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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 4,688 Topics
  • 20,530 Replies

4688 Topics

Erase4ndReuseMedia
Byte
Erase4ndReuseMediaByte
asked in Self-Hosted Q&A

HyperScale 1.5 Reference Architecture - Upgrade OS to RHEL 8.x

With RHEL 7 will approaching End of Maintenance, is there / will there be an option to upgrade existing HyperScale 1.5 Reference Architecture deployments to RHEL 8.x?

3
Erase4ndReuseMedia
Byte
25 minutes ago
A
Byte
ak2Byte
asked in Self-Hosted Q&A

CommVault M365 OnPrem - Exchange Online Index Status

Hi Community,how can I update the index status of the Exchange Online Agent?I have currently an Index status of April 10.  When I initiate a mailbox restore, only mails up to April 10 are displayed.  Is it possible to refresh manually the Index Status from the Exchange Online Agent? best regards,Andreas

1
A
Vaulter
2 hours ago
M
Bit
Markc99Bit
asked in Self-Hosted Q&A

How do I make set retention on a specific server?

Greetings, we would like to keep a copy of a couple servers past our default local retention period. How do I go about doing that in the CommCell Console?

2
M
Bit
3 hours ago
M
Byte
Magnus FrøysethByte
asked in Self-Hosted Q&A

Exchange online backup fails. possible Corrupt index?

Hello, I have a problem with our exchange online backup.  When i start a new backup job, the job get an error:Error Code: [82:229]Description: The job is pending because: The remote end hi-back-ms02 has closed network connection unexpectedlySource: hi-back-ma06, Process: cvd This job is still running, but the streams stops one by one with error: Agent [hi-back-ms01_Remote4] ended prematurely due to []. Some relevant parts from the job log:5300  4760  05/07 14:08:25 1679359 Servant    Remote Stream Allocation request for [14] streams of type [1] received. Request Identifier [Global\1679359_3048_1715083746_WAIT$Global\1679359_3048_1715102172_SHM]. Client [hi-back-ms01]5300  2fec  05/07 14:08:37 1679359 Resource Alloc Obj Sending resource allocation response. Successfully allocated [14] of [14] streams. Request Identifier [Global\1679359_3048_1715083746_WAIT$Global\1679359_3048_1715102172_SHM].5300  24c0  05/07 14:09:04 1679359 Scheduler  Set pending cause [The job is pending because: The

1
M
Vaulter
5 hours ago
S
Bit
Sergio Silva NOSBit
asked in Self-Hosted Q&A

Command

Hi everyone,I would like to know if there is a list of operations that are only possible from the CommCell Console instead of the Command Center/Web Console.Best regards,Sergio Silva

1
Scott Moseman
Vaulter
5 hours ago
M
Mohamed Nabil
asked in Self-Hosted Q&A

Assign data classification Plan for Threat Scan

When trying to assign any data classification plan with our clients it shows this error??Someone please can help? (PlanID-[Number] is marked incomplete. No entity can be associated to the plan) NB: There is no missing setting related to this plan or any new plan with the same error.   

2
M
9 hours ago
B
Byte
Ben Van DoorsselaereByte
asked in Self-Hosted Q&A

monthly backup | first weekend vs. first Saturday + first Sunday

I am trying to find a solution in the scheduler to keep my monthly backups in one weekend.At the moment my monthly backups are configured to run the first Saturday and the first Sunday, but these two days aren’t always in the same weekend.How do I adapt the scheduler to select the monthly fulls from the same weekend?

1
G
Vaulter
10 hours ago
H
Bit
Hans Vonk Van WijnenBit
asked in Self-Hosted Q&A

Migrate Commvault on-premisse solution to Azure

Hi everyone,  We have Commvault version 11 sp16 running on-premisse with 150TB as backup data. We would like to move this solution to Azure.Can anyone help me with some steps/direction how to achieve this?Thank you. Naveed

2
H
Bit
10 hours ago
E
Byte
Egor SkepkoByte
asked in Self-Hosted Q&A

FS Agent taking to long

Hello, I have some issue with finishing on time with FS Agent backup, the widow time is 6 hours. Till 2 weeks ago i had no probleem with scanning and then starting backup., but now the scan taking to long and then starting of backup taking to long aswell.  Here is some logs of last failed backup. The backup staerting at 2AM, the scan finished at 5AM, there is 3 hour more to take the backup and 8 am the job wil be killed because of run time.  The amount of files is not really changed

17
E
Byte
10 hours ago
R
Bit
Richard_RVIBit
asked in Self-Hosted Q&A

Disaster Recovery Backup at 95% for a week

Disaster Recovery Backup was all running well. Now there’s a job that has been running for a week, stuck at 95% and I can’t kill the job.The ‘Reason for job delay’ is:Error Code: [19:2198]Description: Copying of Disaster recovery files to staging location is in progress.Source: cvrvi01-cv, Process: JobManager There’s plenty of space on the local drive where the DR backups are saved. Permissions haven’t been changed.Any ideas on how to find out what’s blocking the job from finishing or alternatively how to kill the job so subsequent jobs can run without having to wait for this one to finish?

4
J
Vaulter
11 hours ago
G
Bit
GarzeeBit
asked in Self-Hosted Q&A

Data aging - failed to run data aging job due to Failed to get SQL Chaining Information.

Hello Team,I am getting the error while running data aging job. Could you please assist me?Error Code: [32:332]Description: Failed to get SQL Chaining Information.

3
J
Vaulter
11 hours ago
D
Byte
DimitriByte
asked in Self-Hosted Q&A

Restore File & SQL DB directly in a Azure Blob

Hello. We would like to restore some files and SQL DB backups nightly directly into a Azure Blob. I know that I can schedule this type of restores. (latest backup & advanced restore options for SQL)But:Is it possible to restore directly into a Azure Blob? (Destination: azure blob)(aux copy will not do the job, as I need the data in the native / non-commvault format in the cloud)

3
Sunil
Vaulter
12 hours ago
B
Byte
BolliniByte
asked in Self-Hosted Q&A

IBM Domino autodiscover in multiple folders

Hello! At this page ther’s a:Configuring Folder Based Auto Discoverymeaning that, every databases under a specific folder, will be backupped using a naming <folder>\**Is it correct using a simple \** to treat the same for every folders under the ‘root’ partition in the Domino instance?Thank you.

2
B
Byte
16 hours ago
K
Bit
Knorr-BremseBit
asked in Self-Hosted Q&A

Performance of aux copy to other side really slow

We do are doing aux copy from one side to other using SD-WANThe strange behavior is that is the the copy from A to B is working fine but the other way round it is really poorThe configuration is done equalwhat can we check/do to increase also in the other way

2
A
Vaulter
1 day ago
Henke
Byte
HenkeByte
asked in Self-Hosted Q&A

Worm copies cycles

HelloWe have worm enabled copies. The retention is 10 days and 1 cycle.Now we have a server that is decomissioned and backups have expiered after 20 days, so we are cleaning up the stg copies. But coming to the worm copy we can’t get rid of it due to that we can’t manually delete a job from it. As it is now it seems the backup jobs will be in there forever.I know we can do the process for unlocking the worm setting via support.Is there a best practicies regarding worm enabled copies in the respect of cycles?Am I right to assumethat, If we would set the cycles to 0 the job would prune off correctly?BRHenke

4
A
Vaulter
1 day ago
Henke
Byte
HenkeByte
asked in Self-Hosted Q&A

Delete vm from commcell

Hello,I am about to delete a client that is a VM from the commcell as it’s not needed any longer.However I do get a warning, as below. Is it only the wording from commvault or will it actually delete all virtual machines?I hope it only delete the one chosen.But before clicking okej I hope to get some verification by someone in here ThanksHenke

2
Henke
Byte
1 day ago
EJIE
Byte
EJIEByte
asked in Self-Hosted Q&A

MongoDB v7.0 are supported on Commvault 11.32?

Hello folks,We are wondering if MongoDB version 7 is supported in Commvault 11.32.We have seen in the documentation updated as of 04/27/24 that the most recent compatible version is 6.xhttps://documentation.commvault.com/2023e/essential/system_requirements_for_mongodb.htmlRegards.

2
EJIE
Byte
1 day ago
Erase4ndReuseMedia
Byte
Erase4ndReuseMediaByte
asked in Self-Hosted Q&A

Job Restartability - Exchange Mailbox

The Agent Restartability matrix suggests that an Exhange Mailbox archive operation will restart from the point-of-failure. Can anyone confirm whether, at an individual mailbox level, this means that the operation will continue on from the last protected mail item, or does it start from the beginning for that mailbox?

7
A
Vaulter
1 day ago
J
Jagatheesh
asked in Self-Hosted Q&A

Commvault Custom RPM package

Is there way can we edit the Customized RPM Package  ( like Commserve hostname or clienthostname)

2
M
Vaulter
2 days ago
No special characters
Byte
No special charactersByte
asked in Self-Hosted Q&A

Commvault 11.32.47 - File system backup trying to back up "old" folders?

Customer contacted us saying they saw a File system backup job “Completed with errors”.Found in job history details that 5-6 objects failed due to “access is denied”.I mentioned this to the customer, and it appears the failed objects are folders that were deleted 3 days ago.I guess Commvault is running some kind of indexing before a backup job starts(?), but I don’t know why it still “sees” the deleted folders during indexing or backup..?Can I force update the index somehow? Is this even caused by a problem with index?(Since the folders were deleted there has been 2 Completed with errors with reference to the same folders. I suspect the backup today will be the same..)

1
M
Vaulter
2 days ago
M
Byte
Mansour_NourByte
asked in Self-Hosted Q&A

add SAML application

Hello team,Im trying to integrate with MFA solution called NETiq from Microfoucs. I have checked the documentation for adding saml appMy question is where i should get the idp file ? My understanding is the mfa should provide the idp then i upload it then i will generate the sp file right?? Appreciate if someone can give me a clear steps for the configuration.Thanks

2
M
Byte
2 days ago
D
Bit
dpiresBit
asked in Self-Hosted Q&A

Retire offline laptops

Hi,I'd like to know how to check that my ‘Retire laptops when they are offline for...’ and ‘Delete retired laptops after’ settings are working properly ?the number of laptops is not decreasing… thanks a lot 

10
A
Vaulter
4 days ago
M
Byte
MauroByte
asked in Self-Hosted Q&A

Download Center for endpoint

Good dayI”m busy configuring the download center for endpoint package installs. I’ve created the repository using the Web Server options and then added the packages as required and synchronised them.When creating a laptop user and having the invite link sent to them, the below page opens up with no packages published.  If the user navigates to the Webconsole and to the Download Centre, the packages are listed. Ideally I’d prefer the above page to be populate, but not sure when I’m missing?

3
A
Vaulter
5 days ago
Nikos.Kyrm
Byte
Nikos.KyrmByte
asked in Self-Hosted Q&A

Problem with share permissions in a shared folder restore

Dear Commvault,We are facing problem in a restore of a shared folder (within a Windows Server VM).Data files are restored but not their share permissions. Is there any schedule for share permission restore, maybe from registry level?Please for your feedback,Nikos

3
Nikos.Kyrm
Byte
5 days ago
G
Bit
GarzeeBit
asked in Self-Hosted Q&A

SQL DB restoration failed with the error code [30:375]

Hello Commvault Community,While restoring SQL DB to “D” and “E” drive we are getting the below error.Description: Encountered error while writing to the file. Error code [28]. Please make sure there is enough disk space on [C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\CV_JobResults\2\0\18631087\RstStage].I would like to know why the CV_JobResults is taking so much of space (67GB) on “C” drive. In the other hand we have another server where CV_JobResults is availble in “D” drive is taking less space (67KB).If this issue created for the content store available on the Drives, could you please assist me if I can change the path and how. If not please suggest the solutions.

1
S
Vaulter
5 days ago

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