup separate NAS server etc….because its very costly backup solution.

We recently had a great thread asking this very question, and the content that was covered deserves its own article!Keep in mind, these are guidelines and recommendations…..your mileage may vary!Sizing Media Agents and their capacity is a common question within Support and on this community.  How much capacity a Media Agent can handle is purely based number of DDB disks and their size.The number of partitions has nothing to do with capacity planning. How many partitions to use will be based on how many DDB disks and MAs are there; it’s a configuration item.For example, one Extra Large Media Agent with 2 DDB disks gives you 500TB capacity regardless of how many partitions you create!To plan out your setup, follow these simple steps:Determine how much storage capacity needed. Use below table to determine how many Media Agents are needed for your required storage capacity.Note that there could be multiple combinations giving the same capacity, you can pick any of the combinations by consi

Is there anyone who would care to speak about (some pros and cons) using Snapshots to preserve Disk Library Mount Paths’s content? Our Storage System provide Snapshots that are read-only—they can’t be altered, overwritten, or deleted directly from Media Agent Servers. We are evaluating the possibility of creating a recovery point every 12 hours using Snapshots as an additional action beyond those described on the following pages.  Mount Paths are essentially File Systems exported via NFS from Storage Systems that don’t support WORM.

Hello everyone,I’m curious to know how many media agents you guys are running for your backups? I have about 300 VMs + fileshares where I have daily, weekly, monthly and yearly jobs running from a specific media agent.The server fails from time to time due the amount of information that goes through it, a reboot would fix it and all the jobs would continue without a problem. I’m aware that I need more servers dedicated to act as media agent but I do not know how many I should have and the specs they should have.The media agent has the following specs: 2 CPU: E5-2670 v3 @ 2.30GHzRam: 256 GBA support agent mentioned one time that he saw some org having 10 servers acting as media agent only to run half what we have. It sound a bit overkill to me and I believe the specs of their servers may have been worst than what we’re currently running. So, how many media agent are you using in your org? What are the specs for your servers?   

Hello EveryoneI need your expertise advise on a failover solution for the backup configuration across multi master and master-slave setup.We want to know can if and how we can configure backups in multi-master and master-slave setup in such a way that the backups do not fail if the node where backup is running goes offline. ThanksSrikanth

Hi..Scenario:Some clients are being re- deployed using Jenkins + Ansible... This re- deployment contains a decoupled install of the CVLT agent.After re- deployment, we need to go to "Client Computers", "New Client", "Unix", then enter the Client Name and Host Name along with "Fetch the configuration from the client that is installed in decoupled mode".What would be the best way to automate this, so one could skip the above steps... ? Can this be done from the client side...? (.SImwrapper tool maybe?)Any advice on this would be VERY much appreciated.. Thank you..Best regardsKim Rubeck Solstar