Commvault Cloud Topics

Hi Team, We need small update on 1 of the client which is having Cloud apps with Cosmo DB installed, so do we need apply hotfix on that server as well as we can see from CV console we cannot apply hotfix on cloud apps server, is there any way from Command Center to apply the hotfix on that server.

how to check current log4j version in commcell server?

one of our departments is saying our servers we use for Commvault are using log4shell v1.2x. They need to update it to v2.16.0.  Im green when it comes to this topic. is this log4shell a third party app which the server has installed prior to Commvault software, or is this something that Commvault installs, and is resolved by updating the Commvault software? Thats where the confusion comes into play for me, because it comes down to whether or not the department that brought this up is asking us for permissions to update it, or if this is something to do with commvault software which my team needs to handle?

hey all  - quick question.  I have a few customers that are running a physical media agent at alternate data centers.  Can I install the Commserve and Failover package on these media agents?  I see this in documentation, but I’m not sure if I have to re-install the media agent into the same instance?If the MediaAgents must be available on the CommServe, then it must be installed in the instance in which the SQL Server agent and the CommServe Failover packages are installed.Wouldn’t my media agent just be independant of the failover commserve?  or do I add the Commserve failover to the existing instance001?  In both cases, there is no infrastructure at DR to build a separate virtual server.ThanksMelissa 

Hi, In BOL it states that it is possible to backup Azure Virtual Machines based on tags (https://documentation.commvault.com/11.25/expert/31314_defining_filters_for_content.html): “Tags (ARM): Select a tag or virtual machine owner.” However in Azure a tag consists of a name and a value. How is this going to work out? Does Commvault look at the tag alone or also at the value? Unfortunately I am not able to test this.Thanks!

The documentation isn’t clear - Do we schedule the vault tracking report to run after it's vault tracking export policy starts, or after?

Hello Commvault Community! I would like to ask you and reassure you about the "Commvault Air Gap" configuration.Exactly I mean configuring "Creating Secondary Worm Copies" - should it be for the previously created "StoragePoolAirGapped" policy, or maybe for the already existing Storage Policies regarding server copies? In the attachment I am sending the instruction which we use. Thanks&Regards,Kamil

Hello team, I have enabled 1 touch recpvery on a linux physical server (Media agent)when I try to enable it on Windows physical machine I can’t find the tab 1-touch recovery why ?Thanks !

How to create media agent HA(high availability) configuration in Commvault

  Hello team,I have a question about SAP Hana clients on AWS.backup are scheduled from the third-party. The strange thing is when job is completed from third party side, il takes a very long time to complete on commvault side. Any clue about this issue ? Thanks !!  

Hi,Is it possible to search for a file using "find" in a vsa subclient ? I've tried but it always says it couldn't find the file. On the documentation it seems possible.Thanks  

I’m new to CommVault.  I read and followed the instructions for installing the Log4J vulnerability fix, but I’m not sure if I did it correctly/Successfully.  Does anyone know of a way to verify that the fix is actually installed on one of my client computers?

Hi Guys, I have a question with EdgeDrive i Webconsole. We implement the Edge Drive functionality.The DMZ hosts the "files.kowr.gov.pl" host and is connected to it by external users via Webconsole. When generating a public link through the browser, everything is OK, the link is correct, that is. https://files.kowr.gov.pl/webconsole/gtl.do?gid=w8EcrEkbSI specify the e-mail addresses to which the public link is to be sent:And in the received e-mail, the link changes, i.e. the host name in the link changes from files.kowr.gov.pl "to" cv-commserve.ap.arr.gov.pl Please help where you can change any parameter to make the link correct, i.e. with the correct host.In addition, please let me know how the template of the sent e-mail can be changed so that I can make changes in accordance.

Hi, I was thinking that since a Core edition of Windows is supported as OS for Commservehttps://documentation.commvault.com/11.25/expert/2801_commserve_server_system_requirements_windows_01.htmlANDCIS hardened image is all about security, wouldn’t it make sense for the Core edition of OS to be the default choice?Are there any downsides or limitations (besides the obvious - no GUI) of choosing Core OS edition as platform for Commserve?

We make daily backups of our servers.Every month we write the backup data on tapes.The retention period for these tapes is one year.For December, we create an end-of-year backup with unlimited retention time.Our goal is to have an annual backup for December and reuse the remaining months' tapes after one year.Due to server retirement, there are monthly tapes that we cannot reuse without first deleting the contents (Retain time until: infinite). If we do so, we lost data.Is there a solution to this problem?

Hello -  Commvault v20.11.77 so I copied the Log4J windows updates and Linux updates to the cache.  I see them in there..SNIP: When I performed the upgrade software option I noticed on my windows clients I only see 1 of the 2 windows patches?  Im wondering whySnip same with my linux clients: Do I need to perform the upgrade one patch at a time? or are both patches needed?  Im a little confused.   Im not proficient with commvault. I was expecting to see both “4562” & “4563” for windows client

Hi,I started a new topic as it seems that the Apache Log4j vulnerability is not all covered yet.Just want to know if Commvault is aware of the following: https://nvd.nist.gov/vuln/detail/CVE-2021-45046Danny

Hi,Someone has the same problemn on 11.24  

Hi All, We would like to understand the Log4J vulnerability scanning, mitigation plans for these to ensure the products are secured.CommVaultPlease let us know is there any impact or do we require any patches  or hotfix please suggest.Commvault version V11SP11 

Hello,I have a Commcell set up on MS Azure VM’s. Commserv + 4 MA’s.Need to move these VM’s to a different Vnet/Subnet.The only way to do it is to :Delete the VM but keep the OS Disk + Data disks Deploy a new VM in the new Vnet\subnet and use the still existing OS Disk + data diskQuestion is whether Commvault application will still work after this change ?Are there any dependencies of Commvault binaries on IP address level ? Thanks

We are trying to recover (virtualize) the hyper-v machine for a test.The recovered computer is both a domain controller and a Terminal Services server.What account to use when there is no local administrator account on the server and there is only a domain one?Do you need to modify the used 1-Touch image in any special way, because the machine does not get up after recovery. (Where should you look for logs from incomplete recovery)Are there any "best practices" described anywhere?So we trying this method > https://documentation.commvault.com/commvault/v11_sp20/article?p=18949.htm after this we have error > logs form job: 11

I was wondering what are the steps to be done before the restore.Also what is the high level flow of the process for this.As per oracle doc: When Automatic Storage Management (ASM) disk groups are used, an RMAN restoreoperation creates new copies of data files only if the full name of a data file, includingthe incarnation, does not match with the name of an existing data file.A fully qualified ASM file name is of the form +diskgroup/dbname/filetype/filetypetag.file.incarnation.When you first restore the control file and then restore the other database files, the names of the datafiles in the control file may not match with the names of the existing data files and therefore the data files are recreated.Use one of the following methods to ensure that existing data files are not recreated during a restore or duplicate operation:■ In the control file, use alias names for each data file. The alias must not include the

IHi All,  An oracle database backup has been killed by me and I want to delete its backup sets from media to reuse this consumed space and I found the below  https://documentation.commvault.com/11.25/expert/13998_delete_job_from_copy.htmlAs per this document the option delete job under view jobs from storage policy copy not from storage policy but I have no storage policy copy created on my environment . how can I delete these backup sets ? 

Hello,If I seal a database a new one is created by default ? Thanks !

Hello I want to push maintenance Release 11.24.23 but I have this error message  Error Code: [68:481]Description: The source folder [D:\Wupdate] is empty or doesn't have any valid Commvault media.Source: pcpo99a00c, Process: DownloadSoftware