🚀 (Updated) Proactive Advisory: Upcoming Microsoft Transition from Exchange Web Services (EWS) to G...
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Click Here to view the full webinar recording. Commvault PresentersBiswanath Das – Senior Technical Trainer Prasad Nara – Senior Manager of Development Webinar Recap As organizations continue moving workloads and data to the cloud, backup environments are growing in scale and complexity. The Storage Accelerator Tech Talk discusses challenges with traditional backup architectures, where MediaAgents act as the data mover between clients and cloud storage. This dependency on MediaAgents can create bottlenecks, increase resource utilization, extend backup and recovery windows, and add operational overhead as environments scale. The Tech Talk focuses on how Storage Accelerator changes the data path by allowing clients to write data directly to a configured cloud storage pool rather than sending backup traffic through a MediaAgent for data transfer operations. The MediaAgent remains active for metadata-related functions such as indexing and deduplication, but the client acts as the data
View the complete webinar on-demand. Commvault PresentersSam Curcuruto - Director, Product Marketing Dinesh Reddy - Director, Product Management Suzanne Klausner - Director, Global Enablement Recap & HighlightsThis webinar introduces the Commvault Cloud SaaS and 11.44 LTS platform release and explores how organizations are adapting to a world where data is more distributed, identities are more dynamic, and cyberattacks are moving faster than ever. Resilience is increasingly tied to an organization's ability to secure data, control identities, detect risk, and recover cleanly and confidently following disruption. Platform Release 11.44 reinforces Commvault's commitment to helping organizations move beyond traditional backup toward a unified approach to cyber resilience—enabling teams to protect, detect, recover, and restore with greater confidence in the age of AI. The session includes demos of new innovations around expanded Identity Resilience and Active Directory security cap
Updated advisory as of Aug. 19. 2026. We will continue to provide new updates and guidance as we get closer to the September Commvault release dates and Microsoft’s October milestone to begin the phased disablement of EWS. - Commvault Support & Community team As shared previously, Microsoft has announced the retirement of Exchange Web Services (EWS) in Exchange Online, with phased EWS disablement scheduled to begin on October 1, 2026.For our customers and partners backing up Microsoft 365 and Exchange Online in your environments, please review closely the following KB articles for current and detailed guidance about steps to take to maintain continuity in your Exchange Online backups as well as more background on Commvault’s plans for Microsoft Graph support. (New) Maintaining Exchange Web Services (EWS) access for Exchange Online before planned End of Life. This article describes steps to take to maintain EWS access for your Commvault backups during Microsoft's EWS phased retireme
Readiverse Academy is launching a new Tech Talks webinar series designed to help customers learn from experts, hear practical insights, and deepen their resilience skills. These technical, practitioner-focused sessions bring together Commvault experts and experienced practitioners to share real-world guidance, lessons learned, and best practices you can apply in your own environment.The first session takes place on June 18, with additional webinars planned throughout the year. 2026 Tech Talks Schedule and Upcoming Sessions Date Topic Time (US ET except where specified) Registration Link 18 June 2026 Using Storage Accelerator to Optimize Cloud Backups 09:00 am Watch On DemandRecap 09 July 2026 Adopting Command Center for Console Users 09:00 am Watch On Demand 28 July 2026 Platform Release Webinars (July 2026): Commvault Cloud SaaS and LTS 11.44 9:30 AM GMT | 11 AM SGT | 1 PM EDT Customers/all end users 23 July 2026 Platform Release Webinars (July 2026): Co
We’re excited to introduce a new, tiered certification path in Readiverse Academy, designed to help Commvault learners build the skills you need to operate, secure, and recover with confidence. As Commvault Cloud environments continue to evolve, teams need clear, role-based learning paths that support real-world responsibilities — from platform administration and workload protection to cyber resilience and recovery readiness. The new Readiverse Academy certification structure gives learners a guided path from foundational knowledge to advanced cloud engineering expertise. This is not a reset. It is a clearer roadmap for what to learn next. What’s New The programme now includes four certification tiers: Commvault Cloud Practitioner – foundational platform and cyber resilience knowledge Commvault Cloud Specialist – expanded operational, workload, and security depth Commvault Cloud Professional – advanced recovery and workload expertise, including Cloud Rewind or Cleanroom Recovery
We’re excited to announce that Commvault® Cloud Backup & Recovery for Microsoft Power Platform is now generally available (GA), starting with support for Power BI. This means you can now extend the same enterprise-grade data protection you already rely on to the Power Platform workloads supporting critical business operations.With this release, customers can protect business-critical assets such as reports through automated backups of Power BI workspace content, along with granular recovery for individual reports and folders – helping reduce downtime and minimize disruption caused by accidental deletion, corruption, or malicious activity. Key FeaturesAutomated, policy-based protection: Apply policy-driven backups across Power BI workspace assets, enabling consistent, scalable coverage without manual intervention. Rapid, granular recovery: Restore individual reports, folders to a specific point in time, avoiding manual rebuilds and helping minimize downtime and disruption. Isolated,
Web Console Deprecation – What Customers Need to Know Commvault is continuing its move toward a single, modern management experience through the Command Center. As part of this transition, the legacy Web Console has been officially deprecated and is no longer included by default in newer Commvault platform releases. This article explains what the deprecation means for you, when the Web Console may still be required, and how to request access if your environment depends on it. Why is the Web Console being deprecated? The Web Console is being retired as Commvault standardizes on the Command Center as its primary management and reporting interface. The Command Center provides equivalent or enhanced capabilities, improved security alignment, and is the strategic platform for all future feature development. Deprecation timeline • Version 11.38: Web Console interface marked as deprecated • Version 11.40: Web Console removed from the default installation media • Version 11.42 and later: Web
We’re pleased to share an important update to the Commvault documentation portal for Innovation release 11.42: a redesigned left-hand navigation panel that is now aligned with the structure of the Commvault Command Center interface.What’s ChangingIn the past, the organization of our documentation differed from the navigation experience within the product. This sometimes made it harder to move between the Command Center and supporting documentation.With this update, the documentation structure now mirrors the layout and logic of the Command Center. This creates a more intuitive and consistent experience when navigating between the product and its documentation.What This Means for YouEasier navigation between the Command Center and documentation Faster access to relevant information A more streamlined and consistent user experienceThis change is designed to help you find answers more quickly and reduce friction when using documentation alongside the product.We Value Your FeedbackAs you e
Our support ecosystem brings together skilled engineers, shared global knowledge, and continuous training. It also showcases the use of innovative technological advancements. One such innovation is Arlie, our AI-enabled support assistant.Arlie reads logs, identifies patterns, and surfaces insights before small issues turn into major problems, helping our engineers deliver faster, smarter resolutions. This lets the team focus more on understanding the customer’s situation and less on searching through raw data. Arlie is enabled for all SaaS customers by default in Command Center today and is available in Command Center starting with SP40 for software customers. Read more about enabling Arlie in the documentation here. You can also access it via arlie.commvault.com or through our Support portal. Having Arlie in our customers’ hands enables you to search for solutions directly without having to wait on Commvault. This can be a lifesaver while handling critical, time-sensitive issues. Arl
In today’s cloud-native world, your resilience depends on how fast you can bring entire environments—not just data—back to life after a disruption or attack. Cloud Rewind is helping organizations recover recovering full cloud environments, and in minutes not days.Check out the replay of our recent Customer Success webinar to hear insights and best practices from Nithya S, Manager – Customer Success for Commvault.In this webinar, Nithya covers a range of topics, including:Switching from runbooks to Recovery-as-Code to shrink RTO/RPO Agentless, automated infrastructure recovery—no scripting, no standby DR sites Protecting complex apps across regions, cloud accounts & platforms (AWS/Azure/GCP)Click here to view the webinar.
Have you ever meticulously restored an Azure SQL database from a .bacpac file, checked the job status, and breathed a sigh of relief when you saw "Success," only to be met with a wave of authentication failures and reports of orphaned users? It's a confusing and frustrating scenario. The portal says the operation was successful, the database is online, but your SQL logins and contained users are completely broken.This isn't a random glitch or a failed job that was misreported. It's a common situation that stems from the fundamental design of how Azure SQL Database handles users and logins during a .bacpac import. This article will demystify this behavior, explaining why it happens, why it's not a bug, and how a different authentication method sidesteps the problem entirely.--------------------------------------------------------------------------------1. Takeaway 1: The "Successful" Restore That Secretly Breaks Your SQL LoginsThe core of the problem is this: even when an Azure SQL Dat
Commvault is proud to announce our new designation as an ISC2 Authorized CPE Submitter Partner, recognizing our commitment to advancing cybersecurity knowledge and professional development.As an authorized submitter, Commvault can now report Continuing Professional Education (CPE) credits directly to ISC2 for participants who attend qualifying Commvault learning programs and events. This means professionals with certifications such as CISSP®, CCSP®, and SSCP® can automatically earn and track CPE credits through Commvault events without the need for manual submission. Empowering the Cybersecurity CommunityThrough this partnership, Commvault joins a select group of organizations authorized to deliver educational content aligned to ISC2’s domains, including:Security and risk management Cloud and network security Incident response and forensics Identity and access managementAttendees of Commvault webinars, workshops, events, and training courses will benefit from automatic credit reporting
Level Up Your Skills: Exciting New Courses and Catalogs Now Available! Hello!We’re thrilled to announce the release of our latest course catalogs designed to empower both our valued Customers and dedicated Partners. We firmly believe in continuous learning and providing you with the resources you need to excel and achieve your goals. Whether you’re looking to deepen your understanding of our products, expand your technical expertise, or improve your business capabilities, we have something new for you! For our Customers: We’ve curated a range of courses focused on maximizing your success with our offerings. These courses cover everything from foundational knowledge to advanced techniques, ensuring you can leverage our solutions to their fullest potential. For our Partners: We’ve developed updated training programs to equip you with the knowledge and skills to effectively represent and support our solutions. Stay ahead of the curve with courses covering the latest product updates, best
New portal shortcuts - click the link below based on your profile: CUSTOMERSPARTNERSWelcome to the Commvault Readiverse Academy, your new hub for learning and certifications! This FAQ document will guide you through the platform, answering common questions about access, exams, certifications, and more. We encourage you to explore the Readiverse Community forums (this space) further for the most up-to-date information and resources related to educational content. What is the Commvault Readiverse Academy? Accessing the Readiverse Academy Portal Partner Access and Partner University Transition Exams and Certifications Learning Resources and Content Support and Community What is the Commvault Readiverse Academy? The Readiverse Academy is Commvault's comprehensive learning platform, designed to empower our customers and partners with the knowledge and skills needed to be successful and resilient with Commvault solutions. As we continue to expand, the Readiverse will offer a wide range of re
SaaS-delivered Cyber ResilienceCommvault Cloud provides a streamlined SaaS solution for data management and protection, featuring easy deployment, low overhead, and simple subscription pricing. It offers unique storage flexibility with options for cloud or on-premises storage to optimize hybrid cloud workload recovery. With automatic upgrades, maintenance-free operation, scalable architecture, and robust security, Commvault Cloud ensures future-ready data protection as IT needs evolve.Scalability: Easily scales to meet growing data demands without the need for significant hardware investments. Cost Efficiency: Reduces upfront capital expenditures and lowers total cost of ownership by leveraging a subscription-based model. Simplified Management: Offers centralized management capabilities that reduce the complexity and resources required to manage data protection. Automatic Updates: Ensures the latest features and security updates are automatically implemented without disrupting business
We are excited to announce a new Kubernetes subscription coming to Commvault Cloud on May 31, 2024. As part of our commitment to enhancing our services, we are implementing changes to the metering and billing process for Kubernetes environments protected in Commvault Cloud.What’s changing?Commvault Cloud Backup & Recovery for Kubernetes will be metered using capacity (front-end terabyte) instead of per-app licensing.How do I protect my Kubernetes Environments going forward?There is no change in how your Kubernetes data is protected. However, Kubernetes usage will be metered using a new Kubernetes subscription instead of the existing VM and Kubernetes subscriptions. How do I benefit?This change simplifies the Kubernetes environment licensing and makes sure your data protection needs are easier to size and scope for future planning.What if I am already protecting Kubernetes Environments using the VM & Kubernetes subscription?If you are currently protecting Kubernetes environments
Welcome to the Commvault Cloud Family! 🎉Hello and a heartfelt welcome to each one of you! We're thrilled to have you as part of the Commvault Cloud family. Our commitment is to make your journey to our platform both seamless and enriching.Why Engage with Your Customer Success Resources? 🤔While not every customer will have a dedicated Customer Success Manager (CSM), every one of you is important to us. Whether you're self-onboarding using our extensive resources or interacting with our team, our goal is to understand your unique needs and assist you in making the most out of Metallic.Tailored Guidance: Regardless of your plan, our resources are designed to offer advice specific to your objectives, ensuring optimal use of our platform. Efficient Onboarding: Utilize our videos, documentation, and community posts to onboard at your pace, effectively and efficiently. Continuous Support: For any queries, feedback, or suggestions, don’t hesitate to reach out to us via this platform or succ
Whether you're a seasoned Metallic user or a newcomer, having the right resources at your fingertips is essential. This post aims to provide some key info for you. Community Interaction: 🗣️Our Community forum is an enriching space for you to ask questions, share best practices, and connect with both peers and Metallic experts. While many of your queries will find answers here, we've also compiled other crucial resources to bolster your Metallic experience. Key Resources to Bookmark: 📌Metallic.io:While it's our company website, its utility goes beyond basic information. Consider this your starting point if you ever feel lost. From release notes, case studies, and white papers to updates about our upcoming webinars – everything's there.Status Page 🚦Check the Ring status page to confirm the scheduled maintenance activity timings and window size. URL: https://ring-status.metallic.io/ For example, to check the Ring M102 scheduled maintenance activity window, access the following URL:: ht
We migrated all data to a media agent in the cloud. The Commserve is still local in our company. We would like to install the Commserve on our media agent in the cloud. (Data is only ussed for Archive, backup is moved to cloud)I tried to install the software on the media agent, but you cannot select the option to install the Commserve software. I must uninstall the media agent software and then install the Commserve and media agent software. We are running 11.32.XX (no production only archive)Is there a best practice to do this? Is there any documentation?Thanks in advance!
Hi everyone,We are currently facing a Commvault backup issue on Nutanix AHV.The initial problem was related to HotAdd / SCSI device detection on the Commvault Access Node. To fix that first issue, we had to add the following additional setting on the Access Node:VirtualServer\bEnableSCSIWLunDeviceCleaner = TrueAfter enabling EnableSCSIWLunDeviceCleaner, the initial HotAdd issue was resolved.The logs now confirm that the disk is correctly attached and opened:Disk [SCSI.0] is attached at [/dev/sdb]Opened [/dev/sdb] successfullyHowever, we are now facing a different issue when Commvault calls the Nutanix Data Protection APIs.The compute-changed-regions call returns:HTTP 401Invalid cookies present in the requestCommvault then reports:JWT Token has likely expired. Trying Discover cluster againDuring the new cluster discovery attempt, Nutanix returns:HTTP 429Failed to perform the operation as rate limit set by the API has been exceededPLAT-10003 - RATE_LIMIT_EXCEEDEDThen compute-changed-regi
Commvault / Nutanix AHV – HotAdd disk issue with Prism Element 7.5.1.10 (VOL-40301 / VOL-40302)Hello,We are currently troubleshooting a Commvault backup issue on a Nutanix AHV environment running Prism Element 7.5.1.10.The problem occurs during the disk HotAdd / mount operation on the Commvault VSA / Access Node.The communication with Nutanix Prism on TCP 9440 is working, but after the disk attachment operation, the Linux VSA does not detect the new device.Relevant Commvault log entries:CvProcess::system() - udevadm settle --timeout=30CvProcess::system() - Command completed with rc=0CDiskMapperLinux::PostAttachDisk() - Pausing to let device node appearCvSysfs::getNewDeviceName() - No new devices foundCvSysfs::getNewDeviceName() - No new devices foundCDiskMapperLinux::PostAttachDisk() -No new device found for disk id [<DISK_ID>]CPrismCentralInfo::MountVM_Disks() -DiskMapper PostAttach failed for disk [<DISK_ID>]We then receive an HTTP 404 from the Nutanix Volumes API:GEThttp
We have a large MongoDB Production sharded cluster of approximately 70–80 TB, consisting of around 120 nodes running Rocky Linux 8.10. Could you please check and confirm whether Commvault supports backup and recovery for a MongoDB cluster of this scale? We would also appreciate any information on known scalability limitations or recommended sizing guidelines.Also , whether normal Mongo Snap Backup or Percona would be useful in this case ?
Hi everyone,I’m trying to better understand the data flow and potential throughput dependency in the following Auxiliary Copy scenario in Azure.We have two Azure MediaAgents:Copy-2 Azure MediaAgent → Azure Blob Storage (region-local Storage Account)Copy-2 Azure MediaAgent → Copy-3 Azure MediaAgent → Azure Blob Storage (associated storage account)During the Copy-2 → Copy-3 Auxiliary Copy, Copy-2 data flow starting from reading the data from its associated Blob Storage, process it, and send it to Copy-3. Copy-3 then writes the received data to its own associated Blob Storage.In our environment, the read/write throughput between Copy-2 and its associated Storage Account appears to be limited to approximately 3 Gbps.What is interesting is that we also observe the Copy-2 → Copy-3 throughput reaching approximately the same ~3 Gbps level, even though the two Azure VMs communicate through Microsoft's Azure backbone using VNet Global Peering, which theoretically should support significantly hig
Hello All,I need some clarification regarding Storage Policy retention configurations for DB2, and Oracle command-line backups initiated through DB2 and RMAN commands. Version - 11.40My understanding is that Commvault currently manages command-line log backups based only on days-based retention and not cycle-based retention. By Cycle, I am referring to the complete database backup chain consisting of Full + Incremental/Differential + Log backups as part of a cycle.My first question is whether the cycle retention condition is applicable to Incremental/Differential/Delta backups initiated through the command line. It appears that it may be, but the behavior is not entirely clear.In the case of Oracle, the situation is even less clear because archive log backups are also classified as Incremental backups. As a result, it is difficult to determine whether these log backups follow cycle-based retention or are retained solely according to the days-based retention settings.If command-line dat
Hello,I’ve been spending quite some time attempting to obtain any form of Trial for Commvault software but no luck.I’ve recently joined new company which is using Commvault as main backup solution and am expected to learn it. Since my homelab has vcenter and hyper-v cluster me as a silly goose thought obtaining a trial licence to learn by doing would be trivial.I’ve attempted to register and request trial quite a few times now and have gotten no response for several days - so I’m wondering what am I doing wrong?Attempted all options AI Chatbot gave me, even got provided link by Support Agent who said something along lines - its been received and will be contacted very soon.
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