Getting Started

Hi All, I am trying to migrate the old CommCell environment (11 sp15) to the new CommCell enviroment (11 sp20). I would like to move agents and data without the policies ( I would like to create the new backup polices). I am wondering if that is possilble, what route should I go and what support documents should I follow if any? Thanks!

While you do have valid Commvault Credentials, you are not presently authorized for accessing Maintenance Advantage because no profile exists for the email address abc@xyz.com. Profiles in Maintenance Advantage must be created by authorized users from your organization.

If an auxiliary copy of the primary data is running, the DR Backup auxiliary copy job is waiting. What needs to be done to run in parallel?

Hello,i need to add 1 more Mount Path to the existing library, does anyone have a procedure or the link in the Commvault, the SAN and Storage(LUNs) configuratin part has already been done, it remains to add, need best practices, example: Use Round Robin, etc.Best Regards 

Good Morning, I have been asked to produce a report for a single subclient to show growth on our file server over time and the amount of data that is going into our archive. I’m a bit clueless how to do this, but I obviously know it is possible because I can see the data I want to report on. Any tips which report I should start editing so I don’t have to create everything from scratch? John

I know I should remember how to do this but I’ve failed to find the BoL doc which speaks to this objective. For a long time we’ve only done selective fulls to tape. Can someone remind me or point me to the directions for moving away from the selective fulls to “if the associated clients did an incremental last night, copy the incremental changes to tape, and if the client had a synth full run, copy that to tape as a full” -- in our case weekly synth fulls, no SILO of course. Does this require 2 separate aux copies in the SP? I don’t necessarily care about keeping the weekly full jobs on separate media, I’d actually just like to keep filling them day by day and have them age off accordingly.thanks

I have a Physical server running server 2016 and got the question to restore that server to a earlier state. Does anyone know how that is done in Commvault ?The server has full system and data backups. I know how to do VM restores but restoring a physical machine was never done.The restore should be done on the same physical server. Is this even possible ? 

Hello Team,I am trying to Set Up Alert Notifications to Save to a Local Drive in text document.Link to the documentation:https://documentation.commvault.com/commvault/v11/article?p=5405.htmI have set everything as it is described in the documentation but seems to not working at all.After the setup we have some failed backups, but nothing in the directory where i set to go the files.The configuration is at follows: All Clients, All Agents, Notification criteria is only Failed and skipped jobs. I have set the local directory where to be saven the file, interpersonate the user, token  Alert: <JOB ID> Status <STATUS>. Everything seems to be set as expected but still not received any file in the directory.If someone have some similar configuration could you please share with me ? Thank you in advance! 

We are in the process of the Mediaagent hardware refresh so while procuring the hardware specifications, I am wondering is it ok to create 2 separate ddbs (one for disk library and one for cloud library) on a single hard drive?Please advice. Thank you so much.

I want to move media between libraries, but want to be sure it doesn’t get overwritten.

I just performed an in-place restore and my next backup converted to a full automatically. Why did this happen?

What’s the best way for me to troubleshoot a slow backup?

I have just added a Linux client to my CommCell, and there are folder paths that go way beyond 1024 characters. How can I back those up? 

I have been running backups for a week or so now, and just started reviewing the Job Histories. Looking at one of my clients, I can see that the Incremental is the same size as the Full was when it ran, which doesn’t make any sense?

I have a stand-alone tape library and need to ensure that I utilize barcodes from the get go. How do I add them for each tape?

I ran a restore on one of my Windows clients to confirm that my backups are working (they are!). However, it wanted me to do a reboot afterwards. Since this was a test, that’s not a big deal, but I want to know why it happened in case it is an issue with a live restore.

I noticed that CV does not seem to acknowledge the mail slot at all. Is this because I have a blind library?

I have one tape that I’d like to share across my Storage Policies. Can I have each Copy use the same tape?

How does Commvault handle the same name?

My boss wants me to backup the actual CV Magnetic folders on our libraries. Is this possible?

Is it possible to change the block size? If so, how do I do it?

I noticed you can set up an account to access the mount paths in the library. What are the permissions needed for that account?

After looking at the last few days’ worth of backups, I’ve noticed that one of the Incrementals converted to a Full backup. What are the reasons this would have happened?

I just started with Commvault and need to figure out my VMWare licensing.

I have some Linux files that I need to restore to a Windows server. I definitely have some files that have similar names but are different on the Linux server because of case sensitivity. How will these files get restored?