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 Multi-tenant CDB restores fail during the recovery phase with the following error when using sysbackup privilige: RMAN-00571: ===========================================================RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============RMAN-00571: ===========================================================RMAN-03002: failure of recover command at 05/11/2021 15:33:48RMAN-11003: failure during parse/execution of SQL statement: alter database recover datafile list clearORA-01031: insufficient privileges to overcome this error make sure that the user was created with container=all statement:Example:create user C##BACKUP identified by ********* container=all;

My Boss found something he wants as a report and I don't know if there is a way specifically provide it. After reviewing a FLA (File Level Analytical) Report, the report shows specific servers that are backed up showing how much data we are backing up per client that hasn't been modified within Less than 3 Months, 3-6 Months, 6-12 Months, 1-2 Years, 2-5 Years, More than 5 Years. My boss loves this view point on a client level but wants to know if Commvault can do this on a grand level to show how much data we are backing up as a whole that hasnt been modified within Less than 3 Months, 3-6 Months, 6-12 Months, 1-2 Years, 2-5 Years, More than 5 Years. Does anyone know if there is a report such as this? My boss wants it at per site, but trying to think Commvault level and see if this is possible at library level, or media agent level?

One of the benefits of application modernization, containers, and orchestrating your data-center with Kubernetes is the ability to move to 'fully programmable' infrastructure.Now, while this makes the developers day much much easier as they provision apps / storage whenever and wherever they need it - what impact does that have on backup & recovery?Well, for Metallic (and Commvault) it is simple...Commvault is cloud-native, and we use Kubernetes Label Selectors to automatically discover applications based on the 'labels' that developers apply to their apps.Let's take a look at a standard application definition:

We have two clients that we are backing up which are taking up a huge amount of time to back up. Commvault confirmed its not the backups but the data traffic that is causing extreme lengths in time to back up. My networking team cannot go any further to increase the throughput for data. Brought this issue to my management and suggested to have a normal backup happen to the client on a daily basis and with a weekly full but the difference is to only have the backups not backup anything 45 days or older. Then once a quarter do a full backup of everything (including all the 45 days and older)This runs into an issue because I don't know how to setup another default subclient on the clients in order to generate a quarterly backup. I know normally this is all resolved if we have Commvault deduplication, but my companies motto is work harder not smarter and decided its to costly to have this option. Is there a way to get this results of:daily/weekly/monthly backup with only d

We have some customers (tenants) that are managed by a common support organisation, which is asking whether the Azure Storage account that is required for SharePoint restores needs to be within the tenancy hosting the SharePoint (M365) implementation. Presumably, they want to have their own storage account rather than ask each customer to create their own (this always seems to be an awkward conversation with customers for some reason). I’ve checked books online and it cannot find this detail.Is it possible to have the Azure storage account hosted outside the SharePoint tenancy and if so will Commvault restores cope with multiple parallel restores for different tenants (data segregation springs to mind)?We are running CV 11.22.19 and have V1 and V2 type agent for O365 applications.

I was able top back up some long path files, but I’m having trouble getting them to restore. Can anyone tell me what I’m doing wrong?

We are working to configure our Commvault to push AUX copy data to StorageGRID as a longer term storage option.  Wondering if anyone out here has done the same if there are any gotchas or any commentary on the configuration/practice/etc.

Hello,There are two options to configure the CIFS Backup. What is the better option to use ?Via array management or via Client Computer ? Thanks !

Hello, What is the best way to backup NFS and CIFS Shares presented by Netapp Storage ? Thanks !

Has anyone configured the FIM on the CV infrastructure ?Which paths/files have been included in the monitoring ?Thanks

Hello,we are trying to create a custom report for endpoint backup feature, but did not succeed yet. The thing is; Commvault’s existing reports does not have the client name and client owner name in the same report. Reports are server/client centric. But we want to have owner name besides the client name in the same report so that we can understand which user’s backup is ok and which user’s is not. Maybe someone had the same issue before and found a solution? would appreciate to hear opinions and suggestions.  Regards. 

Many people may believe that when they create a create an Exchange Database subclient and follow this documentation Configuring Consistency Checks for Exchange Database Backups (commvault.com) that performing consistency checks is on by default and that that procedure only applies to Database Availability Groups.  However, the setting you will need to check is not on the subclient, but rather under the Advanced Schedule Options.  exTiDbBackup.log18260 8bac  04/02 23:15:37 805061 CsExchangeS

Recently I was on a call with a prospect that had an RFP for a solution that would copy PSTs to a central location so they could be backed up.While Commvault could backup the PSTs files, the major issue with this is that PSTs were actively being used by end users. This means Outlook would have the PSTs open, thus locked to a basic file copies and even if we used the VSS support to get snapshot of them they would not be in a consistent state in some cases. Therefore, this would lead to backing up corrupted PST files. Furthermore, if a user had a say 2GB PST today and they added a single email to it, the entire PST would need to be copied\backed up again. With Commvault we would dedupe the data before going to the ContentStore but with other backup or file copy solution this would lead to possible exponential growth. PSTs are also not supported on network shares, mainly because if there is a network interruption they can easily lead to corrupted PSTs. PSTs also cannot be search

how do i set up alerts for killed jobs. The current options only send alerts for failed, skipped , etc. but not for killed. any advise

Azure DevOps and GitHub backup support is currently in beta.  We would like to gather more customer and partner feedback on this functionality.  We also want to better understand your environments. If you, or anyone you know, are interested, please respond to or share this survey with them. Your feedback is greatly appreciated!  

This question has come up many times, so posting about it here.Microsoft does not charge for ingress or egress with Office 365, all data transfers are covered under their per user licenses. Azure only comes into play when doing restores to SharePoint Online, assuming the client is running every thing on-prem (which most don't but for the sake of this part of the blog post let's assume that). The data being restored is written to an Azure storage account, then the SPO Migration API is called, which only supports putting data from Azure. After the restore is done the data in Azure is deleted. There is no ingress charge for data into Azure, but there is egress and storage charges.Now if a customer is running Commvault in Azure to backup O365, to backup\ingest the data there are no charges. But if they are restoring data to Office 365, on-premises, or outside of their Azure tenant then there might be egress charges. If

Hi Community,For those who use our ContentStore Mailbox (SMTP Journal Solution) with M365, please note that we are seeing a spike in support incidents being raised due to either mail not being received or cleanup jobs not actually processing any mail. In each instance so far, we have determined that the reason for this is due to the SMTP access nodes still having TLS 1.0 and 1.1 enabled (these protocols were flagged for deprecation by MSFT a few years ago however official rollout appears to be happening now).As per this article: 

We are starting a new project with everything in AWS and planning to use commvault as our backup system via AWS.   So Im still a novice with commvault and Im wondering when deploying the commvault image to an instance is it like everything wrapped up in one instance.?  Such as the commserve, media agent etc…Or do I need to deploy various instances for each.?  Do I need a server for commservr and another one for media agent etc…?  

While configuring HPE StoreOnce Gen 4 Appliance if "Public Access" is disabled, the end-user will need to create a dedicated Catalyst Client so Backup Application can access the Catalyst StoreSteps Required: Navigate to Actions and select “Catalyst Settings” Once you are in "Catalyst Setting" navigate to permissions and press the “…” and select “Add Client”   Provide a name that matches your need (i.e CV_Backup) -> enter this detail as you Username during Catalyst Store Creation

Hello everyone,I am writing this post to talk about one of the options that has given me the most help in day-to-day administration:The job controller filtersWhen every day there are a multitude of recurring jobs from different agents, policies and clients running at all hours, it is good to have the ones we need to review located at all times. To do this, we can create custom filters by distinguishing between agents, libraries, policies, etc. Just by clicking the + button at the right on the Job Controller tab. These are some examples of what can be doneI think this option is better than the search bar as it saves you time when doing the same filters all days in the morning review. With a few clicks, you have at a glance the jobs that are Pending / Queued / Waiting, those th

Creating Sub AccountsIn order to create a Sub-Account for Maintenance Advantage, you need to first be logged-in as your Organization’s Parent Account. The username for your Parent Account would be your CommCell ID.If you need help finding or accessing your Parent Account, contact support@commvault.com requesting one be made for you.Note: Customer Support cannot create subaccounts.  this can only be done by the Parent Account.Check if a Contact Exists Already1.) Once logged in as your Parent Account at ma.commvault.com , access the Manage Sub-Accounts option through the following method:Select the User Services menu option and then select Manage Sub-Accounts.

 Hello everyone, We try to make it easier for our users to use the Edge Drive functionality so that they have easier access to their documents even when they work from home because of COVID19. We want to allow them to use the Edge Drive uploader tool, because we have internally banned the use of some cloud solutions (Dropbox, OneDrive, etc)Since I understand that turning on Edge for clients means that these folders are backed up, I want to ask for advice, to make it easier for everyone, without burdening the backup itself from the other side. If I tell users that they use folders for Edge Drive) that they normally have set to be saved (for example My documents) will this mean that they are saved twice in the backup. What do you recommend, that the backup from the EDGE drive may be disabled, but then we risk if someone chooses a different folder that it will not be saved in case of a failure.Thank you

Commvault has worked intensively to extend IntelliSnap support to databases running in public clouds over the last V11 Service releases. This means, regardless if your Oracle, DB2, MS SQL Server or SAP HANA database workloads are running on-prem or in AWS or Microsoft Azure you can always enjoy values like low impact backups, snapshot copies, fast recoveries as well as rapid databases cloning.  For this, we leverage is AWS EBS snapshots and Managed Disk snapshots in Microsoft Azure. Support for SAP HANA on Azure Netapp Files has been added with FR 11.22. Some of you might be concerned about the cost of IntelliSnap in the cloud. One or more snaps per database and per day kept for 7 days can quickly generate a good amount of snapshot consumption. Both AWS and Microsoft Azure are billing snapshot consumption on a per GB basis.  Game over?  Not at all! The good news is that with FR 11.21 Commvault has introduced support for incremental snapshots for Microsoft Azure complementing

Restoring a Teams channel with native toolsIt’s not simple to restore an ongoing persistent chat and associate the data and content that is stored in other services into the right spots in an ongoing post or back into the channel tabs.You can restore a deleted Team by restoring the 365 Group associated with the Team and you do have a 30 day window for this method. But what do you do if you need to restore on day 31 or beyond?Instead of restoring the 365 Group, if the channel was deleted, the owner of the Team can restore it within 21 days. Here’s how: In the Teams application, press the ●●● next to the team name, then choose Manage team from the menu.Now move to the Channels tab, expand the Deleted list, and press Restore on the channel that you’d like to recover. This will restore the channel exactly as it was before the deletion.Restoring a channel that is within the 21-day limit gets the channel back in its entirety just as it w

Hello,here is my steps how to change name of rpm custom packer be default it is custom-linux.Instance001. You can change it as Commvault.Instance001 but still it is not standard for Linux world.Steps:Prepare two session on machine where you will build classic rpm package.2nd session go to path where you will have stagging folder and run this command:while true; do find . -name \*.spec -exec cp {} . \;;done1st session run normal wizard for create custom rpm package use stagginf folder where you are standing in 2nd session. After successul create package on this sesssion you should find spec file in current folder of second session. Just press CTRL-C for quit from loop.Now we have spec file and rpm package.Exact package like this:cd ~/extracted_rpmrpm2cpio commvault.rpm | cpio -idmvprepare environment for rpmbuildermkdir rpmbuild