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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 4,742 Topics
  • 20,729 Replies

4742 Topics

Heath
Byte
HeathByte
asked in Self-Hosted Q&A

Commcell License Capacity Report

Hello, I figured I would drop this question here to see if anyone can answer before I open up a full ticket for this.  I am looking for some type of report that will show what is using up our Capacity.  Recently we were nearly at 100% capacity and suddenly it dropped down to 84%.  We have been unable to find any reason for this.  So was wondering if anyone knew of a report that we can run comparisons of the capacity by days to try and find out what happened.  Thank you for any help you can give.

10
Vladan Kojanic
Byte
3 years ago
Bart
Byte
BartByte
asked in Self-Hosted Q&A

SQL Management studio plugin

Someone using the SQL Management studio plugin in their environment? (https://documentation.commvault.com/commvault/v11/article?p=18302.htm)I’m asking because on our side that plugin is very slow. getting backup jobs/login takes minutes.Wondering if others have the same problem.

6
Bart
Byte
3 years ago
S
Bit
Sunny48Bit
asked in Self-Hosted Q&A

Transferring Ownership of Commvault Report

How to transfer the ownership of Commvault report to other user so that they can edit it whenever needed. 

3
MFasulo
Vaulter
3 years ago
D
Byte
Dave SByte
asked in Self-Hosted Q&A

Automating restores for routine validation of library integrity

I am looking for a way to automatically perform a sample of VM restores on daily\weekly basis from the most current backups from them.  Long story short, I ran into a data integrity issue on one of my libraries and had no idea.  I.E.  VM Baselines were referencing a chunk on the library that did not exist.  Therefore, any restores that referenced that baseline kept failing.  I have my backups set to full instead of synthetic full which future backups never indicated a backup failure.  Since this incident, I would like to start routinely validating that VM restores actually work.  Plus this was on a CV Ransomware webinar slide earlier this month about validation😊.  It does not look like this can be done natively within Commcell.  Or can it?  It looks like the road to go down is the use of the Commvault PowerShell module and calling upon APIs.  Does anyone perform this kind of validation today?  How do you accomplish this?

5
MFasulo
Vaulter
3 years ago
neuwiesener
Byte
neuwiesenerByte
asked in Self-Hosted Q&A

Why is Download Center and Commvault Store not synchronized?

Hello CCIs there a reason why not all reports are listed in the commvault store? I was trying to download the file anomaly report from the store. However, this is not available there. I will have to download it from the download center (cloud.commvault.com). 

3
D
Vaulter
3 years ago
E
Bit
EmmanuelTBit
asked in Self-Hosted Q&A

Export history Backup client VSA to a new client VSA "VMWARE"

Hello, my configuration : Detect configuration from Commserve : vsa client vmware  : vcenter1 OS : Windows Server 2012 R2 Indexing Version : V1 Virtual Server : Working behind Proxy MEDIA Check Readiness : Not Ok because OS Version isn't WindowsBackups scheduled tasks : working fineActual configuration : vcenter1 OS : LINUX VMWARE  An idea to update os version on Commserve client vcenter1 and keep backup history and configuration subclients  ? i try it this solution provide from Commvault : Clone Client Dataset https://documentation.commvault.com/commvault/v11/article?p=110180.htm But didn't work  Force to deploy a new vsa  client and reconfigure everything and also lose the unified backup history to receive checkreadiness status  OK ? 

5
E
Bit
3 years ago
U
Bit
Umesh YadavBit
asked in Self-Hosted Q&A

what type of backup user required for Nutanix backup.

what type of backup user required for Nutanix Backup. 

1
MichaelCapon
Vaulter
3 years ago
P
Commvault Certified Expert
Philipp SwobodaCommvault Certified Expert
asked in Self-Hosted Q&A

Windows Firewall Rules

Hello, did someone may know why the old way of adding firewall rules with the script are not running anymore on new deployments ? As you can see there are only two firewall rules deployed on the installation. May someone can explain why this changes are done ?  Many thanks and best RegardsPhilipp 

6
P
Commvault Certified Expert
3 years ago
N
Bit
Nik14Bit
asked in Self-Hosted Q&A

Network Ports required

Hi Team, Please let me what are the ports that we need to open for the backup process. In which direction we need to open the ports.Commvault to client Client to Commvault system

2
pmorales
Bit
3 years ago
T
Bit
Top JimmyBit
asked in Self-Hosted Q&A

Removing clients from schedules

What is the recommended process to remove a client from a schedule? Edit association or decouple from schedule?

7
C
Vaulter
3 years ago
Bryant
Vaulter
BryantVaulter
published in Self-Hosted Q&A

Finding and accessing private Teams Chats

On or around October 5 2020, Microsoft changed the mailbox location where Teams stores its compliance records captured for personal chat and channel conversation messages. Microsoft didn’t communicate this change, presumably as they thought that compliance processing is a background task that tenants cannot control.  What changed?Compliance messages for private Teams Chats were previously stored in \Conversation History\Teams Chat Folder but are now stored in a non_ipm_subtree folder called TeamsMessagesData.For about a month after the change, Teams compliance records existed in both the old and new locations in Exchange. As of Nov. 6th, in accordance with their 'Plan of Record', Microsoft ran a background process that moved records from the Exchange Team Chat folder to the new folder TeamsMessagesData. What’s the impact?In terms of programmatic access to these messages, this change affects the ability of the Graph (and Outlook REST) Endpoints to access them. While you could never acce

10230
Bryant
Vaulter
3 years ago
D
Bit
DnyaneshBit
asked in Self-Hosted Q&A

VSA Backup job failure alert not showing failed VM name in mail body

Hi,We have requirement to generate auto ticket in SNOW for backup failure using SNMP alerting .We have enabled and configured alerts and we are receiving the alert as well.When filesystem backup gets failed we are receiving alert with client name and below details as expected.Error Code: [24:42] Failure Reason:  Machine Name:However when VSA Backup fails with error , its not showing this above information in alert (Mail body) instead its sending attachement which contains Machine Name & error.Attachement contains below information:-ServerName Failed Unable to quiesce guest file system during snapshot creationCan anyone please help me on how to get the VSA Backup(Machine Name) in mail body using alert or any other method which give me the intended output on email or SNMP ? Thanks in advance.

3
C
Vaulter
3 years ago
D
Bit
DSchatBit
asked in Self-Hosted Q&A

Postgres - pipe Log Files directly to CommVault

Hello,I'm new to CommVault, we are just starting getting it set up for production. We currently are running our backups on TSM but are preparing switching to CommVault. Is there a way to send completed log files directly to CommVault per pipe or other methods? That is how we do it with TSM. When a log file has been filled completely it gets piped directly into TSM. No waiting at all. The suggested method of placing the files into a separate archive with the postgres archive command doesn't appeal to us that much, it would nice to have the completed files go directly to a Log Backup instead of parking them, while you wait for CommVault to pull them.Any suggestion would be much appreciated!We are running on RedHat 7 with Postgres 10 and 12.Thanks!

6
Edd Rimmer
Vaulter
3 years ago
P
Commvault Certified Expert
Philipp SwobodaCommvault Certified Expert
asked in Self-Hosted Q&A

MSP Specialist

Hello, is there any technical person in commvault available for MSP related topics and questions?I have get the information that could be a little bit diffiicult, but for me us an MSP Partner it is a little bit difficult this answer, so may someone knows someone which is able to discuss with us some msp related points?many thanks and best RegardsPhilipp 

10
P
Commvault Certified Expert
3 years ago
Matthew M. Magbee
Byte
Matthew M. MagbeeSocial Yottabyte
posted in Self-Hosted Q&A

FR22 .3 update

Seeking feedback on the .3 patch for FR22. I have noticed quite a bit of pipeline faults and failures since the patch. We are working with support on these issues, but i wondered if anyone else was seeing similar events and if they too have submitted MA tickets. 

6
Matthew M. Magbee
Byte
3 years ago
A
Bit
ArnoldBit
asked in Self-Hosted Q&A

CV snapshot in netapp array is not automatically removed once new backup run.

I have issue that the CV snapshot on our netapp array is not automatically removed and it causing to overflow the snapshot reserved and taking the actual of NAS space.can you share how we can fix it.

6
J
Vaulter
3 years ago
P
Commvault Certified Expert
Philipp SwobodaCommvault Certified Expert
asked in Self-Hosted Q&A

MS365 - Onedrive Backup

Hello, we are deploying our MSP Environment for MS365 and we found some issues with this in combination with some features where documented but not in the console for some reason. In Detail we are looking for adding users over ad groups for onedrive for business which is documented in theat link but not in the console. We can only add users and this is in big teants a not useable way from my point of view because when you thinking about a big tenant with something like 1000 users you can not add manually this, it is an big error source from my point of view and the feature is there for mailboxes from MS365 which is great but not for onedrive for business. https://documentation.commvault.com/11.22/essential/93693_creating_user_defined_user_group[…]p_specific_user_accounts_for_onedrive_for_business.htmlthanks for your replys and your support in that question ! 

4
Chris Hollis
Vaulter
3 years ago
S
Byte
Sandy11Byte
asked in Self-Hosted Q&A

rac client and multiple commcell

I have commvault clients installed on the nodes in exadata cluster. Both the RAC clients and the FS clients for this cluster currently backup to commcell A.What do i need to do if i need to backup one RAC client to commcell A and one RAC client to commcell B?Will i have to install a second instance of commvault client on the exadata nodes first?Thanks  

3
Edd Rimmer
Vaulter
3 years ago
P
Commvault Certified Expert
Philipp SwobodaCommvault Certified Expert
asked in Self-Hosted Q&A

MS365 Backup

Hello, is it possible to say different service accounts for ms365 backup and give only the needed permissions to this dedicated users in the admin center of ms365 ? If yes can someone may share some information about, i was looking in the documentation but i dont find anything.May there is some documentation from commvault and / or Microsoft available ?Or should it be run over the modern authentication to dont have this issues ? Many thanks and best RegardsPhilipp

12
M
Vaulter
3 years ago
W
Bit
Will HawkinsBit
asked in Self-Hosted Q&A

Kubernetes - How do our restores actually function? Plus some bonus backup questions

As the Kubernetes documentation is very light, I am not entirely certain as to how they function. 1.Full application restore: Does this cache/swap on disk on the VSA proxy before committing to the K8S environment? If so, are the disk space requirements detailed? Is it 100% of the application size?2.Out-of-place full application restore: Do we restore the config files and PVC?  Do we edit the config to have the application connect to a new PVC?3.Will we be able to specify a PVC for restores? Or it just auto-creates based upon the new application name?4.For file level restores to a PVC, you are prompted for volume and path. Path is not covered in our documentation. What is the default location and what is the format for this? Will a browse button become available for path?Backup questions:1. Will we ever be able to read data in from the worker nodes directly?  Or always worker to master to VSA?2.Customers may be using AKS or other services where the master node is outside of their Commva

2
Damian Andre
Vaulter
3 years ago
Jon Vengust
Vaulter
Jon VengustVaulter
asked in Self-Hosted Q&A

Unable to use 2 IAM roles with 1 shared Cloud Library Mount Path

Hi Team  While configuring a Cloud Library we would like to have separate IAM roles for different Buckets pointing to different AWS location, how can I achieve this?

1
W
Vaulter
3 years ago
Jon Vengust
Vaulter
Jon VengustVaulter
asked in Self-Hosted Q&A

How to troubleshoot crashing/freezing HyperScale node(s)?

Hi,I’d like like some guidance regarding how to troubleshoot HyperScale nodes when they’re freezing/crashing. Is there anything I should be looking out for? Further information or tips would be much appreciated. Kind regards,Jon

1
W
Vaulter
3 years ago
Jon Vengust
Vaulter
Jon VengustVaulter
asked in Self-Hosted Q&A

How does Read/Write/Delete work for NFS ObjectStore?

Hi Team, We’re discussing this internally within our organisation and wish to gain some clarification how we perform I/O against NFS object storage. Kind regards,Jon

2
Jon Vengust
Vaulter
3 years ago
Alireza B
Vaulter
Alireza BVaulter
asked in Self-Hosted Q&A

There is nothing to backup Error

Trying to run a Windows File System job and not sure why I’m getting Error Code 17:11 File system scan failed - there is nothing to backup when I have content to back up

1
V
Vaulter
3 years ago
Scott H
Vaulter
Scott HVaulter
asked in Self-Hosted Q&A

My Exchange Mailbox (Classic) Restore Fails With "Cannot start Restore Program"

Not sure why my restore is failing.  I’m trying to restore data from Exchange Mailbox (Classic) agent to another client but the job fails with the below message: Description: Cannot start restore program on host [DSTCLIENT.domain.com*DSTCLIENT*8400] - a network error occurred or the product's services are not running. Source: MA, Process: fsIndexedRestore  Please help! 

1
R
Vaulter
3 years ago

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