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9241 Topics
J
jaekwon byun
asked in Self-Hosted Q&A
oracle online redolog file backup.

Hello~ ^^I have a question.When doing Oracle DB online backup, is the online redo log file backed up?  (including RAC)

1961
Mike Struening
Vaulter
M
Byte
Mike London UKByte
asked in Self-Hosted Q&A
How can we exclude Teams sites from SharePoint backups?

We have just updated to 11.24.38 and were expecting to be able to exclude Teams sites from SharePoint backups. The release documentation for MR38 has the following two entries:SharePoint Online: v2 - missing option to Exclude Teams sites. 5118, 5121, 5122 Adding support to be able to exclude Team sites from SharePoint Online configuration. 5131However, I cannot see anything in Command Center nor can I find anything in the online documentation on how to add this. Is this done at a content level or via additional settings? We are using O365 V2 agents for the Teams and SharePoint backups.

2489
Mike Struening
Vaulter
Melissa Adams
Commvault Certified Expert
Melissa AdamsCommvault Certified Expert
asked in Storage and Deduplication
Video data backups/secondary copies with Dedupe

Good morning I have a customer that is backing up in car videos (local sheriff’s dept) and he is deduping this data.  We have created a new stand alone dedupe database for this data and are using a selective copy to copy weekly fulls to another target.  We have set up another stand alone dedupe database for this copy.  The customer is having issues getting this data copied over - it’s taking multiple days.  The full backup is about 40 TB in size.  We have recommended not using dedupe for this copy, but the customer does not have enough capacity for non-deduped copies.  Are there any optimizations that can be made to speed up this aux copy?  They currently have only 1 subclient backing up all the data - if they split this out, would that help in using multiple streams for the aux copy?  Any other suggestions? Thanks

71223
Mike Struening
Vaulter
A
Bit
Abdul NaveedBit
asked in Self-Hosted Q&A
commvault v10 x86_64 linux package

Can any one share the package.  commvault v10 x86_64 linux package

1443
Mike Struening
Vaulter
L
Byte
lborekByte
asked in Storage and Deduplication
DDB and disk library limits

Hi! Some time ago we set up Commcell dedicated to Hadoop environment. One media agent, one DDB (two partitions, hosted on local SSDs), deduplication block size increased to 512KB, disk library from few external SAN attached storage arrays. And it keep growing :) Few incremental jobs a day, writing ~10TB, synthetic full each 10 days. Without any performance issues so far. DDB Q&I ~ 500ns. Both backup and restore time acceptable. It’s kind of archive, not typical backup solution. Last month I was asked to disable retention, because ongoing migration activities. And it keep growing faster. I assume until 2PB on disk library by the end of year.  So wondering when I’d hit the ceiling for this setup? I know it breaks media agent and deduplication sizing, but until Q&I time are fine everything is acceptable? Or i would hit other limit? It need to survive until end of this year! :)  Some numbers below : Thanks!   

10351
Mike Struening
Vaulter
RubeckDK
Byte
RubeckDKByte
asked in Self-Hosted Q&A
MS SQL AG, run a copy- only backup of an AG DB on specific replica?

Hi..Sorry if this is a stupid question but how do I run a copy- only backup of an AG DB on a replica of my own choice?When trying to run them locally on a replica, the AG DBs are skipped...... Setting the additional setting, nBackupAGDBsViaActualInstance with an value of '1' doesn't seems to make a difference either.AG DBs are still being "Skipped from collect"..  The "Offload full backup job to secondary replica" found in the Command Center doesn't seem to let me specify on which replica to run the backup..  So how do I do this...? CVLT version: v11.24.29. Thank you,.. Best regardsRubeckDK

8264
RubeckDK
Byte
Ananth
Vaulter
AnanthVaulter
asked in Virtualization and Containers
Question on App Aware backups for MYSQL and VM's with VRDM

Hello All,I am planning to enable the App aware backups for the MySQL database and VM’ which has vRDM. In order to use the intellisnap, Do i need to create a storage array if i m using the native snap engines? If i use native snap engine, storage array and snap copy on storage copy will be auto created? If i use hardware snapshots then i believe storage array must be created before i enable the intellisnap with correct snap enginePlease correct me and help me to understand the app aware backups (Streaming & Intellisnap)

1471
O
Vaulter
C
Byte
christopheByte
asked in Storage and Deduplication
On premise S3 Cloud and DDB data verification

Hi,i have a question about DDB data verification on a Scality ring S3 cloud (on premise).We have around 800TB of stored data on S3.Today the ddb verification move on average 1000 TB every month (1.5X as the volume of data stored on S3 scality).We have set the DDB data verification option to “Quick Verification of Deduplication Database”it is possible to reduce the number of GET per month by changing the way DDB verification run?regards,  

1985
O
Vaulter
E
Byte
ETOByte
asked in Self-Hosted Q&A
MongoDB Backup İssıe

HelloIAm using mongoDB cluster with 3 nodes. IT failes with that error “Volume List is Empty”Do you know about that issue?Failed to get array info. Please enter array info from Array Management. : [cvso_unsnapOneDevice:/dev/mapper/datavg-lv_data is not a Native Snap Capable Device]  225783 371f7 03/22 15:37:16 11686416 MongoDbIDA::MongoDbBackupCoordinator::populateNodeAndTaskList(540) - Number of Secondary Shards accumulated=[1]225783 371f7 03/22 15:37:16 11686416 MongoDbIDA::MongoDbBackupCoordinator::GetSecondaryDataPath(354) - Secondary Shard Server => Shard=[MongoDbTestCluster] data=[/data01/mongodb/data] host=[gbmnct03.fw.garanti.com.tr] port=[29892]225783 371f7 03/22 15:37:16 11686416 MongoDbIDA::MongoDbBackupCoordinator::GetSecondaryDataPath(360) - secHost name = [gbmnct03.fw.garanti.com.tr]225783 371f7 03/22 15:37:16 11686416 MongoDbIDA::MongoDbBackupCoordinator::GetSecondaryDataPath(385) - secClientId  = [3155]225783 371f7 03/22 15:37:16 11686416 MongoDbIDA::MongoDbBackupCoo

6154
Mike Struening
Vaulter
A
Byte
Allan0105Byte
asked in Self-Hosted Q&A
collecting which logins are used to backup

 Is there a report that you can run that shows the log in accounts currently in use by all the backups? 

4318
Mike Struening
Vaulter
P
PedroRV
asked in Storage and Deduplication
Every time I send an auxiliary copy to tape, it tells me that the Chunks are not available for the operating system.

Every time I send an auxiliary copy to tape, it tells me that the Chucks are not available for the operating system.  The end user put the MA installation path inside the drive where the backups are located, can this be the cause

1774
Mike Struening
Vaulter
A
Byte
Anand KByte
asked in Self-Hosted Q&A
Best way the configuration of Scheduling policy

Hello Team,Just want check the best practice of configuration for VM's scheduling policy. We have 250 VM's including critical and non-critical, Based on critical and non-critical the Server Backup plan is created. While creating SBP (server Backup plan)  the schedule policy automatically created and associated with SBP.Now we don't want run all the VM's in same scheduling time and will run batch by batch in different backup sub client jobs.Please advise the best way for scheduling option. Thanks and Regards,Anand

5146
A
Byte
E
Byte
Eduardo BragaByte
asked in Storage and Deduplication
Drive Cleaning - On sense code option

Hi,Does anyone know what sense codes CVLT interprets to start a drive cleaning job?We suspect that CVLT is starting tape drive cleanup jobs under unexpected and undesired conditions.The option “Set drive as needs on CRC errors” is not checked. In two days we got one new cleaning universal tape that expired. There's another one on the way. A new cleaning tape has 50 cycles. We have a Qualstar model RLS-87120 LTO6 with 5 drives.  There is no automatic/schedule cleaning at the Library side. There is drive cleaning schedule on CVLT. We would greatly appreciate it if someone could contact the developers and find out this information.  The Tape Library supports a specific sense code to inform a system that its drives needs cleaning. 

4471
Jos Meijer
Commvault Certified Expert
Mohit Chordia
Byte
Mohit ChordiaByte
asked in Self-Hosted Q&A
SAP HANA Backup Issues - Commvault

Hi Community ,Is there any SAP HANA expert here ? We are facing below serious issues with HANA Production backup --Issues –When one of the mount path in library reaches its reserve space during HANA backup job , Instead of HANA backup routing to another mount path of the same library which has sufficient free space,  backup jobs goes to hang status . We have to finally kill backup job from Commvault as it never comes out of hang status or fail on its own , after killing the HANA backup job it creates hang session on DB which doesn’t get cleared on its own and requires a DB restart which becomes an outage for mission critical production database .SAP has clearly stated that this is not a bug with existing HANA version.Let me know if anyone has experienced same issue or aware about this issue with HANA Backups ?

11463
Mike Struening
Vaulter
T
Byte
TonyQByte
asked in Self-Hosted Q&A
Issue registering a Windows Server 2019 Data Centre server in Azure to register the Commserve

I have had issues with installing Commvault software package 11:25:19 to any server in Azure.  The network team has ensured me that there is no port restrictions.  We did a test using Wireshark during the install from Commserve to the agent.  It drops the software on it just fine, however the we noticed ACK packets dropping off.  The main issue is the agent does not register with the Commserve.  This has caused me no end of pain.  My account has full rights on both servers, ports 135, 139, 445 and 8400 are open.  My account has full rights on the registry including HLM and and all sub folders.  The WMI has the correct security settings on CIMV2 also.  Here is a extract of the log that we are seeing.“8988  1     03/25 14:17:55 ### ### ### - Showing dialog : RunFirewallDaemonViewModel .......8988  6     03/25 14:17:55 ### ### ### - Skipping auto detection of HTTP proxy for interactive installation.8988  6     03/25 14:17:55 ### ### ### - Initializing firewall daemon: szSourcePath=C:\Prog

21073
Mike Struening
Vaulter
E
Byte
Eduardo BragaByte
asked in Self-Hosted Q&A
SIDBPrune.log and SIDBPhysicalDeletes.log activity

Hi, I can see activity on those files on one of my Media Agent servers without a correspondent job on the Commcell console.    Can someone explain to me how to “read” the lines above?

4851
Sean Crifasi
Vaulter
D
Byte
DanCByte
asked in Self-Hosted Q&A
sql plug-in connect to a decomm'd server

Hello team,V11/SP24One of mssql servers hit by ransomware and got rebuiltWe installed agent and enabled sql plugin on the new box, and when browse backup data via sql plugin(right click on database→ data protection tasks→ restore→ browse backup data | it kicks off sso and connect from there) and seeing the old backup data for the decomm’d server only and  for some reason, it keeps retrieving data/ job history from the old server that already decomm’d  tried:restarted cv servicesdisabled/re-enabled sql plugin old server still appears in the commcell, and licenses have been released and client name/hostname changed to XXX_old How to get sql plug-in to connect to the new server ?  ***old client id = 897new client id = 1015not sure why old client still appear in the log***CvSQLAddIn.log cut***32324 11    02/03 09:07:16 ### ### updateCvProfile - Updating the profile for the current node [Server[@Name='AZXXXXSQL01']/Database[@Name='Datamart']].32324 11    02/03 09:07:16 ### ### CvSQLAddInUti

1068
Mike Struening
Vaulter
Ray Moriconi
Bit
Ray Moriconi
asked in SaaS (Metallic) Q&A
SharePoint Online Backup

We just started using Metallic to backup SharePoint online.  We tested 17 sites.  The jobs are complete, but a lot of data is missing.  Did anyone else experience this?

1924
Mike Struening
Vaulter
Mohit Chordia
Byte
Mohit ChordiaByte
asked in Self-Hosted Q&A
Commvault Agent Permissions

Hi Community,When we install the Commvault agent on any Linux or Windows Client.What permissions or roles does it need on the host in order for backups to work? Regards, Mohit

22803
Jos Meijer
Commvault Certified Expert
J
Byte
jracjdb2Byte
asked in Self-Hosted Q&A
New Office 365 Plan - to which Disk Library / Media Agent will it backup my data?

HiV11 FR24I have to setup a new plan for Office 365, as we setup a plan when we retired a Media Agent a while ago as a ‘Plan Type’ - Server and not ‘Office365’ Now I have created a new plan, but not migrated any jobs - as at no point did it ask me what Disk Library that it should write the backups to Which library is it going to use and where can I configure it? I do have an Access Node - but that has no library I’m very confused, as I rarely use the Command Center and this is in effect our first plan Thanks for your help Mark 

1133
Jos Meijer
Commvault Certified Expert
E
Byte
Eduardo BragaByte
asked in Self-Hosted Q&A
cvsecurity.py enable_protection command didn't add SELinux context to all /etc/fstab mount points

I followed the procedure described on the documentation and noticed that the command ./cvsecurity.py enable_protection -i InstanceIDdidn’t add SELinux context to one of our mount points. This mount point hold a valid mount path from Commvault. I think a tab character between “timeout” value and the last two “fields” (fs_freq and fs_passno) messed up things.     I ran the command again and the Commvault command skipped all of the mount points. Do I have to add it manually? 

9737
D
Vaulter
C
Byte
chris_ahnByte
asked in Self-Hosted Q&A
oracle table space restore

I want to restore oracle table space.i don’t no RMAN-20208 oracle state : OPENtablespace EXAMPLE offline What should i do?  Thank you

2021
O
Vaulter
J
Byte
jracjdb2Byte
asked in Self-Hosted Q&A
Which clients are still using V1 Indexing?

Hi V11 - FR24 Due to an incident, where the cause was that a client was still on V1 indexing - I thought I would look into updating to V2 my old remaining clients Is there an easy way to get a listing of V1 clients? Many thanks

2844
Jos Meijer
Commvault Certified Expert
X
Byte
Xb-WolfByte
asked in Storage and Deduplication
Tape Full and refresh media

Hi, i have more tape mark FULL, but if I see the contents, tape have more data expired and only 3gb not expired!It’s correct that tape remains FULL until everything data has expired?I can work around the problem configuring Media refresh? if this is solution i see on my copy of storage policy and the flag on tag media “Enable media refresh” are greyed out!!Thanks

20603
Jos Meijer
Commvault Certified Expert
J
Byte
jmiamaralByte
asked in Storage and Deduplication
DDB Verification in amazon glacer

Hello all, I have an auxiliary copy with deduplication running to a Glacier and i would like to run a DDB Verification on it, just to see an estimate cost for future verifications.What i would like to know is how do i use the workflow Cloud Storage Archive Recall for every job id that is referenced in that DDB, since in the workflow window it makes me choose a backup job id. Kind regards,Jmiamaral 

1155
J
Byte
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