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9125 Topics
Sougato Roy
Vaulter
Sougato RoyVaulter
published in Readiverse (Education)
What’s New in Readiverse? Explore Our Updated Course OfferingsBlog

Level Up Your Skills: Exciting New Courses and Catalogs Now Available! Hello! We’re thrilled to announce the release of our latest course catalogs designed to empower both our valued Customers and dedicated Partners. We firmly believe in continuous learning and providing you with the resources you need to excel and achieve your goals. Whether you’re looking to deepen your understanding of our products, expand your technical expertise, or improve your business capabilities, we have something new for you! For our Customers : W e’ve curated a range of courses focused on maximizing your success with our offerings. These courses cover everything from foundational knowledge to advanced techniques, ensuring you can leverage our solutions to their fullest potential. For our Partners : We’ve developed updated training programs to equip you with the knowledge and skills to effectively represent and support our solutions. Stay ahead of the curve with courses covering the latest product updates, b

180
Sougato Roy
Vaulter
Sougato Roy
Vaulter
Sougato RoyVaulter
published in Readiverse (Education)
Readiverse FAQ: Portal, Courses, Exams & CertsFAQ

New portal shortcuts - click the link below based on your profile: CUSTOMERS PARTNERS Welcome to the Commvault Readiverse, your new hub for learning and certifications! This FAQ document will guide you through the platform, answering common questions about access, exams, certifications, and more. We encourage you to explore the Readiverse Community forums (this space) further for the most up-to-date information and resources related to educational content. What is the Commvault Readiverse? Accessing the Readiverse Portal Partner Access and Partner University Transition Exams and Certifications Learning Resources and Content Support and Community What is the Commvault Readiverse? The Readiverse is Commvault's comprehensive learning platform, designed to empower our customers and partners with the knowledge and skills needed to be successful and resilient with Commvault solutions. As we continue to expand, the Readiverse will offer a wide range of resources, including courses, learning p

3950
Sougato Roy
Vaulter
Damian Andre
Vaulter
Damian AndreVaulter
published in Readiverse (Education)
The Readiverse Expands: A new Cyber Resilience Certification Course and New Learning ExperienceNews

In October, I gave you a sneak peak of the Readiverse launch. I also promised it was just the beginning of our new vision for cyber resilience and readiness education. Today, I’m excited to make good on that promise with two new, exciting improvements to the Readiverse. A new Cyber Resilience Certification course The Readiverse now offers a self-guided, online, Cyber Resilience Certification Course . The course focuses on the fundamental principles of cyber resilience, covering topics such as early warning systems, threat detection, and advanced recovery techniques. Participants gain hands-on experience in configuring and integrating Commvault solutions, including mastering the art of Cleanroom Recovery to minimize downtime and data loss. Through a blend of self-paced e-learning modules and hands-on lab sessions, you’ll gain the practical skills and knowledge to protect your organization's assets and the confidence and peace of mind you have the latest skills and knowledge in cyber res

6771
JT-AV
T
Vaulter
Toussaint BrockVaulter
published in SaaS (Metallic) Q&A
SaaS-delivered Cyber Resilience: resources & free trialResources

SaaS-delivered Cyber Resilience Commvault Cloud provides a streamlined SaaS solution for data management and protection, featuring easy deployment, low overhead, and simple subscription pricing. It offers unique storage flexibility with options for cloud or on-premises storage to optimize hybrid cloud workload recovery. With automatic upgrades, maintenance-free operation, scalable architecture, and robust security, Commvault Cloud ensures future-ready data protection as IT needs evolve. Scalability: Easily scales to meet growing data demands without the need for significant hardware investments. Cost Efficiency: Reduces upfront capital expenditures and lowers total cost of ownership by leveraging a subscription-based model. Simplified Management: Offers centralized management capabilities that reduce the complexity and resources required to manage data protection. Automatic Updates: Ensures the latest features and security updates are automatically implemented without disrupting busine

1130
T
Vaulter
Mohit Kshirsagar
Vaulter
Mohit KshirsagarVaulter
published in SaaS (Metallic) Q&A
Commvault Cloud Update - New Kubernetes Subscription

We are excited to announce a new Kubernetes subscription coming to Commvault Cloud on May 31, 2024. As part of our commitment to enhancing our services, we are implementing changes to the metering and billing process for Kubernetes environments protected in Commvault Cloud. What’s changing? Commvault Cloud Backup & Recovery for Kubernetes will be metered using capacity (front-end terabyte) instead of per-app licensing. How do I protect my Kubernetes Environments going forward? There is no change in how your Kubernetes data is protected. However, Kubernetes usage will be metered using a new Kubernetes subscription instead of the existing VM and Kubernetes subscriptions. How do I benefit? This change simplifies the Kubernetes environment licensing and makes sure your data protection needs are easier to size and scope for future planning. What if I am already protecting Kubernetes Environments using the VM & Kubernetes subscription? If you are currently protecting Kubernetes environments

1800
Mohit Kshirsagar
Vaulter
Ryan Carr
Vaulter
Ryan CarrVaulter
published in SaaS (Metallic) Q&A
Customer Success Journey (as-a-Service)onboarding

Welcome to the Commvault Cloud Family! 🎉 Hello and a heartfelt welcome to each one of you! We're thrilled to have you as part of the Commvault Cloud family. Our commitment is to make your journey to our platform both seamless and enriching. Why Engage with Your Customer Success Resources? 🤔 While not every customer will have a dedicated Customer Success Manager (CSM), every one of you is important to us. Whether you're self-onboarding using our extensive resources or interacting with our team, our goal is to understand your unique needs and assist you in making the most out of Metallic. Tailored Guidance: Regardless of your plan, our resources are designed to offer advice specific to your objectives, ensuring optimal use of our platform. Efficient Onboarding: Utilize our videos, documentation, and community posts to onboard at your pace, effectively and efficiently. Continuous Support: For any queries, feedback, or suggestions, don’t hesitate to reach out to us via this platform or s

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Ryan Carr
Vaulter
Ryan Carr
Vaulter
Ryan CarrVaulter
published in SaaS (Metallic) Q&A
Need-to-Know SaaS (formerly Metallic) Resources

Whether you're a seasoned Metallic user or a newcomer, having the right resources at your fingertips is essential. This post aims to provide some key info for you. Community Interaction: 🗣️ Our Community forum is an enriching space for you to ask questions, share best practices, and connect with both peers and Metallic experts. While many of your queries will find answers here, we've also compiled other crucial resources to bolster your Metallic experience. Key Resources to Bookmark: 📌 Metallic.io : While it's our company website, its utility goes beyond basic information. Consider this your starting point if you ever feel lost. From release notes, case studies, and white papers to updates about our upcoming webinars – everything's there. Status Page 🚦 Check the Ring status page to confirm the scheduled maintenance activity timings and window size. URL: https://ring-status.metallic.io/ For example, to check the Ring M102 scheduled maintenance activity window, access the following UR

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Ryan Carr
Vaulter
E
Byte
ETOByte
asked in Self-Hosted Q&A
Subclients Not Having Full Backup in 60 Days

Hello All, I have a lot of entries in “Subclients without full/synthetic full backups” tile in Health report which are file arcihve job. AS you know archive jobs are forevery Incremental backups. How to solve this issue ?

243
E
Byte
A
Arti
asked in Software Upgrades and Updates
Update Commver SQL Injection Vulneravility

Good evening all, I new with Commvault, so i try to update 4 Commserv in LiveSync topology. We need intall the maintence release (CV_2025_04_2: SQL Injection Vulnerability) I don’t know if mandatory follow the procedure describe in Commvault Doc Installing Feature Releases On CommServe LiveSync Setup Or if it’s posible follow the steps describe in these topic SP upgrade and Livesync | Community Thanks in advance!

233
A
A
Byte
atitagainByte
asked in HyperScale X Q&A
Allow ping on a HSX Cluster

Hi, I want to have my firewall enabled on my HSX cluster but for monitor reasons I want to be able to ping the data protection network. Is this possible ?

162
A
Byte
M
Byte
mateusznitkaByte
asked in Self-Hosted Q&A
Managament network for Commvault

Hi, I want to add to all Commvault servers (Commserves, media agents etc) dedicated second interface and VLAN to have managament network (ssh, RDP, webconsole and java console) with identity access. Then restrict default interface to allow only backup traffic. Do I need to do anything on Commvault level in this case? I’m not sure if login to java console / web console to Commserve will work on the second IP / hostname out of the box (because login to actual hostname will be blocked).

244
sbhatia
Vaulter
F
fabri
asked in SaaS (Metallic) Q&A
Commvault Cloud Backup & Recovery SaaS for Active Directory (MTL-AD-USR)

Hi, considering a customer with 800 Entra ID accounts on his MSA 365 tenant) and 300 AD users on on-prem AD how much licenses we have to buy of Commvault Cloud B&R Saas for AD? The target storage is located on? Tks. Fabrizio MTL-AD-USR

262
P
Vaulter
Putra
Putra
asked in Readiverse (Education)
Missing Badge for Commvault Certified Professional Exam

Hi Team, I have successfully passed the Commvault Certified Professional Exam - Partners and Employees, but I have not yet received the corresponding badge. Could you please assist in checking this matter? Thank you.

362
Putra
T
TOM GTI
asked in Storage and Deduplication
AWS S3 backup unable to restore

Hi all, We would like to restore an old VM backup from AWS library in Commvault. However, it is unable to restore with an error “unable to find/get index cache[ ] at time [ ]” .Is there any way to fix such as reconstruct the index?

101
J
Vaulter
I
IrtonDeAscencao
asked in Self-Hosted Q&A
InterSystems IRIS/Caché Database Backups using Intelisnap

Good day I'm trying to integrate Cache Database Backups according to Commvault recommended solution. https://documentation.commvault.com/2022e/expert/intersystems_iris_cache_database_backups.html The Cache DB - Located on a RHEL VM(v8) - Running on a VMware Environment. - Has OpenTools installed. vSphere 8.0.2 23319993 ESXi, 7.0.3, 19193900 Commserve - 11.28.102 Media Agent (Windows 2022) - CV 11.28.102 FREL - 11.28.102 I began by reviewing the documentation: https://documentation.commvault.com/2022e/expert/creating_virtualization_client_for_vmware_vcenter_02.html The vcentre portion was already configured: With the MA as an access node and the FREL Server is assigned. I created a new VM Group and associated the CACHE Server in question. Assigned to a new Storage Policy that I created prior. During the Backup Phase there is no credential issues when connection to the Vcentre via the VSA. Next I followed the following guide. https://documentation.commvault.com/2022e/expert/performing_ba

201
Damian Andre
Vaulter
E
Byte
ETOByte
asked in Self-Hosted Q&A
Openshift Servicemesh

Hello All, I have Red hAt Openshift KUbernetes backup. I am backing up application via label selector as the following. We noticed that There is not some application in the backup. For example ; middleware-architecture-dev. I have tried to backup this project middleware-architecture-dev with seperate subcleint. Backup completed succesfully. BU twe saw that some object are missing. This applications are Openshift Servicemesh (istio) CRD. Does COmmvault support istio objects?

101
E
Byte
Nikos.Kyrm
Byte
Nikos.KyrmByte
asked in Self-Hosted Q&A
Understanding the "Show Deleted Items" Functionality

Hello to all, In O365 Exchange Online restore operations, I've noticed a 'Show Deleted Items' button. The documentation states, 'When messages from previous backups have been deleted, you can show or hide the deleted messages.' https://documentation.commvault.com/2024e/expert/viewing_deleted_mail_messages.html However, its functionality isn't clear to me. I also tested deleting an email from a backup (following screenshot), but then I couldn't see it again, even with the 'Show Deleted Items' option enabled! Please for your feedback. Best regards,Nikos

131
Damian Andre
Vaulter
C
Byte
Chris van OorspronkByte
asked in Self-Hosted Q&A
CVE-2024-12797

New vulnerabilities notification from Microsoft Defender for Endpoint on some servers there is an issue with openssl CVE 2024-12797 openssl 3.1.3.0 d:\program files\commvault\contentstore\base\tessdata\bin\libcrypto-3-x64.dll openssl 3.0.13.0 d:\program files\commvault\contentstore\cvpython\libcrypto-3.dlld:\program files\commvault\contentstore\cvpython\libssl-3.dll openssl 3.3.2.0 d:\program files\commvault\contentstore\base\libcrypto-3.dlld:\program files\commvault\contentstore\base\libcrypto-3-x64.dlld:\program files\commvault\contentstore\base\libssl-3.dlld:\program files\commvault\contentstore\base\libssl-3.dll Is there someone with a resolution?

434
sbhatia
Vaulter
F
Byte
FergusByte
asked in Developer Tools, Integration and Automation
Media Agent Replacement Workflow

Hello, I’m planning to use the workflow to migrate the media agent role from Windows 2012 to Windows 2019. The maglib has 4 mount paths, 17TB in total. The mount paths are different sizes (see screenshot below). Do i need to give my new mount paths the same size storage or can i provision 4x4.5TB mount paths? Is Commvault smart enough to distribute the data evenly over the new mount paths? I’ve used the workflow successfully already but always on servers with 1 mount path in the maglib. Thanks in advance Regards Fergus

4505
Marius H.
Byte
Steinar
Bit
SteinarBit
asked in Software Upgrades and Updates
HPE Morpheus VM

When will the be support for Hypervisor backup from HPE Morpheus ? (VM Essentials/Enterprise)

614
Onno van den Berg
Commvault Certified Expert
Sougato Roy
Vaulter
Sougato RoyVaulter
published in Readiverse (Education)
Readiverse Customer Course CatalogReadiverse Course Catalog

This is the catalog of courses that Commvault has created for customers, from the basics right through to more advanced topics. New portal shortcuts - click the link below based on your profile: CUSTOMERS PARTNERS Course Name Description Commvault Support Foundations for SaaS 2024 The Commvault Support Foundations for SaaS curriculum is designed to equip the System or Support Engineer with essential knowledge around supporting the Commvault Cyber Recovery platform. The modules covers foundational components that make up Commvault Cloud SaaS , from the basics of a CommCell structure, over to its key components, and features and functionalities. Completion of these modules shows a solid understanding of Commvault Cloud technology. Workloads: Log Backup with Caching for Database Backups Introducing a new default feature for both Software and SaaS database customer environments: log backup with caching for SQL, Oracle, SAP HANA, DB2, Informix, MySQL, and PostgreSQL databases. This allows c

250
Sougato Roy
Vaulter
Sougato Roy
Vaulter
Sougato RoyVaulter
published in Readiverse (Education)
Readiverse Partner Course CatalogReadiverse Course Catalog

This is the catalog of courses that Commvault has created for partners, from the basics right through to more advanced topics. New portal shortcuts - click the link below based on your profile: CUSTOMERS PARTNERS Course Name Description Commvault Support Foundations for SaaS 2024 The Commvault Support Foundations for SaaS curriculum is designed to equip the System or Support Engineer with essential knowledge around supporting the Commvault Cyber Recovery platform. The modules covers foundational components that make up Commvault Cloud SaaS , from the basics of a CommCell structure, over to its key components, and features and functionalities. Completion of these modules shows a solid understanding of Commvault Cloud technology. CSF SaaS - Azure Databases SQL Commvault Support Foundations curriculums are designed to equip System or Support Engineers with essential knowledge around supporting the Commvault Cyber Recovery Platform. This course contains a deep dive on Commvault Cloud SaaS

120
Sougato Roy
Vaulter
J
Byte
Jakub.KByte
asked in Share Best Practices
Migration to Commvault V2 Indexing - Seeking Advice and Best Practices

Hello Commvault Community, We are planning to migrate to the latest Commvault version, which no longer supports V1 indexing. As we prepare for this transition, I would like to gather insights and advice from those who have already gone through this process. Questions: What are the essential steps to ensure a smooth migration from V1 to V2 indexing? What are the critical considerations to keep in mind during the migration? Are there any known issues or pitfalls that we should be aware of? What best practices can you share for managing the migration effectively? Any detailed experiences, tips, or documentation links would be greatly appreciated. Thank you in advance for your support and guidance!

922
M
Bit
R
radi
asked in HyperScale X Q&A
Upgrade Hypersacle X Patform Version

we have one commserve server and 3 hyperscale nodes, we are planning to upgrade the hyperscale platform version, where do we start upgrading the 3 nodes?

263
Jon Vengust
Vaulter
Nikos.Kyrm
Byte
Nikos.KyrmByte
asked in Storage and Deduplication
Azure Blob Storage Tier selection

Hello Community, Let’s say we created an Azure Storage Account with the default "Hot" access tier. What happens if, for this specific Storage Account, we configure it as "Cool" from the Commvault side? Does the Commvault selection ("Cool") override the Azure setting ("Hot")? Please for your feedback. Best regards,Nikos

11
Damian Andre
Vaulter
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