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Hi, I have a windows server which is a main file server.  However if i need to restore a file or folder to the original location. I seem to need access permissions to the destination folder.  Is there a specific role or credential that would mitigate against this, and allow my Metallic\Domain  user account to perform the restore please.  Regards Tony 

Hi,we create new client (Exchange DAG) and the discovery works fine. But one of the member servers found was not available. I can select olny of them. Our AD User accout is correctly configured. Any ideas? Thank you.   

Hi, We are on 11.32, in the command center plan while creating the RPO(schedule) it does not show option for synthetic full backup.As a workaround we created using commcell console. We are going to deploy new environment with 11.36.I beleive in the deployments from 11.34 the commcell console is locked(unless we have auth code).In such a case how do we create a synthetic full in command center Plans(I know there will be automatic synthetic full which is hidden, but we need to define synthetic full manually) ? One more query in  commcell console since schedule policy and storage policy are different, we can customize the subclients with in storage policy with different schedules. But in commandcenter the plan is binded with RPO.This means the subclients in plan cannot be customized with having different schedules.Doesn’t it a limitation of Command center plan? I hope the questions are clear. 

Hi All,We have multiple Unix clients in a Commserve, I need to enable 1Touch for all the clients.Is it possible to enable 1Touch for all in Unix Clients at once? Any workflow or Command/Script?  Regards,Sravan Kondeti

Hi all,I am trying to configure two physical RHEL servers that are not domain-joined. I need to back these servers up and need to install the agent first. Considering all firewall rules are in place, which would be the best way to install the file system agent and then configure for backups.Would a decoupled install work just fine? Installing the agent locally on the client server, then adding the client fetching “the configuration information from the client that is already installed in decoupled mode.”I am having a hard time finding documentation with a case like this. All I am trying to figure out is how to get the Commserve to reach the servers once the agents are installed. Once the Commserve can talk to the clients I am able to configure the rest.I was wondering if this is even possible. Usually, I deal with servers that are domain-joined.Thanks in advance! 

HiHow to do trigger a new ‘full’ for these three o365 Apps.That’s is -a new ‘entire pull down from Azure/o365 PS: I can do this for Exchange online through the Java console - but may have missed where its done for Teams,OneDrive etc

Hi,We get an error when backing up vm with more than 5 disks in OVirt. Error;Error Code: [91:271]Description: Unable to attach disks for virtual machine [<vm_name>] to the proxy. []Source: <proxy>, Process: vsbkpVM has 14 disks.I attached log file.Virtual machine’s disk type is virtio-scsi and proxy machine disk type is virtio-scsi too. Commvault v11.20.27oVirt 4.3.6Proxy server OS RHEL 7.7Virtual Machine OS RHEL 7.7 How can i solve this error? Any limitation here?

Hi all,We want to change the OS of our MediaAgent from Windows to RHEL for securtiy reason.Windows MA has network shared disk library, DDB and Index are in local drives.If it is possible, please provide any documentation of what are the requirements and procedure.Thank you.

Hello,we installed a v11.36 in a POC. Customer has circular logging in Exchange active. We do not use the Java GUI, and now we are looking for the advanced backup option “Convert job to full for databases that have circular logging enabled” in Command Center. We didn’t find it, but I may not be firm enough with Command Center for that ….Regards, Thomas

In Exchange Online backups there is a job that runs daily called a “live update”. This job is small in size (only a few KB) but it attempts to write to the library directly from the Index Server associated with the Exchange Online Client.In my environment the Cloud Storage library is restricted to specific VNET’s for security. This VNET contains the Access Nodes and MediaAgents as we use Cloud Storage Accelerator to process the backups.When the VNET restriction is in place this job fails as the Index Server which is not in the same VNET is unable to access the cloud library. If I remove the VNET restriction on the storage account the job runs without error.Is there a way to find out where this job is initiated from so it can be massaged to write to storage via the MediaAgent rather than directly?

Hello Guys.I have backed up a linux file then I did restore successfully. Both of  there is not any failure or skiping file. But there are 20000 missing file after restore. What clould be there ?backupRestore 

I found this video:  It seems very intresting to us, has anyone seen any documentation about this new feature?I could not find any.

Hi, im still trying to get the RPO settings right for the following scenario (we are currently on V 11.32.69): Incremental Backup Mo-Fr 09:00 PMTransaction for Database every 4hFull Backup of Databases every Day 09:00 PMFull Backup (of all) Saturday 09:00 PM (for Tape export) We have some flexability with the start time, but for the first try we started with the rule set above:The outcome was mixed, the SQL Backups all had some Jobs with an “Failed to start” Error, also some of the Job there startet as Differential (the SQL option to incr. Backup) for other its started the Full Job, depending what job was “faster” to start. Isn’t there some intelligence that priorities the “higher value” Backup Job (Full > Diff > Incr.)? I could manually move the Database Fulls a few minutes eralier, that would at least make sure, the Full would be ran and the Incr. would “Fail to start” but is there a way, i can get rid of attempt to start the job at all?In the RPO you can select “all Agent” and

HiI'm not an expert user.After the automatic upgrade job to version 11.28.8, the backup jobs failes with the following error:Error Code: [62:308] Description: The media side mounted is write-protected. Source: backupserver, Process: cvdStatus: Mount ErrorLibrary Name: AutoDiskLibDrivepool: DrivePool(backupserver)1Drive: Folder_03.28.2019_11.26Media label: CV_MAGNETICFailure Reason: The media side mounted is write-protected.Under the library all mount paths have Read/Write AccessProperties for the mount path under Allocation policies are marked Maximum Allowed Writers.Tried manually upgrade to version 10.28.10, but nothing changed.This is a disk library, not tape. The library is about 89% full, but still have about 7,5 TB free space on the given mount path. How to enable read write? 

Hi CV Experts,  We are on 11.32.59.As per default schedule DDBVerf configured in our environment. It is selected as Quick verification.But in 11.32 documentation, it is mentioned default schedule to run with “verification of existing jobs on disk”. https://documentation.commvault.com/2023e/expert/verification_of_deduplicated_data.html Kindly note,we have 1PB of data, so running ‘verification of existing jobs on disk’ shows estimated time to complete as more than one month.Can we run default schedule with Quick verification.Does it identify the corruption or missing in chunks on storage ? https://documentation.commvault.com/2023e/expert/data_verification_of_deduplicated_data.html

we have vmware vms hosted on HPE Alletra 9000 storage. Small vms are backed up using snapshot of the vms . The storage policy uses a global dedupe storage pool, so the current backups are copied to Hyperscale 1.5 storage libraries. the local snapshots disappear when the job completes.I understand that intellisnap backups can use the snapshot ability of the allatra storage array. We currently use multiple linux based physical hyperscale nodes as mediaagents which already have the mediaagent and vsa software built in.I expect that separate commvault subclients have to be setup in vcenter > vmware for each datastore that we would like to use an intellisnap backup? We have the alletra arrays configured in array management with all the mediaagents as access nodesMy questions are:1) would  the sub clients would use the HPE 3par snap engine? instead of the vcenter2) Some datastores host several large vms, how can a subclient that points to that datastore process such a large alletra datast

Hello All,I have migrated media agent to new media agent by using Replace MediaAgent App. Jobs completed succesfully and The new media agent is in Ready status and online. My question is how to move all DataInterfacePair (backup network) to new media agent. 

Hello World, I’ve recently replaced my media server and noticed my auxiliary copy jobs is getting this error whenever i try running the backup:User specified a data path which is not part of the data paths in the storage policy copy. Advice: Please specify a job data path which is part of the Storage Policy copy. Can see that the new media server has access to the library, but not sure what else to check.

Hi Experts,I was going through the document and came across data pipe and steams. wanted to understand whether data pipe and streams are same? or they are actually different. If anyone can highlight what exactly it makes difference. 

Hey all,Got some questions around tightening up security in our Commvault setup, especially by reducing reliance on AD. A customer of ours wants to limit exposure, so looking for some practical advice if anyone’s tackled this before. Here’s what we’re thinking: Separating from AD-Connected vCenter: If we pull Commvault away from an AD-connected vCenter, any gotchas or issues we should watch out for? Trying to keep everything functional while reducing risk. Dropping AD for Authentication: They want Commvault running on local creds instead of AD. If anyone’s switched from AD to local auth, were there any surprises or smooth enough? Taking Media Agents Off AD: If we decide to remove the Media Agents from AD, what kind of trouble (if any) are we walking into? Making Backups Immutable: They’re keen on having backups that can’t be deleted or messed with until a set expiry. Any tips for setting up immutability in Commvault that actually works? Locking Down Admin Access: Finally, only

Question:How do I view the description of my clients from the Command center, just like I can when logging in the the java console ?   

Hi guys, one quick question.NetApp offers the feature to lock Snapshots to prevent deletion of it without the need of an SnapLock Aggregate. The feature is called “Tamperprrof Snapshot”.https://docs.netapp.com/us-en/ontap/snaplock/snapshot-lock-concept.html?q=TamperproofIs this feature supportet by Commvault?Could Commvault handle/manage the retention/lock of the snapshots on the ONTAP-level?For primay snap and snapvault copies.If not, what would be the best solution to keep the snapshots safe from deletion → SnapLock? RegardsJulian

Hi,I’ve runned the ComvertDDBTov5 workflow on prim and ext ddb:s on one of our two sites.The workflow has completed both times and all phases in the workflow is completed.Now I get:Error Code: [62:2479]Description: Library [ZZZZ], MediaAgent [xxxx], Drive Pool [DrivePool(xxxx)12], Media[]: Deduplication Database is currently under maintenance. Advice: Please complete the maintenance operation (DDB Resynchronization, Conversion to Transactional DDB, etc.) to bring the Deduplication Database back online.Source: yyyy, Process: JobManager Do the workflow complete but there’re jobs still running in the background?If yes, Where can I see if there’re jobs still running in the background? ( I don’s see any related jobs in the commcell console.)

HiRunning 11.24.73 I have a new colleague that has been trained in ‘Command Center’, I’m someone with many years experience in ‘Commcell Console’ Is there an equivalent in ‘Command Center’ of the Commcell - Scheduler?Just being able to see what jobs are due to run and when in the future I spent a few minutes looking around, couldn’t find anything! Many thanksMark 

Hello,I like to backup MSSQL server transaction logs within a server backup plan.  I assume that I need to install an agent for that on the VM hosting the MSSQL server. Thus running this transaction logs backup manually give s me the error: “Failed to start backups as no eligible subclients were found.”.Where can I download this agen?Thanks,Chris