Commvault Cloud Topics

The job is a VM restore, I share the cvd.log output 9540  21e4  08/29 21:35:28 174330 stat- ID [DMBaseClose], Samples [59], Time [0.011945] Sec(s), Average [0.000202] Sec/Sample9540  21e4  08/29 21:35:28 174330 stat- ID [DMBaseChunkClose], Samples [64], Time [0.009216] Sec(s), Average [0.000144] Sec/Sample9540  21e4  08/29 21:35:28 174330 28-# [FSRESTHEAD ] SendCtrlBuf: Sending Ctrl Msg 0x859540  21e4  08/29 21:35:28 ###### CPipelayer::SendPipelineBuffer() - Tail has reported error [98][Services on the tail side of the SDT pipe are going down.]. Cannot continue.9540  21e4  08/29 21:35:28 174330 28-# [FSRESTHEAD ] Error in flushing the current buffer.9540  21e4  08/29 21:35:28 174330 28-# [FSRESTHEAD ] FinishRestore: Restore completed. StopCode [0x1]-[Destroy recvd from client], StopCodeClnt [1]9540  21e4  08/29 21:35:28 174330 28-# [FSRESTHEAD ] Stats: AppTy 106, Total AF 59, Seeks 12/14483/14483, WrkItms 216602, MxRdr (Bsy-Tot: 1-4,

Hi When adding a new Cloud Storage, metallic keeps asking me for a Media Agent. I have 2 cloud storage already configured in different AZURE regions (EastUS and WestUS), and i need to create a new one in UK.We are sending backups directly to Storage Accounts in azure, with out mediaagents o gateway servers.  

Good afternoon,I wanted to check with the community before generating a case with support, regarding the number of outstanding prunable blocks. On a library, which has started to increase 1TB per day, we have applied a 'run space reclamation' and have recovered 30TB of 65TB it had in size. Although this library has only 6TB in use. It is strange. We are seeing a large number of outstanding prunable blocks but performing the 'run space reclamation' does not remove them.     

We have some servers which in the last days is going in pendin mode with the error : Error Code: [10:64]Description: Unable to communicate with the remote machine [xxx.xxx.xxx.xxx] to start the Data Pipe. Please check the network connectivity between the local machine and the remote machine and verify this product's Communications Service is running on the remote machine, Error [Failed to find tunnel to [media agent].Source: <client>, Process: SQLiDA But when I do a check readyness from the java gui - and then resume the job - it will run ok.But the next job will go in pending - and I must do the same thing over again. I have updated the client and restarted the Commvault services on the client - but nothing helps. Any Ideas

Guys,Sap TEAM is having trouble configuring MAXDb. I installed the Client on the Server and sent the documentation to SAP Team.https://documentation.commvault.com/11.26/expert/22215_sap_maxdb_backups.html But to run the bckup. The error is occurring as shown in the attached imagem.  Are the parameters correct?

At Metallic, we understand the value of a robust, yet simple cloud-delivered solution to manage database backups, along with your full data estate. That’s why we’re excited to introduce coverage for critical Azure databases, making Metallic® the DMaaS solution that supports the broadest selection of Azure databases:  Azure SQL Server  Azure SQL Managed Instance  Azure Cosmos DB  Azure Database for MariaDB  Azure Database for MySQL  Azure Database for PostgreSQL This latest addition to your data protection arsenal is an extension of our close partnership and commitment to supporting Microsoft customers and environments with robust, SaaS delivered data protection and management, built with the power of Microsoft Azure. to add support for Azure databases as we continue to protect cloud native data no matter where it resides.For more information, check out the full

Hi, I'm new to Commvault and I have a question regarding the "Restore-CVVirtualMachine" PowerShell command. I wanted to make a script that will restore a VM from a backup created in the source VMware vCenter to the destination VMware vCenter using PowerShell. As far as I can see, the "Restore-CVVirtualMachine" command only supports restoring to the same original VMware vCenter.At the same time, I can easily restore from the Commvault console to the target VMware vCenter.Does Commvault support recovery from PowerShell to another vCenter?

Hi all, Our customer wants to perform a test Full System recovery of a physical Domain Controller in a fully isolated environment. We we are thinking about the following setup: Add an extra MediaAgent VM to the environment with a small local Disk Library (without Dedupe) AuxCopy the latest Full File System backup of the Domain Controller to that new MA/Disk Library Clone the CommServe VM and MediaAgent VM into the isolated environment Perform a Full System Recovery of the Domain Controller (onto a VM) Now, my main concern here is Indexing V2 which is used. With Indexing V1, the full Index for the backup job would be automatically copied together with the data. But with Indexing V2, the Index Database is backed-up separately and only the Transaction Logs for the Index of the backup job is backed-up/copied together with the data (if I understand correctly).Will we able to Browse and Recover the data

Hi,My customer have DB2 backup, but when there is an issue on DB2 and normal backup fail, there is an auto job stated as (command line) that keep repeating to run. Since it is failing, report shows a lot of failed job hence raise a question from the management.Is this standard practice that if normal backup failed, a command line backup will be kick in? Is there any way I can disable or at least prevent it to run repeatedly even though it is failed? Thanks and best regards,Fauzi

I am in the process of moving all our data from tape to a disk library and need to estimate how long this will take. Has anyone come up with a reasonably accurate way of predicting how long Aux copying data for a given copy would take.I have 6 x Tape Drives in a library. This has been used a a target for multiple Auxcopy operations for multiple Storage Policies. Due to tape contention a multiplexed multi stream Auxcopy for a Storage Policy copy could be written to 1 to 4 drives depending on drive availability. I am also interested to know how this works. When the operation began it copied the oldest data first , but as time went on the completed and partially copied data began to appear throughout the timeline. Is there away to make the most recent data copy first? Does an Auxcopy operation begin copying all jobs on a given mounted piece of media, or does it only copy some jobs and will have to mount that tape later. 

I have the following error messages in the log7244  f68   08/24 12:54:51 173589 [msg.dictionary.load.openFailed] Cannot open file "C:\ProgramData\VMware\VMware Virtual Disk Development Kit\config.ini": The system cannot find the file specified.  7244  f68   08/24 12:54:51 173589 lib/ssl: protocol list tls1.2 (openssl flags 0x17000000)7244  f68   08/24 12:54:51 173589 lib/ssl: cipher list ECDHE+AESGCM:RSA+AESGCM:ECDHE+AES:RSA+AES7244  f68   08/24 12:54:51 173589 lib/ssl: curves list prime256v1:secp384r1:secp521r17244  f68   08/24 12:54:51 173589 FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:\ProgramData\VMware): Cannot create a file when that file already exists (183)7244  f68   08/24 12:54:51 173589 FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:\ProgramData\VMware): Cannot create a file when that file already exists (183)7244  f68   08/24 12:54:51 173589 FILE: FileCreateDire

Hi, does anyone has experience with VTL 2.0 feature?https://documentation.commvault.com/2022e/expert/135517_commvault_vtl_20.htmlWe tried to install the RPM but this already failed with this error:error: too many arguments to function ‘blkdev_issue_flush’ I was able to fix this with rebuilding the RPM and software is running now.Now WebUI is running, but I´m not able to add users for login:/commvaultvtl/bin/vtuser -a -u admin -p <password>Invalid user name/commvaultvtl/bin/vtuser -a -u vtladmin -p <password>Failed to add user. Reply from server is : There is no error message or anything else.  Florian

What I am doing here is using the javascript subscript method to get a character to use in a switch statement.I noticed the switch statement is always going to default so I stuck a logger.info snippet into the workflow and apparently substring is returning a number instead of a character.    Clearly I am doing something wrong. Halp.

I’m looking for anyway to have new clients installed to be directed to use X plan. Whether that be in a workflow, client group, or other. 

is it supported the huawei gauss db backup in commvault

Hi all,I have a ploblem not see any vm in az1.dc.1  

Hello All,Filesystem backup was stuck with “ Error Code: [62:396] Description: Error writing to the media. “We are using HPE 6500 Non-Federated store and commvault version is 11.24.52 

Hello community, how to suspend admin jobs for MA?Command: qoperation jobcontrol -o suspend -m hostname works just with client jobs Thanks FilipPS: I already have ticket 220721-330 but trying power of community ;)

Hi Guys,We haveSpectraLogic Tape Library is zoned with the NetApp AF400 via the SAN Fabric switch NetApp can see the Tape drives over the SAN Fabric switch. VMware VM are on the NetApp.In one environment We have CIFS share on the NetApp which we would like to backup LAN-FREE to Spectralogic Tape libraryWe have VMWare VM which we would like to backup LAN FREE via the Intellisnap to Spectralogic Tape libraryhow do we achieve this? 

I noticed a new alert was added to my CommServe and I believe this was after an upgrade we did recently to a new FR.The alert in question is : Alert Data Verification Failure Detected and it is briefly discussed on the link.https://documentation.commvault.com/11.20/expert/12395_data_verification_faq.htmlFew things that come to mind and not completely clear to me.The alert says that it detected corrupted data on backup disk. It does not tell me the job id nor the path. Looking at the alert in the GUI, It also does not have any additional option to be selected such as job id, storage policy etc. How come? Job history to the subclient or storage policy brings everything green and no issues with the job themselves. My understanding is that I would potentially have issues trying to

Can anyone have workflow for below steps ? we would need to run the workflow as the first step and then the workflow would have a box that pops up asking for the name of the Client we want to decommission where we input the client name.Then we want the workflow to remove the client from all the groups it is part of (with the exception of automated client groups).Next we want the workflow to turn off backup activity of the client.Next we want the workflow to add the client to the decommissioned group.

Hi community.I have the follow problem to try to restore a sap hana database out client. 9784  2bec  08/23 11:23:59 423100 54-# [    FSRESTHEAD ] Waiting for pipeline buf. SndIdx [1/2], RCId [26]9784  2e20  08/23 11:24:05 423100 57-# [    FSRESTHEAD ] Waiting for pipeline buf. SndIdx [0/2], RCId [23]9784  1920  08/23 11:24:28 423100 Waiting for n/w send to complete. BytesToSend [48], Free Bufs [0/600] RCId [24]9784  2da4  08/23 11:24:29 423100 1-# [    DM_BASE    ] LAStateInfo: Waiting for one batch free. LinksRead=1704382/0/1704382, FreeQ=10, TempQ=0, BusyQ=245, RCID=51/1, RID=-1, TID=11684, State=0/0, Line=16519784  5bc   08/23 11:24:31 423100 Waiting for n/w send to complete. BytesToSend [48], Free Bufs [0/600] RCId [28]9784  22f0  08/23 11:24:38 423100 Waiting for n/w send to complete. BytesToSend [48], Free Bufs [0/600] RCId [27]9784  11bc  08/23 11:24:49 423100 Waiting for n/w send to complete. BytesToSend [48], Free Buf

Hi I have a CV alert that sends notifications to MS Teams via a webhook and it works fine (has been for months).I have now duplicated the alert but pointing the notification to a different teams channel with a different webhook. The problem is that the CV webconsole says the second webhook URL is offline.Hover over the webhook and I get > “Offline (28/07/2022 15:25:31)”I know the webhook URL works as its used by grafana successfully and also calling from the terminal works:curl -H 'Content-Type: application/json' -d '{"text": "Hello World"}'  [WEBHHOOK_URL]Any ideas why CV would report it offline?Thanks,Mike

Hello,I created Oracle database full backup subclient every day at 2:00 AM and Oracle archive log full backup subclient every hour. Both data and archive log use same storage policy At storage policy level I created auxiliary copy with selective copy all fulls. But when I checked the jobs inside this auxiliary copy I can find oracle data full backups only and it is not contain the archive log backup jobs. The storage policy primary contain all data and archive logs jobs

Does anyone else find it concerning that a SQL Backup shows as complete even though a number of the databases within it are skipped.Is there anyway to easily highlight this in backup reports?