Commvault Cloud Topics

Sharing this information Proactively.Issue:After upgrading to 11.20 or higher, NFS Mount Paths show offline in the Comcell GUI with the error "The mount path is marked offline due to nfs local_lock option set in mount options"CVMA.log on the Media Agent will show:102415 1901f 01/13 19:06:53 ### WORKER [96/0/0 ] :CVMAMagneticWorker.cpp:6992: Marking mount path \[<mount path>] mounted on dir \[/commvault\_fas\-syd\] offline due to mount options [rw,relatime,vers=3,rsize=65536,wsize=65536,namlen=255,hard,nolock,proto=tcp,timeo=600,retrans=2,sec=sys,mountaddr=170.65.110.200,mountvers=3,mountport=635,mountproto=tcp,local_lock=all,addr=<IP Address>]Cause:Checking the NFS mount options by running mount -v will reveal the path is not set to "local_lock=none":

Hi There! I have Vmware vm backed up on-premises and auxiliary copy to Azure cloud library. When I try recovery a VMs that I supposed already transferred data to azure, I’m able to see bandwidth on firewall ports increase. So I think this scenario report a local data recovery to azure.I’d like to recovery data that already on azure cloud ( that was transfer by auxiliary copy). Someone could hep me with this steps?Thanks!

IHAC who currently has their Commserve on v11 SP13 and a number of other components on SP11. They are aware that some of their MediaAgents which are running Win 2k8 R2 are unsupported if they try to upgrade beyond SP11 but they are asking whether they can upgrade the Commserve and some of the other (supported) MediaAgents to a newer SP. Table attached shows components and versions. Please advise.

I’ve been trying to figure out what my costs would be if I discontinued my off-site backup service (they physically come and take the tapes to an off-site location) and moved to S3 Glacier Deep Archive.We maintain on-premise backups as well, and in the past 20 years, we’ve never had to do a restore from off-site tapes -- so I’m definitely not concerned at all for that “100 year” event.The pricing of GDA is straightforward.. data lives (or, is billed) at a minimum of 6 months at $1/TB, but then there are also costs for PUTs and GETs (currently $0.05 per 1000).  I’m very unsure how many requests I would consume per month when uploading data to the cloud.Trying to sell my boss on this.. but need an idea of how GETs/PUTs work in Commvault.

Hi,Doing some testing around mysql protection. Do we have an option to backup whole mysql instance using xtrabackup. Default configuration do :for all discovered databases; do xtrybackup ...[]  --databases dbname; doneIt would be nice to have an option to protect whole instance at once. In case of lots of databases under instance iterating by each database can be time consuming. Thanks. 

Hi, I am looking for a possibility to export the file list of a browse. A Customer want to know the content of the backup with a listing of all files. The Backup was made with the NDMP Agent. Maybe someone has a solution for me. Kind regardsFlorian

Hi Team,I have a query . If a storage library has 8 mount paths , all configured from different media agents and shared with each other . Should we create DDB partition on all 8 media agents or only on 1 media agent ?What will help to increase performance of backup jobs  , DDB is hosted only on 1 media agent or distributed across multiple media agents ? I am thinking that if DDB is hosted only on 1 MA backup job has to look only on 1 MA everytime for duplicate blocks and signatures , if the DDB is distributed wouldn't it make the backup job slower as the backup job will check for duplicate blocks and signatures across multiple configured DDB partitions .Let me know if my understanding is incorrect ?

Hi All.I configured file archiving with the required configuration. Windows 2016 Server with local disk where all the files reside.Archiving and stubbing is working as expected. I am also able to restore the file as data out of place to the same or different server.However when trying to recall the file by double clicking the Explorer Windows hangs up. The recall doesn't progress. The Persistent Recovery job start but there is no progress.I have added the below Additional Settings on the client which is also the Media Server.GXHSMRECALL_ENABLE_EARLY_DRIVER_NOTIFICATIONStageRecallsGXHSM_RESTUB_ENABLEDThe server has Symantec Endpoint Protection 14.x installed. The Security team has confirmed that all the settings contained in "Symantec® Endpoint Security v14xAV Settings for Windows File Archiver" is configured. I have requested to have the AV temporarily disabled to test but are yet to receive feedback.I have restarted the ser

What is the benefit to use intellisnap on a Netapp storage VS use VSA VM and ask Vcenter to make snapshot on each VM and mount the vmdk on VM proxy to make the backup (hot add).It’s not clear for me thanks. 

Do anyone know if this As Built Guide only accessible to CV SAM? I was trying to have one, but I do not see it in webconsole even after adding Additional setting under commcell property (as said in below link).https://documentation.commvault.com/commvault/v11/article?p=37985.htm Thanks, Anuj

Hi all!Based on documentation (11.22) there should be an option for P2V (Virtualize Me) in Command Center:https://documentation.commvault.com/11.22/essential/98093_performing_virtualize_me_for_windows_or_unix_computers.html There is no such thing in my case:What am I missing?Version: 11.22.9. 

Commvault 11.20.   We’ve been on Commvault for a few years, but our legacy backup product was Tivoli Storage Manager/Spectrum Protect.     In TSM, there was a concept called scheduling randomization which enabled you to assign many clients to one schedule, and you could specify a period in which the various clients would begin their backup operation pseudo-randomly. (Ex. Schedule runs at 22:00. The period is set to 1 hour.  There are 10 clients in the schedule.  The 10 clients start their backup operation at various times in the period between 22:00 and 23:00)  This enabled you to manage fewer schedules, while spreading backup and client infrastructure resource utilization across a window.  I can’t find any similar concept with Commvault, but I’d figure I’d ask the community.  Thanks!mikeymac

Helo Everyone,I would like to know if it is possible to merge the backup jobs of 2 cartridges on a single.i know is possible to copy data to a new tape but any information about merging.Thanks.Regards. 

Hi there!I would like to get familiare with Commvault Endpoint Protection solution, however I am not pretty sure, how to access it.Is the Commvault Endpoint Protection a part of Backup and Recovery solution? If I download Commvault Complete™ Data Protection trial version, will I be able to test Endpoint Protection as a part of it as well?Any advice and suggestions will be greatly appreciated! 

We have a situation and/or I rather have a question in relations to FR20. After upgrading one of our commcells to FR20 with SP 32..half of our automation which is based on API calls started to fail and stopped working, meaning that some queries are passing through and API call works, but most of them do not work. I’ve tried to look through release notes of FR20 but did not find anything about such scenario and did not find anything in known issues of it. Anyone aware of any similar cases where after upgrade, the API calls stopped working and have there been any changes to API itself, possibly it’s structure or how it is called?. I do have a suspicion that it might possibly be due to different versions of commcells? Because that upgraded comcell is impacting some queries to non-upgraded commcell as well.Example: Variable job_request is ‘http://comcell:81/SearchSvc/CVWebService.svc/ExecuteQCommand

I need to know the snapshot size from all my vmware clients across all backupsets and subclients in a single report. I will analyze how many free space I need on vmware datastores while backup is running.I see the info on job details, but it would be easier if I have an own report for that in a single view.I tried the powershell module with Get-CVJobDetails, but in the output the snapshot size is missing.Any idea?

Restoring a Teams channel with native toolsIt’s not simple to restore an ongoing persistent chat and associate the data and content that is stored in other services into the right spots in an ongoing post or back into the channel tabs.You can restore a deleted Team by restoring the 365 Group associated with the Team and you do have a 30 day window for this method. But what do you do if you need to restore on day 31 or beyond?Instead of restoring the 365 Group, if the channel was deleted, the owner of the Team can restore it within 21 days. Here’s how: In the Teams application, press the ●●● next to the team name, then choose Manage team from the menu.Now move to the Channels tab, expand the Deleted list, and press Restore on the channel that you’d like to recover. This will restore the channel exactly as it was before the deletion.Restoring a channel that is within the 21-day limit gets the channel back in its entirety just as it w

Hi All;On the Health report I see warning link below.Scale Statistics -> "The CommServe database tables are too large. But this is quite fresh instalation.In more detailes I see that problem is with table "APP_ReportsHistory" 109 MB dbmaintenance  -full was performed. How we can turn this parameter? Regards;Pawel

Could someone explain a flow of process for allocating readers for an auxcopy job?What does stream allocation take place in CVJobReplicatorODS exactly? I see that the number of readers is a function of num of CPU and RAM. By default, each CPU in a proxy can support 10 streams, and each stream requires 100 MB of memory. For e.g for VSA.E.g. My VSA backups were backed up with x number of readers and y number of writers to HPE StoreOnce Catalyst.How does the replication agent (auxcopy) decide and allocate readers for copying a list of N jobs to tape. Imagine there is a primary copy → Storeonce Catalystsecondary copy → tape (combine streams to 2 tape drives with multiplexing factor of 25). Number of readers varies from 12 to 38 in my environment. It appears that the number of readers used for the subclients plays a role in the number of readers that will be assigned in the auxcopy. My goal is to increase the readers for the auxcopy

Hello, is it possible possible to programmatically get the number successful/skipped/failed (V2) User Mailboxes count for a JobID?  Get-CVJob returns the successful/skipped/failed messages, but not mailboxes.

Hi,Is there a way to backup the REPLICA copy of vSphere Replication?Thanks

When changing the Commserve Email configuration is there a service that should be restarted to ensure the new configuration becomes active? I have recently updated the email configuration however the emails are still using the old configuration (From Address, SMTP Server Address).Thanks in advance for any response.

I am seeing many different ways to run reports in CV, but none simply list ALL the machines configured for backup (whether active or inactive or virtual or not).  This is an Audit requirement to produce a daily report of ALL machines to compare against another baseline for coverage. Also to monitor when devices are added or removed - reporting when the count changes.  Unfortunately I am having great difficulty creating a report, as well as getting ALL the machines defined in the report.  Would anyone know how this can be accomplished?

Hello,I have some trouble to restore filesystems to a Storage array using the cvpysdk python library, the restore from the Commcell works perfectly.The commands that i’m using to do a restore is bellow:commcell = Commcell('My_commcell', commcell_login ,commcell_password)client = commcell.clients.get('My_storage_array')agent = client.agents.get('My_Agent')backupset = agent.backupsets.get('My_Backupset')backupset.subclients.add("backup_tmp", storage_policy="My_storage_policy")subclient = backupset.subclients.get("backup_tmp")subclient.network_share_auto_mount = Truesubclient.content = ["My_storage_array:/My_Filesystem"]subclient.enable_backup()job_backup = subclient_fs.backup(backup_level='Full')job_finished =job_backup.wait_for_completion()paths_retore = "/My_storage_array/My_Filesystem"job_restore = subclient

Hi All,I came across the CommVault documentation, mentioning that deduplication won’t make much impact when I am keep my long retention copy in cloud as tape replacement.Can anyone share more details about the your own experience or CommVault documentation regarding pros/cons of keep the long term copy in cloud with/without dedup. Thanks,Mani