🚀 (Updated) Advisory and Resources: Exchange Online Transition from Exchange Web Services (EWS) to ...
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Updated advisory as of Sept. 2026 for all customers protecting supported Exchange Online workloads. We will continue to provide updates and address FAQs around the upcoming Commvault release dates and Microsoft’s documented EOS milestones for phasing out EWS and transitioning to Graph. - Commvault Support & Community teamPlease consult the (new) step-by-step documentation for recommended steps to take to review your environments, ensure continuity of Exchange Online backups through this phased EOS transition and migration, and validate Microsoft Graph readiness. As shared previously, Microsoft has announced the retirement of Exchange Web Services (EWS) in Exchange Online, with phased EWS disablement scheduled to begin on October 1, 2026.For our customers and partners backing up Microsoft 365 and Exchange Online in your environments, please review closely the documentation and following KB articles for current and detailed steps to take to maintain continuity in your Exchange Online
View the complete webinar on-demand. Commvault PresentersSam Curcuruto - Director, Product Marketing Dinesh Reddy - Director, Product Management Suzanne Klausner - Director, Global Enablement Recap & HighlightsThis webinar introduces the Commvault Cloud SaaS and 11.44 LTS platform release and explores how organizations are adapting to a world where data is more distributed, identities are more dynamic, and cyberattacks are moving faster than ever. Resilience is increasingly tied to an organization's ability to secure data, control identities, detect risk, and recover cleanly and confidently following disruption. Platform Release 11.44 reinforces Commvault's commitment to helping organizations move beyond traditional backup toward a unified approach to cyber resilience—enabling teams to protect, detect, recover, and restore with greater confidence in the age of AI. The session includes demos of new innovations around expanded Identity Resilience and Active Directory security cap
We’re excited to introduce a new, tiered certification path in Readiverse Academy, designed to help Commvault learners build the skills you need to operate, secure, and recover with confidence. As Commvault Cloud environments continue to evolve, teams need clear, role-based learning paths that support real-world responsibilities — from platform administration and workload protection to cyber resilience and recovery readiness. The new Readiverse Academy certification structure gives learners a guided path from foundational knowledge to advanced cloud engineering expertise. This is not a reset. It is a clearer roadmap for what to learn next. What’s New The programme now includes four certification tiers: Commvault Cloud Practitioner – foundational platform and cyber resilience knowledge Commvault Cloud Specialist – expanded operational, workload, and security depth Commvault Cloud Professional – advanced recovery and workload expertise, including Cloud Rewind or Cleanroom Recovery
Readiverse Academy is launching a new Tech Talks webinar series designed to help customers learn from experts, hear practical insights, and deepen their resilience skills. These technical, practitioner-focused sessions bring together Commvault experts and experienced practitioners to share real-world guidance, lessons learned, and best practices you can apply in your own environment.The first session took place on June 18, with additional webinars planned throughout the year. 2026 Tech Talks Schedule and Upcoming Sessions Air Date Topic Time (US ET except where specified) Registration Link 08 Oct 2026 Commserve Live Sync 09:00 am TBA 17 Sept 2026 Guide on Upgrading a CommCell 09:00 am Registration Live 28 July 2026 Platform Release Webinars (July 2026): Commvault Cloud SaaS and LTS 11.44 9:30 AM GMT | 11 AM SGT | 1 PM EDT Customers/all end users (on demand) 23 July 2026 Platform Release Webinars (July 2026): Commvault Cloud SaaS and LTS 11.44 9 AM SGT |
Click Here to view the full webinar recording. Commvault PresentersBiswanath Das – Senior Technical Trainer Prasad Nara – Senior Manager of Development Webinar Recap As organizations continue moving workloads and data to the cloud, backup environments are growing in scale and complexity. The Storage Accelerator Tech Talk discusses challenges with traditional backup architectures, where MediaAgents act as the data mover between clients and cloud storage. This dependency on MediaAgents can create bottlenecks, increase resource utilization, extend backup and recovery windows, and add operational overhead as environments scale. The Tech Talk focuses on how Storage Accelerator changes the data path by allowing clients to write data directly to a configured cloud storage pool rather than sending backup traffic through a MediaAgent for data transfer operations. The MediaAgent remains active for metadata-related functions such as indexing and deduplication, but the client acts as the data
We’re excited to announce that Commvault® Cloud Backup & Recovery for Microsoft Power Platform is now generally available (GA), starting with support for Power BI. This means you can now extend the same enterprise-grade data protection you already rely on to the Power Platform workloads supporting critical business operations.With this release, customers can protect business-critical assets such as reports through automated backups of Power BI workspace content, along with granular recovery for individual reports and folders – helping reduce downtime and minimize disruption caused by accidental deletion, corruption, or malicious activity. Key FeaturesAutomated, policy-based protection: Apply policy-driven backups across Power BI workspace assets, enabling consistent, scalable coverage without manual intervention. Rapid, granular recovery: Restore individual reports, folders to a specific point in time, avoiding manual rebuilds and helping minimize downtime and disruption. Isolated,
Web Console Deprecation – What Customers Need to Know Commvault is continuing its move toward a single, modern management experience through the Command Center. As part of this transition, the legacy Web Console has been officially deprecated and is no longer included by default in newer Commvault platform releases. This article explains what the deprecation means for you, when the Web Console may still be required, and how to request access if your environment depends on it. Why is the Web Console being deprecated? The Web Console is being retired as Commvault standardizes on the Command Center as its primary management and reporting interface. The Command Center provides equivalent or enhanced capabilities, improved security alignment, and is the strategic platform for all future feature development. Deprecation timeline • Version 11.38: Web Console interface marked as deprecated • Version 11.40: Web Console removed from the default installation media • Version 11.42 and later: Web
We’re pleased to share an important update to the Commvault documentation portal for Innovation release 11.42: a redesigned left-hand navigation panel that is now aligned with the structure of the Commvault Command Center interface.What’s ChangingIn the past, the organization of our documentation differed from the navigation experience within the product. This sometimes made it harder to move between the Command Center and supporting documentation.With this update, the documentation structure now mirrors the layout and logic of the Command Center. This creates a more intuitive and consistent experience when navigating between the product and its documentation.What This Means for YouEasier navigation between the Command Center and documentation Faster access to relevant information A more streamlined and consistent user experienceThis change is designed to help you find answers more quickly and reduce friction when using documentation alongside the product.We Value Your FeedbackAs you e
Our support ecosystem brings together skilled engineers, shared global knowledge, and continuous training. It also showcases the use of innovative technological advancements. One such innovation is Arlie, our AI-enabled support assistant.Arlie reads logs, identifies patterns, and surfaces insights before small issues turn into major problems, helping our engineers deliver faster, smarter resolutions. This lets the team focus more on understanding the customer’s situation and less on searching through raw data. Arlie is enabled for all SaaS customers by default in Command Center today and is available in Command Center starting with SP40 for software customers. Read more about enabling Arlie in the documentation here. You can also access it via arlie.commvault.com or through our Support portal. Having Arlie in our customers’ hands enables you to search for solutions directly without having to wait on Commvault. This can be a lifesaver while handling critical, time-sensitive issues. Arl
In today’s cloud-native world, your resilience depends on how fast you can bring entire environments—not just data—back to life after a disruption or attack. Cloud Rewind is helping organizations recover recovering full cloud environments, and in minutes not days.Check out the replay of our recent Customer Success webinar to hear insights and best practices from Nithya S, Manager – Customer Success for Commvault.In this webinar, Nithya covers a range of topics, including:Switching from runbooks to Recovery-as-Code to shrink RTO/RPO Agentless, automated infrastructure recovery—no scripting, no standby DR sites Protecting complex apps across regions, cloud accounts & platforms (AWS/Azure/GCP)Click here to view the webinar.
Have you ever meticulously restored an Azure SQL database from a .bacpac file, checked the job status, and breathed a sigh of relief when you saw "Success," only to be met with a wave of authentication failures and reports of orphaned users? It's a confusing and frustrating scenario. The portal says the operation was successful, the database is online, but your SQL logins and contained users are completely broken.This isn't a random glitch or a failed job that was misreported. It's a common situation that stems from the fundamental design of how Azure SQL Database handles users and logins during a .bacpac import. This article will demystify this behavior, explaining why it happens, why it's not a bug, and how a different authentication method sidesteps the problem entirely.--------------------------------------------------------------------------------1. Takeaway 1: The "Successful" Restore That Secretly Breaks Your SQL LoginsThe core of the problem is this: even when an Azure SQL Dat
Commvault is proud to announce our new designation as an ISC2 Authorized CPE Submitter Partner, recognizing our commitment to advancing cybersecurity knowledge and professional development.As an authorized submitter, Commvault can now report Continuing Professional Education (CPE) credits directly to ISC2 for participants who attend qualifying Commvault learning programs and events. This means professionals with certifications such as CISSP®, CCSP®, and SSCP® can automatically earn and track CPE credits through Commvault events without the need for manual submission. Empowering the Cybersecurity CommunityThrough this partnership, Commvault joins a select group of organizations authorized to deliver educational content aligned to ISC2’s domains, including:Security and risk management Cloud and network security Incident response and forensics Identity and access managementAttendees of Commvault webinars, workshops, events, and training courses will benefit from automatic credit reporting
Level Up Your Skills: Exciting New Courses and Catalogs Now Available! Hello!We’re thrilled to announce the release of our latest course catalogs designed to empower both our valued Customers and dedicated Partners. We firmly believe in continuous learning and providing you with the resources you need to excel and achieve your goals. Whether you’re looking to deepen your understanding of our products, expand your technical expertise, or improve your business capabilities, we have something new for you! For our Customers: We’ve curated a range of courses focused on maximizing your success with our offerings. These courses cover everything from foundational knowledge to advanced techniques, ensuring you can leverage our solutions to their fullest potential. For our Partners: We’ve developed updated training programs to equip you with the knowledge and skills to effectively represent and support our solutions. Stay ahead of the curve with courses covering the latest product updates, best
New portal shortcuts - click the link below based on your profile: CUSTOMERSPARTNERSWelcome to the Commvault Readiverse Academy, your new hub for learning and certifications! This FAQ document will guide you through the platform, answering common questions about access, exams, certifications, and more. We encourage you to explore the Readiverse Community forums (this space) further for the most up-to-date information and resources related to educational content. What is the Commvault Readiverse Academy? Accessing the Readiverse Academy Portal Partner Access and Partner University Transition Exams and Certifications Learning Resources and Content Support and Community What is the Commvault Readiverse Academy? The Readiverse Academy is Commvault's comprehensive learning platform, designed to empower our customers and partners with the knowledge and skills needed to be successful and resilient with Commvault solutions. As we continue to expand, the Readiverse will offer a wide range of re
I passed the Commvault Cloud Professional Certification today and the badge is not showing up on Credly.
Dear All, I am trying to build a HyperScale X Lab in our office. I am using sp40_13_hsx_prod_dvd_09152025_061956.iso it is failing on Creating Building Storage Configuration. Please assist.
I am currently questioning our AuxCopy to tape performance and want to get some input on how to identify the bottleneck.We have multiple plans which all have two copies to tape. One is synchronous and one is selective.Each of the two is consolidated onto another Global Secondary Copy Policy.The storage target are six LTO9 drives with a mixed LTO8 and LTO9 media inventory.The source for the copy is a NetApp StorageGRID S3 backed storage pool with deduplication connected on a 100G fiber network.We have two Media Agents which are both connected to all LTO drives and the NetApp (same VLAN).Looking at the reported speed of the drives in Commvault I get around 130MB/s all of the time.I could confirm this looking at SFP speeds on the FC switch which also stay around this value with rare peaks to around 200MB/s.What I tested already to look for the bottleneck:- only run one AuxCopy Job- run AuxCopy when no other jobs where running- validate drive > 300MB/s throughput with LTO8 media- differ
Hello guys,we have installed a new Commvault environment for a customer a few months ago. The customer now says he wants encryption enabled for all backups. I found the option “Create new DDB every 30 days” in the deduplication engine settings and was wondering if that can solve our problem.In my understanding, this option will write every backup after 30days as new blocks which also should make them encrypted. So my question is:can I just enable encryption on the DDB engines and check the “Create new DDB every 30days” box and keep everything else running? Will this solve our encryption problem? Thanks in advance
Hi everyone,We are deploying a HyperScale X cluster using three Lenovo ThinkSystem HS350X V3 nodes.I’ve run into a technical infrastructure question and would like to know if anyone here has configured this specific model. The HSX documentation requires the operating system to be installed on a mirrored volume (RAID 1). Our servers are equipped with two M.2 NVMe SSDs for the OS.This Lenovo model's motherboard uses Intel VROC to manage NVMe RAID, but I’ve seen notes indicating that VROC is not supported by HyperScale X.For those who have deployed HyperScale X on similar hardware (without a dedicated hardware RAID controller for the M.2 drives):How did you handle OS mirroring?Did you enable VROC anyway, and did the ISO install without issues?Or did you leave the M.2 drives in Passthrough/JBOD mode and let the Commvault installer handle software mirroring (mdadm) during the boot drive formatting process?Any tips or shared experiences regarding the preparation of this Ready Node would be g
We want to migrate jobs from one S3 cloud library to another S3 library without DDB, avoiding the use of auxiliary copies or data path moves. We aim to use an internal bucket-to-bucket copying mechanism to avoid standard data egress and ingress—thereby reducing egress costs, even though the transfer itself will still incur a charge. Once the data has been copied, we will import the metadata to ensure the backup chain remains consistent for future restores.
Hi Commvault community, We are currently configuring Microsoft Teams user chat backups through Commvault and would like to clarify the current requirements regarding the Microsoft Teams Export APIs.According to Microsoft documentation, starting August 25, 2025, Teams APIs are no longer metered and no billing configuration is required:https://learn.microsoft.com/en-us/graph/teams-licensesThe Microsoft documentation also states that the Teams Export APIs are no longer subject to metered billing.However, in Commvault Command Center we still have the option “Enable this app to use paid Export APIs”, and the current Commvault AI guidance still instructs us to enable this option for Teams user chat backups.Could someone please confirm the current Commvault behavior/requirement?Specifically:Is enabling “Enable this app to use paid Export APIs” still required for Teams user chat backups? Does enabling this option currently result in any Microsoft/Azure API charges? Is the option still required
Hello Team,We are currently using HP LTO7 and LTO8 media with our Commvault environment.Could you please advise if there is any recommended limit on the number of times these tapes should be reused? Also, are there any Commvault or HP best practices regarding tape media reuse, such as a recommended maximum number of write/overwrite cycles or media retirement criteria?We would appreciate your guidance on the recommended approach to ensure media reliability and avoid any potential data integrity issues.Thank you for your support.
Hello Community ! I have environment 11.40.72 that I want to upgrade to 11.44(because of EWS deprecation) ,can I backup servers 2019 or 2012R2 or 2016 or 2008R2 that have agent of 11.32 or 11.28 , in 11.44 version? Thanks.
Hi All, i have an problem with my nutanix ahv vsa backup. I git the message: Failed Virtual machine [xyz] was not found. Please verify that the virtual machine still exists and that the host is in the connected state. If the virtual machine does not exist remove it from the subclient. If the virtual machine does exist reselect the virtual machine and re-add it to the subclient content. When i do an browse i found ths maschines. Also under prism central the vms are up and running. I created an test subclient with this vms but doesnt help. Do you have an idear ?
I was using version 11.28, and last week I upgraded to version 11.40.67.Backups after the upgrade work without any problem, but when the 'Commcell Console' outputs a backup report in XML format, the Client Group is not displayed correctly. How can we resolve this issue
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