Commvault topics

Hi All, i have an bad point… I know lic reporting is not easy. I had the following situation. We are using Commvault Backup and Recovery by capacity for vsa and database.  We had an lic used growth from +4tb during the last 24 hours. Yesterday we had 49Tb from 50Tb used and today we are using 53Tb and of course the customer is know asking what happend here.  For me its very dificult to find out what happend here. I checked the bigges vsa player from full to full if there is any increase but i found nothing also the biggest db server from full to full but also nothing.  I send every 14 Day an lic zum report but there i only can see wich typ of application is using how much from the capacity lic So what can i do ? 

Hi,we have 2 Problems:we are on Commvault 11.40.69. Proxmox 9.2.111)With https://lore.proxmox.com/all/6e3ffc1e-ccfc-4ec6-93f7-03bef79c8b78@proxmox.com/T/Proxmox needs Qemu Version 10 to support the Snapshot as Volume Chain.Is there a plan to support Qemu Version 10 ? With a Maintenance Release ? 2)A Restore of a Vmware VM to Proxmox work, but the Network Config is not converted.469908 72ba6 09/08 10:41:39 4661781 ProxmoxSDKWrapper::CProxmoxConnection::LogError() - Error: [] [400]. POST [https://du1devpve02.tq-net.de:8006/api2/json/nodes/du1devpve01/qemu/100/config]469908 72ba6 09/08 10:41:39 4661781 ProxmoxSDKWrapper::CProxmoxConnection::LogError() -   Err: [HTTP/1.1 400 Parameter verification failed.]469908 72ba6 09/08 10:41:39 4661781 ProxmoxSDKWrapper::CProxmoxConnection::LogError() -   Req: [net0=e1000%3D00%3A0c%3A29%3Aa5%3Ae2%3A5e%2Cbridge%3Dvds01-LBT%20%E2%80%93%20vlan586%20%E2%80%93%20srv-t1-linux%20-%2010.150.86.0-24%20%28vDS01%29]469908 72ba6 09/08 10:41:39 4661781 ProxmoxSDKW

GCP has the top organization and folders with projects underneath - view screenshot below. I know in vmware → vm groups → content rule it allows me to add folders. For GCP I do not have that option. Is this a simple additional setting that can be added to make it visible? How do I backup all projects within a specific folder for GCP Hypervisor?    VMware view  Thank you

In “normal Commvault Operations”, Should I have tapes in my tape library that have “Last Write Time” set as a date (not empty), and on them a write session (or a few), but the data on the tape is 0 bytes and no associated storage policy?For all storage policies/tape copies (except a few) we have “infinite” retention set on the tapes.  For those that do not, retention is “years” (except the DR tape(s) .  We do not re-use tapes.I have several (like 40 tapes) with “Last Write Time” set to a few days (or weeks… a few are months)  ago, etc and all are0 bytes. Not all tapes in the system that are 0 Bytes have Last Write Time set.  Using ‘tape → view contents” shows “no data” (as expected). The tapes show they have been mounted (“Number of mounts > 0) and there sems to be a file marker or 2 on them.So: I’m wondering how to tell “what its writing to them” and why or if “this is normal” as part of some internal 1 time “tape validation/initialization” job or something… but that doesn’t explai

Hello Commvault Community, Due to the fact that more and more environments are based on CommServe Linux, which by default has a built-in WebServer module, which in the case of Linux OS doesn’t support the O365 configuration, the WebServer module is increasingly being transferred to machines with Windows OS - this is a requirement for the O365 configuration. Commvault documentation specifies that the WebServer package should be installed on access nodes that will cover O365 configurations.   If we have a pure Windows machine with no role in O365 or any other configuration in the Commvault environment, can such a server act as a dedicated O365 WebServer? If so, will Commvault automatically detect it? If not, where should I change it as the one responsible for connecting to Microsoft portals for the O365 configuration? Maybe some Additional Setting? Does an O365 WebServer necessarily have to be part of the configuration (located on an Access Node or IndexServer)? What if we have a scenar

Hi everyone,I downloaded the ISO from the Download Center for both Linux and Windows to test Commvault version 11.44.On Windows, I ran the installer (.exe) as Administrator, but the "Create New CommCell" option is not available. I only have two options: Join to CommCell Advanced Component On Linux, I tried to install it on RHEL 10.24, but the installation cannot download or connect to MSSQL. Also, the installer does not prompt me to choose whether I want to connect to another MSSQL server.Is this expected behavior in version 11.44, or am I missing a step/configuration?Any help would be appreciated.

We are planning to implement Commvault with HPE StoreOnce 3660 NAS share, please advise the best Practice for the configuration level. - Is it will enable Deduplication & Compression in hardware level and disable these features in Commvault end. - Is it will run backup of synthetic full (or) full + Incremental.Please share best practice document to implement this solution. 

Hello,Does anyone know if you can search the chat history on the Arlie website for specific terms?Thanks and regards,Thomas

(CV11.40.67 - self hosted)Has anyone found a "sweet spot" or a good ratio for the number of azure apps and streams for large exchange/Sharepoint jobs ?Before, adding more apps and streams at our large sharepoint and Exchange jobs improved the throughput. but I have read that Microsoft has become much stricter with throttling recently, also that using too many apps/streams might have the opposite effect and degrade the performance.When reviewing a recent sharepoint job, the tab where we can see throttling showed only 6 minutes of throttling. That seems like not so much, so I am not sure if Microsoft throttling is actually my bottleneck here.I tested the theory that fewer streams might perform better under the new Microsoft limits, I reduced the streams from 10 to 5. Unfortunately, this resulted in lower throughput.When I see only 6 minutes throttling time reported by CV, should I be looking elsewhere for the bottleneck rather than focusing on Microsoft throttling?When observing the acce

Hi everyone,At the moment, I am looking to clean-up our MSP environment. We have a lot of clients that are reported by our SLA as missed SLA and we have a lot of clients that show failed to run.Most of the clients show up for the file system backup as FS agent was pushed when another agent was also installed. We don't need the FS backup as we also protect the clients as VM but we still need the other agent to stay active as they protect things like AD, databases or cloud applications.Can I just retire the file system agent on these clients or will this uninstall the entire client? This is especially important when the clients are access nodes where backups are not tied directly to the client but to a pseudo client such as SQL AG or Office 365.I can also do this by releasing the license on the FS agent via the java console but this feels like the old way of doing things.Kind regards,Paul

We trying to configure webhook in commvault but it not able to configure, getting errror message “Invalid URL specified” Commvault is not accepting HTTP using HTPS but still failing. Please helpLogs @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@Machine : CommserverFile    : WebServer.log@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@5172  102   07/01 15:05:33 ### admin API - Tid:c69a82a76864123c3e345a268fdd6bcb STARTED  POST [/Webhook] Console[AdminConsole] IP[10.xxx.xx.xxx]5172  102   07/01 15:05:33 ### admin CreateWebhook - Tid:c69a82a76864123c3e345a268fdd6bcb Error while encrypting string:5172  102   07/01 15:05:33 ### admin IsIPValid - Tid:c69a82a76864123c3e345a268fdd6bcb Sitelocalurl/LinkLocalUrl is provided5172  102   07/01 15:05:33 ### admin IsValidUrl - Tid:c69a82a76864123c3e345a268fdd6bcb Invalid ip 10.xxx.xx.xxx5172  102   07/01 15:05:33 ### admin CreateWebhook - Tid:c69a82a76864123c3e345a268fdd6bcb Invalid url specified: https://10.xxx.xx.xxx:9000/

all,I am configuring M365 mailbox backups.I have created an Office 365 Plan and set “Retain deleted items for 2555 days”I then created a Backup Plan with Primary to Disk for 365 days and synchronous AUX to Tape for 2555.Am I correct in saying that all mailbox backups from now with be Incremental and it ignores the Backup Plan retention and keeps all mail for 2555 days on Disk & Tape ! Also, is there a way to run a once off Full backup ? Currently on 11.36 Thanks

Team,I’m looking for some guidance on the best approach for redesigning our Commvault AWS cloud library.Current environment* Commvault version: 11.40* Primary AWS Region: us-east-1 (N. Virginia)* Current storage class: S3 Standard-IA* We have 2 AWS accounts configured for Commvault.* Across the accounts, we currently have 2 and 5 S3 buckets, mainly separated between Prod and Non-Prod.* Only a few Storage Policies currently have an Auxiliary Copy to an air-gapped location.* We already have DDBs associated with the existing cloud libraries.Planned designWe are planning to change the architecture to:Primary Copy* Region: us-east-1* S3 Storage Class: S3 Standard* Retention: 2–3 days* Intended for frequent restores and Commvault data-read operations.Secondary Copy* Region: us-east-2 (Ohio)* S3 Storage Class: S3 Standard-IA* Retention: up to 30 days* Intended as the secondary copy.The proposed flow is:Backup → S3 Standard (us-east-1) → Auxiliary Copy → S3 Standard-IA (us-east-2)Questions1. E

Hi, To make it easier for a user to check if he is affected by any CVE, it would be beneficial if we could go to https://documentation.commvault.com/securityadvisories/ and specify which patch version we are running, and see only the CVE’s that are affecting that given version. As it is now, I have to click into all the CVE’s and see if I am affected. 

Hello,We are currently running backup on Commvault (FR42) for MongoDB Atlas protection with an enterprise customer. Our understanding iis that Commvault orchestrates native Atlas cluster snapshots through the Atlas REST APIs, with no backup copy possible — the data never leaves the Atlas/AWS perimeter and cannot be materialized on a Commvault Cloud Lib...However, MongoDB Atlas natively supports exporting Cloud Backup snapshots to a customer-owned object store (S3, Azure Blob, GCS) via the Atlas Admin API, including S3 Object Lock immutability and PrivateLink transfer. Since Commvault already integrates with this API for snapshot orchestration, we would like to understand:Is there a technical or product reason why Commvault does not leverage the Atlas snapshot export API to provide a true secondary copy (backup copy / air-gapped copy) of Atlas data under Commvault management? Is such an integration on the roadmap for an upcoming Feature Release? If not, what is the recommended Commvault

Oracle RMAN backup data buffer write failure error

Hi everyone.I am trying to build new small commvault lab with commserve on windows, plus one extra windows box with media agent and one same for linux media agent for VMware. Package which was provided to me is called FullMediaKit-Windows-40-CU60. During the installation I am selecting all-in-one  and proceed further. Installer goes to client installation and want to put commserve or GW hostname. On the same machine Commserve should be installed during the same installation but when I put there localhost it is not proceeding further. What I am thinking, whether my mediakit have all needed software to install commserve and client at the same time. From version info I can see below information[Image Information]Version=11.80.400.0ServicePack=40SPTranID=7482319UnixTime=1748308815RevisionNumber=1372LinkedRevId=1372ReducedMedia=1My package have 10GB size.Can someone help me confirm whether I have good installer? I think that its not installing commserve but just only client and trying to (w

Hello Dear AWS Team,Did you have plan the support of TAG in AURORA POSTGRESQL  ? AWS tag is available for many worlkioad, is there unknow limitation to do not have them on AURORA ?Thx

We migrated all data to a media agent in the cloud. The Commserve is still local in our company. We would like to install the Commserve on our media agent in the cloud. (Data is only ussed for Archive, backup is moved to cloud)I tried to install the software on the media agent, but you cannot select the option to install the Commserve software. I must uninstall the media agent software and then install the Commserve and media agent software. We are running 11.32.XX (no production only archive)Is there a best practice to do this? Is there any documentation?Thanks in advance!

Hello,I would like to ask a  question about cleaning the local on-prem S3 storage (Netapp AFF C30).We have two buckets created (two mount path’s). Both have micro-pruning enabled from the beggining.On Mount path “General” informations I can see that:bucket1: Size on Disk: 90,68TB / Estimated Media Size: 68,06TBbucket2: Size on Disk: 86,86TB / Estimated Media Size: 65,77TB I had similar values in the past on Commvault (MCSS/MRR/AGP) cloud storage - and after running Space Reclamation - we were able to free up a lot of space.Should I run a space reclamation here on this S3 storage? Is micro pruning sufficient way for cleaning on-prem S3 storage in commvault? or maybe we should run this space reclamation from time to time?It would be great to hear what best practices are.Thanks in advance.Regards,Matt

I would like to update CommCell from 11.40.xx to 11.44.xx.Unfortunately, I keep running into this problem (with several customers already).Even though the service is running.

Hi,we use Metallic to backup out M365 products.In Entra we create a service account with global admin rights.What minimum permissions are required to back up these products?RegardsDennis

We are having trouble discovering computers using this option; does anyone know how to fix it?We have tried the following steps:– Go to Control Panel → Credential ManagerRe-enter the AD credentials in Credential Manager.Alternatively, Security → User Accounts – Verify and update the account used for:Active Directory discoverySoftware installation workflowPush installation operations   

Hi all. We are using the Multi person authorization restore request/RestoreRequestAuthorization workflow so that a user cannot do a restore before its approved. Every time a restore is initiated, an email is sent out to a large number of users/approvers in our environment. Because we do have a large number of users who can approve the restore, we want to disable the email, so that users are not getting spammed with emails.Is it possible to disable the sending of the email? Thanks-Anders

Hi All, i would like to create an big picture for running Backups and admin jobs.  Maybe someone has an good idear how can i export the information and maybe let an KI create the schedule plan.  My goal is to have an plan to see at wich time wich jobs are running on wich maglib and how long. Also how long is the dash copy running. In best way in a cool graph or kalender. The kalender view in Commvault only show the start time Maybe you have an idear how can i create an good backup schedule plan with the existing informatiuons