Commvault Cloud Topics

Hello,Please,can someone give a general explanation about virtual machine backup on xen citrix? I'm not very good with the commvault documentation. Thank you! 

Hi Everybody,I need to modify the associated well known filetypes in Content Library but couldn’t find any information on how to do this. Some associations do not work for me the way they are associated. Also need to add additional filetypes like e.g. heic or rmvb.Does anybody know how to modify this?

Hey all,I have just implemented some AWS Combined Tier copies for LTR data to move away from data being retained Long Term on Standard Tier.  Everything working as expected and looks to be tiering fine.  The V2 Index backups get selected to the new copies which I believe from the documentation it is meant to do when more than one copy is available.  My question is however do/should these ‘Big Data Apps’ jobs get tagged to the Standard-IA tier as under most circumstances (3 index backup copies available criteria has been met), the jobs will age off in a short period breaking the minimum retention for the class.  From the view I get in the Cloud Explorer Tool it does seem to be held on ‘Standard-IA’ but I can’t find any specific reference or confirmation in Documentation. Just wondering if anyone knows/can confirm. Thanks in advance

Hello, all. We have LTO4 tapes that contain backup jobs from 2021. If possible, we’d like to copy the backup jobs from those tapes to an existing auxiliary copy. Is that possible? If so, how can it be accomplished? Thank you for your time!

Hello,Problem: One of VMs with iData agent installed consumes OI license instead of vOI.Installed software: File System core, File System, Oracle. No such problems with other VMs with similar software components installed.Could you please suggest direction to look?Thanks in advance! 

Hi Guys,Is there a way to catalog jobs from a bucket within a cloud storage library, like below:The tool offers only a Tape or a Disk as a Media. How do we retrieve our DR backups from a Cloud storage in case we lose everything in order to perform a Disaster Recovery.I found the link below, however it doesn’t show how to retrieve the DR DB.https://documentation.commvault.com/11.24/expert/43588_retrieving_disaster_recovery_dr_backups_from_cloud_storage_using_cloud_test_tool.htmlI’ve also found the below note:

How can I identify which is the Subclient Command Line because the SLA tells me that I have many jobs without scheduling

Hello Community-members, I am doing a 1-touch Bare Metal Restore test of a linux machine with UEFI.The whole procudure from the documentation is followed and all goes well until I have to select the backupset for the restore.All the available backup's are in the list,  but every backup I select gives the message “job could not be selected”.  And these jobs where all successfull completed, so they should be OK. Now I want to look in the logfiles to see if I can find a clue why this is happening.So I have 2 questions:Has anyone ran into the same issue?Can someone tell me what the username/password is for the 1-touch iso's so I can login to check the logfiles? Thanks in advance,Rob Sonneveld

I am trying to follow the instruction from the Metallic Documentation, Register the Azure App for Teams in the Azure Portal (metallic.io) On Step 7, what value do I key in? Command_Center_name.domainname.com? 

Hi All, We have some legacy Physical servers which not supported by Commvault. Its mix of Windows/Linux/DB.Can any one suggest the best workaround to backup those machines using CV? Thanks,Mani 

We want to create a Server Plan for databases that only runs a Full backup one a day.We cannot find a way to achieve that. When we configure an RPO, it automatically runs an incremental (which we don’t want), and under "Database options" we cannot find an option to completely disable transaction log backups.Am I overlooking something?How can we achieve only daily fulls through the Command Center?

It is possible to edit description of a backup job in Java gui. Is there a way to edit description of a backup job in Command Center or with qcommands? Thanks at all.

HelloWe have just gone into production with Commvault and are starting to look in more detail at the various reports available.  I’ve created a couple and so has a colleague but we are wondering how we can share these and/or simply make them available to the team. I cannot seem to export my reports (to XML) in the Java console and also there does not appear to be a corresponding “My Reports” in the web console. Thanks in advance.  

Hello, What is the best way to backup NFS export presented by EMC VNX Storage ?

CVLT 11.26.3Our Commvault Health Report display one critical security issue. File Activity Anomaly alert. But this alert is not deleted. It’s enabled. How can I fix this? Is anything wrong with Alert Criteria? Does it should contain only the regular expression “7:211|7:212|7:293|7:269”? 

I have been playing around with a feature that allows you to deploy VMware-based FREL and/or access nodes directory from Command Center. This feature works out nicely, it requires some aftercare for hwich I opened a CMR but it also raised some questions.I'm running FR26 with the the latest maintenance release applied, but the version of the FREL/access node that is deployed is FR25. The cloud portal shows a FR26 version, so why is it downloading and deploying an outdated version? Why is it not automatically being updated to the same FR/MR that runs on the CommServe? In addition to Commvault updates what about OS updates? How often is the OVA which is based on Oracle Linux being updated by Commvault? Will Command Center notify me a of a new build, and will it download and auto-replace the existing nodes with the newer version automatically reusing the configuration settings that were entered during the initial setup?Update → official documentation link: 

I’m Looking to create an aux copy to an AWS S3 bucket from ON Prem hyperscalers.  What are best practices in terms of enabling WORM on the bucket?  Is there anything that needs to be done with the ddb on the hyperscalers in terms of operations/maintenance?  Thanks.

Got below error when I recall data from S3 glacier. We don’t have chance to disable digital sign on PS, any workround?Error Code: [19:857]Description: File E:\Program Files\Commvault\ContentStore2\Base\Temp\script_7d7ec2dce69ceae6.ps1 cannot be loaded. The file E:\Program Files\Commvault\ContentStore2\Base\Temp\script_7d7ec2dce69ceae6.ps1 is not digitally signed. You cannot run this script on the current system. For more information about running scripts and setting execution policy, see about_Execution_Policies at https:/go.microsoft.com/fwlink/?LinkID=135170. + CategoryInfo : SecurityError: (:) [], ParentContainsErrorRecordException + FullyQualifiedErrorId : UnauthorizedAccessSource: vaw-wpc-001, Process: Workflow 

Hello,we have following Scenario:We Backup with Intellisnap on NetApp a SAP HANA with Multitenant Database Container.Generally everything is working but we have some timing issue or maybe wrong understanding how Backup should be done for MDC Hana.Pseudo Client: msp-sap-h01dInstance: H01Three Tenant DBs: mounted in HANA System as /hana/data/ASP H01 JSPandSystem DBLooks like that: System DB must be streamed by design → works everything fineThe three Tenant DBs are backuped via a Plan which runs every evening at 8pm and triggers 3 Jobs for each DB - and then one job works fine Snapshot created everything Ok but the two others failed“A storage snapshot cannot be prepared because another storage snapshot ha

I’m interested in getting this workflow from the webstore, but both on the commserve’s browser (MS Edge) or on my workstation (firefox), when I click the install button while signed in with my commvault account - so this link here: https://commserve.mycompany.edu/webconsole/softwarestore/#!/136/671/14567 from my commserve, i see the messages in the lower right corner:Installing "Enable Subclient Index"followed seconds later bySomething went wrong installing Enable Subclient IndexWhat logs can I examine to figure out why this is happening? following the prereqs

Can we use Load balancer for commvault livesync setup with Floating DNS name to automatically failover to other node. 

Hello Community, We are using the Commvault Verison SP11.20.90 and now had to install the Commvault Agents for the backup of Exchange on two clients. After the installation was completed successfully, they were also listed in Commvault. However, when I look into the clients, I only see the File Agent. The Exchange Agent is not shown here. Is this a bug or is there something else I need to be aware of here ?Kind RegardsThomas

Hello Community We are doing a pilot by pushing around 50t of data over to MCSS. We have noticed that when the jobs are progressing, there are multiple streams of different sizes at the beginning of the job and as the job progresses the number of streams go down. Is there a way to ensure that the data that is being pushed to MCSS is distributed among multiple stream equally so that we get consistent performance out of the job till the end?  

Hi,I need to backup virtual machines in specific order (this is VMware streaming backup with application-aware Active Directory). Is any possibility to do that, except creating subclient and schedule for every single VM?For now I have multiple VMs in one subclient. I think I can set 1 data reader in that subclient and Commvault will backup in some sequence, but how to set this sequence? Because I don’t know if Commvault choose VM to backup randomly or in alphabetical order maybe?Commvault 11.24Regards

Hello everyone,We’re stuck in network issue based on NAT.Could you judge if this is a supported NAT environment?  For all clients in Classic Network, no issue in performing the backup job.For VPN Network,Communication works well between CS/MA and client using NAT IP.A client is installed by push install from CS.8400~8403 ports are opened mutually between CS/MA and a client in VPN Network. (cvping)We can browse the content on a client in VPN so can create a new subclient. CS/MA use the IP address 100.67.1.93  as a client IP instead of 10.67.1.93 for connection.A client in VPN uses IP address 169.254.84.181/180 as CS/MA IP instead of 10.x.x.x.This is an extraordinary network configuration. But backup job is not working well. It sh